The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
4.2/5, 25 Reviews
80% Recommended
100% letting valuation accuracy
88% letting fee satisfaction
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 100% | 88.00% | £400 | £6,200 |
Benham and Reeves Residential Lettings
107 Fleet Street, London, Greater London
EC4A 2AB
020 3468 2016
By : 'Kuba'
Services : Letting( As a Owner )
Rent PCM : £5400
Would you recommend ? : Yes
Postcode : NW9
Flat let before it was even on the market! The agent viewed my flat before the renovation was finished and brought prospective tenants round the following weekend. They were all referenced and ready to move in as soon as the flat was ready only 3 weeks later so no need for marketing on this... Read Full Review
good
By : 'Misha'
Services : Letting( As a Tenant )
Rent PCM : £4800
Would you recommend ? : Yes
Postcode : NW9
Really relaxed and no hassle local estate agent. Easy to get a hold of and a much cheaper way to market your property than the usual estate agents. I would... Read Full Review
much cheaper
By : 'Aaron'
Services : Letting( As a Owner )
Rent PCM : £6200
Would you recommend ? : Yes
Postcode : NW9
The best service I ever used in London. Fast, reliable and helpful staff. Easy to contact in case of any... Read Full Review
OK
By : 'Nicholas'
Services : Letting( As a Owner )
Rent PCM : £5000
Would you recommend ? : Yes
Postcode : NW9
Excellent service I would recommend The Good Estate Agent as they found me a good tenant as soon as my property was... Read Full Review
OK
By : 'Monica'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : NW9
Professional and courteous from start to finish. I'm never a huge fan of moving, but it ran smoothly. A pleasure to deal... Read Full Review
OK
Simon
By : 'Tyson'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC3U
Simon was always there when I had questions and he tried very hard to help. He was always flexible when arranging times to view (and always with a smile), The whole process was stress free as Simon ensured constant communication between me and the landlord. I would highly recommend using Benham... Read Full Review
Ok
By : Marc von Grundherr
Oct 16, 2017Thanks for your review Tyson, Simon will be very happy to hear it. We get a lot of good feedback from our City landlords and tenants and we are glad to hear you will recommend us, that is very kind ...
By : 'DickieB'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : EC4A
Fantastic service from start to finish - helped me choose the right property for the right price. Helpful and knowledgeable staff, definitely came across as the experts in London... Read Full Review
OK
By : Marc von Grundherr
Oct 10, 2017Thanks Richard, really good to hear that you were very satisfied with the service at our City branch, our staff have been with us many years so its good to hear they are passing on their knowledge as ...
Mark
By : 'Benjamin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EC4A
I've been very happy with the service received so far. I have lived in London a long time but have recently had to leave to another country for work so I have had to sort everything remotely. B and R have been super helpful and efficient in terms of getting me up to speed and sorting everything... Read Full Review
cheaper than others I have used
By : Marc von Grundherr
Sep 22, 2017Thanks Joseph, our City team were really pleased to see your positive feedback. It was our pleasure to help you get to know London better and I wish you every success with your tenancy. Best ...
By : 'Lois'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : N1
Awful! They just take your money. No communication. Didn't attend to any issues in the house and are still delaying IN Giving BACK OUr Deposit. Trying to take 3k plus from us! Another agent that even came to our property (solicited also by the landlord) during our tenancy had told us that the ... Read Full Review
By : simran
Sep 25, 2015Further to your meeting with your appointed property manager to discuss resolving the return of the deposit, we are glad that it is now clear that we are not deliberately delaying in returning the ...
Simon
Rosie
By : 'staylor'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1
Simon was professional in all aspects while managing the tenancy agreement. He was fare and unbiased to both parties during the agreement process. Simon went beyond his responsibility as a letting agent to ensure an agreement could be made between myself and the landlord and did everything in his... Read Full Review
By : Marc
May 29, 2015Thank you very much for your feedback, we are glad to hear you received good advice and an efficient service from Simon and Rosie. We wish you well with your tenancy. Kind regards, Marc von ...
Mark
Rosie
By : 'Leon'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : SE1
I can't even explain what an absolute nightmare it has been the last 12 months dealing with this agency. I have not received adequate service from one single member of staff. From the very first day the Junior Lettings negotiator Krystal Richards had me and my flatmate confused when we were... Read Full Review
By : Simran
May 15, 2015Hi Leon, after investigating this myself, it seems we are still in the middle of finalising the tenancy with you so I am not sure why you saw fit to review us so negatively when the matters you have ...
Simon
Rosie
By : 'map'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SE16
Simon doesn't just do his job in the most excellent manner, he goes above and beyond his task. Moving is an extremely stressful process and him and Rosie made it easy for us from the very start to the very end, helping us with everything and anything ! I've dealt in 10 years in London with a lot of ... Read Full Review
Beyond reasonable, was actually surprise by the price as it\'s pretty low
By : Marc
Feb 24, 2015Thanks very much for this wonderful feedback about our City lettings team and the service you have received from them. We hope you enjoy your new rental home. Kind regards, Marc von Grundherr, ...
By : 'cbrcuk'
Services : Letting( As a Tenant )
Rent PCM : £2145
Would you recommend ? : Yes
Postcode : SE1
Professional and speedy service. Everything was handled electronically so no rushing around town to go to an office to sign... Read Full Review
By : Marc
Jan 26, 2015Thanks for reviewing the service you received by our City property lettings team. We are trying to improve our green credentials by providing a paperless service wherever we can so its really good ...
Simon
Rosie
By : 'Holly'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : N1
B&R were great. The process from finding a property to moving in was swift, easy and Simon and Rosie helped every step of the way. We had no issues with the service from B&R and would definitely recommend the agency to family and friends. I have moved several times in London in the last... Read Full Review
By : Marc
Dec 11, 2014Thank you Holly for voting us as the best agent you've dealt with. We're glad to hear you had good service and wish you well with your tenancy. Kind regards, Marc von Grundherr, ...
Simon
By : 'Luis'
Services : Letting( As a Tenant )
Rent PCM : £2210
Would you recommend ? : Yes
Postcode : SW4
Simon was extremely helpful and professional in supporting my search for a new house. He managed to overcome all the hurdles that came up along the way and provided me with timely updates of the progress of the process. he managed to close the deal in a record time. very... Read Full Review
By : marc
Dec 11, 2014Thanks Luis, we really appreciate you taking the time to review our service and it's great to hear that our lettings negotiator Simon was helpful and knowledgeable, we do invest a lot in training our ...
Mark
By : 'Peter'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : EC4Y
Mark was very helpful in finding an apartment for us at short notice and within our budget in our ideal location. He was available at very short notice to make sure that the letting went through smoothly and even took time out of his Saturday to give us another viewing. He was very knowledgeable... Read Full Review
By : Marc
Dec 11, 2014Thanks Peter for taking the time to review the service you received from Mark Wellington our City & East London lettings area manager. Having good local knowledge is something we pride ourselves ...
Mark
Simon
By : 'Lucia'
Services : Letting( As a Owner )
Rent PCM : £1625
Would you recommend ? : Yes
Postcode : SE16
The mentioned staff Mark and Simon, also Krystal Richards displayed a professional handling throughout the process of rental. They could give neutral feedback about the rental market to me for consideration and find ways to round up the deal in a satisfactory way. Their responses to e-mail are... Read Full Review
Mark
Simon
By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE1
I am very satisfied with the service from every at Benham and Reeves. I contacted them on a Sunday and Simon responded to me within an hour with a list of available properties. Simon showed3 first thing on Monday morning. Rosie dealt with the referencing and admin Monday afternoon after the price ... Read Full Review
Jason
By : 'anon'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E9
The worst managed tenancy I have ever experienced. I have never felt the need to write a review of this kind, ever. But I urge you to never work with these agents, they are highly disorganised and incompetent. I wouldn't want anyone to experience the same level of poor service we did. I... Read Full Review
By : Marc von Grundherr, Lettings Director
May 7, 2014Hi there. I am truly sorry to read of your experience – we strive to offer the highest levels of service – our teams are highly competent and all are trained both internally and by ARLA. There ...
Simon
By : 'Singh,'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG1
I approached Benham and reeves after I saw an advert for property to rent within 3 hours of the advertisement. After some normal hickups, which happes normally, I managed to see the property and liked it. Till this moment everything was going very smooth ( as I haven't paid the any money ).... Read Full Review
Agent need to learn 1) To protect his customer\'s interest 2) To manage his client expectations 3) to communicate timely and effectively 4) Support and understand client need
By : Marc von Grundherr, Lettings Director
May 7, 2014Hi there. I am truly sorry you have to hear of your experience – if you would permit me to investigate I would be happy to find out why they occurred – it is often down to the landlord as we ...
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Last updated at 11/30/2, 12:00:00 AM by allAgents