94% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
88% lettings fee satisfaction
NewquaySince opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, ...
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Newquay
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Latest Reviews
8th Mar 2021
reviewed by 'Miles'
3rd Mar 2021
reviewed by 'Property'
24th Feb 2021
reviewed by 'Susan'
21st Jan 2021
reviewed by 'Vanessa Bella'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 97% | £34,000 | £730,000 |
| Lettings | 92% | 88% | £280 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 30 | 0 | 75 | 1 | 115 | 1 | 30 | 1 |
Areas covered
- TR7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Oct 15,2016
Oct 15,2016
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We have just purchased our first home through Bradleys Newquay. A fantastic professional and knowledgeable team.
All the staff are exceedingly helpful, informative and always polite.
We would not hesitate to get in touch with the Newquay team should we be looking to sell or ...
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n/a
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Sep 30,2016
Sep 30,2016
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michelle,richard & kelly went out of their way to help us sell our house.We had a lot of ups and downs,disappointments and heart ache along the way,but without their expertise and determination we would have never sold our property....
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good, well worth it.
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Aug 05,2016
Aug 05,2016
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Special Agent Kelly......fantastic! Did a great job for helping us each step of the way in buying our new home, always followed up quickly any questions and always called/e-mailed back promptly. Highly professional throughout and made the whole process run smoothly, so nice ...
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Good
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Aug 02,2016
Aug 02,2016
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Oustanding performance by the team were very professional and helpful. Kelly was especially helpful. Would definitely recommend them to other prospective sellers/buyers....
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Jul 27,2016
Jul 27,2016
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We have been delighted with the service we received from the team at Bradleys in Newquay with the assistance of the sale of our flat. Bradleys identified a really good buyer and we were kept informed at every step of the way of the negotiations. ...
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Comment on agent fees
Competitive
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Jul 19,2016
Jul 19,2016
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Kelly sold our house in 3 weeks if you are selling I would defo go with Bradley's the house I sold was in Cornwall I live in Manchester if carlsberg sold property they would do like Bradley's...
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Comment on agent fees
Not bad
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Jul 07,2016
Jul 07,2016
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All the staff at Bradleys made the renting of my new home a pleasurable and stress free experience. All staff deal with any of the issues and there is no being referred to 1 person dealing with the rental. Compared to other agents I have used ...
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Comment on agent fees
Not applicable as I only paid a standard reference fee
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Jun 15,2016
Jun 15,2016
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From the first phone conversation with Kelly I knew I could do business with this agency. I was seeking buy-to-let investment -- with trepidation. Kelly immediately put my mind to rest by answering my many questions. I met Richard at the prospective property and was ...
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Comment on agent fees
The fees seem perfectly reasonable, particularly with the special offer for those doing the entire transaction of buy-to-let within Bradleys.
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May 23,2016
May 23,2016
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I visited the Newquay branch to give my requirements for purchasing a property in town and Octavia was most helpful giving me the details of a property that was just coming onto the market that she felt matched what we required perfectly and took me ...
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good
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May 13,2016
May 13,2016
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One has to hand it to these guys. It took 2 years. There were many twists and turns and a couple of car crashes on the way, for which they were not in the least responsible. Yet they stuck at it. And finally, due to the ...
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Ok
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Apr 11,2016
Apr 11,2016
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Great service from all at Bradleys! We were very happy all round. They kept us better informed than our solicitors and chased information when needed. Sold our house at almost exactly the original valuation, which is pretty good going!...
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Comment on agent fees
Competitive rate which I felt they worked hard for.
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Apr 04,2016
Apr 04,2016
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All the staff we dealt with at Bradleys Newquay were professional and knowledgeable. They pursued the purchase of our property through to completion diligently, liaising with all parties to ensure a smooth transaction as you would expect - sadly too few agents take the selling ...
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Mar 23,2016
Mar 23,2016
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We have just purchased a house via Bradleys and they have been the best agents I have ever dealt with. They ensured the house I was buying went through keeping me up to date and they also provided more information than my own estate agents ...
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Mar 17,2016
Mar 17,2016
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My husband and I have just purchased an apartment in Newquay and Bradley's have been extremely accommodating from arranging viewings at the drop of a hat to negotiating with the seller and us to agree the best way forward. They have succeeded in making this ...
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Mar 16,2016
Mar 16,2016
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Helen & Michelle were amazing! Helen introduced us to the house; she was extremely friendly & professional during the viewing & always got answers to questions quickly. Once our offer was accepted Michelle was then there to take us through the rest of the buying process. I couldn't ...
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Comment on agent fees
Fair fees and they recommended a brilliant solicitor who was also just as helpful and friendly.
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Mar 10,2016
Mar 10,2016
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I'd like to include Michelle Rich as well in my review. All three of you provided a service that far surpassed my experience of other estate agents. You are proactive in your approach, realistic and honest in your advice. You made us feel valued as ...
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Comment on agent fees
Not much room for negotiation with lower priced properties but I guess you get what you pay for.
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Mar 10,2016
Mar 10,2016
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Friendly and positive always ready to help.If you have any problems they do there utmost to help.Our solicitors were very poor but the staff at Bradley's were excellent!!!
Would highly recommend them....
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Buyer
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“Fabulous service, very friendly and professional.Excellent communications at every ......”
Feb 26,2016
Feb 26,2016
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Fabulous service, very friendly and professional.
Excellent communications at every stage of our acquisition.
Would highly recommend Bradleys to all....
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Comment on agent fees
Reasonable fees.
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Feb 22,2016
Feb 22,2016
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How refreshing to find a group that actually work as a team and make a huge effort to update with any developments immediately, rather than the customer having to chase for information. Although I mainly dealt with Michelle and Richard all members of the team ...
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Good
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Feb 22,2016
Feb 22,2016
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Dealt with Richard from day one of purchasing our first property. Richard was nothing but helpful and understanding. Himself and Bradley's Estate Agents Newquay made the whole process easy and straight forward. Would defiantly recommend and hope one day we will work together again.
Andrew...
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Feb 19,2016
Feb 19,2016
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Really helpful and great knowledge on the properties. Very friendly and welcoming, which made us feel we were able to talk to her comfortably about our queries. Left us feeling like she was working for everyone's best interests....
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Comment on agent fees
Seems to be a fairly standard rate of agency fee and ideally that will ensure a reciprocal relationship between; landlord, tenant and agency.
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Feb 17,2016
Feb 17,2016
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Richard was extremely friendly yet professional during our viewing; he was knowledgeable about the area and the property. Once our offer was accepted Michelle was there throughout the transaction to guide us through and help with any queries we may have. Both Michelle and Richard ...
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Comment on agent fees
N/A - I was buying so didn't have to pay them!!
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Jan 29,2016
Jan 29,2016
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This was our first experience in letting a property through an estate agents and had very little knowledge of the procedures. Helen was exceptional from beginning to end. Extremely helpful, knowledgeable and friendly at all times (an asset to Bradleys definitely) as were all the ...
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Dec 09,2015
Dec 09,2015
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Michelle has been extremely professional. She has kept me informed all through the process and helped with my decision making process with her vast knowledge and understanding of the property market. I would definitely recommend Bradleys and I will use them again. Michelle has supported ...
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Dec 07,2015
Dec 07,2015
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Having used Bradleys Newquay to purchase my apartment I can only praise the staff lead by Michelle Rich. The process did not go all to plan, but with the fantastic customer service I received(often daily) from Michelle and all her staff always with a ...
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Nov 26,2015
Nov 26,2015
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I Can't praise bradleys highly enough, friendly efficient staff who always seem to find the time for me. As a local landlord and builder I've used this branch on several occasions for both purchasing and selling and will continue to do so. Five stars!...
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Nov 09,2015
Nov 09,2015
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We had been looking for a property in the Tower Road area of Newquay for a couple of years, just to be close to Fistral Beach and the town centre. Eventually a property came up through Bradley's, we feel in love with the property before ...
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Oct 17,2015
Oct 17,2015
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We looked at our property in April knowing we couldn't complete on any purchase until end November - some agents would not entertain showing us round until we had committed to putting our house on the market. Bradleys were understanding of our situation and showed ...
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Oct 13,2015
Oct 13,2015
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The number of viewings has been impressive and information given about prospective purchasers and appointments has kept us continually in the picture. All the agents dealing with us have been professional but friendly and interested in us as clients. We have used the Newquay branch ...
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Sep 28,2015
Sep 28,2015
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I have bought and sold many properties over the last 20 years and can honestly say that michelle and her team are one of the best agents i have encountered during that time. from the initial listing and to the final exchange and completion. michelle is ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 1:00 PM 06/02/2018 by Richard
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Newquay 
