“Their incompetence is second to none...”
1 Star Review
Jun 28,2022
By:
'AL'
Jun 28,2022
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DL3
Lettings (as a Tenant)
Postcode: DL3
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Their incompetence is second to none... Nathan/ Helen were not proactive in seeing to things that were out of place and were promised to be fixed prior to us moving into the property rented, despite several reminders via mails and calls to highlight and stress ...
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1 Star Review
Sep 28,2018
By:
'Previous'
Sep 28,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DL1
Lettings (as a Tenant)
Postcode: DL1
0
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Worst estate agency I've ever used by FAR! You couldn't pay me to rent through them, will never use these guys to rent through again! Charges absolutely extortionate and they charge for EVERYTHING they do. Just got done renting a property through them for 6 months, ...
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Comment on agent fees
Worst estate agency I've ever used by FAR! You couldn't pay me to rent through them, will never use these guys to rent through again! Charges absolutely extortionate and they charge for EVERYTHING they do. Just got done renting a property through them for 6 months, after numerous mid term calls attempting to arrange viewings!? When I'd only been there for 2 months because they hadn't bothered to check their sytems, they then harrassed me saying I hadn't paid my rent when I had!!! Absolute joke! Then I get an email along the lines of 'great news your landlord has agreed to offer you the property at the same fixed cost for a further term, all you have to do to claim this is pay about £200 in ADDITIONAL admin fees to stay'!!!! I've rented for years and have never ever heard of anything quite like this. Then to top it all off my new estate agent called me last week when they were trying to collect a reference re: me renting through them. THEY ASKED FOR £25 TO GIVE A REFERENCE!!!! Absolutely horrendous, I'd seriously rather be homeless than rent through these ever again.
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1 Star Review
Jul 13,2018
By:
'Happy'
Jul 13,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DL3
Lettings (as a Tenant)
Postcode: DL3
1
people found
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I have now let two properties from Bridgfords and after assurances that their abysmal administration would be improved during my second letting I was shocked and bewildered to find that their customer service could reach even greater heights of incompetence. Moving house is frustrating enough ...
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Comment on agent fees
About as extortionate as the rest, they are no worse in this department than any other landlord however their service has been abysmal which is what has prompted me to write this review.
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“From start to finish we were kept upto date with ......”
5 Star Review
Dec 12,2017
By:
'Traysee1972'
Dec 12,2017
Services: Lettings (as a Landlord)
Rent PCM: £400
Would you recommend?: Yes
Postcode: DL3
Lettings (as a Landlord)
Rent PCM: £400
Postcode: DL3
1
people found
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From start to finish we were kept upto date with viewings and feedback on our property and within a few weeks our property was rented to tennants. A very friendly service !...
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Comment on agent fees
Good
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“They are useless at getting anything done. They lied to ......”
1 Star Review
Aug 10,2017
By:
'kaylad93'
Aug 10,2017
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: DL3
Lettings (as a Tenant)
Rent PCM: £500
Postcode: DL3
1
people found
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They are useless at getting anything done. They lied to me about all their fees and when it came to paying they changed it all. They expect rent on time but fail to do any repairs on time. I would not recommend them to anyone. ...
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“My mother recently sold her house through Bridgfords Darlington branch. ......”
1 Star Review
May 13,2017
By:
'Denise'
May 13,2017
Services: Sales (as a Vendor)
Sold price: £38000
Would you recommend?: No
Postcode: DL3
Sales (as a Vendor)
Sold price: £38000
Postcode: DL3
3
people found
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My mother recently sold her house through Bridgfords Darlington branch. Astronomically high fees for a terrible, lazy, abysmal so called service. Disgusted and dismayed. No stars for this place....
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Comment on agent fees
Terrible
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“The worst agents in Manchester. Never show up on time ......”
1 Star Review
Jan 30,2017
By:
'Family'
Jan 30,2017
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: WA14
Lettings (Prospective customer)
Postcode: WA14
2
people found
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The worst agents in Manchester. Never show up on time or ever. They have forgotten that they are service providers. They waste prospective tenants time as well as landlords' time. When the property is not rented eventually the landlord has to reduce the rent. It's ...
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Comment on agent fees
They don't even turn up for appointments how could anyone state of the fees
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“Absolutely disgusting agency!!! When we moved into the property we ......”
1 Star Review
Sep 22,2016
By:
'Disgusted'
Sep 22,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DL2
Lettings (as a Tenant)
Postcode: DL2
2
people found
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Absolutely disgusting agency!!! When we moved into the property we were renting, we had some plumbing issues.Agency called a plumber,and it was fixed.However,we received a bill later on,which ment we had to pay for the service when why should we? ...
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Comment on agent fees
Awful and disgusting!
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“DO NOT USE THIS ESTATE AGENTS!!!I have never known ......”
1 Star Review
Jun 08,2016
By:
'Charlotte'
Jun 08,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DL3
Lettings (as a Tenant)
Postcode: DL3
1
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DO NOT USE THIS ESTATE AGENTS!!!
I have never known a place which such bad customer service and that con you as much.
We rented a flat for a year we complained various times about the damp and that the bathroom had no extractor fan ...
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Comment on agent fees
A JOKE!!!
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“Disgraceful! A very long list of problems with the property, ......”
1 Star Review
Apr 15,2016
By:
'Anextremelyannoyedtenant'
Apr 15,2016
Services: Lettings (as a Tenant)
Rent PCM: £460
Would you recommend?: No
Postcode: DL3
Lettings (as a Tenant)
Rent PCM: £460
Postcode: DL3
1
people found
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Disgraceful! A very long list of problems with the property, in the 20 months we have lived here we have contacted the agency through e-mails, phone calls and visit's to the local branch in return we have been forgotten and ignored at every turn. The property ...
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Comment on agent fees
Outrageous fees to move in. Forcing the rent up after our year contract ended, when I refused to pay the extra due to unresolved problems they hiked it up further. Hidden expenses for paperwork that should be included from the application fee, including the audacity to charge us if we were not available for a visitation, but themselves not showing up and the appointment had to be rearranged (losing two days of work ourselves as they couldn't give a rough time)
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“Arranged a view in Darlington. Travelled all the way here ......”
1 Star Review
Oct 27,2015
By:
'Wayne'
Oct 27,2015
Services: Lettings (Prospective customer)
Rent PCM: £415
Would you recommend?: No
Postcode: DL1
Lettings (Prospective customer)
Rent PCM: £415
Postcode: DL1
0
people found
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Arranged a view in Darlington. Travelled all the way here to be told someone should have called me to cancel. No call received then trying to contact the office back no one would answer the phone. Eventually got refunded my petrol costs.
Just now learned ...
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“Useless. Waste of time. Dont have a clue how to " ......”
1 Star Review
Mar 08,2014
By:
'bob'
Mar 08,2014
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: DL1
Lettings (as a Landlord)
Postcode: DL1
4
people found
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Useless. Waste of time. Dont have a clue how to " fully manage" a property. Just want your money what else is involved. Never use this company again....
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What agent could do to change your mind?
Where do i start.....
Took them weeks to change over my bank details for rent payment, still send out invoices and statements to my old address even after numerous emails, phone calls to the office who always tell me that the computer systems are down and so cant look at my details or change them.
Three emails sent 2 weeks ago with my new contact details on and suprise suprise they are still calling my ex. Useless!! Never go with this company.....
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