94% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
88% lettings fee satisfaction
NewquaySince opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, ...
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Newquay
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Latest Reviews
8th Mar 2021
reviewed by 'Miles'
3rd Mar 2021
reviewed by 'Property'
24th Feb 2021
reviewed by 'Susan'
21st Jan 2021
reviewed by 'Vanessa Bella'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 97% | £34,000 | £730,000 |
| Lettings | 92% | 88% | £280 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 30 | 0 | 75 | 1 | 115 | 1 | 30 | 1 |
Areas covered
- TR7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Sep 11,2015
Sep 11,2015
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from t-he very first time we called into the branch,we have been extremely pleased with the service we received. e
Each member of staff we have come into contact with have managed to come accross as both friendly and professional,nothing is too much ...
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Aug 18,2015
Aug 18,2015
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I can only speak highly of Bradleys estate agents and in particular Michelle and Kelly. Their professionalism is outstanding and nothing is too much trouble. They have been able to answer all our questions and have dealt with any issues promptly and efficiently. We live 300 ...
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Aug 12,2015
Aug 12,2015
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This sale was linked to a purchase - we looked at many properties throughout the area and dealt with many agents - we were particularly impressed with Richard Martyn who is friendly, honest and efficient. We had no hesitation in choosing Bradleys when it came ...
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Aug 12,2015
Aug 12,2015
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They were extremly helpful with us and our application from the start! They was even there over the phone if we needed any advice regarding our application for the property! Polite and very helpful at all times....
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Comment on agent fees
Not to expensive.
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Jul 27,2015
Jul 27,2015
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Overall generally pleased by our experience with Bradley's so far. We applied for two properties and are now living in the second. Agents were honest with us about our applications and helped as best they could with any questions we had. Took just over two ...
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Comment on agent fees
Agency fees and moving in costs were a bit unreasonable we thought, and significantly higher than other local letting agents; this could dissuade us from renting through Bradley's in the future.
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Jul 22,2015
Jul 22,2015
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It has been an absolute pleasure to deal with Bradleys. From the moment that we contacted them we were impressed with their friendly, enthusiastic, professional and efficient team. Nothing has been too much trouble and it has been great to be able to speak to ...
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Comment on agent fees
Willing to negotiate to eliminate competitors and we felt that we were dealt with fairly and honestly.
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Jul 15,2015
Jul 15,2015
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We arranged to view a flat at Crantoch where we were meet by a friendly, polite and very helpful gentleman called Matt, he was very nice, smart in appearance. He was not pushy and we could take are time which I found very nice not ...
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Jun 21,2015
Jun 21,2015
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Right from the start Bradley's have been the most efficient Estate Agent's I have dealt with.
Kelly and Becky were quick to reply to my enquiry and helped with my initial questions.
Matt and Richard have then both helped with my viewing and made the ...
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Comment on agent fees
‚£90 per person for the reference is a little pricey I felt.
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Jun 21,2015
Jun 21,2015
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When we first met Richard we were put completely at ease, he was friendly, helpful, knowledgeable and importantly very patient. We looked at several properties and went back to see them again and Richard just showed us around again. We never felt that he felt ...
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Jun 03,2015
Jun 03,2015
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Fantastic service as soon as I walked through the door. Helpful and friendly straight away and did everything they could to help. Communication is superb with detailed information given at each step of the process. Really felt valued and looked after. Far superior to other ...
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Jun 02,2015
Jun 02,2015
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Matt was fantastic, he easy no pressure approach, relaxing convesation and very informative approach made the viewing very plessent. In fact it was his approach alone that has helped make our mind up on going for the property we looked at.
Nathan Jones-Carr...
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May 26,2015
May 26,2015
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My other half and I have signed up to rent a property through Bradleys Agents. They have been absolutely great and very attentive to our needs. They are very proactive in replying to emails and also very friendly and smiley at all times! :)
We look ...
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May 19,2015
May 19,2015
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We sold our property through Bradley's estate agents, Newquay. We met Kelly for our original appointment, and found her extremely friendly and very clear at explaining the whole process. Our main contact has been Matt Winn, who has been great, thorough and helpful at each ...
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May 18,2015
May 18,2015
2
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last year we saw this house being marketed by another estate agent,we went to view not realising the price as we had no paperwork to look at.i absolutely loved it,and knowing we could never have afforded it,life went on! on another ...
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May 14,2015
May 14,2015
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We purchased our property through Bradley's with Matt Winn as our main contact overseen by Michelle Rich. Very good service provided which included several revisits to the property which were never an issue or too much trouble. Contact with the office was simple with effective ...
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May 14,2015
May 14,2015
3
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We must thank the whole team. Firstly Michelle for finding the property. Secondly Richard who showed us around and then Matt who came with us to check the work had been completed. Always most helpful and a lovely bunch of people, united in delivering a ...
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May 06,2015
May 06,2015
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Everyone I dealt with at Bradleys, Newquay Michelle Rich, Richard Martyn, Kellie Ritchie and Matt Winn have been most helpful and professional and nothing was too much trouble. I would certainly recommend their services to anyone buying/selling a property....
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May 06,2015
May 06,2015
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Both Kelly and Matt were very informative and friendly throughout the whole process from viewing to moving in.
They are both an asset to Bradleys :-)...
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Apr 26,2015
Apr 26,2015
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We found all of the staff at the branch very helpful and knowledgeable, they accompanied our viewers and were very professional we would recommend Bradleys to anyone....
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Apr 13,2015
Apr 13,2015
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From the outset the staff at Bradleys provided a very professional, friendly and efficient service. They were very successful in generating interest in the property and they continued to be proactive during the legal formalities. I was kept fully informed of any developments both by ...
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Apr 13,2015
Apr 13,2015
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I found all the members of the team extremely helpful and efficient, always giving a personal service. I viewed the property with Richard. He was very friendly, relaxed, knowledgeable about the property and I did not feel rushed or under pressure. so important when in ...
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Mar 24,2015
Mar 24,2015
1
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Richard showed us around two properties in total. He was very friendly, attentive to our needs and answered all questions we had. He rang us to touch base on a number of occasions to check our progress, but was never pushy or hard sell like ...
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Mar 13,2015
Mar 13,2015
2
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Matt Winn escorted me to properties on three occasions. He was a comfortable, friendly person to be with, humorous, at ease and informative. He was very polite and not at all pushy and had a pleasant persona with the vendors. My husband joined me on ...
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Mar 01,2015
Mar 01,2015
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Bradley's and Kelly have been very helpful in marketing the property and helping me get it up to the required standard. Many hours were put in by Kelly and the team on my behalf during the six months that the property was vacant i.e. ...
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Feb 27,2015
Feb 27,2015
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The appointment with Matt was a real pleasure. a friendly guy and very knowledgeable. i didn't feel rushed in anyway and he answered all the questions i needed answering. Would definitely recommend Bradleys if Matt is an example of the sort of person you would ...
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Feb 27,2015
Feb 27,2015
1
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Kelly was professional and friendly, helping my husband and me secure tenants for our house in Newquay. This took longer than anticipated and Kelly was good at keeping us informed of what was happening and communicating promptly about visits. She is very organised and has ...
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Feb 24,2015
Feb 24,2015
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Matt was excellent at showing me around both properties. He knew the properties well and answered questions with knowledge and confidence....
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Feb 06,2015
Feb 06,2015
3
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Matt was very friendly and was extremely helpful on our visits to the property, his telephone calls were very punctual and so were the emails, nothing was too much trouble for him , what a lovely man a credit to bradleys...
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Feb 03,2015
Feb 03,2015
1
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Exceptionally helpful, friendly, honest and practical about what we could do to the house given our funds available. Rich's building experience helped no end with ideas. The whole team were always positive and upbeat and ready to help and always went the extra mile, making ...
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Jan 06,2015
Jan 06,2015
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All the staff at Bradleys, Newquay are first class. We where first time buyers and it is a very daunting process from start to finish. We encountered a few hiccups along the way but with the help and support of every team member any issues ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 1:00 PM 06/02/2018 by Richard
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Newquay 
