98% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
98% lettings fee satisfaction
Residential SalesOur sales team is very experienced in the local market. The team is led by Martin with over 30 years experience with the last 19 years in Bridgwater.We make sure we work for our sellers and ensure we deliver the service we promise and keep both buyers and sellers updated. ...
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Residential Sales
Our sales team is very experienced in the local market. The team is led by Martin with over 30 years experience with the last 19 years in Bridgwater.
We make sure we work for our sellers and ensure we deliver the service we promise and keep both buyers and sellers updated. We receive regular testimonials and are proud to be the top rated agent on Google with over 70 ‘5’ star reviews and awarded Best Estate Agent branch in Bridgwater on All Agents.
We are proud to be members of the Property Ombudsman Scheme for estate agents, whose Code of Practice is approved by the ‘Office of Fair Trading’.
• Free and accurate market appraisals
• Prominent High Street position
• Accompanied viewings with feedback
• Prominent internet advertising
• Regular market updates
• Open 6 days a week
Selling homes successfully in and around Bridgwater
We have a track record in selling residential property in Bridgwater and the surrounding villages for nearly 20 years. Our staff are very experienced and highly professional.
We have built an enviable reputation for looking after our vendors which has resulted in many instructions coming through repeat business.
We also know our local area as all our staff live in Bridgwater and we have established relationships with all the local solicitors, surveyors and mortgage providers. This is invaluable when we are progressing your sale.
Giving property the exposure you deserve
We promote property through all the latest means and are constantly working with our business partners to introduce the latest technology aimed at maximising the exposure of property while improving the customer experience. We also still value traditional methods as well and understand the importance of taking time to understand our clients needs and timescales.
We promote property to millions of potential buyers on all of the major property portals including our own websites. All of which can be accessed via smart phones, tablets and PCs.
Residential Letting and Property Management
Our lettings team offer a versatile letting service designed to meet the needs of each individual landlord, whether you require us to fully manage your property or simply find you a tenant we are happy to help.
Our dedicated team can offer you a five star customer service as maintaining our relationships is of great value to us and we always have your best interests at heart.
Providing honest, professional and quality lettings and property management services we can offer the following:
• Free and accurate market appraisals
• Finding the right tenant for you
• Fully referenced tenants
• Full inventory service
• Produce floorplans for all instructions
• Advertising on Rightmove and Zoopla
• Out of hours support
We also specialise in renting out Houses of Multiple occupancy (HMO’s). Managing HMO’s is much more involved and licences are needed for most and there are many rules and regulations to comply with. Here at Brightestmove we have developed the knowledge and expertise in this field which enables us to effectively manage these properties which we have done successfully for many years now.
Our sales team is very experienced in the local market. The team is led by Martin with over 30 years experience with the last 19 years in Bridgwater.
We make sure we work for our sellers and ensure we deliver the service we promise and keep both buyers and sellers updated. We receive regular testimonials and are proud to be the top rated agent on Google with over 70 ‘5’ star reviews and awarded Best Estate Agent branch in Bridgwater on All Agents.
We are proud to be members of the Property Ombudsman Scheme for estate agents, whose Code of Practice is approved by the ‘Office of Fair Trading’.
• Free and accurate market appraisals
• Prominent High Street position
• Accompanied viewings with feedback
• Prominent internet advertising
• Regular market updates
• Open 6 days a week
Selling homes successfully in and around Bridgwater
We have a track record in selling residential property in Bridgwater and the surrounding villages for nearly 20 years. Our staff are very experienced and highly professional.
We have built an enviable reputation for looking after our vendors which has resulted in many instructions coming through repeat business.
We also know our local area as all our staff live in Bridgwater and we have established relationships with all the local solicitors, surveyors and mortgage providers. This is invaluable when we are progressing your sale.
Giving property the exposure you deserve
We promote property through all the latest means and are constantly working with our business partners to introduce the latest technology aimed at maximising the exposure of property while improving the customer experience. We also still value traditional methods as well and understand the importance of taking time to understand our clients needs and timescales.
We promote property to millions of potential buyers on all of the major property portals including our own websites. All of which can be accessed via smart phones, tablets and PCs.
Residential Letting and Property Management
Our lettings team offer a versatile letting service designed to meet the needs of each individual landlord, whether you require us to fully manage your property or simply find you a tenant we are happy to help.
Our dedicated team can offer you a five star customer service as maintaining our relationships is of great value to us and we always have your best interests at heart.
Providing honest, professional and quality lettings and property management services we can offer the following:
• Free and accurate market appraisals
• Finding the right tenant for you
• Fully referenced tenants
• Full inventory service
• Produce floorplans for all instructions
• Advertising on Rightmove and Zoopla
• Out of hours support
We also specialise in renting out Houses of Multiple occupancy (HMO’s). Managing HMO’s is much more involved and licences are needed for most and there are many rules and regulations to comply with. Here at Brightestmove we have developed the knowledge and expertise in this field which enables us to effectively manage these properties which we have done successfully for many years now.
Latest Reviews
18th Nov 2024
reviewed by 'Kevin'
18th Nov 2024
reviewed by 'John'
14th Nov 2024
reviewed by 'Nick'
28th Oct 2024
reviewed by 'Husayn'
25th Sep 2024
reviewed by 'Russell & Marion'
Opening Hours
Address
Brightestmove Estate & Letting Agents
28 High Street
Bridgwater
Somerset
TA6 3BJ
01278 420444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 100% | £78,000 | £385,000 |
| Lettings | 100% | 98% | £500 | £5,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 39 | 0 | 21 | 1 | 65 | 0 | 32 | 1 | 3 | 0 |
Areas covered
- TA6
- Bridgwater
- Burnham-on-Sea
- TA5
- Highbridge
- TA7
- TA9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Members of
Rankings
Overall
Overall
Latest Properties
Martin
(94)
Emily
(91)
Lacey
Landlord Fees
Landlord InformationHere at Brightestmove we always have your best interest at heart so choose us to manage your property and relax knowing you are in safe hands.
We offer a number of packages which can be adapted to suit your needs.
1. Fully Managed
New Tenancy Pack £360 including VAT and 13.2% including VAT of the month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• Quarterly inspections
• Monthly rent collection and monthly statements
• Rent arrears chasing
• Organise repairs and maintenance and provide a 24 hour emergency helpline
2. Let Only
90% including VAT (subject to a minimum fee of £540 including VAT) of the first month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• First month rent collection
The Landlord then manages the property during the tenancy collecting rent and dealing with repairs and maintenance issues.
3. Tenancy Preparation and Holding Deposit
If you already have a tenant for your property we can still write up an agreement and hold the deposit - £240 including VAT
4. Monthly Rent Collection
Collect and chase rent from tenant and transfer to you - Up to £90 including VAT (taken out of monthly rent)
5. HMO Landlord Fees
New Tenancy Pack £360 including VAT and 13.8% including VAT of the month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• Quarterly inspections
• Monthly rent collection and monthly statements
• Rent arrears chasing
• Organise repairs and maintenance and provide a 24 hour emergency helpline
Optional Fees:
• Referencing - £60 including VAT per person
• Inventory- £90 including VAT for a room
£120 including VAT for a two bedroom house
£140 including VAT for a three bedroom house
£160 including VAT for a four bedroom house
• Contract Renewal Fee (Requested by landlord) - £120 including VAT
• Gas Safety Check - £108 including VAT
• Energy Performance Certificate - £120 including VAT
• Holding & Administering Deposit - £60 including VAT
• Supplying Co2 Alarm - £50 including VAT
• Supplying and Fitting Smoke Alarm - £75 including VAT
We are members of money shield, client money protection scheme and the property ombudsman scheme and follow their code of practice which is available at www.tpos.co.uk.
Tenant Fees
Tenant FeesAST Contract Fees Signed on or after 01 June 2019
Holding Deposit A charge equal to one weeks rent
Security/Damage Deposit A charge equal to four or five weeks rent
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Keys or other Security Devices Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (including VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract A charge of £50 including VAT
Early Release Charge A charge to cover the landlord’s fees of reletting the property and the rent due until the tenancy start date of the replacement tenancy.
Non AST Contract Fees
Company Referencing Fee £500 (No VAT)
Renewal Fee A charge of £100 including VAT
Change of Tenant Fee A charge of £100 including VAT
Tenancy Amendment Fee A charge of £100 including VAT
Check Out Fee A charge of £120 including VAT
Early Release Charge A charge to cover the landlord’s fees of reletting the property and the rent due until the tenancy start date of the replacement tenancy.
Holding Deposit A charge equal to one weeks rent
Security/Damage Deposit A charge equal to four or five weeks rent
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Keys or other Security Devices Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (including VAT) for the time taken replacing lost key(s) or other security device(s). Last updated at 13/02/2023, 2:36 PM by Emily
Complaints Procedure
Brightestmove – Customer Care Policy
At Brightestmove we endeavour to ensure your experience of our service is second to none, however we appreciate that at times you may become dissatisfied. We are committed to rectifying any issues as soon as possible.
What can I do if I am not happy with the service I have received?
Whilst we are committed to providing a quality service, we acknowledge that on occasion things can go wrong. If we do not meet your expectations and you are dissatisfied in some way, then we wish to know.
Step 1:
In the first instance, we would encourage you to discuss any problems verbally and informally with your principal contact within the company. If this office is the source of your complaint, staff here should be able to help quickly and answer any questions that you may have. If this does not resolve your concerns, then the formal complaints procedure can be invoked.
How do I make a formal complaint?
Stage 1:
If the verbal and informal approach does not satisfactorily deal with your concerns, we ask that you put the complaint in writing to the relevant person. We advise you to keep copies of all correspondence sent to us and notes of any conversations or telephone calls.
In order that we can help resolve your concern as quickly and efficiently as possible, we ask you to provide the following information in the letter of your complaint:
• Your name, address and any further contact numbers
• Name and office location of the individual or issue that you wish to make a complaint about
• A Clear description of your complaint
• Details of what you wish to be put right
We will respond within 10 days of receiving your complaint.
Stage 2:
If your complaint is not satisfactorily resolved by stage one above, refer the matter again to us. We will then investigate again and provide a final view point. We will acknowledge within 3 working days of receipt and you will be advised of the time scale for sending a full reply, which will be within 15 working days. An internal investigation into your complaint will be undertaken and, following completion of the same, you will be provided with a final viewpoint with details of what actions we have taken or will take. It is hoped that this response will resolve the matter. In all circumstances you should write to:
Director
Martin Howarth
Brightestmove
28 High Street
Bridgwater
Somerset
TA6 3BJ
Tel No: 01278 420444
What can I do if I am still not satisfied?
If you remain dissatisfied with any aspect of our handling of your complaint, you have the option to take your complaint to the Property Ombudsman within twelve months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints procedure. The Property Ombudsman can be contacted at the following:
The Property Ombudsman
Milford House
43 – 55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Tel No: 01722 333306
Fax No: 01722 332296
Last updated at 10:20 AM 18/07/2019 by Natasha Howarth
At Brightestmove we endeavour to ensure your experience of our service is second to none, however we appreciate that at times you may become dissatisfied. We are committed to rectifying any issues as soon as possible.
What can I do if I am not happy with the service I have received?
Whilst we are committed to providing a quality service, we acknowledge that on occasion things can go wrong. If we do not meet your expectations and you are dissatisfied in some way, then we wish to know.
Step 1:
In the first instance, we would encourage you to discuss any problems verbally and informally with your principal contact within the company. If this office is the source of your complaint, staff here should be able to help quickly and answer any questions that you may have. If this does not resolve your concerns, then the formal complaints procedure can be invoked.
How do I make a formal complaint?
Stage 1:
If the verbal and informal approach does not satisfactorily deal with your concerns, we ask that you put the complaint in writing to the relevant person. We advise you to keep copies of all correspondence sent to us and notes of any conversations or telephone calls.
In order that we can help resolve your concern as quickly and efficiently as possible, we ask you to provide the following information in the letter of your complaint:
• Your name, address and any further contact numbers
• Name and office location of the individual or issue that you wish to make a complaint about
• A Clear description of your complaint
• Details of what you wish to be put right
We will respond within 10 days of receiving your complaint.
Stage 2:
If your complaint is not satisfactorily resolved by stage one above, refer the matter again to us. We will then investigate again and provide a final view point. We will acknowledge within 3 working days of receipt and you will be advised of the time scale for sending a full reply, which will be within 15 working days. An internal investigation into your complaint will be undertaken and, following completion of the same, you will be provided with a final viewpoint with details of what actions we have taken or will take. It is hoped that this response will resolve the matter. In all circumstances you should write to:
Director
Martin Howarth
Brightestmove
28 High Street
Bridgwater
Somerset
TA6 3BJ
Tel No: 01278 420444
What can I do if I am still not satisfied?
If you remain dissatisfied with any aspect of our handling of your complaint, you have the option to take your complaint to the Property Ombudsman within twelve months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints procedure. The Property Ombudsman can be contacted at the following:
The Property Ombudsman
Milford House
43 – 55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Tel No: 01722 333306
Fax No: 01722 332296
Best Letting Agent in Bridgwater 
