94% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
88% lettings fee satisfaction
NewquaySince opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, ...
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Newquay
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Latest Reviews
8th Mar 2021
reviewed by 'Miles'
3rd Mar 2021
reviewed by 'Property'
24th Feb 2021
reviewed by 'Susan'
21st Jan 2021
reviewed by 'Vanessa Bella'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 97% | £34,000 | £730,000 |
| Lettings | 92% | 88% | £280 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 30 | 0 | 75 | 1 | 115 | 1 | 30 | 1 |
Areas covered
- TR7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
Oct 29,2013
Oct 29,2013
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Bradleys of Newquay came out to take the photos of our house. They were efficient and did not give us any rubbish. They were realistic on the price and helped us in every way they could.They tried to do block viewings to save us ...
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Oct 18,2013
Oct 18,2013
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We have been very satisfied with the staff at Newquay. They have all been extremely helpful. Most important to us is that they have provided us with excellent tenants, obviously vetting prospective tenants very carefully.
We have had the odd problem with the property and ...
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Oct 12,2013
Oct 12,2013
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I would like to express how pleased we were with the overall service. Nothing was too much trouble for the staff at Newquay. Kelly conducted our viewings she was always prompt and helpful. Becky negotiated our purchase and kept us informed at every stage. Michelle ...
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Sep 09,2013
Sep 09,2013
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Of all the agents we have contacted in the South West, Bradleys have far exceeded our expectation by being proactive in sending details of properties by phone and e-mail and following through. Becky from the Newquay office is very personable and helpful. Allso our dealings ...
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Aug 28,2013
Aug 28,2013
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Thanks Kelly for your efficiency and hard work in getting in touch with the landlord. Your response was brilliant and very quick, all we have to do now is move in. Thanks again Kelly....
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Aug 16,2013
Aug 16,2013
1
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As I've only just sold my property in Bristol and hopefully became proceedable I've not fully used your services now that I'm seriously looking for a property we will see how good you are. The contact I've had with Kelly whilst I was waiting for ...
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Aug 09,2013
Aug 09,2013
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Very freindly and welcoming, understood my needs. she was available with regards to making viewing of the property and nothing seamed to much toruble. made this part of the prcoess stress free...
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Aug 08,2013
Aug 08,2013
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We have had our property on the market with Bradley's Newquay since January 2013 in which time they have arranged lots of viewings and given us lots of help and advice with regard to selling and purchasing our new property which we are also doing through ...
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Jul 23,2013
Jul 23,2013
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This is a fantastic agent for both buyers and sellers. I am a professional property investor and as a result have done business with estate agents all over England and these guys really are great.
Here are three reasons why I say this:
1. They take ...
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May 21,2013
May 21,2013
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I found Michelle really helpful, she took the time to find out what I was looking for and why. She actually suggested the propertyI subsequently bought as it was not in my initial property hunt, indeed went in to inquire about something else. Michelle certainly ...
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May 18,2013
May 18,2013
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I decided to use Bradleys at Newquay rather than a local estate agent from Bodmin because of the enthusiasm of Maggie when she did the initial valuation of my property. When an offer was made the whole team were involved and were always helpful for ...
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Apr 09,2013
Apr 09,2013
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Currently purchasing holiday home in Newquay through Bradleys. They bare very helpful and have answered all my questions. The girls are really nice to deal with and I would recommend them for all your real estate needs....
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Apr 11, 2013
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Thank you for your kind words, your feedback is most appreciated. ...
Apr 08,2013
Apr 08,2013
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Michelle and her team, in particular Maggie were fantastic. Always friendly and welcoming, kept us informed throughout our purchase. Where very professional. We cannot recommend Bradley's (Michelle) highly enough. Try made buying a house a pleasant and stress free process....
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Apr 22, 2013
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Thank you for your feedback, it is much appreciated. I am pleased that Michelle and her team were able to help make the house buying process a little less stressful for you. ...
Mar 15,2013
Mar 15,2013
1
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Looked after us very well, nothing being too much trouble and was very helpful. Excellent service and very friendly approach....
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Jan 28,2013
Jan 28,2013
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Really top rate service. Very professional and on the ball, they kept me informed throughout the lengthy negotiations on out latest property purchase. I would thoroughly recommend them to any prospective buyer....
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Jan 22,2013
Jan 22,2013
1
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Purchased my holiday home through Bradleys Newquay. GREAT SERVICE from starrt to finish. The girls are very friendly and professional and went out of there way to make the settlement run as smooth as possible.
I would Recommend them to everyone....
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Dec 07,2012
Dec 07,2012
1
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Such friendly, helpful and professional service. From showing us around the property to helping us with everything else that goes with moving to new rental property they have been excellent and really made us feel comfortable. They really make you feel that are being well ...
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Dec 12, 2012
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Thank you for your positive feedback of the service you experienced, it is much appreciated. ...
Nov 24,2012
Nov 24,2012
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Most people are aware how stressful house buying can be, Bradley's helped make this experience quite the opposite. The agent was always at the end of a phone to answer queries, was always more than happy to arrange further viewings and was always prompt in ...
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Nov 26, 2012
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Thank you for your review of the service you received from Michelle and the team at Newquay, it is most appreciated. ...
Oct 14,2012
Oct 14,2012
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Sales staff were very helpful and did all they could to ensure that the sale went through as speedily as possible. This was only held up by the purchaser who delayed things, even though we had agreed a sale price for a 'speedy' sale !! This ...
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Sep 18,2012
Sep 18,2012
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Nothing was too much trouble for the girls at the Newquay office. They went the extra mile and followed up regularly. I was very please to have purchased my property through them. I can only imagine how great they would be from a sellers perspective. ...
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Sep 18, 2012
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Thank you for your review of the excellent service you received from the team at Newquay. I hope they will be able to assist you on any future transactions. ...
Sep 16,2012
Sep 16,2012
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I contacted many agents in the search for a property to move to Cornwall. My dealings were mostly by email, directions to the properties to view was rarely given and meeting them at the viewings was a pointless waste of time as they generally didn't ...
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Sep 17, 2012
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Thank you very much for taking the time to write a review of the brilliant customer service you experienced from Michelle at the Newquay office. It is a pleasure to read such excellent feedback from our clients regarding how they have been looked after by members of the Bradleys team. ...
Sep 14,2012
Sep 14,2012
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We have bought or sold 7 properties in the last 10 years and Bradleys have been by far the best agent we have dealt with. We found Michelle to be professional, extreemly helpful and prompt with replies to queries.
Its a pleasure to do busines with somebody ...
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Sep 17, 2012
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Thank you for your kind words, it is pleasing to read that you have been a long standing satisfied client of Bradleys and hope we can continue to be of assistance to you. ...
Sep 13,2012
Sep 13,2012
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Our experience of Bradleys was nothing short of superb. We were only in Newquay for a long weekend with the aim of finding an apartment for our son who will be attending college. Bradleys not only bent over backwards to accomodate us at the time, ...
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Sep 17, 2012
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Thank you for your excellent review of the service you received from the team at Newquay office. I am thrilled to read that they went above and beyond to assist you in the purchase of your property and made progression a lot smoother for you. ...
Aug 30,2012
Aug 30,2012
0
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I am a relatively young landlord with a little past experience of letting property. After a long standing tenant of mine who i was very close to passed away, I was in an awkward position having been posted to Cyprus with the RAF. Rather than ...
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Aug 31, 2012
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Thank you for taking the time to write a glowing review on the service you have received from the team at the Newquay office and the central administration team as well. I know they will endeavour to continue to offer the same high level of customer service to you for a long time to come. ...
Aug 25,2012
Aug 25,2012
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Provided a complete service which was a real bonus as we were not living in the area.
Kept us informed of progress and any issues which arose.
Assisted in resolving a couple of problems which were slowing progress.
Even took the finial meter readings for ...
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Aug 30, 2012
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Thank you for your positive comments on the service you received from the Newquay team - if is much appreciated. ...
Aug 22,2012
Aug 22,2012
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Excellent first class service was given by all the staff at Bradleys Newquay. Michelle Rich was the main lady who always responded to our emails and phone calls. She kept us informed of anyone interested in the property and of any viewings. Gave us good ...
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Aug 30, 2012
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Thank you for your positive review of the excellent service you received from Michelle and the team at Newquay, it is much appreciated. ...
Aug 22,2012
Aug 22,2012
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I have dealt with this agent on a number of occasions, both on behalf of clients seeking investment property in the area and also as a prospective buyer. Their service has always been personal, professional and friendly. In this era of emails and texts is ...
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Sep 03, 2012
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Thank you for your recommendation and positive comments on the high level of customer service you have experienced from the team at Newquay. I hope we can continue to be of service to you and your clients. ...
Aug 21,2012
Aug 21,2012
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This was a very complicated sale that Bradelys handled with confidence, charm and tact. They were very patient when the first buyers pulled out and managed to successfully sell this unusual property for very good price in the end.
The were particularly good at keeping ...
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Aug 30, 2012
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Thank you for you positive feedback about the service you received from the team at Newquay office. I was delighted to read that you found them one of the best agents you have come across, Michelle and her team will be thrilled. ...
Dec 18,2009
Dec 18,2009
0
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Lets be clear, not many people like estate agents right? Well these guys really made a difference. I sold through the Newquay office and they were simply excellent. They didn't sell my house within a day or so, it took a few weeks because of ...
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Aug 02, 2012
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Your comments are very much appreciated, thank you for taking the trouble to post an excellent review of the Newquay team. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 1:00 PM 06/02/2018 by Richard
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Newquay 
