95% sales valuation accuracy
97% sales fee satisfaction
91% lettings valuation accuracy
95% lettings fee satisfaction
Bradleys Okehampton office is one of over 30 branches dispersed throughout the South West, situated in a prominent location on the main thoroughfare in the centre of town with an extensive modern window display.Branch Manager David Swabey oversees the day-to-day running of the branch, together with the support of his ...
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Bradleys Okehampton office is one of over 30 branches dispersed throughout the South West, situated in a prominent location on the main thoroughfare in the centre of town with an extensive modern window display.
Branch Manager David Swabey oversees the day-to-day running of the branch, together with the support of his Senior Negotiator Tom Hall and Negotiator Laura Quigley. The team at Okehampton are dedicated to providing a friendly and professional service, whilst offering a wealth of local knowledge and experience within the property sector. With a philosophy of delivering the Complete Property Service, Bradleys not only sell and let properties but offer departments for Surveys, Independent Mortgage Advice, Conveyancing, Property Insurance and Auctions, as well as Land and Luxury Homes.
Bradleys Okehampton Branch are available to answer any of your enquiries during the opening hours of 8:45am – 6pm on weekdays and 9am- 4pm on Saturdays. Members of Bradleys Customer Experience Team are also available outside these hours, extending availability to 10pm, 7 days a week.
Branch Manager David Swabey oversees the day-to-day running of the branch, together with the support of his Senior Negotiator Tom Hall and Negotiator Laura Quigley. The team at Okehampton are dedicated to providing a friendly and professional service, whilst offering a wealth of local knowledge and experience within the property sector. With a philosophy of delivering the Complete Property Service, Bradleys not only sell and let properties but offer departments for Surveys, Independent Mortgage Advice, Conveyancing, Property Insurance and Auctions, as well as Land and Luxury Homes.
Bradleys Okehampton Branch are available to answer any of your enquiries during the opening hours of 8:45am – 6pm on weekdays and 9am- 4pm on Saturdays. Members of Bradleys Customer Experience Team are also available outside these hours, extending availability to 10pm, 7 days a week.
Latest Reviews
16th Apr 2021
reviewed by 'Patricia'
5th Aug 2020
reviewed by 'David'
6th Jul 2020
reviewed by 'Debbie'
18th Oct 2019
reviewed by 'Sandra'
18th Oct 2019
reviewed by 'Matthew'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £55,000 | £2,750,000 |
| Lettings | 91% | 95% | £375 | £825 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 0 | 13 | 0 | 88 | 0 | 61 | 0 | 7 | 1 |
Areas covered
- EX20
- Okehampton
- PL19
- EX21
- EX38
- EX22
- EX18
- EX19
- EX6
- PL15
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Aug 24,2018
Aug 24,2018
3
people found
this helpful
this helpful
Tom was so helpful in my purchase and was happy to show me round the property on numerous occasions. He was always there for advice and came across as friendly and professional throughout....
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Sep 04, 2018
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Thank you, Mrs L. It is good to receive such positive feedback and we are here to help should you need our assistance in the future. ...
Aug 22,2018
Aug 22,2018
4
people found
this helpful
this helpful
Many thanks to Tom and Frank for all the hard work that they put in in selling our property. From start to finish they were in contact with us and brought many prospective buyers. Particular thanks to Tom who once, sold kept in touch with ...
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Comment on agent fees
Nobody likes paying fees but if the property is sold then its worth every penny
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Aug 23, 2018
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Hello and thank you for your review. It was always a pleasure helping you through the process and we are glad that - through some persistence - you still managed to get in to apartment in time! All the best, Tom. ...
Aug 10,2018
Aug 10,2018
5
people found
this helpful
this helpful
Bradleys were brilliant in selling my property and also helping me with my private purchase, which could have proved difficult without the right guidance. I wouldn't hesitate in using them again should I choose to move in the future....
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Comment on agent fees
Worth every penny.
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Aug 16, 2018
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Hi Pete, thank you for your kind review. I hope you enjoy working on your new home and bet it will look fantastic when you are finished with it. All the best, Tom ...
Jun 26,2018
Jun 26,2018
4
people found
this helpful
this helpful
Tom immediately impressed with his attention to detail. Nothing was to much trouble. We were very impressed with the paper sales document and the internet presentation. As the sale progressed he kept us informed of any developments we should know about. His handling of the ...
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Comment on agent fees
Fees were considered to be satisfactory.
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Jun 27, 2018
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Hello Mr E, thank you for the kind review. It has been a pleasure helping you through the process, we appreciate it is never easy when you live quite some distance from the property but that is what we are here for! All the best, Tom. ...
Jun 06,2018
Jun 06,2018
4
people found
this helpful
this helpful
All the agents at the Okehampton branch of Bradleys worked incredibly hard to get my house sold, and they succeeded in the end. They were very pro-active, supportive, helpful and professional and I could not have asked for more. Tom was my no.1 guy indeed, ...
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Comment on agent fees
Very acceptable and mutually agreed fees.
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Apr 30,2018
Apr 30,2018
8
people found
this helpful
this helpful
Thank you to Tom who acted in our recent house purchase.Tom was really friendly and at the same time professional to deal with. He always replied promptly to calls and emails and was very pleasant throughout our transaction. We would recommend Tom and Bradleys ...
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Comment on agent fees
We didn't pay any as we purchased but gather they are comparable to other agents.
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Apr 30, 2018
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Thank you, both! It has been a pleasure helping you with your purchase. I really hope you enjoy your new home and I glad we managed to see it through despite some rocky spells. ...
Apr 30,2018
Apr 30,2018
8
people found
this helpful
this helpful
Tom has been extremely helpful, going out of his way to get us the information we needed and following things up for us. He has been very professional and is very well presented. Thank you for your assistance in the purchase of out very first ...
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Comment on agent fees
Good
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May 01, 2018
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Thank you for your kind review, Tyler. I thoroughly hope you enjoy your new home! ...
Apr 20,2018
Apr 20,2018
8
people found
this helpful
this helpful
Having chosen Bradleys to sell a property in North Tawton, the process was both swift and without a single problem. I believe David chose the right route to market and we were pleased with the final outcome....
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Comment on agent fees
Always too high but they were 'worth every penny'
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Apr 20, 2018
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Thank you Barry for your very kind words. It is always a pleasure dealing with positive and direct people. We were very glad to be of service. ...
Apr 09,2018
Apr 09,2018
8
people found
this helpful
this helpful
I came to Bradleys as a new client and found their service courteous, efficient and professional. The staff not only advised but listened,offering their advice clearly and without self interest. Bradleys produced an early and excellent buyer who was handled with care and consideration ...
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Comment on agent fees
good.
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Apr 09, 2018
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Thank you for your kind review, Peter. We pride ourselves on the service we deliver and hope we can be of further assistance again in the future. ...
Mar 14,2018
Mar 14,2018
7
people found
this helpful
this helpful
Throughout the letting of my house I found Frank Smith and Dave books went the extra mile to make everything run smoothly I am more than pleased...
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Comment on agent fees
For the amount of work involved I'm very happy with the agents fees to
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Feb 28,2018
Feb 28,2018
8
people found
this helpful
this helpful
Excellent service. Was always up to date with the current situation. Would recommend to anyone. Always reliable and accessible. Was punctual at both our viewings of the property we have now moved into....
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Feb 11,2018
Feb 11,2018
7
people found
this helpful
this helpful
Excellent service from Tom. From start to finish he kept me updated with each stage and explained any questions. Thank you....
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Comment on agent fees
Good rates negotiated
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Feb 12, 2018
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Thank you, Lucy! It was a pleasure helping with you with your sale. ...
Jan 13,2018
Jan 13,2018
8
people found
this helpful
this helpful
Tom has been absolutely fantastic in helping with our 1st house purchase. He has been there every step of the way and made everything simple and clear for us to have a smooth and pleasant purchase.
We would highly recommend Bradley's Estate Agents and Tom ...
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Jan 15, 2018
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Thank you for such a lovely review, Claire! I look forward to seeing you soon when you collect your keys and wish you all the best with the move. ...
Jan 03,2018
Jan 03,2018
8
people found
this helpful
this helpful
Jonathan was friendly,helpful and always up beat. Nothing was too much trouble, a very lovely man in my opinion....
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N/A
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Dec 09,2017
Dec 09,2017
8
people found
this helpful
this helpful
I didn't deal with Tom from the beginning but when Josh left Tom took over and I was impressed with how he picked up Joshs Work and dealt with my enquiries....
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Dec 18, 2017
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Hi Hannah, it has been a pleasure helping you with your purchase. I hope you enjoy your first Christmas in your new home! ...
Dec 08,2017
Dec 08,2017
8
people found
this helpful
this helpful
The Bradley team in Okehampton provided great support and guidance as a letting agency and sales team, a fantastic team from top down that are very good at their job....
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Comment on agent fees
Fantastic professional service, good negotiators on costs with a competitive price.
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Feb 10, 2018
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Thank you both for your kind words. It has been a pleasure helping you with the management of your let and then the sale that followed. ...
Nov 07,2017
Nov 07,2017
8
people found
this helpful
this helpful
Both Tom and David were extremely helpful and were on hand to answer any queries we had during the process of buying our property. I was able to speak to them either over the phone or by visiting the branch, I was pleased to be ...
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Dec 18, 2017
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Thank you for your kind review, 'Devon Couple'. We both hope you thoroughly enjoy your new home and look forward to being of service again in the future! ...
Oct 28,2017
Oct 28,2017
10
people found
this helpful
this helpful
We are both so so pleased with our experience with Bradleys Okehampton, especially all the help and support we had from Jonathan. This was my first house I've moved into, having been living with parents before this, and in addition to having no previous landlord ...
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Comment on agent fees
Agent fees seemed to be the standard we've come across - obviously it's always be nice if they were cheaper, but they're on par with all the other main estate agents so can't complain!
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Oct 19,2017
Oct 19,2017
6
people found
this helpful
this helpful
Thank you so much Tom.
You have helped us through many ups and downs over several months! Disaster after disaster. But finally we are almost there!
We are very grateful for your professional but kindly manner. And all your encouragement at the low points.
I ...
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Comment on agent fees
Competitive
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Oct 19, 2017
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Thank you Cindy, you are very much welcome! I hope you both (and your cats and dogs!) enjoy the move to your new home and settle in well. All the best, Tom. ...
Oct 11,2017
Oct 11,2017
7
people found
this helpful
this helpful
tom sold the property on the first day it was on the market. I don't think you could do better than that . excellent...
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Comment on agent fees
very good
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Oct 12, 2017
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Thank you both for your kind review. It has been a pleasure assisting you with your sale and I hope we can help again in the future! ...
Aug 03,2017
Aug 03,2017
8
people found
this helpful
this helpful
Tom recently carried a probate valuation of my parents property and he arrived just prior to the appointment & he conducted himself in a very professional manner at this difficult time for my surviving family member.
I would thoroughly recommend Tom & Bradleys Okehampton branch if required ...
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Comment on agent fees
Very Good
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Aug 03, 2017
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Thank you for you kind review, SB. I hope we can be of assistance again in the future. Tom ...
Jul 15,2017
Jul 15,2017
8
people found
this helpful
this helpful
Excellent service, really lovely staff, very friendly and so helpful in our purchase. Would recommend this branch to anyone. Fantastic!...
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N/A
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Jul 24, 2017
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Hello Emma, it has been a pleasure assisting you with your purchase and we all wish you the best in your new home. Tom ...
Jun 30,2017
Jun 30,2017
9
people found
this helpful
this helpful
From my point of view, I could not have asked for more from you guys. We were kept informed throughout. Everyone that I spoke to were friendly & helpful...
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Comment on agent fees
I am no expert, but I believe the fee's are in line with what other agents charge
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Jun 30, 2017
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Hi Lee, congratulations on your move and best of luck from all of us here at Bradleys! We hope we can be of help again in the future. Tom ...
Jun 30,2017
Jun 30,2017
7
people found
this helpful
this helpful
Two aspects of the Bradleys service. 1. Purchase it was slow, it was annoying, it was hindered by solicitors, however Bradley ( Josh ) kept us as fully informed as he could under difficult circumstances. 2. Rental, very good very slick to get people through the door and plenty ...
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Comment on agent fees
Again never used an agent before but we knew what the costs would be and chose that route so no complaints. Would we look for a more economic on line type rental next time ? Perhaps.
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Jun 27,2017
Jun 27,2017
6
people found
this helpful
this helpful
We always felt listened to and Joshua worked really hard to get things sorted quickly for us and communicated with us the whole time, with step by steps....
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Comment on agent fees
The agent fees were a little high and we did not know that we had to pay the rent and deposit and then the rent again to the agency.
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Jun 03,2017
Jun 03,2017
6
people found
this helpful
this helpful
We found Tom to be reliable, honest and easy to work with. He brought loads of viewers to the house and never gave up hope of a sale, and he kept us optimistic too. He remained calm and worked hard to keep the process going ...
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Comment on agent fees
Fair
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Jun 05, 2017
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Thank you for lovely review, Jo! We wish you all the best from and hope to help again in the future. ...
May 23,2017
May 23,2017
7
people found
this helpful
this helpful
Really pleased with the service provided. The sale was a very drawn out process but Tom knew what was happening a every step and did all he could to keep things moving in the right direction....
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Jun 02, 2017
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Thank you, Pete. It is never easy buying the 100% freehold of a property when 55% is owned by a housing association and 45% by a private party but the process went very smoothly and I am sure you will not be disappointed with your new home! All the best, Tom. ...
Mar 27,2017
Mar 27,2017
8
people found
this helpful
this helpful
Tom has been a brilliant estate agent managing the purchase of our property. Always polite, friendly and efficient working hard to keep everyone informed and on track. I wouldn't hesitate to recommend him!...
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Comment on agent fees
No comment - we are purchasers not sellers.
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May 23, 2017
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Thank you, Chasteys!
It has been a pleasure helping you in your purchase and I really hope you enjoy your new home, which I am sure you will! ...
Jan 26,2017
Jan 26,2017
9
people found
this helpful
this helpful
Very thorough, polite. Listened, took careful good notes and produced a very good description of the property. Good client attitude....
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May 23, 2017
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Thank you both for your kind review. We wish you the best of luck and hope to hear from you again in the future! ...
Dec 23,2016
Dec 23,2016
10
people found
this helpful
this helpful
First class service from a first class team always there to help and to give advice when needed thank you all....
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Comment on agent fees
A little on the high side
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Jan 03, 2017
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Mike & Linda, thank you both for your kind words! It has been a pleasure helping you with your sale and we hope you enjoy your new home in Okehampton. Please feel free to pop in if you are ever passing! ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter ANAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 11:30 AM 09/12/2016 by David Brooks
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter ANAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Okehampton 
