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City, London, EC4A

4.2/5, 25 Reviews
80% Recommended

100% letting valuation accuracy

88% letting fee satisfaction

City Situated in the heart of the City on Fleet Street EC4, our team of ARLA qualified staff know the square mile like the back of their hand and specialise in providing accommodation to rent in all postcodes of the City. We also offer a property management service and specialise in managing buy-to-let portfoli
os for overseas clients.
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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%88.00%£400£6,200
Address

Benham and Reeves Residential Lettings
107 Fleet StreetLondon, Greater London
EC4A 2AB
020 3468 2016

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Benham and Reeves Residential Lettings Branches (View All 11)
Flat let before it was even ...

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5 Star Review

By : 'Kuba'
Services : Letting( As a Owner )
Rent PCM : £5400
Would you recommend ? : Yes
Postcode : NW9

Oct 18, 2017
People found this helpful0

Flat let before it was even on the market! The agent viewed my flat before the renovation was finished and brought prospective tenants round the following weekend. They were all referenced and ready to move in as soon as the flat was ready only 3 weeks later so no need for marketing on this... Read Full Review


Comments on Agent Fees

good

Comments (0)Was this helpful?:
Really relaxed and no hassle ...

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5 Star Review

By : 'Misha'
Services : Letting( As a Tenant )
Rent PCM : £4800
Would you recommend ? : Yes
Postcode : NW9

Oct 17, 2017
People found this helpful0

Really relaxed and no hassle local estate agent. Easy to get a hold of and a much cheaper way to market your property than the usual estate agents. I would... Read Full Review


Comments on Agent Fees

much cheaper

Comments (0)Was this helpful?:
The best service I ever used ...

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5 Star Review

By : 'Aaron'
Services : Letting( As a Owner )
Rent PCM : £6200
Would you recommend ? : Yes
Postcode : NW9

Oct 17, 2017
People found this helpful0

The best service I ever used in London. Fast, reliable and helpful staff. Easy to contact in case of any... Read Full Review


Comments on Agent Fees

OK

Comments (0)Was this helpful?:
Excellent service I would ...

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5 Star Review

By : 'Nicholas'
Services : Letting( As a Owner )
Rent PCM : £5000
Would you recommend ? : Yes
Postcode : NW9

Oct 15, 2017
People found this helpful0

Excellent service I would recommend The Good Estate Agent as they found me a good tenant as soon as my property was... Read Full Review


Comments on Agent Fees

OK

Comments (0)Was this helpful?:
Professional and courteous ...

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5 Star Review

By : 'Monica'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : NW9

Oct 15, 2017
People found this helpful0

Professional and courteous from start to finish. I'm never a huge fan of moving, but it ran smoothly. A pleasure to deal... Read Full Review


Comments on Agent Fees

OK

Comments (0)Was this helpful?:
Simon was always there when I ...

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5 Star Review
UserName

Simon

By : 'Tyson'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EC3U

Oct 11, 2017
People found this helpful1

Simon was always there when I had questions and he tried very hard to help. He was always flexible when arranging times to view (and always with a smile), The whole process was stress free as Simon ensured constant communication between me and the landlord. I would highly recommend using Benham... Read Full Review


Comments on Agent Fees

Ok

Comments (1)Was this helpful?:

By : Marc von Grundherr

Oct 16, 2017

Thanks for your review Tyson, Simon will be very happy to hear it. We get a lot of good feedback from our City landlords and tenants and we are glad to hear you will recommend us, that is very kind ...


Fantastic service from start ...

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5 Star Review

By : 'DickieB'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : EC4A

Oct 5, 2017
People found this helpful0

Fantastic service from start to finish - helped me choose the right property for the right price. Helpful and knowledgeable staff, definitely came across as the experts in London... Read Full Review


Comments on Agent Fees

OK

Comments (1)Was this helpful?:

By : Marc von Grundherr

Oct 10, 2017

Thanks Richard, really good to hear that you were very satisfied with the service at our City branch, our staff have been with us many years so its good to hear they are passing on their knowledge as ...


I've been very happy with the ...

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5 Star Review
UserName

Mark

By : 'Benjamin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EC4A

Sep 19, 2017
People found this helpful0

I've been very happy with the service received so far. I have lived in London a long time but have recently had to leave to another country for work so I have had to sort everything remotely. B and R have been super helpful and efficient in terms of getting me up to speed and sorting everything... Read Full Review


Comments on Agent Fees

cheaper than others I have used

Comments (1)Was this helpful?:

By : Marc von Grundherr

Sep 22, 2017

Thanks Joseph, our City team were really pleased to see your positive feedback. It was our pleasure to help you get to know London better and I wish you every success with your tenancy. Best ...


Awful! They just take your ...

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1 Star Review

By : 'Lois'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : N1

Sep 22, 2015
People found this helpful1

Awful! They just take your money. No communication. Didn't attend to any issues in the house and are still delaying IN Giving BACK OUr Deposit.  Trying to take 3k plus from us! Another agent that even came to our property (solicited also by the landlord) during our tenancy had told us that the ... Read Full Review

Comments (2)Was this helpful?:

By : simran

Sep 25, 2015

Further to your meeting with your appointed property manager to discuss resolving the return of the deposit, we are glad that it is now clear that we are not deliberately delaying in returning the ...


Simon was professional in all ...

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5 Star Review
UserName

Simon

UserName

Rosie

By : 'staylor'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N1

May 28, 2015
People found this helpful0

Simon was professional in all aspects while managing the tenancy agreement. He was fare and unbiased to both parties during the agreement process. Simon went beyond his responsibility as a letting agent to ensure an agreement could be made between myself and the landlord and did everything in his... Read Full Review

Comments (1)Was this helpful?:

By : Marc

May 29, 2015

Thank you very much for your feedback, we are glad to hear you received good advice and an efficient service from Simon and Rosie. We wish you well with your tenancy. Kind regards, Marc von ...


I can't even explain what an ...

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1 Star Review
UserName

Mark

UserName

Rosie

By : 'Leon'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : SE1

May 5, 2015
People found this helpful3

I can't even explain what an absolute nightmare it has been the last 12 months dealing with this agency. I have not received adequate service from one single member of staff. From the very first day the Junior Lettings negotiator Krystal Richards had me and my flatmate confused when we were... Read Full Review

Comments (1)Was this helpful?:

By : Simran

May 15, 2015

Hi Leon, after investigating this myself, it seems we are still in the middle of finalising the tenancy with you so I am not sure why you saw fit to review us so negatively when the matters you have ...


Simon doesn't just do his job ...

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5 Star Review
UserName

Simon

UserName

Rosie

By : 'map'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SE16

Feb 23, 2015
People found this helpful0

Simon doesn't just do his job in the most excellent manner, he goes above and beyond his task. Moving is an extremely stressful process and him and Rosie made it easy for us from the very start to the very end, helping us with everything and anything ! I've dealt in 10 years in London with a lot of ... Read Full Review


Comments on Agent Fees

Beyond reasonable, was actually surprise by the price as it\'s pretty low

Comments (1)Was this helpful?:

By : Marc

Feb 24, 2015

Thanks very much for this wonderful feedback about our City lettings team and the service you have received from them. We hope you enjoy your new rental home. Kind regards, Marc von Grundherr, ...


Professional and speedy ...

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5 Star Review

By : 'cbrcuk'
Services : Letting( As a Tenant )
Rent PCM : £2145
Would you recommend ? : Yes
Postcode : SE1

Jan 25, 2015
People found this helpful0

Professional and speedy service. Everything was handled electronically so no rushing around town to go to an office to sign... Read Full Review

Comments (1)Was this helpful?:

By : Marc

Jan 26, 2015

Thanks for reviewing the service you received by our City property lettings team. We are trying to improve our green credentials by providing a paperless service wherever we can so its really good ...


B&R were great. The ...

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5 Star Review
UserName

Simon

UserName

Rosie

By : 'Holly'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : N1

Dec 5, 2014
People found this helpful1

B&R were great. The process from finding a property to moving in was swift, easy and Simon and Rosie helped every step of the way. We had no issues with the service from B&R and would definitely recommend the agency to family and friends. I have moved several times in London in the last... Read Full Review

Comments (1)Was this helpful?:

By : Marc

Dec 11, 2014

Thank you Holly for voting us as the best agent you've dealt with. We're glad to hear you had good service and wish you well with your tenancy. Kind regards, Marc von Grundherr, ...


Simon was extremely helpful ...

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4 Star Review
UserName

Simon

By : 'Luis'
Services : Letting( As a Tenant )
Rent PCM : £2210
Would you recommend ? : Yes
Postcode : SW4

Dec 1, 2014
People found this helpful1

Simon was extremely helpful and professional in supporting my search for a new house. He managed to overcome all the hurdles that came up along the way and provided me with timely updates of the progress of the process. he managed to close the deal in a record time. very... Read Full Review

Comments (1)Was this helpful?:

By : marc

Dec 11, 2014

Thanks Luis, we really appreciate you taking the time to review our service and it's great to hear that our lettings negotiator Simon was helpful and knowledgeable, we do invest a lot in training our ...


Mark was very helpful in ...

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5 Star Review
UserName

Mark

By : 'Peter'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : EC4Y

Nov 25, 2014
People found this helpful1

Mark was very helpful in finding an apartment for us at short notice and within our budget in our ideal location. He was available at very short notice to make sure that the letting went through smoothly and even took time out of his Saturday to give us another viewing. He was very knowledgeable... Read Full Review

Comments (1)Was this helpful?:

By : Marc

Dec 11, 2014

Thanks Peter for taking the time to review the service you received from Mark Wellington our City & East London lettings area manager. Having good local knowledge is something we pride ourselves ...


The mentioned staff Mark and ...

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5 Star Review
UserName

Mark

UserName

Simon

By : 'Lucia'
Services : Letting( As a Owner )
Rent PCM : £1625
Would you recommend ? : Yes
Postcode : SE16

Nov 18, 2014
People found this helpful2

The mentioned staff Mark and Simon, also Krystal Richards displayed a professional handling throughout the process of rental. They could give neutral feedback about the rental market to me for consideration and find ways to round up the deal in a satisfactory way. Their responses to e-mail are... Read Full Review

Comments (0)Was this helpful?:
I am very satisfied with the ...

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5 Star Review
UserName

Mark

UserName

Simon

By : 'James'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE1

May 6, 2014
People found this helpful7

I am very satisfied with the service from every at Benham and Reeves. I contacted them on a Sunday and Simon responded to me within an hour with a list of available properties. Simon showed3 first thing on Monday morning. Rosie dealt with the referencing and admin Monday afternoon after the price ... Read Full Review

Comments (0)Was this helpful?:
The worst managed tenancy I ...

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1 Star Review
UserName

Jason

By : 'anon'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E9

Jan 20, 2014
People found this helpful1

The worst managed tenancy I have ever experienced. I have never felt the need to write a review of this kind, ever. But I urge you to never work with these agents, they are highly disorganised and incompetent. I wouldn't want anyone to experience the same level of poor service we did. I... Read Full Review

Comments (1)Was this helpful?:

By : Marc von Grundherr, Lettings Director

May 7, 2014

Hi there. I am truly sorry to read of your experience – we strive to offer the highest levels of service – our teams are highly competent and all are trained both internally and by ARLA. There ...


I approached Benham and ...

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1 Star Review
UserName

Simon

By : 'Singh,'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : IG1

Nov 28, 2013
People found this helpful0

I approached Benham and reeves after I saw an advert for property to rent within 3 hours of the advertisement. After some normal hickups, which happes normally, I managed to see the property and liked it. Till this moment everything was going very smooth ( as I haven't paid the any money ).... Read Full Review


What agent could do to change your mind?

Agent need to learn 1) To protect his customer\'s interest 2) To manage his client expectations 3) to communicate timely and effectively 4) Support and understand client need

Comments (1)Was this helpful?:

By : Marc von Grundherr, Lettings Director

May 7, 2014

Hi there. I am truly sorry you have to hear of your experience – if you would permit me to investigate I would be happy to find out why they occurred – it is often down to the landlord as we ...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

Awards won by Benham and Reeves Residential Lettings, London EC4A 2AB

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