Pan Peninsula, London, E14
4.2/5, 93 reviews
80% recommended
50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
No description for branch.
Estate Agents London, Properties To Buy and Rent in London - Chase Evans

Latest Reviews

View all Reviews 93
30th Aug 2024
reviewed by 'J.'
“Chanelle Da-Silva is a responsible as well as efficient staff....”
23rd Nov 2023
reviewed by 'Ishan'
“Kimberley Fernandes of east India property management has done a great job in getting shower area fixed fast. Great work ......”
14th Oct 2023
reviewed by 'Adam'
“Thanks to Chase Evans, especially Owen, for a speedy and smooth tenancy process done remotely! Not only was the service ......”
1st Oct 2022
reviewed by 'Sam'
“Would definitely recommend Darnell McDonald from Pan Peninsula Office. He has good knowledge about letting market and is very responsive....”
15th Jun 2022
reviewed by 'Zuzana'
“Very efficient service provided by Chase Evans building management team & Murat! Murat helped resolved all issues after moving in in ......”
13th May 2022
reviewed by 'Gigi'
“Quick response and suggestions to facilitate my decisions on happenings of my property, which is essential to overseas property owner....”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Chase Evans
Pan Peninsula, 1 Millharbour
London
Greater London
E14 9XP
020 7536 7900

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £0 £0
Lettings 100% 85% £550 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 61 16 2 0 1 0 3 2
Areas covered
  • E14
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Canary Wharf, E14
City & Aldgate, E1
Docklands, E14
Elephant & Castle, SE1
Greenwich, SE10
Head Office, SE1
Pan Peninsula, E14

“Renting Experience...”

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May 06,2020
Minithumbup
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Lisa
By: 'Farah'
May 06,2020
0 people found
this helpful
My experience renting this flat has been excellent, I was assisted by the lovely agent Mariam Bey and management experts Lisa and Lauren. The process went quite quickly and all necessary requirements were made clear from the start to facilitate renting the property. Mariam was ...
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“BEWARE !!!...”

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Nov 25,2019
Minithumbdown
By: 'Francois'
Nov 25,2019
3 people found
this helpful
BEWARE !!! Chase Evans is a very very bad agency. They have good letting team and after when you move to your apartment, they have an UNACCEPTABLE property management. Do not let their agents rent you something because when you will move in it will be ...
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“Secure tenants within reasonable time frameK......”

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Sep 09,2019
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Lauren
By: 'Joselyn'
Sep 09,2019
0 people found
this helpful
Secure tenants within reasonable time frame Keep good statement of accounts Prompt response to queries. Well done. Keep it up. Helpful and responsible....
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“Pan Peninsula letting and sale...”

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Jun 02,2019
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Lauren
By: 'Rob'
Jun 02,2019
1 people found
this helpful
I used Chase Evans lettings for over 10 years finding them to be very professional and easy to deal with. During this time I hardly had any void periods. Lauren was always thorough and extremely efficient in dealing with any concerns. I recently sold the apartment ...
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“GREAT SERVICE...”

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Apr 19,2019
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Lauren
By: 'Anna'
Apr 19,2019
0 people found
this helpful
I met Lauren back in 2017, when she had helped me moved to a brand new apartment/building, dealing with the initial contract and all the others logistics. Over the last three years she has helped me with the tenancy renewal, even though she wasn't assigned ...
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Comment on agent fees
Fine. Standard
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“Chase Evans at Pan Peninsula...”

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Mar 19,2019
Minithumbup
By: 'NIgel'
Mar 19,2019
0 people found
this helpful
The team at CE have looked after the letting of my property at PP since it was built and have provided consistently good service, both letting and managment. As I live overseas, I am reliant on CE to monitor the position as regards the letting ...
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Comment on agent fees
I am happy with the fees charged for the services offered.
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“Excellent Staff and Profressionalism...”

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Dec 03,2018
Minithumbup
By: 'David'
Dec 03,2018
0 people found
this helpful
Met Wei about three tears ago and with his professional and expert advices,answer all our Qs on purchase of U.K. properties that help us to decide and bought the first unit at West Tower of Pan Pen . Wei's enthusiasm and passion brought us ...
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Comment on agent fees
No need to pay as I’m the buyer.
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“Complete let down despite the high fees...”

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Aug 06,2018
Minithumbdown
By: 'K'
Aug 06,2018
3 people found
this helpful
I paid 8 months advance rent !!do I really need to say more ? Supposedly this was in order to protect the landlord ! And who is going to protect me then ?...
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“Do not use this letting agent...”

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May 02,2018
Minithumbdown
By: 'Ali'
May 02,2018
7 people found
this helpful
After dealing with ridiculous fees, horrendous response times (months) and rude individuals - we decided to move from our flat simply due to Chase Evans being the letting agents. Now we are attempting to get our deposit back and are once again met with ridiculous ...
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Comment on agent fees
Frequent and unnecessarily high.
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“Never got back to me.Contacted her about a property ......”

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Feb 28,2018
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Mary
By: 'Potential'
Feb 28,2018
1 people found
this helpful
Never got back to me. Contacted her about a property to view, after I said I prefer to talk face to face through viewing rather than having phone conversation. She never got back to me. Don't understand why agents don't get it's difficult to have ...
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“AVOID AT ALL COSTS!I will try to share the ......”

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Feb 25,2018
Minithumbdown
By: 'J.G.'
Feb 25,2018
4 people found
this helpful
AVOID AT ALL COSTS! I will try to share the details of how terrible this joke of a real estate agent is. Everything is great until they get the initial payment. Afterwards, you will be lucky if you can reach someone on the phone on ...
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Comment on agent fees
High fees which translate into high rent.
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“I took on this flat for 12mths. It had not ......”

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Apr 21,2017
Minithumbdown
By: 'TS'
Apr 21,2017
5 people found
this helpful
I took on this flat for 12mths. It had not been cleaned the furniture was stained and had cigarette burns etc. (Which was all documented and photographed at check-in). During my stay. They were constantly having viewings and pestering me to check the property every 2 ...
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“I recently move into a property through Chase Evans estate ......”

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Apr 21,2017
Minithumbup
By: 'Happy'
Apr 21,2017
1 people found
this helpful
I recently move into a property through Chase Evans estate agency and honestly couldn't be happier we the service I received. From my initial offer right the way through to moving into my new house, my agent James was very responsive to all of my ...
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Comment on agent fees
Roughly same as other agents in the area.
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“They are sucking money and stressing you out every time ......”

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Aug 22,2016
Minithumbdown
By: 'Peter'
Aug 22,2016
3 people found
this helpful
They are sucking money and stressing you out every time you get in contact with them. Avoid them in any possible way. During my whole life I have not experienced such negative emotions which I have experienced during 2 years of tenancy through chase evans. Everything, ...
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What agent could do to change your mind?
Any fees for such services are too high, they should be paying you back money for stressing you out by such a horrible, unethical attitude.
Attached Filesnbsp;
Comment on agent fees
Any fees for such services are too high, they should be paying you back money for stressing you out by such a horrible, unethical attitude.
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“this agency only thought about money. If you are unlucky, ......”

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Jul 27,2016
Minithumbdown
By: 'it'
Jul 27,2016
3 people found
this helpful
this agency only thought about money. If you are unlucky, your boiler damage on Friday or Weekend, they will ask you to shower with cold water over the weekend in order to save their weekend charge of plumber cost. We have a 3 year old kid ...
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“Property did not come with any of the displayed flat ......”

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Sep 17,2015
Minithumbdown
By: 'Bryan'
Sep 17,2015
5 people found
this helpful
Property did not come with any of the displayed flat furnishings eg kettle, toaster etc. My biggest gripe is that both bathrooms don't have a mirror. Agent or landlord didn't seem to care about rectifying the situation. The property manager rang and told me her ...
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“We saw an advert on Rightmove, went to see the ......”

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Sep 14,2015
Minithumbdown
By: 'S'
Sep 14,2015
8 people found
this helpful
We saw an advert on Rightmove, went to see the flat which they said is used a corporate let( so they can go in between the temporary tenants) , they asked us to pay £250 as a holding deposit even before our offer was accepted, 5 min after ...
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What agent could do to change your mind?
We saw an advert on Rightmove, went to see the flat which they said is used a corporate let( so they can go in between the temporary tenants) , they asked us to pay ‚£250 as a holding deposit even before our offer was accepted, 5 min after we paid the money they called to say the flat was not available, we never saw our money back from them, they never replied to our emails. THEY ADVERTISE GHOST PROPERTIES ON RIGHTMOVE WHICH ARE NOT AVAILABLE IN ORDER TO CASH MONEY
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“I first had the misfortune of dealing with these idiots ......”

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Jun 03,2015
Minithumbdown
By: 'xx23'
Jun 03,2015
6 people found
this helpful
I first had the misfortune of dealing with these idiots last year. Be prepared to go to court to get your deposit back. I know of numerous people who are having to go to the small claims court. Luckily, they are not exactly an educated ...
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“I moved to London 3 weeks ago and was looking for ......”

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Aug 01,2014
Minithumbup
By: 'Saurabh'
Aug 01,2014
2 people found
this helpful
I moved to London 3 weeks ago and was looking for an apartment in the Canary Wharf area. Had no clue whatsoever of what location/street should I be looking at or who should I be contacting to check out these places, and then I was ...
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By: LGans316
Aug 11, 2014
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Hi Saurabh Dhawan, Majority of the agents do a fine job when it comes to moving in. Their true colours are exposed only when the tenants move out. I can't wait to read your review at the end of your tenancy. Wishing you a pleasant stay. I hope it is a positive one for a change. :-) ...

“These agents are a complete pack of "*".You only have ......”

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Jul 08,2014
Minithumbdown
By: 'Others'
Jul 08,2014
3 people found
this helpful
These agents are a complete pack of "*". You only have to ask yourself, how does a lettings business bag the bottom story of one of the most exclusive developments on the peninsula? How do they all drive around in top brand new Audi's and wear £3000 ...
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What agent could do to change your mind?
Need to realise that the deposit money is for protection of the contents of the flat -- not to appropriate in their own bank account to pay inflated fees
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By: AnExAnnoyedTenant
Oct 03, 2014
View all comments (1)
Update to this As I KNEW would happen, the DPS Returned my full deposit minus £58 for lightbulbs and cleaning. That was after being dragged through the DPS process kicking and screaming and filing things late, dragging it out as long as they could and then in the middle of the process withholding a new reference for a new apartment due to the dispute. Anyhow - moral of the story is, never accept that they can just keep your deposit for 'landlords reasonable fees' and challenge it ever ...

“Reiss was very efficient. Finally got the sales thru even ......”

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May 13,2014
Minithumbup
By: 'Patrick'
May 13,2014
0 people found
this helpful
Reiss was very efficient. Finally got the sales thru even though the buyer is not very co-operative. Irum and Liza, process the final transfer of the monies due to be efficiently as well...
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“We were served notice to move out of our old ......”

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Mar 07,2014
Minithumbdown
By: 'Joyce'
Mar 07,2014
3 people found
this helpful
We were served notice to move out of our old flat because the landlord was selling, which was fair enough. We started looking immediately and found a flat in a new build that we liked. On enquiring about the flat, we found out that the ...
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“I can't say I enjoy any time spent with estate ......”

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Aug 30,2013
Minithumbup
By: 'Ashley'
Aug 30,2013
0 people found
this helpful
I can't say I enjoy any time spent with estate agents. Which means finding a half decent one is like panning for gold. Anyway, I've used Chase Evans a couple of times now and they seem a good bunch....
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“Just take my word for it. DO NOT GO WITH ......”

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Aug 29,2013
Minithumbdown
By: 'Chang'
Aug 29,2013
9 people found
this helpful
Just take my word for it. DO NOT GO WITH CHASE EVANS. I rented out a property at Pan Peninsula for a year which I looked after with great care. My security deposit was 1500 pounds at the end of the tenancy they took away 2000 which ...
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By: Chase Evans
Aug 30, 2013
View all comments (1)
Dear Sir/Madam, Thank you for taking the time to provide this feedback. Chase Evans is committed to a duty of care to both Tenants and Landlords. Chase Evans takes all comments seriously and hopes that, with further information, we can resolve any issues you may have. We would therefore request that you contact us at [email protected] For your information Chase Evans protects all tenants’ deposits with Tenancy Deposit Solutions Ltd. (TDSL), a government approved t ...

“Wooohooo... I've found my flat at last!I've rented flats ......”

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Jul 24,2013
Minithumbup
By: 'Caren'
Jul 24,2013
0 people found
this helpful
Wooohooo... I've found my flat at last! I've rented flats for years in London, ever since I moved over from Oz 12 years ago. And I've worked with a lot of agents to find the right apartment. However I just wanted to single out Helen Creed ...
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“Thanks to Robin and his team. Moving into our new ......”

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Jul 18,2013
Minithumbup
By: 'Fiona'
Jul 18,2013
0 people found
this helpful
Thanks to Robin and his team. Moving into our new apartment has been great. Although this development is a bit pricey, the views are amazing over the docklands area. I guess you get what you pay for. Once again thanks. Fiona...
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“Hi,I just wanted to say how much we appreciated ......”

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May 10,2013
Minithumbup
By: 'Giles'
May 10,2013
0 people found
this helpful
Hi, I just wanted to say how much we appreciated the help from Chase Evans in renting our property. In particular Helen Creed, who was resourceful and incredibly attentive to our needs. We were in a major run to get moved in, and team at ...
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“I just want to thank you David from maintenance department. ......”

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Mar 24,2013
Minithumbup
By: 'Chloe'
Mar 24,2013
0 people found
this helpful
I just want to thank you David from maintenance department. He has dealt with my issue promptly and kept me up to date all the time. I am a happy tenant. Good work guys....
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“£700. That is the lovely figure we got taken from our ......”

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Feb 26,2013
Minithumbdown
By: 'Alex'
Feb 26,2013
9 people found
this helpful
£700. That is the lovely figure we got taken from our security deposit for outrageous examples like a stain in a towel £25 (we never used it cause i literally thought it was used as a mop as it was disgusting), a missing coffee spoon (counted them ...
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What agent could do to change your mind?
Reassess our case and return the unfair amount taken from us. Not only costs were unrealistic AND most inexistent but you have been the most unprofessional and untrustworthy business that we have ever come across in our lives and you should be taken to a proper court to close down the business for all illegal actions you have taken on clients who thought where finding a home with you.
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“Dear Robin, a big thanks to you and your team ......”

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Feb 13,2013
Minithumbup
By: 'Marina'
Feb 13,2013
4 people found
this helpful
Dear Robin, a big thanks to you and your team for finding me a property and moving me in at such short notice....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 12:07 PM 22/03/2017 by STACEY BARBER

Awards won by Chase Evans, London E14 9XP



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Chase Evans

Branch - Pan Peninsula, London, E14

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