Castles Estate Agents (London)
Palmers Green, London, N13
4.9/5, 120 reviews
98% recommended
93% sales valuation accuracy
95% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
No description for branch.

Contact Us

Latest Reviews

View all Reviews 120
2nd Jun 2023
reviewed by 'Barbara'
“I recently sold my property in Wood Green. I was dealing with Sergio who did a fantastic job. He kept ......”
24th Mar 2020
reviewed by 'Heather'
“We contacted Castles regarding the sale of our property, after buying same said property, through them over 4 years previously. As ......”
12th Nov 2019
reviewed by 'Sean'
“We bought our first home with Castles and could not have been happier with their service! We mostly dealt with ......”
22nd Aug 2019
reviewed by 'breslk'
“We bought our new home through James at Castles, James showed us round a number of houses, many we hadn't ......”
1st Aug 2019
reviewed by 'Douglas'
“Generally a fairly smooth experience. Alexie was extremely good in knowing what kind of property we were looking for and ......”
20th Jul 2019
reviewed by 'Noor'
“It’s been a real pleasure working with the staff of Castles. We had lost hope of getting on the ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Castles Estate Agents (London)
78 Green Lanes
Palmers Green,London
Greater London
N13 6BE
020 8888 6081

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 95% £57,200 £825,000
Lettings 0% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 0 67 1 48 1 2 0
Areas covered
  • N11
  • N13
  • N13
  • N22
  • N14
  • N11
  • N17
  • N18
  • N18
  • N14
  • N21
  • N21
  • N22
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA RICS DPS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Crouch End, N8
Edmonton, N9
Enfield, EN3
Hackney, E5
Palmers Green, N13
Tottenham, N15
Waltham Abbey, EN9

“My sale consisted of a short lease one bedroom flat ......”

Share on :
Jul 17,2014
Minithumbup
Staff profile picture
Nof
By: 'Paul'
Jul 17,2014
0 people found
this helpful
My sale consisted of a short lease one bedroom flat in poor condition. Nof Tona was the second agent to view the property. I found his enthusiasm and knowledge impressive in comparison to the first valuation. Then, subsequently to the third valuation. Nof put the ...
read full review
Comment on agent fees
Because of my comments above I can only express great satisfaction with the fee. Nof in fact cut the fee by half a per cent due to his confidence and knowledge of the sale.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We were in touch with James over a number of ......”

Share on :
Jul 07,2014
Minithumbup
By: 'Andrew'
Jul 07,2014
1 people found
this helpful
We were in touch with James over a number of weeks during our property search. Although we never completed a purchase through him, we came close on a couple of occasions and I wanted to offer some feedback for other prospective customers of the business. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We came across Castles because their sale boards are highly ......”

Share on :
Jun 30,2014
Minithumbup
By: 'Jes&Alex'
Jun 30,2014
0 people found
this helpful
We came across Castles because their sale boards are highly visible in the area and we discovered there is a very good reason for it! First impressions always count and their professionalism is second to none. From a very thorough knowledge of the immediate area, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was fortunate enough to choose to ring Castles, Palmers ......”

Share on :
Jun 24,2014
Minithumbup
By: 'Diana'
Jun 24,2014
0 people found
this helpful
I was fortunate enough to choose to ring Castles, Palmers Green, to assist in the sale of a family property. It is my pleasure to now have this opportunity to recommend them. From the initial call the service, attention to detail and communication was exceptional, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Following a bad experience elsewhere, a close personal friend recommended ......”

Share on :
Jun 05,2014
Minithumbdown
By: 'Happy'
Jun 05,2014
1 people found
this helpful
Following a bad experience elsewhere, a close personal friend recommended the team at Castles - Palmers Green, as an agents who adhere to professional values and treat both vendors and purchasers with respect - all less and less common in the London residential property market. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A professional and friendly approach from beginning to end. James ......”

Share on :
May 21,2014
Minithumbup
By: 'Hassan'
May 21,2014
0 people found
this helpful
A professional and friendly approach from beginning to end. James was spot on with his assessment and planned the sale perfectly. He explained the process thoroughly and kept us fully informed at all the stages. Emma was friendly and courteous on all communications. I would ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I originally brought my property with Castles in Palmers Green ......”

Share on :
May 12,2014
Minithumbup
By: 'Stefana'
May 12,2014
0 people found
this helpful
I originally brought my property with Castles in Palmers Green in 1999 and having had a good experience then I decided to go back to them in regards to the sale in 2013! I run a small, personal estates agents myself in Spain so I had high ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“One of the most important things I found out in ......”

Share on :
Apr 30,2014
Minithumbup
By: 'T_amy'
Apr 30,2014
0 people found
this helpful
One of the most important things I found out in my experience of buying a property is that agents need to listen; John Hili and James Mulvee did just that. I wouldn't preclude that there is always an element of luck but if John was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have sold my house through Castel Palmers Green. Many ......”

Share on :
Mar 12,2014
Minithumbup
By: 'Lily'
Mar 12,2014
0 people found
this helpful
I have sold my house through Castel Palmers Green. Many thanks to James and his team -very friendly and professional service. They always listen and answer phone calls promptly. Great communication and no pressure on the selling. Definitely the right choice to use them for ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My agent was very informative and helpful with all my ......”

Share on :
Mar 03,2014
Minithumbup
By: 'Avril'
Mar 03,2014
0 people found
this helpful
My agent was very informative and helpful with all my questions. Each time I called I was not turned away or even if I left a message my calls were returned very promptly . If anyone shall ask me for a real estate agent I will ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It was a pleasure working with this team of agents.. ......”

Share on :
Feb 20,2014
Minithumbup
By: 'apiggott'
Feb 20,2014
0 people found
this helpful
It was a pleasure working with this team of agents.. They were very informative, courteous, and pleasant always....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I needed to sell my late mothers property and had 5 ......”

Share on :
Jan 29,2014
Minithumbup
Staff profile picture
Nof
By: 'Mr'
Jan 29,2014
0 people found
this helpful
I needed to sell my late mothers property and had 5 agents from Enfield and Palmers Green round to view the house, Nof from Castles was very keen and seemed the best for the job, In fact the whole team at the Palmers Green branch were ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It was a great pleasure dealing with James and the ......”

Share on :
Jan 17,2014
Minithumbup
By: 'Amit'
Jan 17,2014
0 people found
this helpful
It was a great pleasure dealing with James and the entire team at Castles Palmers Green. They were transparent throughout the entire process. Very friendly and informative especially as we were first time buyers and had to complete in 28 days. Always willing to show us ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“James was prompt and professional. The transaction hit a few ......”

Share on :
Jan 10,2014
Minithumbup
By: 'Alex'
Jan 10,2014
0 people found
this helpful
James was prompt and professional. The transaction hit a few bumps along the way, as they do, but there was always a sensible and measured approach which I am sure worked for all parties. Ultimately the tranaction went through very qucikly and without hiccups. A ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Had an excellent experience with John, and the rest of ......”

Share on :
Dec 06,2013
Minithumbup
By: 'Alexis'
Dec 06,2013
0 people found
this helpful
Had an excellent experience with John, and the rest of the team in my property search. They listened to me and helped me find a property which really suited my needs rather just trying forwarding everything they had as I have experienced with other agents. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience with Castles Estate Agents at Palmers Green Branch ......”

Share on :
Oct 24,2013
Minithumbup
By: 'AW'
Oct 24,2013
0 people found
this helpful
My experience with Castles Estate Agents at Palmers Green Branch was excellent. The sales manager James was exceptionally professional and a very talented manager. James assisted us all along the way and gave us continued support and reassurance and kept to his word. I would ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The guys at Castle - James, Nof and Gareth- were ......”

Share on :
Oct 24,2013
Minithumbup
Staff profile picture
Nof
By: 'Mansoor'
Oct 24,2013
0 people found
this helpful
The guys at Castle - James, Nof and Gareth- were all great in helping me through the daunting process of purchasing a property. As a first time buyer they provided excellent communication and proactively chased outstanding issues for me. A rather pleasant and smooth transaction ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A comprehensive service was provided in the selling of my ......”

Share on :
Oct 23,2013
Minithumbup
Staff profile picture
Nof
By: 'Mary'
Oct 23,2013
0 people found
this helpful
A comprehensive service was provided in the selling of my property which ensured the whole process was relatively stress free. The agents James and Nof were understanding and very supportive with excellent communication skills. They do listen and take on board any anxieties or concerns. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a first time buyer I was quite nervous about ......”

Share on :
Oct 22,2013
Minithumbup
By: 'Christian'
Oct 22,2013
0 people found
this helpful
As a first time buyer I was quite nervous about purchasing my very first property. It was very comforting to have an agent that understood my position and was able to help me every step of the way making the process enjoyable and painless... I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Right from the beginning James went out of his way ......”

Share on :
Oct 21,2013
Minithumbup
By: 'Linda'
Oct 21,2013
0 people found
this helpful
Right from the beginning James went out of his way to make things easy for us, nothing was ever too much trouble. He managed to get us over the asking price for our property and managed to get the property sold within one week. He ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would like to highly recommend James and his team ......”

Share on :
Oct 12,2013
Minithumbup
By: 'Eleni'
Oct 12,2013
0 people found
this helpful
I would like to highly recommend James and his team as they made the process so smooth and stress free. They are very professional and they always make sure that everything is ok. They always return your calls and they are even return emails out ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very happy with the service received from Castle.James kept ......”

Share on :
Oct 10,2013
Minithumbup
By: 'Naaz'
Oct 10,2013
0 people found
this helpful
Very happy with the service received from Castle. James kept me informed and answered my queries as soon as he could. He seems to know everything... Even questions the solicitor could not answer... Also, impressed with Gareth who is always so patient and nice over ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having just bought and sold through Castles in Palmers Green ......”

Share on :
Aug 08,2013
Minithumbup
Staff profile picture
Nof
By: 'Mr'
Aug 08,2013
0 people found
this helpful
Having just bought and sold through Castles in Palmers Green and having dealt with Nof Tona for over 20 years, his customer service was always of a high standard and this has not changed. He also has a fantastic team in James and Gareth who complement ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very responsive throughout dealing with an intricate negotiation in a ......”

Share on :
Jul 17,2013
Minithumbup
By: 'david'
Jul 17,2013
0 people found
this helpful
Very responsive throughout dealing with an intricate negotiation in a professional and courteous manner. They were an effective link between all parties which contributed to a successful outcome....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would not hesitate in recommending Castles, and this office ......”

Share on :
Jul 13,2013
Minithumbup
By: 'Sean'
Jul 13,2013
0 people found
this helpful
I would not hesitate in recommending Castles, and this office in particular, to other buyers and sellers. We would definitely use them again ourselves. We spent some six months looking for flats and houses in and around Wood Green, North London, and had the opportunity ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a first time buyer and was looking in ......”

Share on :
Jul 10,2013
Minithumbup
By: 'Jennifer'
Jul 10,2013
0 people found
this helpful
I am a first time buyer and was looking in Plamers Green area. From the start it was made clear to me that if i needed any help or had any questions that I was not to hesitate to call, no matter how silly I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“James and his team sold my property in Wood Green. ......”

Share on :
Jun 18,2013
Minithumbup
By: 'R.'
Jun 18,2013
0 people found
this helpful
James and his team sold my property in Wood Green. I found them to be realistic, helpful and proactive. They kept me informed about the developments with the sale and worked really hard to ensure that the flat was sold successfully....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Trying to buy in London when we lived a two ......”

Share on :
Jun 17,2013
Minithumbup
By: 'Dave'
Jun 17,2013
0 people found
this helpful
Trying to buy in London when we lived a two hour drive away was time consuming and stressful - and very dispiriting and annoying when we travelled down and were then shown properties that didn't meet our requirements. In contrast to some of the other ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“All I can say is that I am so happy ......”

Share on :
Jun 16,2013
Minithumbup
Staff profile picture
Nof
By: 'Mrs'
Jun 16,2013
0 people found
this helpful
All I can say is that I am so happy I walked into Castles in Palmers Green. James, who was dealing with our sale, was professional, polite and extremely quick on this sale. Him and his team are obviously very good at their jobs and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I used the Palmers Green branch to assist me on ......”

Share on :
Jun 05,2013
Minithumbup
Staff profile picture
Nof
By: 'Antonio'
Jun 05,2013
0 people found
this helpful
I used the Palmers Green branch to assist me on the sale of my property. I found Nof and James to be informative, straight forward, professional and always honest in addressing any of my concerns. I was impressed with the property details they presented. Great ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Nof
(15)
No image available Lisa
No image available Joe
No image available Elena
No image available Anna

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

Tenant Fees and Permitted Payments

* Holding deposits - a maximum of 1 week’s rent

* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above

* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT

* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs

* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax

* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate

* Reasonable costs for the replacement f lost keys or other security devices.
Last updated at 12/06/2023, 11:20 AM by Lisa Bergh
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:20 AM 12/06/2023 by Lisa Bergh

Awards won by Castles Estate Agents (London), London N13 6BE



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn