Uxbridge, UB8
4.9/5, 638 reviews
97% recommended
88% sales valuation accuracy
99% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
Established in 1994, Cameron is an multi award winning privately owned and run independent lettings property and sales agency with branches in West Drayton and Uxbridge Middlesex. We have a dedicated in house property management team, and are the most active agent in the local area letting and selling at the ... show more Established in 1994, Cameron is an multi award winning privately owned and run independent lettings property and sales agency with branches in West Drayton and Uxbridge Middlesex.

We have a dedicated in house property management team, and are the most active agent in the local area letting and selling at the Parkwest and Drayton Garden Village New Homes Developments

The Cameron Group offer advice on buying, selling, letting and renting property as well as land and new homes consultation.

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Estate Agents London | Cameron Group

Opening Hours
Address

Cameron Estate Agents
195 High Street
Uxbridge
Middlesex
UB8 1LB
01895 252000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 99% £195,000 £2,920,000
Lettings 94% 96% £450 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
219 4 287 8 32 1 54 3 27 3
Areas covered
  • UB8
  • UB10
  • UB7
  • UB5
  • WD3
  • HP10
  • UB3
  • HP11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA NALS DPS TDS SAGEagent
Latest Properties
Images & Videos

“Overall Service was very good. Scott was very precise in ......”

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Feb 19,2016
Minithumbup
Scott Sharples
By: 'Shivakumar'
Feb 19,2016
1 people found
this helpful
Overall Service was very good. Scott was very precise in providing the details and arranging the property viewing. I assume I got a good deal....
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Comment on agent fees
180‚£ for referencing looks bit expensive for me.
Was this helpful? Yes

“Excellent customer service from start to finish, replies were always ......”

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Feb 19,2016
Minithumbup
Ketan Tailor MARLA
By: 'Lawrence'
Feb 19,2016
0 people found
this helpful
Excellent customer service from start to finish, replies were always in a timely manner, all questions answered in a jargon free way. Would highly recommend using Camerons and would definitely either rent or buy through Camerons....
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Comment on agent fees
Agents fees were very reasonable against other agents in the local area.
Was this helpful? Yes

“Very good professional service for buying and letting. I would ......”

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Feb 19,2016
Minithumbup
Ketan Tailor MARLA
By: 'David'
Feb 19,2016
0 people found
this helpful
Very good professional service for buying and letting. I would recommend Camerons if you are considering buying or letting a property....
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Comment on agent fees
Competitive fees.
Was this helpful? Yes

“My second year with Cameron's and that have been highly ......”

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Feb 18,2016
Minithumbup
Ketan Tailor MARLA
By: 'Ash'
Feb 18,2016
0 people found
this helpful
My second year with Cameron's and that have been highly professional and Ketan has gone out his way to help us with letting our property....
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Comment on agent fees
Reasonable fees in this market
Was this helpful? Yes

“All the questions myself and my partner had were answered ......”

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Feb 16,2016
Minithumbup
Scott Sharples
By: 'Amy'
Feb 16,2016
1 people found
this helpful
All the questions myself and my partner had were answered in good time and of a good quality from Scott. He was a great help and always of assistance....
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Comment on agent fees
Good
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“The team of sales dep. is qualified,intellgent, hard working,......”

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Feb 12,2016
Minithumbup
Ketan Tailor MARLA
Scott Sharples
By: 'FanYang'
Feb 12,2016
1 people found
this helpful
The team of sales dep. is qualified,intellgent, hard working,polite and good to contact with. I shall keep on good copetation with them in the coming years and also hope for better service....
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Comment on agent fees
good
Was this helpful? Yes

“I had 2 of my staff members that came from Italy ......”

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Feb 12,2016
Minithumbup
Ketan Tailor MARLA
By: 'Tony'
Feb 12,2016
0 people found
this helpful
I had 2 of my staff members that came from Italy as soon we went in we had Great service, and found the apartment. Well mannered agent. Great service, quick and efficient, couldn't ask for more. Highly recommend....
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Comment on agent fees
Normal
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“well, the property agent is professional, enthusiastic, friendly and positive. ......”

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Feb 10,2016
Minithumbup
Scott Sharples
By: 'hanshen'
Feb 10,2016
0 people found
this helpful
well, the property agent is professional, enthusiastic, friendly and positive. even I had some restricted conditions while I was seeking appropriate flat, I know it was quite hardly, he was kindly and patiently to help us and found the right property eventually. anyway, many thanks ...
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Comment on agent fees
there have one extra fees about 300 pound apply for the international student form, which I was not required by previous property agent. however, everything is fair enough.
Was this helpful? Yes

“Ketan has been exemplary at every stage of the process, ......”

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Feb 05,2016
Minithumbup
Ketan Tailor MARLA
By: 'D'
Feb 05,2016
0 people found
this helpful
Ketan has been exemplary at every stage of the process, spanning some 3 months from our early investigations through to successful contract completion. His professional knowledge, diligence and accuracy at all points along the line have been unequivocally of the highest possible order. Reliable and proactive, ...
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Comment on agent fees
Appropriate and reasonable.
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“Excellent Service. Seamless and effortless. Great ambassador for the Company.......”

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Jan 30,2016
Minithumbup
Scott Sharples
By: 'Sancha'
Jan 30,2016
1 people found
this helpful
Excellent Service. Seamless and effortless. Great ambassador for the Company. Scott proves to be an extremely professional individual with a caring nature. He was extremely thorough and presented all information concisely and accurately....
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Comment on agent fees
Can't fault them. Reasonable
Was this helpful? Yes

“The staff is very kind, and gives us useful information ......”

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Jan 28,2016
Minithumbup
Scott Sharples
By: 'MS'
Jan 28,2016
1 people found
this helpful
The staff is very kind, and gives us useful information and suggestion to us. It is very effective and helpful. Both of me and my friend is satisfied with the property we find....
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“its grit agent very speed process then rely good servicesits ......”

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Jan 28,2016
Minithumbup
Ketan Tailor MARLA
By: 'abdellah'
Jan 28,2016
0 people found
this helpful
its grit agent very speed process then rely good services its grit job i think its the best services in the uk...
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Comment on agent fees
normal
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“Polite, on the ball and always delivers. I feel as ......”

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Jan 27,2016
Minithumbup
Ketan Tailor MARLA
By: 'Satisfied'
Jan 27,2016
0 people found
this helpful
Polite, on the ball and always delivers. I feel as a local agent they are aware of market conditions and knowledge...
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Comment on agent fees
Very fair and competitive
Was this helpful? Yes

“Thanks for Ketan & Lewis sorting out my rent for this ......”

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Jan 27,2016
Minithumbup
Ketan Tailor MARLA
By: 'Guner'
Jan 27,2016
0 people found
this helpful
Thanks for Ketan & Lewis sorting out my rent for this property swiftly.It has been great service. I would recommend to everyone....
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Comment on agent fees
Good
Was this helpful? Yes

“I have deal with this agent over 2 years. Particularly Mr ......”

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Jan 20,2016
Minithumbup
Ketan Tailor MARLA
By: 'hani'
Jan 20,2016
0 people found
this helpful
I have deal with this agent over 2 years. Particularly Mr Ketan. Indeed, very helpful person, looking after my matter, provide to me good property and try make negation with the landlord make me happy. Also, he is a good when to talk me and always ...
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Comment on agent fees
Comparing with other is bit higher .
Was this helpful? Yes

“The whole procedure was very well organized and smooth. Ketan ......”

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Jan 18,2016
Minithumbup
Ketan Tailor MARLA
By: 'Ketan'
Jan 18,2016
0 people found
this helpful
The whole procedure was very well organized and smooth. Ketan did a fantastic job, and responded very effectively to my queries / changes. For example, I asked for a clause on the leaving notice period and this was promptly dealt with. I surely would recommend Ketan ...
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Comment on agent fees
It was fine.
Was this helpful? Yes

“Cameron Group has been helping us rent our flat. We ......”

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Jan 18,2016
Minithumbup
By: 'OverseasLandlord'
Jan 18,2016
0 people found
this helpful
Cameron Group has been helping us rent our flat. We live overseas. We have found them to be responsive. It took them about a month to find a tenant for our flat. We are still waiting for the tenant to move in, so at this ...
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Comment on agent fees
The fees seem fair.
Was this helpful? Yes

“We have been using Cameron EA for the last 6 years ......”

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Jan 08,2016
Minithumbup
Ketan Tailor MARLA
Ketan Tailor MARLA
By: 'AM'
Jan 08,2016
0 people found
this helpful
We have been using Cameron EA for the last 6 years and they always exceed our expectations. They find us new tenants within 1-3 days of listing the property on their website. A Big Thank You to the Team...
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Comment on agent fees
We are happy with their fees
Was this helpful? Yes

“Fantastic service . Scott has been very good in assisting us ......”

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Dec 21,2015
Minithumbup
Scott Sharples
By: 'Harish'
Dec 21,2015
2 people found
this helpful
Fantastic service . Scott has been very good in assisting us through out our search in finding our new home very professional and customer focused . Thanks a lot Scott...
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“I would like to thank all of the staff at ......”

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Dec 21,2015
Minithumbup
Ketan Tailor MARLA
By: 'Joe'
Dec 21,2015
0 people found
this helpful
I would like to thank all of the staff at Cameron-Group for their professional and efficient approach, Ketan is an exemplary member of staff, he found a suitable flat immediately and made the entire letting process stress free and enjoyable. I would recommend using Cameron ...
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Was this helpful? Yes

“I am a landlord that have opted for a fully ......”

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Dec 18,2015
Minithumbup
Ketan Tailor MARLA
Scott Sharples
By: 'Melissa'
Dec 18,2015
1 people found
this helpful
I am a landlord that have opted for a fully managed lettings service. The staff have been professional, good communicators, efficient and personable. They were able to arrange and recommend tradesman, which made furnishing my flat a simple process and even picked up a delivery ...
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Was this helpful? Yes

“Excellent and precise instructions and information from Scott.made me ......”

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Dec 04,2015
Minithumbup
Scott Sharples
By: 'Dr'
Dec 04,2015
1 people found
this helpful
Excellent and precise instructions and information from Scott.made me feel at ease.would eecommend him anytime.Thanks Scott for your help...
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Was this helpful? Yes

“Was new to the country..Ketan helped all through out ......”

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Nov 30,2015
Minithumbup
Ketan Tailor MARLA
By: 'Azlam'
Nov 30,2015
0 people found
this helpful
Was new to the country..Ketan helped all through out the process with confidence and ensuring we move into the apartment at the right time...
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Was this helpful? Yes

“I have come across many estate agents from all the ......”

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Nov 20,2015
Minithumbup
Ketan Tailor MARLA
By: 'ABMOS'
Nov 20,2015
0 people found
this helpful
I have come across many estate agents from all the properties I rent and most of them are unrelaible or dishonest, Ketan Tailor is an Estate agent that examplifies the best of agent. Not only has Ketan worked around my needs and expectations, but he ...
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Was this helpful? Yes

“I am very pleased that cameron helped me out on ......”

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Nov 19,2015
Minithumbup
Ketan Tailor MARLA
By: 'Hamza'
Nov 19,2015
0 people found
this helpful
I am very pleased that cameron helped me out on a such short notice of time and plus they find me the best apartment and met my all requirements and then helped me with the paper work and answered all my questions. At all i ...
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Comment on agent fees
The Price was not bad according to what my friends bought it is cheap and I am happy what i got.
Was this helpful? Yes

“I was happy to meet Mr Ketan , He was very ......”

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Nov 13,2015
Minithumbup
Ketan Tailor MARLA
By: 'Ali'
Nov 13,2015
0 people found
this helpful
I was happy to meet Mr Ketan , He was very cooperative,gentle and helpful , whenever i call the office he was ready to answer . I recommend all my friends to contact Mr Ketan to find good properties as he is professional ....
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Was this helpful? Yes

“Scott was extremely helpful with the payment and the viewing ......”

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Nov 13,2015
Minithumbup
Scott Sharples
By: 'Gee'
Nov 13,2015
3 people found
this helpful
Scott was extremely helpful with the payment and the viewing and everything! He reallu did show us around and he was very helpful with the payment...
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Was this helpful? Yes

“I came to know Cameron estate agent when I came ......”

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Nov 13,2015
Minithumbup
Ketan Tailor MARLA
By: 'Prabhakar'
Nov 13,2015
0 people found
this helpful
I came to know Cameron estate agent when I came to view a property to buy in Uxbridge through them. First time impression was great they were very professional and approachable. Then I bought a property and I decided to let my property through them ...
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Was this helpful? Yes

“Very responsive and great care taken when addressing questions and ......”

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Nov 10,2015
Minithumbup
Scott Sharples
By: 'L'
Nov 10,2015
3 people found
this helpful
Very responsive and great care taken when addressing questions and concerns, especially a for a first time landlord. Knowledgeable about the rental market. Would highly recommend....
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“I've been looking for renting property for a month, and ......”

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Nov 09,2015
Minithumbup
Scott Sharples
Ketan Tailor MARLA
By: 'Kelly'
Nov 09,2015
3 people found
this helpful
I've been looking for renting property for a month, and also went to more than 5 agencies, Cameron is definitely the best one in my own experiences. I really appreciate Scott, he is very kind to me and indeed help me a lot. Highly recommend Cameron!...
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Staff picture Scott Sharples
(252)
Staff picture Michelle Mellars MARLA
(28)
Staff picture Clive Edwards MNAEA
(13)
Staff picture Charlotte Hood
(1)
Staff picture Muhammed
Staff picture Lily Meredith
(0)
Staff picture Louie

Tenant Fees

Overall Fees
£50 (inc. VAT), On Completion

LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment of Rent which remains outstanding for fourteen days or more. Interest will be payable after fourteen days until the date on which the Rent is actually paid.

VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending terms, re-protecting the security deposit (Subject to agreement)

EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or reasonable costs incurred by the letting agent due to an early termination (surrender) of the tenant agreement at the tenant’s request (Subject to agreement)

COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.

Payments in respect of utilities, communication services, TV licence and council tax.

Last updated on 31/05/2019, 4:43 PM by Scott Sharples - Assistant Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

The Cameron Group is a member of The Property Ombudsman Service (TPOS) and as such we are committed to providing the highest levels of customer service to all our clients.

If you feel that we have not lived up to your expectations in any way, we would like to hear from you in order to investigate the matter.

Please direct all communication to [email protected] with reference to the appropriate person(s) you wish to raise your complaint with or via post to the “Complaints Department” at address referenced in stage three.

To ensure that your interests are safeguarded, our complaints procedure has been structured in which any raised complaints are handled; this allows us to manage any issues or concerns effectively and ensures that they are dealt with as quickly as possible.
You may find below our process for submitting complaints in relation to:

• Estate Agency
• Residential Lettings & Property Management
Residential Estate Agency - Making a Complaint

Stage One - Sales Manager
We ask that all complaints are first raised and directed to the Sales Manager of the department that you have been dealing with. The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage Two – Sales Director
If you remain dissatisfied, you may then further your complaint in writing to the Sale Director responsible for Estate Agency operations; the Branch Manager can supply you with the details of the appropriate person. You must write to them within one month of receiving the response from the Branch Manager.
The escalation will be acknowledged within five working days of receipt and the Sales Director will work with you to try and resolve any issues raised as promptly as possible. A written response to summarise any investigations and steps taken will be sent within fifteen working days.

Stage Three – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter/email will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MARLA MNAEA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage Four - The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service (TPOS) will not consider your complaint until our internal complaints procedure has been exhausted.

You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events.

The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.

Residential Lettings & Property Management - Making a Complaint

Stage 1 – Senior Lettings Manager
We ask that all complaints are first raised and directed to the Senior Lettings Manager.

The Manager will strive to resolve your complaint as soon as possible, acknowledging within five working days of receipt and ensuring an investigation will be undertaken. A Formal response will then be issued within fifteen working days

Stage 2 – Head of Property Management
Should your complaint remain unresolved, you may refer it to the Head of Property Management. We request that you send a written summary of your complaint to the Head of Property Management, within one month of receiving the Senior Lettings Manager response.

They will acknowledge your complaint within five working days of receipt and provide you with a written response within fifteen working days.

Stage 3- Company Final View Point – Managing Director
If you remain dissatisfied and wish to further escalate your complaint, you may write to the Managing Director within one month of a response from the Sales Director.

Your letter will be acknowledged within five working days of receipt and a full review of your complaint will be undertaken, including how it has been handled to date, which may include further investigations into the background of your concerns. Following the Managing Directors investigation a formal written outcome and statement will be sent to you within fifteen working days and contain the final view of the company. This will include any offer made.in a written response to you, to confirm our ‘final viewpoint’ on the matter.

Nicholas Jordan MNAEA MARLA
Managing Director
Cameron House
21-23 High Street
Yiewsley
West Drayton
Middlesex
UB7 7QG

Stage 4 – The Property Ombudsman
After you receive a response form the Managing Director, you may approach the Ombudsman (TPOS) if you are not satisfied with the response given. You will be directed to the TPOS in our final viewpoint, in which you can contact them via their website at http://www.tpos.co.uk.

Please note that if you do wish to contact The Property Ombudsman Service (TPOS), it is important you do so within twelve months of the date of the final viewpoint letter. It is also important to note that The Property Ombudsman Service

(TPOS) will not consider your complaint until our internal complaints procedure has been exhausted. You will receive written confirmation from the Property Ombudsman that your complaint form has been received. They will write to the branch, enclosing a copy of your complaints form, and request their file and a statement describing their version of events. The matter will be referred to a case officer who will review the complaint together with the response from the branch and make a recommendation to the Ombudsman who will make a final decision which is binding upon the branch in question.
Last updated at 12:46 PM 20/07/2017 by Ketan Tailor

Awards won by Cameron Estate Agents, Uxbridge UB8 1LB



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Cameron Estate Agents

Branch - Uxbridge, UB8