95% sales valuation accuracy
99% sales fee satisfaction
No description for branch.
Latest Reviews
8th Oct 2024
reviewed by 'Sarah S'
23rd Oct 2022
reviewed by 'Cedric Rondeaux'
3rd Oct 2022
reviewed by 'Evita'
15th Sep 2022
reviewed by 'Poppy'
31st May 2022
reviewed by 'C/o Charlie McNelly'
29th Apr 2022
reviewed by 'Jonathan'
Opening Hours
Address
Castles Estate Agents (London)
44 Lower Clapton Road
Hackney,London
Greater London
E5 0RN
020 8985 0106
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 99% | £34,000 | £1,250,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 5 | 0 | 89 | 1 | 84 | 1 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Jan 17,2020
Jan 17,2020
0
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We have just completed on the purchase of our first property, and we are extremely happy with the service Castles provided.
Over the last 12 months we have viewed over a dozen different properties with several different agencies. With other agencies, we often felt pressured to ...
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Jan 07,2020
Jan 07,2020
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These guys are the best. They were experts in the area, amazing at soliciting available properties within my criteria and basically were just lovely to deal with, especially Max Whatley who was always on hand to guide me through the process....
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Jan 07,2020
Jan 07,2020
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We had a fantastic experience with Castles. We were very impressed by the professionalism and ease of the process with Max.
Most other estate agents we contacted in the area simply bombarded us with impersonal emails, whereas Max took the time to call us, select ...
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Jan 06,2020
Jan 06,2020
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We requested a number of estate agents viewed the property before it went on the market and propose a selling price. Castles were the last to quote and their price was the same as another estate agents. We went with Castles as David came across ...
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Dec 26,2019
Dec 26,2019
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Josh and Dave were very helpful and supportive when it came to selling my property. They understood all my criterion and ensured that they only brought the right clients to view the flat. I was always kept up to date with the market and the ...
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Dec 23,2019
Dec 23,2019
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Great service throughout, very happy with outcome, stressful at times but josh and manager David remained professional all the time, overall great service and would recommend...
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Dec 22,2019
Dec 22,2019
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Great service from David and his team from beginning to end. They were efficient, helpful and knowledgeable. Achieved a fantastic selling price for my flat and kept me in the loop throughout the whole process. Would definitely recommend them. Thank you for all of your ...
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Dec 18,2019
Dec 18,2019
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Castles get the balance right between professionalism and being friendly. As they are relatively small, you get a consistent experience and don't get handed from pillar to post. All of the staff are very approachable and are good at driving the process forward and communicating.
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Oct 30,2019
Oct 30,2019
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David, Max and all the Castles team in Clapton are friendly and helpful and definitely not your stereotypical estate agents. From the beginning of the process of selling our home there was no pressure just honest advice. They found us a reliable buyer who was ...
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Sep 30,2019
Sep 30,2019
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Excellent service! Castles sold our flat within a week, for a very good price. David had great knowledge of the local market, and we were very impressed that all three of the guys in the office (David, Max and Josh) knew exactly what was going ...
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Sep 26,2019
Sep 26,2019
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Thank you Castles after moving our father out of our family for the last 44 years to say it was emotionally hard is an understatement but thankfully having the knowledge and support of David and Josh was fantastic they kept us fully informed and updated at ...
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Aug 05,2019
Aug 05,2019
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Excellent and professional service, not a single issue and if I had to go though the hell of buying another house, I would use Castles....
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Aug 02,2019
Aug 02,2019
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Great team to work with. Liaised mainly with David and Max (briefly with Josh) who made the entire process simple and pain free. They're friendly yet professional, always kept me informed and offered advice where needed. Impressive from the start and extremely passionate to get ...
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Jul 19,2019
Jul 19,2019
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Just sold my house with Castles. Want to say how impressed I was with them, their boss David and my dedicated agent, Max. They were great communicators and consistently professional and I found their service honest and hard-working. Despite some hiccups with solicitors in my ...
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Jul 12,2019
Jul 12,2019
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I bought a placw thtough Castles and it went like a charm. A few years later I rented the place out and disappeared abroad for a bit and was therefore not able to do anything regarding the property myself. Castles found great tenants, kept me ...
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Jul 04,2019
Jul 04,2019
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We have just sold a house near Clapton Station through Castle's in Lower Clapton Road, with David as our main contact there. We couldn't have had a better service. David came round within 90 minutes of our first calling, brought three potential buyers round the next ...
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May 01,2019
May 01,2019
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Josh has been highly motivated throughout my purchase. He successfully liaised between the sellers and myself and our solicitors, keeping all lines of communication open. We successfully completed within the necessary time frame. He ensured he was informed at every stage of the purchase and ...
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NA
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Apr 29,2019
Apr 29,2019
0
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Both Josh and David were incredibly helpful throughout the process of me buying a property.
Communication was great, and I trusted their advice when there was a problem with the structural survey....
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Apr 23,2019
Apr 23,2019
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Josh was a pleasure to deal with. A really honest and straightforward guy - real breath of fresh air. He was tireless in nudging all the parties along and keeping everything on track. Would highly recommend him for selling or buying....
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Comment on agent fees
Fees we’re competitive and in line with the market
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Apr 12,2019
Apr 12,2019
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Castles are everything you could hope for in an estate agent. They gave us honest advice from the outset and did everything they could to ensure our sale went smoothly. I would definitely use them again and wholeheartedly recommend them to anyone wanting to sell ...
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Comment on agent fees
Very good - excellent value for money
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Mar 07,2019
Mar 07,2019
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I couldn't recommend Castles more highly. In a industry so renowned for untrustworthy characters, Castles proved themselves to buck the trend.
Josh Newton was an absolute superstar when I was searching for my property. He was proactive, helpful and informative. Josh showed that he really ...
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Comment on agent fees
Available, friendly, approachable, helpful, tailored service
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Mar 06,2019
Mar 06,2019
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The team at Castles were great and helped me sell and buy for the first time. Max was brilliant and helped right the way through to completion. Would highly recommend....
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Mar 04,2019
Mar 04,2019
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Max at Castles was brilliant from start to finish and really helped push everything through for us. Even our Solicitors commented on how great they were and how unusual that was, particularly in London. Would recommend....
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Jan 23,2019
Jan 23,2019
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Max was a delight to deal with throughout the process of purchasing our flat. Very courteous and accommodating during the initial viewings and always on hand to offer simple answers to any questions we had....
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no comment
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Jan 23,2019
Jan 23,2019
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Max was brilliant. Right from the very first viewing he was approachable and professional. All through the purchasing process Max was accommodating and kept us up to date on every step. Having Max involved made the complex and often frustrating task of purchasing a house ...
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Jan 14,2019
Jan 14,2019
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Max was proactive and pragmatic throughout the sales transaction. From his consideration of appropriate properties, through to handing over the keys, Max was patient and professional throughout. Delighted to say, not remotely like your cliché agent....
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Dec 20,2018
Dec 20,2018
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Josh was very helpful and proactive in resolving issues related to this recent purchase thus enabling a pre Xmas move in date much appreciated...
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Dec 20,2018
Dec 20,2018
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Josh at castles was great. Really got what I was looking for and found us a great flat. Super happy with our purchase. He really helped drive the process through. I would definitely recommend him especially as hes the only agent ive ever met that ...
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Dec 19,2018
Dec 19,2018
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Castles were absolutely fantastic. I had tried to sell my flat with another agent and got nowhere, but with Castles things were different. They were friendly, responsive, honest, and committed. They found a buyer in no time, and then managed the sale process very smoothly. ...
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Comment on agent fees
The fees seemed very reasonable.
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Dec 11,2018
Dec 11,2018
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To be totally honest with you, I was dreading the thought of the entire process of selling our home. I am a very hard woman to please. I do not cut corners and am straight to the point. I thought that it would be an ...
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Comment on agent fees
Agents fees are fair and well worth the service that was provided. David was at hand literally 24/7 (even on he was off he would communicate and respond to emails).
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David
(107)
Max
(62)
Josh
(28)
Tenant Fees
Tenant Fees and Permitted Payments* Holding deposits - a maximum of 1 week’s rent
* Deposits - a maximum deposit of 5 week’s rent for annual rent below £50,000, or 6 week’s rent for annual rental of £50,000 and above
* Payments for a Variation or Change to a tenancy agreement - £50 inclusive of VAT
* Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs
* Utilities, communication services ( e.g. telephone, broadband) TV licence, council tax
* Interest payments for the late payment of rent – can be charged up to 3% over the Bank of England base rate
* Reasonable costs for the replacement f lost keys or other security devices. Last updated at 05/06/2019, 12:52 PM by David Edgar
Complaints Procedure
No procedure set.
Last updated at 9:32 AM 22/03/2018 by allAgents
Best Estate Agent in E5 
