The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.8/5, 110 Reviews
97% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
95% sales fee satisfaction
93% letting fee satisfaction
We rarely receive complaints, however, if you have a complaint please email [email protected] where a director will investigate & respond within 7 days.
We are long standing members of the Property Ombudsman Scheme - A free, fair and independent service for buyers, sellers, tenants & landlords.
Last updated at 5/15/2015, 10:39:19 AM by allAgents
"Enquired about a property and was ..."
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 95% | £22,000 | £440,000 |
Lettings | 100% | 93% | £270 | £1,800 |
Castlehill Estate Agents
21 Otley Road, Leeds, West Yorkshire
LS6 3AA
0113 278 7427
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'David'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : LS6
Enquired about a property and was... Read Full Review
By : 'Karen'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LS6
We recently completed on a property in Headingley from start to finish the team at Castlehill have been so helpful in a totally professional manner particularly Vicky. We would just like to say thank you it has been a pleasure to have bought via yourselves and hope to buy again in the... Read Full Review
Simon
Paul
By : 'GRG.'
Services : Sales( As a Vendor )
Sold price : £100500
Would you recommend ? : Yes
Postcode : LEED
At the initial visit I was given a realistic valuation. An offer at this price was soon offered and accepted. I was given a good level of support throughout the process and have been completely satisfied with the service received. I would certainly use Castlehill again if... Read Full Review
A 'set price' fee and comparable with other agents.
louise
By : 'Romina'
Services : Letting( As a Tenant )
Rent PCM : £75
Would you recommend ? : Yes
Postcode : LS6
Great letting agents! Had a 1 year tenancy with castlehill and have just come to the end of it. Always very helpful and got any problems sorted out really quickly. Would highly recommend castlehill as a letting... Read Full Review
By : 'Ana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Fantastic letting service! I have recently come to the end of a one year student let with Castle Hill and would recommend them highly to other students wishing to let in the Leeds area. The property was of a high standard and at a very reasonable price. In comparison to our previous student lets,... Read Full Review
louise
By : 'Meg'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS6
All dealings with the team were great! So helpful and attended to every query/issue we had, would definitely... Read Full Review
louise
Paul
By : 'Sebastian'
Services : Letting( As a Tenant )
Rent PCM : £620
Would you recommend ? : Yes
Postcode : LS4
I have been renting houses in UK for about 12 years now, and I must say that Castlehill fall into the top 2 positions in terms of service. Mainly because of Louise Burtonshaw (our property co-ordinator). Whenever we needed something done, we had an email reply within minutes (on a working day) and... Read Full Review
All fees were much lower than encountered in other agencies.
All fees were much lower than encountered in other agencies.
Paul
By : 'Nigel'
Services : Sales( As a Vendor )
Sold price : £207500
Would you recommend ? : Yes
Postcode : LS6
Very helpful and excellent communication, Paul successfully liaised with both ourselves and the purchaser to conclude a successful sale... Read Full Review
Reasonable
By : 'Mrs'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS6
A professional approach to the sale; all communications were dealt with in a timely manner and any outstanding issues were always followed... Read Full Review
Usual fee structure
Usual fee structure
Matt
Paul
By : 'JonD'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LS6
Very professional and competent. Dealt with two complex sales very well. They generated many viewings and plenty of offers. Fully... Read Full Review
Fees are fair.
Fees are fair.
By : 'Emma'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS6
Castle hill ensured a smooth transaction when signing the tenancy, there was a small deposit fee of £100 which was much appreciated. If we ever had a problem it was sorted very quickly after an email, communication is also friendly and... Read Full Review
The fees are fair and well priced
louise
Simon
By : 'Chloe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LS6
Renting our four bedroom house from Castlehill has such a breeze - whenever we have needed anything or any help the reply from louise has been almost instant and any work on the house is often scheduled for the next few days, if not the day after. They are a pleasure to rent from, very... Read Full Review
Good fees
Good fees
louise
By : 'Jenny'
Services : Letting( As a Tenant )
Rent PCM : £74
Would you recommend ? : Yes
Postcode : LS4
The staff are very friendly and very helpful. Any emails sent are replied to instantly and if there are any issues they are sorted out very quickly. Very approachable and have no hesitations in contacting any staff member. They are very professional and organised. Would definitely recommend to... Read Full Review
By : 'Melissa'
Services : Letting( As a Tenant )
Rent PCM : £988
Would you recommend ? : Yes
Postcode : LS6
The staff are all very friendly and they made sure we were happy, which seemed important to them, particularly as it was our first time renting our own property. They always answer our questions and are very efficient in solving and problems that we... Read Full Review
louise
Greg
By : 'Benedict'
Services : Letting( As a Tenant )
Rent PCM : £303
Would you recommend ? : Yes
Postcode : LS4
I have had a few bad experiences with letting agents in the past so it is refreshing to find one that is so committed to providing an excellent service to their tenants. Louise and Greg have been incredibly helpful and any problems or queries that I have had have been dealt with immediately. I... Read Full Review
louise
Simon
By : 'HappyStudent'
Services : Letting( As a Tenant )
Rent PCM : £1
Would you recommend ? : Yes
Postcode : LS6
As a house, we are extremely happy with the service we have received at Castlehill. Despite being Students, we are not treated with any less care and any issues we have had have been dealt with very promptly. Furthermore, Castlehill have actually gone out of their way to try to help us, for example ... Read Full Review
Paul
By : 'Happy'
Services : Sales( As a Vendor )
Sold price : £235000
Would you recommend ? : Yes
Postcode : LS6
They provide an online system that I could log on to and see everything that was going on keeping me up to date on viewings, comments and offers. It is good to be able to see these without calling in. They were completely professional at all times especially when there was more than 1 party... Read Full Review
Paul
By : 'AJMB'
Services : Sales( As a Vendor )
Sold price : £440000
Would you recommend ? : Yes
Postcode : LS6
The agent sold three properties on our behalf and acted in a professional and courteous manner throughout the process; they provided regular feedback and were also open and frank with their advice and recommendation presented in simple, clear and logical... Read Full Review
Simon
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : LS6
Simon and the team at Castle Hill provided an excellent service from start to finish. I would not hesitate to recommend... Read Full Review
Matt
Paul
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £109
Would you recommend ? : Yes
Postcode : LS5
We have used Castlehill Estate Agents for over 20 years and have had absolutely no complaints whatsoever. The company is a family run business and always puts the customer first. I would not hesitate to recommend them - and indeed I have , on several occasions. We used them because they were... Read Full Review
All fees were explained and discussed - very fair!