98% sales valuation accuracy
99% sales fee satisfaction
96% lettings valuation accuracy
95% lettings fee satisfaction
Dan Pennington and Ian Ambrose are delighted to represent Century 21 in the South Liverpool area. Located in Woolton Village, Century 21 Liverpool South offers property consultancy and independent advice regarding buying, selling, investing in, or letting property.The owners and management staff are all property professionals, experienced in property investment, property ...
show more
Dan Pennington and Ian Ambrose are delighted to represent Century 21 in the South Liverpool area. Located in Woolton Village, Century 21 Liverpool South offers property consultancy and independent advice regarding buying, selling, investing in, or letting property.
The owners and management staff are all property professionals, experienced in property investment, property management and sales. The management team is able to offer true independent, helpful, personal, and professional advice combined with a high level of service.
The owners and management staff are all property professionals, experienced in property investment, property management and sales. The management team is able to offer true independent, helpful, personal, and professional advice combined with a high level of service.
Latest Reviews
18th Dec 2024
reviewed by 'Eileen'
17th Dec 2024
reviewed by 'Philip Hammersley'
16th Dec 2024
reviewed by 'Susanem'
15th Dec 2024
reviewed by 'Mary'
15th Dec 2024
reviewed by 'Jen'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £25,000 | £575,000 |
| Lettings | 96% | 95% | £400 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 1 | 146 | 3 | 164 | 2 | 124 | 0 | 10 | 0 |
Areas covered
- L25
- Woolton
- L19
- Grassendale Garston
- L18
- Allerton
- L17
- Aigburth
- L16
- Childwall
- L15
- Wavertree
- L8
- Toxteth Dingle
- L3
- Liverpool City Centre
- L2
- Liverpool City Centre
- L26
- Halewood
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Sep 12,2019
Sep 12,2019
0
people found
this helpful
this helpful
A hassle-filled (leasehold) sale that was kept on the rails by this team at C.21.
Information and updates were regularly forthcoming and this helped to keep things going....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 12,2019
Sep 12,2019
0
people found
this helpful
this helpful
I would recommend Century 21 to friends and family ..
Claire Caplan, who I dealt with from initial enquiry, took me through the journey until completion..
nothing was ever too much trouble, I received regular updates and Claire is a credit to Century 21..
Thankyou Claire .....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21,2019
Aug 21,2019
0
people found
this helpful
this helpful
Even though we were not Century21 clients, they provided more help than any other estate agent in our chain. They contacted us every week, with updates of all buyers in chain. On exchange day we found them invaluable, and would recommend them to anyone considering ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2019
Aug 15,2019
0
people found
this helpful
this helpful
From the first visit to the handing over of the keys I can highly recommend!
Claire is a fantastic asset to Century21.
She has been so helpful, patient and professional.
She was supportive and always willing to go the extra mile for us.
I cannot ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2019
Aug 14,2019
0
people found
this helpful
this helpful
Excellent personal service from start to finish. Great professional advice and encouragement and I felt totally supported throughout the process. Grear tenacity on chasing up solicitors and calming influence....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2019
Aug 05,2019
0
people found
this helpful
this helpful
Century 21 provided an outstanding customer service to us throughout our whole selling process. We were promised one point of contact from start to finish, and that is what we got. Claire is the best agent we have ever dealt with. So professional, clear, honest & upfront ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 23,2019
Jul 23,2019
0
people found
this helpful
this helpful
The entire process was difficult, I dont know who was at fault Century 21 or Simple Life but they kept blaming each other. Our applications where sent off the same day we received them but where not picked up until over a week later causing a ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 23, 2019
View all comments
(1)
Hi Aaron, I am sorry that you felt the process was difficult... contracts are nothing to do with Century 21... they are sent out by Simple Life and we have to wait for authorisation from Simple to process an application after we send application forms through. So, these issues are not an error of Century 21. Simple Life are also responsible to ensure that keys are provided to the agents as they instruct the contractors, not us. I do not mean to pass all the blame but this review asked to rate Ce ...
Jul 04,2019
Jul 04,2019
0
people found
this helpful
this helpful
The sale of my property proved to be challenging at times but Claire managed the task with a positive and professional attitude throughout. I especially like the dedicated staff and single point of contact throughout the sale....
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Jul 01,2019
Jul 01,2019
0
people found
this helpful
this helpful
I have used Century 21 on a number of occasions in the last few years and have found them to be efficient and trustworthy. They have recently found new tenants for one of my properties and were committed to finding ones who fitted my criteria....
read full review
read full review
Was this helpful?
Yes
Yes
May 31,2019
May 31,2019
0
people found
this helpful
this helpful
Very fast and efficient service, very professional and friendly couldn't ask for more....would highly recommend to anyone looking for a rental property.
Chris...
read full review
read full review
Comment on agent fees
Not to bad compared to some others.
Was this helpful?
Yes
Yes
May 25,2019
May 25,2019
0
people found
this helpful
this helpful
Superb service from beginning to end. Professional, responsive and really helpful having one person ( Claire Caplan) dealing with me. Thank you for being so helpful....
read full review
read full review
Comment on agent fees
Quite high. But it was a great service .
Was this helpful?
Yes
Yes
May 24,2019
May 24,2019
0
people found
this helpful
this helpful
Claire done the absolute upmost in order for me to gain my new Propety, would highly recommend Claire to anyone buying a house, pleasant and wonderful experience....
read full review
read full review
Was this helpful?
Yes
Yes
May 13,2019
May 13,2019
0
people found
this helpful
this helpful
This is the second time I have used century 21 to find a tenant and I am again very pleased with the service I have received....
read full review
read full review
Comment on agent fees
The fees charged were reasonable.
Was this helpful?
Yes
Yes
May 07,2019
May 07,2019
0
people found
this helpful
this helpful
I would just like to say a HUGE Thank you to Claire for everything she did to make sure that every stage of the purchase of my house ran smoothly. I was absolutely staggered by the excellent customer service I received (and the speedy response ...
read full review
read full review
Comment on agent fees
N/A
Was this helpful?
Yes
Yes
May 06,2019
May 06,2019
0
people found
this helpful
this helpful
What can I say but a huge thank you! From first phone call to day of completion (which was very short) the service and communication was excellent. I felt completely confident that all that could be done to make things happen was being done. Claire ...
read full review
read full review
Comment on agent fees
Good fees
Was this helpful?
Yes
Yes
May 03,2019
May 03,2019
0
people found
this helpful
this helpful
Lisa was fantastic and give it her all to get everything processed for me. The amount of details needed by the landlord was a bit of a shock but Lisa helped get it all done.
Thanks...
read full review
read full review
Comment on agent fees
To many fees for too many different companies on this particular property.
Was this helpful?
Yes
Yes
Apr 26,2019
Apr 26,2019
0
people found
this helpful
this helpful
I am so pleased that I choose Century 21 to market and sell my property. From the very first moment I met with Dan and Claire I knew they were the company I wanted to use. They gave a very honest opinion/valuation on my house ...
read full review
read full review
Comment on agent fees
Slightly more expensive than online estate agent's but this small expense gets you a lot of excellent customer service and don't forget that online estate agents charge extra for viewings. I believe I got a much better and personal experience than I would have using an online agent.
Was this helpful?
Yes
Yes
Apr 12,2019
Apr 12,2019
0
people found
this helpful
this helpful
Completely happy with overall experience. Claire was welcoming, friendly and invested at all times. She kept us up to date through out the process and made a very stressful time (buying a house) easy and stress free....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 09,2019
Apr 09,2019
0
people found
this helpful
this helpful
Great support with all questions as and when required. They made the process very simple for me and I have complete confidence that they will do a great job managing the property going forward....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 08,2019
Apr 08,2019
0
people found
this helpful
this helpful
So pleased with the whole process of our search for a rental property with Claire Caplan at Century 21. From first viewing until picking up the keys, it has been a smooth, professional process where we have been kept up to date and every query has ...
read full review
read full review
Comment on agent fees
Agents fees are competitive. Quality service.
Was this helpful?
Yes
Yes
Apr 02,2019
Apr 02,2019
0
people found
this helpful
this helpful
Claire was brilliant from start to finish, she answered any query I ever had, even after completion! Nothing was ever too much for her and she kept me updated throughout! Thank you Claire for everything :)...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 22,2019
Mar 22,2019
0
people found
this helpful
this helpful
Claire Caplan was a great help and Century 21 was the first company to give me a chance to live where I wanted to be.
Thank you all...
read full review
read full review
Comment on agent fees
The fees are the same as other company's, so they are what to expect.
Was this helpful?
Yes
Yes
Mar 22,2019
Mar 22,2019
0
people found
this helpful
this helpful
James was friendly from the start and listened to what I was looking, he was professional and gave a real personal brilliant experience to allow me to find my new home. He made the whole experience less stressful for me and I felt really looked ...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Mar 21,2019
Mar 21,2019
0
people found
this helpful
this helpful
In a very modern tecno age what a very pleasant experience from start to finish
Firstly we originally dealt with Megan who was very professional and dealt with all our pre queries before we submitted a offer on our house. Megan went off on leave ...
read full review
read full review
Comment on agent fees
Very good
Was this helpful?
Yes
Yes
Mar 05,2019
Mar 05,2019
0
people found
this helpful
this helpful
I have had the pleasure of dealing with Lisa during my application process. Not only was she efficient in getting things over in a timely manner but a joy to hear from.
I have rented a fair few properties and Lisa is by far the ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 27,2019
Feb 27,2019
0
people found
this helpful
this helpful
Always friendly and helpful. Responded to emails promptly and gave advice when unsure of process.
Accommodated second and third viewings for measurements....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 18,2019
Feb 18,2019
0
people found
this helpful
this helpful
Easy to work with and worked around our busy schedule.
Really friendly and helpful staff who kept us informed and in the know throughout the sale process....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 18,2019
Feb 18,2019
0
people found
this helpful
this helpful
The best experience I have ever had with an estate agent. Both Claire and Tom were on hand to help me throughout the entire process of purchasing my apartment. With updates of the refurbishment all the way through to move in day... along with a ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 14,2019
Feb 14,2019
0
people found
this helpful
this helpful
We have had excellent service so far from Century 21. Quick to respond to any queries and always helpful! Both Katie and Megan have been really personable!...
read full review
read full review
Comment on agent fees
Not sure if fees were a bit of a put off to a couple of potential tennants but could have been other things
Was this helpful?
Yes
Yes
Feb 14,2019
Feb 14,2019
0
people found
this helpful
this helpful
Claire delivered an outstanding service. She carefully selected the right flats for me to choose and she followed me throgouth the whole process till completion.
Professionali, knowledgeable and extremely competent. I highly recommend Claire....
read full review
read full review
Was this helpful?
Yes
Yes
Megan
(135)
Katie
(107)
Claire Caplan
Dan
(74)
Liz
(53)
Katie
(8)
Claire
Lisa
Kirsti
(7)
Tom
(4)
Ian
(2)
Landlord Fees
Overall Fees
£594 (inc. VAT), On Completion (Fees are negotiable)Please request our full breakdown of fees. Fees start from as little as £495+vat but vary depending on the service requested.
Last updated on 03/06/2019, 11:28 PM by Dan Pennington, Managing DirectorVendor Fees
Overall Fees
1.2% (inc. VAT), On Completion (Fees are negotiable)Depending on the value of the property, and the service provided, please contact us to discuss fees in more detail.
Last updated on 03/06/2019, 11:24 PM by Dan Pennington, Managing DirectorTenant Fees
Overall Fees
We do not charge tenants any admin fees. We will request a £150 holding - reservation deposit to reserve a property and pending a successful reference, this deposit will come off the first month's rent when requested.
Last updated on 03/06/2019, 11:26 PM by Dan Pennington, Managing DirectorKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Email [email protected]
Last updated at 3:13 PM 05/06/2024 by allAgents
Best Estate Agent in Liverpool 
Best Estate Agent in Liverpool 
