Castle Residential (London)
Hanwell, London, W7
4.7/5, 223 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 223
31st Oct 2022
reviewed by 'Jake'
“I only have good things to say about Castle Residential and the team. I found them very professional when I ......”
3rd Mar 2022
reviewed by 'Kinga'
“Horrible staff, They promised to rent house for us, we’ve been decided to take and they just decided to ......”
5th Sep 2021
reviewed by 'Jamal'
“I have been in the flat rented from Castle Residential for a month and still the furniture that should have ......”
31st Jan 2021
reviewed by 'A'
“Critical: Professionalism, ResponsivenessI've got neighbours from hell next door, a bunch of people whom have been overloading and trashing a ......”
11th Sep 2019
reviewed by 'Geraldine'
“We have been using Castle Residential since 2013 and my family have been using them since they first opened. Friendly, knowledgeable ......”
29th Mar 2019
reviewed by 'Landlord1234'
“Before deciding to use this agent I strongly encourage you to review the one star google reviews before making your ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: 09:30 - 16:00
  • Sunday: Closed
Address

Castle Residential (London)
25 Greenford Avenue
Hanwell,London
Greater London
W7 1LP
020 8566 4499

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £194,950 £510,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
81 1 97 7 19 1 9 1 5 2
Areas covered
  • Hanwell, West Ealing,
  • Brentford, Northfields, Greenford
  • Perivale, Southall, Northolt
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
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Latest Properties
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Ealing, W5
Hanwell, W7

“I was extremely impressed with Castle and found their lettings ......”

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Jan 28,2012
Minithumbup
By: 'Ken'
Jan 28,2012
7 people found
this helpful
I was extremely impressed with Castle and found their lettings service very professional. I dealt primarily with Lauren who was a dream. She always kept in contact and was never pushy. I would definitely use them again in the future.Top notch!...
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“We spoke to many local agents in Hanwell prior to ......”

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Jan 27,2012
Minithumbup
By: 'C.Fahy'
Jan 27,2012
9 people found
this helpful
We spoke to many local agents in Hanwell prior to letting our property. We wanted an agent that was willing to help us understand the process of letting and managing a property as this was our first outing as Landlords. The Castle Residential team have ...
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“Castle have managed my 3 properties for the last years, They ......”

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Jan 25,2012
Minithumbup
By: 'Francis'
Jan 25,2012
4 people found
this helpful
Castle have managed my 3 properties for the last years, They have provided me with sound advice and a great service throughout this time, in particular Surj Walia's knowledge and guidance has helped me achieve an excellent yield on my portfolio. His team are also very ...
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“I have always found Castle Residential to be an excellent ......”

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Jan 24,2012
Minithumbup
By: 'Mr'
Jan 24,2012
3 people found
this helpful
I have always found Castle Residential to be an excellent letting agent that I can rely to get the job done quicly and efficiantly. Suzannah Newby is especially charming, with impeccable knowledge of the area and highly experienced in the lettings business. I would recomend ...
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“We have rented a property from Castle for the past ......”

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Jan 23,2012
Minithumbup
By: 'Marie'
Jan 23,2012
4 people found
this helpful
We have rented a property from Castle for the past five years and have always found staff extremely helpful and professional. The whole team in the Hanwell office offer great customer service, and we have found that any problem has been swiftly dealt with. Suzannah, ...
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“My partner and I had a fantastic experience with Castle. ......”

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Jan 23,2012
Minithumbup
By: 'Charlotte'
Jan 23,2012
3 people found
this helpful
My partner and I had a fantastic experience with Castle. They helped us out of a very difficult situation. We were due to move into a property with anothwer letting agent, when the day before we were told we couldnt move into that property... leaving ...
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“I had been searching for a new property in this ......”

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Jan 20,2012
Minithumbup
By: 'Brett'
Jan 20,2012
2 people found
this helpful
I had been searching for a new property in this area for a while, working with several agents. I finally purchased a house via Castle Residential who proved to be very professional. I would like to take this opportunity to thank Castle Residential for their ...
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“I have dealt with Castle Residential services as a buyer ......”

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Jan 20,2012
Minithumbup
By: 'Victoria'
Jan 20,2012
2 people found
this helpful
I have dealt with Castle Residential services as a buyer and as a landlady. In both instances, I have found Castle Residential very professional and reliable. Castle Residential's honest and transparent approach to business has led me to choosing this firm to manage my portfolio ...
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“Castle Residential let my property in November 2011 and I found ......”

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Jan 19,2012
Minithumbup
By: 'Joanna'
Jan 19,2012
2 people found
this helpful
Castle Residential let my property in November 2011 and I found the team and the service to be fantastic. I dealt with Surj and Suzannah and they were extremely helpful and knowledgeable and found me superb tenants. I would highly recommend them to anyone wanting to ...
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“The lettings team at Castle Residential provided an OUSTANDING SERVICE ......”

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Jan 18,2012
Minithumbup
By: 'S'
Jan 18,2012
2 people found
this helpful
The lettings team at Castle Residential provided an OUSTANDING SERVICE in helping me and my family find a property in the local area of Hanwell. They proved to be the most efficient and reliable agent we registered with. Although, in the end I decided to ...
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“The staff at Castle Residential are extremely rude and unprofessional. ......”

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Jul 01,2011
Minithumbdown
By: 'Extremely'
Jul 01,2011
1 people found
this helpful
The staff at Castle Residential are extremely rude and unprofessional. Through my own personal experience I can honestly tell you that they are a bunch of cow boys and do not know what they are doing! They have no customer service skills and I would ...
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By: Un-happy client
Jul 14, 2018
View all comments (1)
Very un-professional will not recommend them at all. specially buying the 'property for sale' which they bean dealing with. ...

“I found the experience of working with Castle Residential In ......”

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Mar 15,2011
Minithumbup
By: 'Paul'
Mar 15,2011
3 people found
this helpful
I found the experience of working with Castle Residential In Hanwell a very good one. They are very professional and get things done very fast. They are managing 3 of my properties and it is seamless process. Payments are always on time and I have never ...
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“We were cheated by this agency at the beginning and ......”

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Jul 13,2010
Minithumbdown
By: 'Lilka'
Jul 13,2010
0 people found
this helpful
We were cheated by this agency at the beginning and end of contract. Be careful!!!!! They increased the monthly rent just 3 days before signing the contract when we paid them 6week deposit+...
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By: Simin
Apr 23, 2012
View all comments (2)
I had very good experience with castle Hanwell branch , so far everything is fine. Louren is a really nice and friendly agent and the manager Surj is very helpfull and I have been very satisfied since seeing the house till getting the keys. Happy at the moment ,see how it goes during one year contract. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:19 AM 11/02/2015 by allAgents

Awards won by Castle Residential (London), London W7 1LP



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