100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction
Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements.
show more
Established in 1855 with 38 offices across the country including 13 in central London, our expert sales, lettings and new homes teams are best placed to advise sellers, buyers, landlords, tenants and developers on all their property requirements.
Latest Reviews
7th Mar 2023
reviewed by 'Bob'
6th Oct 2022
reviewed by 'Michael'
5th May 2021
reviewed by 'Enyonam'
16th Apr 2021
reviewed by 'julespet'
17th Mar 2021
reviewed by 'Michael'
12th Mar 2021
reviewed by 'Molly'
Opening Hours
Address
Carter Jonas
51 Northbrook Street
Newbury
Berkshire
RG14 1DT
01635 263010
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £575,000 | £853,000 |
| Lettings | 100% | 97% | £850 | £3,650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 0 | 45 | 1 | 4 | 0 | 0 | 0 | 5 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Oct 24,2019
Oct 24,2019
0
people found
this helpful
this helpful
Great service. Very happy with Carter Jonas Newbury office as managing agents for my rental properties at Newbury racecourse. Jessica is always very professional, efficient and courteous. I have been very impressed with all aspects of their services....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2019
Oct 24,2019
0
people found
this helpful
this helpful
We have rented a property in Theale through Carter Jonas for the last three years. The service has been great. We have dealt with Jessica Chalmers who is always very friendly and efficient. Any issues that we've had have been sorted out very quickly. We ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2019
Oct 24,2019
0
people found
this helpful
this helpful
Carter Jonas act as agents for my house rental. Excellent service from Fiona Minx and Jessica Chalmers. They are prompt in their actions, give good advice and are always supportive and helpful. Strongly recommended to anyone renting in the area....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2019
Aug 22,2019
0
people found
this helpful
this helpful
Dealt with Monika through lettings with Carter Jonas Newbury. It had been a while since my wife and I had rented. Monika made it a breeze, showed us the perfect home. Monika was responsive, professional and managed the successful letting perfectly. Ive dealt with many ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2019
Aug 12,2019
0
people found
this helpful
this helpful
I am so glad I chose this agent. It has been a long process and I needed an agent with a calm but determined and practical approach and Rupert Reeves was brilliant.
From the very beginning I felt they understood my situation and were tolerant ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 02,2019
Aug 02,2019
0
people found
this helpful
this helpful
I rented an apartment in Newbury Racecourse through Carter Jonas. I am extremely happy with their service. Customer service is excellent with Carter Jonas. I never had a problem with them. The people in Carter Jonas are very friendly like Fiona Minx and Jessica Chalmers....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
We have had the pleasure to work with Catherine on two occasions. She is an absolute pleasure to work with. Catherine is prompt, professional and very well organised. We particularly appreciate the manner in which she organis©s viewings and the communication with the landlords ...
read full review
read full review
Comment on agent fees
Competitive and true value.
Was this helpful?
Yes
Yes
May 01,2019
May 01,2019
0
people found
this helpful
this helpful
Throughout my 4 years tenancy where Carter Jonas have been managing the property, I have received an excellent customer experience. They are professional and efficient. Fiona is " real " and gives a balanced view and as a worrier, she puts my mind at ease. Jess has been ...
read full review
read full review
Comment on agent fees
reasonable - market price
Was this helpful?
Yes
Yes
Jan 09,2019
Jan 09,2019
0
people found
this helpful
this helpful
The whole experience in finding a property to rent in Newbury was made very easy with the help and excellent service afforded by Monica Vickers of Carter Jonas in Newbury. From the first viewing, the professional manner in which information was provided and the way ...
read full review
read full review
Comment on agent fees
Fees were as expected and reasonable
Was this helpful?
Yes
Yes
Dec 22,2018
Dec 22,2018
0
people found
this helpful
this helpful
We can certainly recommend. This was a new experience for us and they were there each step of the way to guide us. Very approachable, friendly and welcoming. Also very reliable and organised when it came to offering solutions and organising work to be carried ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2018
Nov 21,2018
0
people found
this helpful
this helpful
Always professional and ready to assist with a smile. Attention to detail and prompt response to requests. Exceptional service! Fiona Minx has a great team - well done.
Thank you to super-stars Monika and Sarah!...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Oct 29,2018
Oct 29,2018
0
people found
this helpful
this helpful
We have recently used Carter Jonas's Newbury office to sell our house and have been delighted with their service.
We've been kept fully informed throughout. Once a buyer was found Ed was excellent about chasing the various parties in the chain, finding out what the ...
read full review
read full review
Comment on agent fees
as we'd expected
Was this helpful?
Yes
Yes
Oct 26,2018
Oct 26,2018
0
people found
this helpful
this helpful
Many thanks to Monika and all Carter Jonas team! Monika really helped us to find the right place for me and my family, answered all our questions and the place turned out to be exactly how she described it....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 25,2018
Oct 25,2018
0
people found
this helpful
this helpful
Catherine found the perfect property for me and my two children and Sarah made sure everything was completed smoothly. Would highly recommend Carter Jonas....
read full review
read full review
Comment on agent fees
Fees were fair.
Was this helpful?
Yes
Yes
Oct 22,2018
Oct 22,2018
0
people found
this helpful
this helpful
Monika is brilliant she helped me finding a great place to live and made sure I was happy. Wouldnt use any one else now, first few nights in the new flat have been very peaceful....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 23,2018
Aug 23,2018
0
people found
this helpful
this helpful
I found Carter Jonas staff to be friendly, helpful and informative and efficient. The process of renting a new home went as smoothly as I could have hoped....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26,2018
Jul 26,2018
0
people found
this helpful
this helpful
Excellent service, quick and efficient staff. Staff could not have been more helpful. Would recommend this company to anyone buying or renting to give them a call....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 12,2018
Jul 12,2018
0
people found
this helpful
this helpful
Catherine was fantastic and provided us with a very professional service throughout. We were very concerned about moving into a rural house, having largely been urban tenants and Catherine reassured us at every stage. Most importantly she gave us a very frank and honest view ...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
May 31,2018
May 31,2018
0
people found
this helpful
this helpful
This is the second time in succession I have used Carter Jonas - different branches on the differing occasions and I have found the service to be both professional and courteous with the added benefit that they have managed to secure me both times high ...
read full review
read full review
Comment on agent fees
Comparative to the market
Was this helpful?
Yes
Yes
May 10,2018
May 10,2018
0
people found
this helpful
this helpful
Great service and made moving house a whole lot simpler. Catherine & Monika made the whole moving process very easy and both made sure things ran smoothly....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 10,2018
Apr 10,2018
0
people found
this helpful
this helpful
This was a very professional service from Carter Jonas and in particular Monika introducing me as a tenant to the landlords. Everything was done promptly, efficiently and politely and all information requested was provided....
read full review
read full review
Comment on agent fees
The fees were reasonable.
Was this helpful?
Yes
Yes
Apr 06,2018
Apr 06,2018
0
people found
this helpful
this helpful
My boyfriend and I have just rented our first flat together through Carter Jonas. They are one of the best estate agents I have ever come across. They are friendly and helpful, they always respond quickly and the whole process of renting (references, contracts etc) ...
read full review
read full review
Comment on agent fees
We were fine with the agent fees. Although they are expensive, the agents were upfront about the costs from our first viewing. There were no surprise hidden costs along the way which we were grateful for.
Was this helpful?
Yes
Yes
Mar 26,2018
Mar 26,2018
0
people found
this helpful
this helpful
5 starts service from Carter Jonas. Everything was handled smoothly and perfectly. Also, everyone is super pleasant to deal with, which is a big plus!...
read full review
read full review
Comment on agent fees
I believe it is the normal fees, but don't really have a reference point, as it was 1st time we rented house through Agency, but seemed quite fair
Was this helpful?
Yes
Yes
Feb 06,2018
Feb 06,2018
0
people found
this helpful
this helpful
Through from meeting Fiona over a year ago when we first thought of letting our house to recently meeting and corresponding with Monika, Catherine and Sarah we have had nothing but straight forward guidance and assistance. A super team for which we have been very ...
read full review
read full review
Comment on agent fees
Fair.
Was this helpful?
Yes
Yes
Aug 24,2017
Aug 24,2017
0
people found
this helpful
this helpful
Very satisfied with the professional service offered by Carter Jonas in Newbury which resulted in all parties being happy with the deal.
Many thanks....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 22,2017
Aug 22,2017
0
people found
this helpful
this helpful
Very professional and helpful would use carter jonas again Catherine and Sarah were very helpful from start to finish thank you...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 10,2017
May 10,2017
0
people found
this helpful
this helpful
I would like to say a HUGE THANK YOU to this FANTASTIC Agency especially Catherine Pallett Property Manager. She was absolutely brilliant from start to finish. She even measured the sizes of our rooms with her awesome sheep tape measure, i have never laughed as ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 22,2017
Feb 22,2017
0
people found
this helpful
this helpful
We found Carter Jonas to be the perfect choice for the sale of our property and Rupert Reeves proved to be the perfect Estate Agent.
Professional. efficient, friendly, proactive and excellent communication between lawyers , buyers and ourselves. Absolute 10/10!...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Dec 14,2016
Dec 14,2016
0
people found
this helpful
this helpful
Having dealt with this company now for about a year I always find the service to be very helpful and friendly and very accurate and would highly recommend using Carter Jonas...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 07,2016
Dec 07,2016
0
people found
this helpful
this helpful
I received professional advice, regular updates on the progress of my flat tental and good responsiveness to my various questions....
read full review
read full review
Was this helpful?
Yes
Yes
Monika
(21)
Jessica
Fiona
(15)
Sarah
(12)
Catherine
(8)
Rupert
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://twitter.com/CJ_Mayfair
Last updated at 9:45 AM 16/12/2019 by Fiona Minx
Best Letting Agent in Newbury 
