Broads
4.5/5, 26 reviews
88% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Broads Property Services is an Independent estate agency founded by Bernadette Murphy & Caroline Powell. Offering a comprehensive service for residential sales, lettings, management and mortgages. The partners live locally and are able to offer you 35 years combined extensive knowledge of the local area and property market along with a professional ... show more Broads Property Services is an Independent estate agency founded by Bernadette Murphy & Caroline Powell. Offering a comprehensive service for residential sales, lettings, management and mortgages. The partners live locally and are able to offer you 35 years combined extensive knowledge of the local area and property market along with a professional and personal approach tailored to each client’s individual needs.

Our aim is to provide everyone with the open, honest and intelligent advise that you require when moving home whilst offering a friendly, high quality service, you will be dealing with a team of talented and knowledgeable staff committed to making your move happen as smoothly as possible and we would welcome your enquiry.

Our area of expertise covers the entire Hayes Hillingdon and Yeading Locations. We guarantee that no one else will try harder to achieve the best possible results for you.

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Latest Reviews

 View all Reviews 26
19th Apr 2020
reviewed by 'Maria'
“Avoid avoid avoid. If you don’t want to be bullied and need a contractive advice you won’t get ......”
28th Oct 2019
reviewed by 'Linda'
“Every single person working at Broads was so helpful and friendly, nothing was to much any questions or worries I ......”
28th Sep 2019
reviewed by 'Amrit'
“I have been truly impressed by the fantastic service Broads offer. I have used them for both the purchase and ......”
31st Aug 2019
reviewed by 'Gillian'
“All viewings accompanied by an estate agent. All queries answered fully. All issues dealt with professionally. All problems solved as ......”
4th Feb 2019
reviewed by 'Steve'
“A very positive and pleasant experience with this agent.The agent found a replacement buyer in three days after we ......”
21st Dec 2018
reviewed by 'First'
“A big thank you to all the staff at Broads, Uxbridge Rd., Hayes, who dealt with the sale of my ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £199,950 £2,566,677
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 12 1 10 0 0 2
Areas covered
  • UB4
  • UB5
  • UB3
  • UB2
  • UB8
  • UB10
  • UB7
  • UB1
Address

1274 Uxbridge Rd
Mablethorpe,Hayes
Middlesex
UB4 8JF
020 8561 9838

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Avoid avoid avoid. If you don’t want to be bu......”

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Apr 19,2020
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By: 'Maria'
Apr 19,2020
1 people found
this helpful
Avoid avoid avoid. If you don’t want to be bullied and need a contractive advice you won’t get it. The sales directors are a joke both of them. We wasted 6 months with them and lots of money. Avoid...
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“Every single person working at Broads was so ......”

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Oct 28,2019
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Nick
By: 'Linda'
Oct 28,2019
0 people found
this helpful
Every single person working at Broads was so helpful and friendly, nothing was to much any questions or worries I had were answered. Would recommend Broads to anyone who needs an Estate Agent. Would like to thank the whole team for there support during a ...
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“Professional, personal service...”

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Sep 28,2019
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Bernadette
By: 'Amrit'
Sep 28,2019
0 people found
this helpful
I have been truly impressed by the fantastic service Broads offer. I have used them for both the purchase and sale of property and have experienced a professional, personal service each time. The staff help make what can sometimes be a stressful process easier by ...
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“All viewings accompanied by an estate agent. ......”

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Aug 31,2019
Minithumbup
By: 'Gillian'
Aug 31,2019
0 people found
this helpful
All viewings accompanied by an estate agent. All queries answered fully. All issues dealt with professionally. All problems solved as quickly as possible. Very competent and friendly staff....
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“5 stars...”

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Feb 04,2019
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caroline
By: 'Steve'
Feb 04,2019
0 people found
this helpful
A very positive and pleasant experience with this agent. The agent found a replacement buyer in three days after we were badly let down at the last minute by another agents buyer.All of the staff were very professional and went beyond what I would ...
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Comment on agent fees
Agent fees were very competitive .
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“Excellent service from Broads in Hayes...”

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Dec 21,2018
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Bernadette
By: 'First'
Dec 21,2018
3 people found
this helpful
A big thank you to all the staff at Broads, Uxbridge Rd., Hayes, who dealt with the sale of my flat so efficiently. We encountered a few problems along the way but they were all sorted with the minimum of fuss. I have no reservations ...
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“Superb!!...”

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Nov 27,2018
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Bernadette
By: 'Marcus'
Nov 27,2018
0 people found
this helpful
A very difficult transaction got over the line by the dedication and experience of the staff at Broads, they found a buyer in a difficult market when other agents could not they then kept the sale going through some extremely tricky times always a voice ...
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Comment on agent fees
Fees are fair and in this case well earned!
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“Superb Service...”

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Nov 23,2018
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Bernadette
By: 'MR&MRS'
Nov 23,2018
0 people found
this helpful
Very professional and knowledgable agents, they have delivered a1st class service and were instrumental in assisting us selling our property and achieveing our goal. Very friendly and helpful with lots of sound advise throughout the process.Many thanks to all at Broads Property Services ...
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Comment on agent fees
reasonable fees
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“TOP AGENT / PROFFESTIONALS!...”

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Sep 12,2018
Minithumbup
By: 'Mr'
Sep 12,2018
0 people found
this helpful
we brought a 3 bed semi detached house through Broads Estate Agent. I must say a Individual by the name Samual Wilkes was very helpful throughout our journey looking for a property. We eventually found one, Sam and another member Eve from Broads Agent, made the ...
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“Great service...”

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Mar 22,2018
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Bernadette
By: 'JSS'
Mar 22,2018
0 people found
this helpful
Great service. They are honest, reliable and respond to queries fast. Sam was really helpful when it came to dealing with my queries and setting up house viewings....
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n/a
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“Broads are very professional agent and easy to work with. ......”

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Jul 17,2017
Minithumbup
By: 'Jaz'
Jul 17,2017
0 people found
this helpful
Broads are very professional agent and easy to work with. All the staff are knowledgeable in what they do and I would certainly recommend using them if looking for property in the Hillingdon Borough....
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“The whole process of selling a property can be very ......”

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Apr 22,2017
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caroline
By: 'Sarah'
Apr 22,2017
0 people found
this helpful
The whole process of selling a property can be very stressful. On recommendation from a friend we went to visit Broads and I have to say Caroline and her team went above and beyond all expections. I would like to thank all the staff for ...
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“Caroline and her staff are fantastic! They are so helpful ......”

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Apr 13,2017
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caroline
By: 'Lynne'
Apr 13,2017
0 people found
this helpful
Caroline and her staff are fantastic! They are so helpful and nothing is too much for them to make a stressful time as easy as possible. Well done Broads!!...
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Comment on agent fees
All good!
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“Use this lovely, courteous and professional company with confidence.From ......”

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Apr 04,2017
Minithumbup
By: 'P'
Apr 04,2017
0 people found
this helpful
Use this lovely, courteous and professional company with confidence. From valuation to sale the standard of service was exceptional Paula and Jim...
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Comment on agent fees
fair
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“I used Broads to purchase a property and having read ......”

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Mar 14,2017
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caroline
By: 'Parv'
Mar 14,2017
0 people found
this helpful
I used Broads to purchase a property and having read some of the below negative comments, I cannot say that I agree with these. My experience was very positive! Broads were very pro-active throughout and even chased me up when things were outstanding from my ...
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Comment on agent fees
As mentioned above, very smooth process especially as a first time buyer. The whole team were very knowledgeable and did all they could to get the sale over the line.
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“Caroline was very patient and understandingBonus for me was that ......”

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Mar 14,2017
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caroline
By: 'Narinder'
Mar 14,2017
0 people found
this helpful
Caroline was very patient and understanding Bonus for me was that Caroline and Bernadette trusted their gut instinct to help secure the sale...
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“Really fantastic experience with broad, excellent service, kind, pleasure to ......”

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Jan 13,2017
Minithumbup
By: 'Mrs'
Jan 13,2017
0 people found
this helpful
Really fantastic experience with broad, excellent service, kind, pleasure to answer about your any questions, very quick and speedy service ,,,, it's totally a wonderful service. I will highly recommend any of my friends and families because broad is the best estate agency....
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“Excellent service from start to the end . This is my 2......”

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Aug 18,2016
Minithumbup
By: 'Vik'
Aug 18,2016
0 people found
this helpful
Excellent service from start to the end . This is my 2nd experience with them . Many thanks to all of you !...
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“I would like to take this opportunity to thank Broads ......”

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Jun 29,2016
Minithumbup
By: 'Zack'
Jun 29,2016
0 people found
this helpful
I would like to take this opportunity to thank Broads Property Services for their unconditional support with the purchase of my property. Right from the moment that I was given an exclusive viewing until after the sale of the property went through the Management at ...
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“Th Hayes branch of Broads have been amazing. Bernadette at ......”

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Apr 29,2016
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Bernadette
By: 'Amber'
Apr 29,2016
0 people found
this helpful
Th Hayes branch of Broads have been amazing. Bernadette at broads has provided an excellent customer service. Our experience with broads has been an excellent. We are absolutely delighted. We recommend Broads as they are highly professional from start to finish. Keep it up!!!!...
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“Thank you to all the staff especially Bernadette and Carolinewho ......”

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Apr 18,2016
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Bernadette
By: 'Mr'
Apr 18,2016
0 people found
this helpful
Thank you to all the staff especially Bernadette and Carolinewho were brillant when we had few issues related to our sale. They helped us throughtout the process keeping us regularly informed....
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Comment on agent fees
fees were good
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“Broads have provided excellent customer service and really made the ......”

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Mar 19,2016
Minithumbup
By: 'Mr'
Mar 19,2016
0 people found
this helpful
Broads have provided excellent customer service and really made the process of buying first time easy ! Will definitely be recommending them...
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Comment on agent fees
Broads were very accommodating with their fees and matched a package best suited to me
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“I wish to express my appreciation to the Directors and ......”

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Feb 19,2016
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Bernadette
By: 'AMAZIN''
Feb 19,2016
0 people found
this helpful
I wish to express my appreciation to the Directors and the team at Broads Property Services for the courtesy, support and advice they provided in selling my property and during the prolonged months of legal hassle With their expertise and knowledge of the property market ...
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Comment on agent fees
GOOD
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“Our experience with Broads was excellent. They are very efficient ......”

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Feb 18,2016
Minithumbup
By: 'Rakesh'
Feb 18,2016
0 people found
this helpful
Our experience with Broads was excellent. They are very efficient in handling the whole process of buying a property. Our process was slightly delayed due to delays from the seller's solicitor, which was very worrying, but it was Broads who made sure that they followed ...
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“AVOID THEM!!! They come in and do the whole we ......”

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Oct 21,2015
Minithumbdown
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Bernadette
By: 'KSMITH'
Oct 21,2015
1 people found
this helpful
AVOID THEM!!! They come in and do the whole we want to look after you and help you get the best price WHICH THEY DONT. A house opp me sold at 20k more than ours and ours is better shape all round... 20k is a ...
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What agent could do to change your mind?
They could have been more supportive rather than rude and demanding. They expected us to keep in contact with them but they had no decency to do the same I had to call and find out if we had more than one viewing as no one had explained that the one viewing we had was in fact an open house. WILL NEVRE TOUCH THESE PEOPLE WITH A BARGE POLE
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“Poor communication from the very beginning! I chased them for ......”

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Apr 03,2014
Minithumbdown
By: 'dvajshi'
Apr 03,2014
3 people found
this helpful
Poor communication from the very beginning! I chased them for appointments three to four times so I can only view a few places. Most of the staff didn't know what was going on and had a really unprofessional manner on the phones- almost like they ...
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By: Caroline Powell
May 09, 2017
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Dear Mr Vajshi, I'm sorry to hear that you were disappointed with the way you were dealt with. 2014 was a very buoyant market and we relied heavily on our Clients telling us when they could do open house viewings. With regards to your offer being rejected by email, we do everything in writing so that we have a paper trail. You would have also been asked when filling your offer sheet in to submit your maximum offer which is the offer that would have been put forward to the Client on your b ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 9:38 AM 14/04/2017 by Bernadette Murphy

Awards won by Broads

Regional Awards won by Broads

Individual Branch Awards

Hayes, UB4


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