Penzance, TR18
4.9/5, 128 reviews
100% recommended
93% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction
PenzanceWhy choose Bradleys Estate Agents Penzance as your marketing agent is simple really THE COMPLETE PROPERTY SERVICE, This means we cover it all Sales, Conveyancing, Mortgages, Financial Manangement, Insurance, Lettings, Specialist International, New Homes, Marine and Country and Auction departments, HIPs, In-House Energy Assessors, Floor Plans, Mayfair London Office, Bushells ... show more Penzance
Why choose Bradleys Estate Agents Penzance as your marketing agent is simple really THE COMPLETE PROPERTY SERVICE, This means we cover it all Sales, Conveyancing, Mortgages, Financial Manangement, Insurance, Lettings, Specialist International, New Homes, Marine and Country and Auction departments, HIPs, In-House Energy Assessors, Floor Plans, Mayfair London Office, Bushells Estate Agents London reciprocal partnership and above all Dedicated staff trained to assist you in all aspects of buying and selling. For more information, please do not hesitate to call us.
Bradleys Estate Agents in Penzance

Opening Hours
Address

Bradleys Estate Agents
The Central Estates Office
Penzance
Cornwall
TR18 2JD
01736360605

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 98% £73,000 £640,000
Lettings 100% 94% £400 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 19 0 51 0 39 0 6 0
Areas covered
  • TR17
  • Penzance
  • TR18
  • TR19
  • TR20
  • TR21
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA RICS TDS Move With Us
Latest Properties

No Properties

Images & Videos

“Rental & Sales...”

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Dec 04,2018
Minithumbup
By: 'H'
Dec 04,2018
0 people found
this helpful
Nick has been very obliging, helpful & friendly with regard house buying & selling over the last few years. He has recently introduced us to Jason to deal with our rental property who has been efficient and quick with setting everything up and responds almost immediately to ...
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Comment on agent fees
Very fair
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“Informative..Polite and Efficient...”

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Sep 24,2018
Minithumbup
By: 'Candy'
Sep 24,2018
0 people found
this helpful
From the get go Jason was professional, friendly and energetic. He answered every question easily making the "letting a property experience" easy to understand and follow..Jason produced an excellent brochure with great floor plan and design. Good service and prompt response from Bradleys. Thank ...
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“Calm, fair and helpful...”

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Sep 12,2018
Minithumbup
By: 'RGB'
Sep 12,2018
0 people found
this helpful
Nick Wilkinson was an absolute delight to work with. He was calm and patient throughout what proved to be an unexpectedly stressful process. He sought to balance buyer and seller interest as best he could. In general all the staff that I engaged with at ...
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Comment on agent fees
n/a
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“very helpful...”

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Aug 29,2018
Minithumbup
By: 'chriis'
Aug 29,2018
0 people found
this helpful
V helpfull. Found time to let me view and survey the house. Thereafter his office was very helpful in completing the sale....
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Comment on agent fees
Conditional auction so all searches were already completed.
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“Very Happy!...”

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Aug 24,2018
Minithumbup
By: 'Priscilla'
Aug 24,2018
0 people found
this helpful
I have recently had my property valued and have found Jason professional and knowledgeable. When speaking on the phone to the office I have found this service to continue. Very happy!...
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Comment on agent fees
Reasonable
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“Fantastic Service would Recommend...”

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Aug 24,2018
Minithumbup
By: 'Emma'
Aug 24,2018
0 people found
this helpful
We are renting a property through you and are very pleased with the service. This is not our first time letting and is by far the best experience we've had so far....
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Comment on agent fees
Good
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“Very Good Service...”

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Aug 17,2018
Minithumbup
By: 'dambrauskaite'
Aug 17,2018
0 people found
this helpful
Really nice and professional service. I have found Jason, Anne and Nick very honest and communicate well. Overall very pleased with the service....
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Comment on agent fees
Good
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“Very Please with Property...”

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Aug 17,2018
Minithumbup
By: 'Marley'
Aug 17,2018
0 people found
this helpful
I have recently let a property through Bradleys Penzance and I have found their support and patience fantastic. Would use again!...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Nick, Anne and Jason were all fantastic...”

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Aug 08,2018
Minithumbup
By: 'Neil'
Aug 08,2018
0 people found
this helpful
We purchased and sold through this office and couldn't be more impressed with the service. All the staff were great and would (and have) recommend them to anyone........
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Comment on agent fees
We felt the fees were inline if not a little better than others, especially as you have an office to visit not just an online website
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“Good friendly service...”

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Aug 06,2018
Minithumbup
By: 'Pete'
Aug 06,2018
1 people found
this helpful
Property sold at auction following a number of accepted offers and frustrating withdrawals. Agents always kept us informed and friendly on phone, and acted quickly on instructions...
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“Overall very good...”

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Aug 04,2018
Minithumbup
By: 'Mrs'
Aug 04,2018
0 people found
this helpful
I've used your agents recently through renting a property of mine in Newlyn.The member of staff to hand Jason Ratcliffe is very polite,punctual at all appointments,worked very hard to help me with all formalities. Kind regards Mrs C Bird....
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Comment on agent fees
Very reasonable!..
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“Excellent Service...”

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Aug 03,2018
Minithumbup
By: 'Peter.'
Aug 03,2018
0 people found
this helpful
Friendly professional and effective personal service. Everyone seemed to know what was happening with the key holding and accompanied viewings being very good....
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Comment on agent fees
Seemed a little high.
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“Great team...”

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Aug 03,2018
Minithumbup
By: 'Katie'
Aug 03,2018
0 people found
this helpful
Every member of staff at this branch has been very helpful and pleasant to deal with. Our flat was immaculate upon moving in and any issues we have had since have been addressed quickly & efficiently and resolved to our satisfaction. Thank you everyone. :)...
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“Listening, polite, thorough memorising actual requests over time...”

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Jul 02,2018
Minithumbup
By: 'Ruth'
Jul 02,2018
0 people found
this helpful
Over several months of viewings and endless disappointments ,one property popped up 2or3times and one which I had viewed over many years.. Jason patiently remembered and kept me in mind even when it seemed to evade me.. Thanks to him I am happily ensconced ...
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Comment on agent fees
...............
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“Selling...”

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Jun 27,2018
Minithumbup
By: 'Cyprus'
Jun 27,2018
0 people found
this helpful
The service we received has been top class. Thoughtful, caring and what I liked most of all was constant good communication at what is a stressful time. We had lots of ups and downs, buyers backing out at the last minute, but Anne & Jason were ...
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Comment on agent fees
Average
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“Friendly, efficient and always on the ball!...”

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Jun 21,2018
Minithumbup
By: 'Sarah'
Jun 21,2018
0 people found
this helpful
I thoroughly recommend Ann, Nick and Jason in the Pz office. They always bend over backwards to help in any way they can. I felt I could call in with any worry or problem relating to the buying/selling process incl. solicitors & mortgage enquiries, and ...
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Comment on agent fees
I always think agents fees are high, but I honestly felt that with all three members of staff I had value for money.
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“Refreshing!...”

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Jun 05,2018
Minithumbup
By: 'Ros'
Jun 05,2018
0 people found
this helpful
Having done battle with many different estate agents over the years, and accepting that to be the norm, I was very pleasantly surprised, and extremely grateful to find that the team in Penzance not only went way beyond the remit of their responsibilities to help ...
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“Excellent service from three very professional peopl 😀...”

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May 28,2018
Minithumbup
By: 'Sara'
May 28,2018
0 people found
this helpful
A smooth transaction from start to finish, great people to deal with, thank you 😊, would definitely use again 😀 first class service! Anne, nick and Jason all very helpful....
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Comment on agent fees
Reasonable
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“Efficient, friendly & professional...”

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May 15,2018
Minithumbup
By: 'Hilary'
May 15,2018
0 people found
this helpful
My experience with Bradley's Penzance, and in particular with Jason Ratcliffe has so far been very good. My house was on the market very quickly and the photos and brochure were excellent. Jason has been very tolerant of my many phone calls and queries and ...
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Comment on agent fees
Good, value compared to some others.
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“Brilliant service...”

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May 09,2018
Minithumbup
By: 'MeJu'
May 09,2018
0 people found
this helpful
Could not have wished for better service, Jason kept us informed every step of the way even if the question was trivial and always being very friendly and nothing was too much trouble....
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Comment on agent fees
They don’t seem too bad.
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“Committed...”

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Apr 06,2018
Minithumbup
By: 'Elizabeth'
Apr 06,2018
0 people found
this helpful
Consistently willing to help without a grumble. Happy to make numerous appointments to see property . All team supportive , Anne and Nick....
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Comment on agent fees
NA
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“Great service and extremely helpful....”

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Mar 16,2018
Minithumbup
By: 'Neil'
Mar 16,2018
0 people found
this helpful
We are selling & buying the new property through Bradleys Penzance, and they have made the whole process easy and hassle free & have gone out of the way to keep us informed as to what is happening and when. Between Nick, Anne & Jason all the questions ...
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Comment on agent fees
As we all know you get what you pay for, so I think having an office to visit, someone always on the phone is worth the extra point something of a percent, rather than an internet based agency who has little or no local knowledge and who are always difficult to contact, overall I think a very fare price for all the work they put into selling and helping to purchase a property....
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“Nick, Anne and Jason were superb at keeping us updated ......”

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Feb 24,2018
Minithumbup
By: 'Mr'
Feb 24,2018
1 people found
this helpful
Nick, Anne and Jason were superb at keeping us updated and responding to our queries about the house we wished to buy in Newlyn. We wish we had encountered Bradleys earlier in our property search. Nothing was too much trouble, including phone calls to progress ...
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Comment on agent fees
NA. Purchasing.
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“Jason was courteous, and professional. He took the time to ......”

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Feb 05,2018
Minithumbup
By: 'L'
Feb 05,2018
0 people found
this helpful
Jason was courteous, and professional. He took the time to explain everything and answered all our enquiries with clarity and patience....
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Comment on agent fees
Surprisingly low
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“We found Ann and other staff at the agents were ......”

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Jan 19,2018
Minithumbup
By: 'Mike'
Jan 19,2018
0 people found
this helpful
We found Ann and other staff at the agents were very good, getting a buyer early and getting the offer up to a satisfactory level. During the period through to completion they were helpful, available when needed and worked with solicitors and us to bring ...
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Comment on agent fees
The fees were reasonable, no more than other agents
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“Jason was extremely helpful and polite great customer relation skills, ......”

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Dec 05,2017
Minithumbup
By: 'diana'
Dec 05,2017
0 people found
this helpful
Jason was extremely helpful and polite great customer relation skills, listened attentively to all the points I put forward to him and he gave me a realistic evaluation....
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“Jason was very friendly and helpful, when showing me the ......”

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Nov 18,2017
Minithumbup
By: 'Debbie'
Nov 18,2017
0 people found
this helpful
Jason was very friendly and helpful, when showing me the property. He also kept in good contact during the sale process. Would be happy to recommend Bradleys Estate agents....
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“As a recent purchaser of a property it was a ......”

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Nov 11,2017
Minithumbup
Linda
By: 'Pete'
Nov 11,2017
0 people found
this helpful
As a recent purchaser of a property it was a pleasure to deal with Jason. From the outset he was helpful, friendly & professional. Even though I was not his client, Jason went the 'extra mile' with excellent communication throughout. Calls from Lin were also very ...
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Comment on agent fees
N/A ( not the vendor)
Was this helpful? Yes

“Jason was very helpful through out the buying process , always ......”

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Nov 09,2017
Minithumbup
By: 'Mark'
Nov 09,2017
0 people found
this helpful
Jason was very helpful through out the buying process , always willing to do a bit of chasing . I would say a very valued member of staff . Thank you Jason....
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Comment on agent fees
n/a
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“Very easy process and Jason, Anne and Nick are very ......”

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Oct 31,2017
Minithumbup
By: 'Landlord'
Oct 31,2017
0 people found
this helpful
Very easy process and Jason, Anne and Nick are very pleasant and efficient to deal with. Communications were always prompt and informative....
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Comment on agent fees
The fees were acceptable.
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Staff picture Karen
(221)
Staff picture Charlotte
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Staff picture Nick
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Staff picture Caroline
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Staff picture Sarah
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.

3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.

4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:

Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:07 PM 05/01/2016 by allAgents

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Bradleys Estate Agents

Branch - Penzance, TR18