Castles Estate Agents (London)
Tottenham, London, N15
4.8/5, 48 reviews
96% recommended
100% sales valuation accuracy
97% sales fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 48
20th Nov 2020
reviewed by 'Claire'
“I have had dealings with Castles estate agent for 12 months. They had dealt with a number of my queries and ......”
23rd Jul 2020
reviewed by 'Larysa'
“Very disappointing experience indeed. Agency obviously has very low moral and ethical values if they think that direct discrimination is ......”
10th Sep 2018
reviewed by 'LaurieG'
“We had a great experience with Castles. They were knowledgeable, pragmatic and incredibly supportive on both our sale and purchase. ......”
19th May 2018
reviewed by 'Nate'
“My girlfriend and I worked with Castles to purchase our first property and I have to say, we had a ......”
3rd May 2018
reviewed by 'Executor'
“I had to sell my niece's flat following her sudden death. Russell and Panos were extremely helpful and sorted the ......”
17th Mar 2018
reviewed by 'Marianp'
“We instructed castles estate agents after trying an online estate agent previously. The experience was a complete revelation as to ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Castles Estate Agents (London)
44\/46 West Green Road
Tottenham,London
Greater London
N15 5NR
020 8802 1315

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 97% £150,000 £2,550,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 0 26 1 18 0 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Crouch End, N8
Edmonton, N9
Enfield, EN3
Hackney, E5
Palmers Green, N13
Tottenham, N15
Waltham Abbey, EN9

“George has been very friendly and helpful as we anxiously ......”

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Jan 13,2015
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George
By: 'Emmie'
Jan 13,2015
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George has been very friendly and helpful as we anxiously bought our first ever flat. Overall a good experience and we are happy with Castles....
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“Since the first property I viewed with Bruno from Castles, ......”

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Jan 11,2015
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Bruno
By: 'Amanda'
Jan 11,2015
0 people found
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Since the first property I viewed with Bruno from Castles, I was impressed by his friendly manner, he really genuinely looked out for me and my partner during the process of making our first offer. The first property we had offer accepted on was unfortunately ...
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“We were very impressed with the service. George Donohoe advised ......”

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Jan 08,2015
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By: 'Colin'
Jan 08,2015
0 people found
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We were very impressed with the service. George Donohoe advised me in his office about the likely asking price, and came to conduct a survey the following day. The photographer called the same day as George, and took fantastic photographs. George arranged viewings for two ...
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“Panos and Russell were very helpful in coordinating my purchase ......”

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Jan 06,2015
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By: 'Simon'
Jan 06,2015
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Panos and Russell were very helpful in coordinating my purchase of the property. It was a long wait due to the property not being chain free but we worked together very smoothly. Panos kept me updated regularly so I felt on top of the progress ...
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“Castles helped me sell my shared ownership flat, in spite ......”

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Dec 31,2014
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Panos
By: 'Emma'
Dec 31,2014
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Castles helped me sell my shared ownership flat, in spite of numerous trials throughout the process, including the housing association being difficult, and often quite uncooperative. Steve took some very good photographs, and Panos then drummed up a lot of interest, before selecting the most ...
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“We found the both George and Bruno very helpful. Bruno ......”

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Jun 11,2014
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Bruno
By: 'michaelp'
Jun 11,2014
0 people found
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We found the both George and Bruno very helpful. Bruno provided weekly updates on the progress of the sale and without his input things would definitely have proceeded more slowly. In fact we felt we received more information from him than from our Solicitor. We ...
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“I found the sales team very efficient, informative, helpful and ......”

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Jun 01,2014
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Bruno
By: 'P'
Jun 01,2014
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I found the sales team very efficient, informative, helpful and friendly at all times. We bought the property with no problems and everything ran smoothly thanks to Mr Pinto and his team....
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“George was helpful, friendly and very efficient. He was there ......”

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May 31,2014
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By: 'Julie'
May 31,2014
0 people found
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George was helpful, friendly and very efficient. He was there to help when I needed him and got mine an offer in under a week, which I accepted and resulted in a very quick sale. I would recommend George to anyone who wishes to buy ...
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“Excellent service all round. Achieved well over asking price from ......”

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May 30,2014
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By: 'Tony'
May 30,2014
0 people found
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Excellent service all round. Achieved well over asking price from a quality - vetted - buyer. Despite having problems with a tenant George kept everyone fully informed and the sale proceeded extremely smoothly. I would highly recommend George and all at the Castles. West Green ...
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“We brought our house through Castles and I would highly ......”

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Apr 07,2014
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By: 'Anna'
Apr 07,2014
0 people found
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We brought our house through Castles and I would highly recommend their services. In contrast to their competitors, they were able to understand our client needs and to offer a service tailored to these. Firstly, they listened carefully to our search requirements and only showed ...
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“I have to say selling a property is fraught with ......”

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Oct 28,2013
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By: 'Dr'
Oct 28,2013
0 people found
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I have to say selling a property is fraught with difficulties, but the team at the Castles (Tottenham) were exceptional during each stage of the transaction. Whatever was promised during my first meeting with Steve Hatch was executed by the rest of the team ( George, ...
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“I just completed a flat purchase via the services of ......”

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Aug 29,2013
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By: 'Happy'
Aug 29,2013
0 people found
this helpful
I just completed a flat purchase via the services of Castles West Green Road. George was very helpful throughout the process, taking me to view the property several times and being very responsive to my enquiries over the phone. Bruno was also great in moving ...
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“The number of buyers who came to the flat were ......”

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Jul 04,2013
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By: 'Mrs'
Jul 04,2013
0 people found
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The number of buyers who came to the flat were not so many and because of my availability it was well planned for them to view it in batches which made it less stressful for me. I must say the whole process went well. They ...
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“Don't look any further than Castles. They are THE BEST ......”

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Oct 26,2012
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By: 'newhomeowner!!'
Oct 26,2012
0 people found
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Don't look any further than Castles. They are THE BEST estate agents I have ever dealt with! I recent brought my flat with Castles and can't recommend them enough. They worked so hard pushing my sale through smoothly and their commitment and service is unparralleled. ...
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“These guys were great, sold my property very quickly at ......”

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Mar 28,2012
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By: 'Belinda'
Mar 28,2012
0 people found
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These guys were great, sold my property very quickly at a price I was happy with. One bad point for feedback, I found many mistakes in their paperwork and online advertising so it's really important to double check all their correspondance for the details. Overall, ...
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“We bought a flat through Castles, and found them to ......”

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Dec 13,2011
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By: 'ellenhallsworth'
Dec 13,2011
0 people found
this helpful
We bought a flat through Castles, and found them to be very responsive, friendly and helpful. George worked hard to arrange various surveys and inspections, and Panos made a huge effort to ensure that the sale went through on time. We'd definitely recommend them....
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“Having dealt with several other estate agents in the past, ......”

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Aug 19,2010
Minithumbup
By: 'Rob'
Aug 19,2010
0 people found
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Having dealt with several other estate agents in the past, there is no doubt in my mind, that as far as Harringey goes, you cannot top the dedication of this superb team, when it comes to selling or buying your property. The professionalism starts when ...
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“I have utmost praise for Steve and Panos. Very professional, ......”

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Mar 19,2010
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By: 'Ozzie'
Mar 19,2010
0 people found
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I have utmost praise for Steve and Panos. Very professional, trustworthy and they deliver what they say they will. I have just sold my property through them, while I was living overseas and they handled the whole process very quickly and smoothly. They kept me ...
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Staff picture George
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Staff picture Bruno
(15)

Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 05/06/2019, 12:52 PM by David Edgar
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents

Awards won by Castles Estate Agents (London), London N15 5NR



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