94% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
88% lettings fee satisfaction
NewquaySince opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, ...
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Newquay
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Latest Reviews
8th Mar 2021
reviewed by 'Miles'
3rd Mar 2021
reviewed by 'Property'
24th Feb 2021
reviewed by 'Susan'
21st Jan 2021
reviewed by 'Vanessa Bella'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 97% | £34,000 | £730,000 |
| Lettings | 92% | 88% | £280 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 30 | 0 | 75 | 1 | 115 | 1 | 30 | 1 |
Areas covered
- TR7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Nov 20,2017
Nov 20,2017
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After attempting to sell my apartment for almost 2 years off and on with an alternative agent I finally made the decision to switch to Bradley's in Newquay. From the outset I found them to be very professional and personable. The service was excellent and I ...
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Comment on agent fees
All fees are too high in the industry! However I was pleased that Richard was able to reconsider the fees with his line manager in order to make the deal happen.
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Nov 06,2017
Nov 06,2017
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Bradley's in Newquay were extremely helpful throughout the selling of my house. Couldn't find anything bad to say, only good things. Would definitely use them again....
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Comment on agent fees
Think you get what you pay for, and a good price compared to the other estate agents I got in touch with.
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Nov 02,2017
Nov 02,2017
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I would highly recommend the team at Bradley's, my house was sold in a day. The team kept me up dated through the whole process. Bradley's wasn't my first choice, I really wish it had been, I waisted six months with a different estate agents ...
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Comment on agent fees
Fair
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Oct 25,2017
Oct 25,2017
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Richard, Shah and David - all very helpful and professional. Customer service was really good and willing to help in every aspect....
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Good
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Oct 24,2017
Oct 24,2017
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Excellent pro-active letting and sales teams. Received regular updates on lettings progress and tenants maintenance of property. Resolved any maintenance issues quickly and competently. Helping our family with a sale during a difficult time with understanding, compassion and efficiency. Unlike any other agent we have ...
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Comment on agent fees
In line with market
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Oct 23,2017
Oct 23,2017
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Excellent service and friendly patient staff, which got the results. My house now completes in a week. A big thank you to everyone in the Newquay office :-)...
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Comment on agent fees
Very good
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Oct 20,2017
Oct 20,2017
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The whole team at Bradley's Newquay have been very supportive and helpful in this stressful time of selling my house. I would recommend Bradley's estate agents to everyone!! I would like to thank the whole team for all the advice and guidance and a big ...
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Good
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Oct 20,2017
Oct 20,2017
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House buying is never stress free! Especially when you are buying a property which is 300 miles away.
The first thing that stood out was the fact they activity updated and chased both sides of the sale/purchase, so helping to move things. I have dealt ...
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Comment on agent fees
standard fees
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Oct 19,2017
Oct 19,2017
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We were initially shown around the property by Kathleen, she was very friendly and very knowledgeable. Our second viewing was with Octavia who was equally as friendly and put us at ease. Once our offer was accepted we have been dealing with Kathleen. Kathleen has ...
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Comment on agent fees
We do not pay agent fees as purchasing.
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Sep 26,2017
Sep 26,2017
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When buying a house through Bradley's, we had more help and advice from them than both our solicitor and the agent we were selling our house through. Thanks to Kath and Richard for all your help in making our move to Cornwall as stress free ...
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Aug 25,2017
Aug 25,2017
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Would just like so say that the staff we have dealt with have been extremely helpful and friendly.nothing was too much trouble for them and they helped us through the process.
Would use again ....
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Comment on agent fees
Reasonable
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Aug 08,2017
Aug 08,2017
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i have had great service from Kathleen , the whole service has been wonderful and very helpful we will use bradleys again for any of our property needs...
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Aug 04,2017
Aug 04,2017
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The only reason that this wasn't given a 5 star rating was because of the solicitor that Bradley's recommended. Although Shah was helpful and friendly when he showed us round the property and Richard was superb throughout, particularly in ensuring matters completed as soon after our ...
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Comment on agent fees
It was agreed from the outset and we went into the agreement fully aware of the fees.
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Aug 02,2017
Aug 02,2017
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I have nothing but praise for Richard Martyn at the Newquay 0ffice he has been at the end of phone with any query Iv'e had and has been very helpful, thank you Richard. cathy...
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N/A
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Jul 28,2017
Jul 28,2017
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Michelle and Richard were very helpful in organising our purchase and rental of new properties .They worked very hard and kept us informed updating us through the process....
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Comment on agent fees
The fees charged were competitive.
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Jul 12,2017
Jul 12,2017
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We bought our house nearly a year ago through Bradley's. They could not have been more helpful and efficient. If we ever move again we would definitely sell our home through them....
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Comment on agent fees
Fairly priced for the competitive market.
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Jul 12,2017
Jul 12,2017
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Very helpful at all times. Very polite and friendly. Tricky sale due to mining search but michelle worked hard to liase with everyone...
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“Excellent customer service and outstanding professional standards aground. My husband ......”
Jul 12,2017
Jul 12,2017
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Excellent customer service and outstanding professional standards aground.
My husband and I could not recommend them more. Mr & Mrs Lee...
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Jul 01,2017
Jul 01,2017
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The whole team at Bradley's made the house buying process a lot easier for us. They were always available to help us out and went above and beyond to help it go through within a very tight time frame. We would not hesitate to recommend ...
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Jun 27,2017
Jun 27,2017
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Went on a couple of rental viewings with Octavia & Richard and found they were extremely helpful they had all the answers to my questions and were very informative! Unfortunately the houses I viewed weren't suited to my needs however I do hope the rent through ...
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Comment on agent fees
Felt the letting fees for renting were fair for the service provided
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Jun 15,2017
Jun 15,2017
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Chose Bradley's based on their valuation of my home and through word of mouth. Chose the fixed price deal so was never in any doubt as to what I would be paying in fees. Good communication throughout and very helpful. Got me a quick sale ...
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Comment on agent fees
All inclusive fixed price package was reasonable. Obviously the online company's are cheaper but they don't get the walking in off the street trade which is what my purchaser did.
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Jun 09,2017
Jun 09,2017
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We spent 2 years house hunting for the perfect new home in the Par - Fowey area. Bradleys looked after us very well and came up with a range of houses to view during that tiime.....
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Comment on agent fees
we felt their fees would be appropriate if we had bought a house through them
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May 25,2017
May 25,2017
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Much more professional and pro-active than any other agents we contacted in Newquay. After a disapointing start with another agent we moved to Bradleys because they were very professional and gave us the confidence that they were the best team to market our property, manage ...
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Comment on agent fees
Initially we thought the fees seemed to be a little higher than other local agents, however it does seem that you get what you pay for. When you consider that the service provised by Bradleys is not just about listing the property on the market, but also following up the parties up and down the chain - the fees seem tobe very reasonable.
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May 23,2017
May 23,2017
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Both Richard Martyn and Octavia Withers very professional, efficient and helpful members of staff. They made the process easy and as pain free as could be. Found them both to be very open and honest on time frames and expectations....
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Comment on agent fees
Fee's are standard for the area, the service from the staff was worth the cost.
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May 22,2017
May 22,2017
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The team at Newquay are professional friendly with a totally 'Can do' attitude. They helped me buy a property through an extremely difficult time and held my hand through the process. I cannot thank them enough for their understanding, kindness and above all wise and ...
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Comment on agent fees
Good
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May 22,2017
May 22,2017
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Octavia has always been very helpful throughout all my dealings with Bradley's. She handles everything with care and professionalism. I would highly recommend her. Five stars!...
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Comment on agent fees
The fees are fairly standard. It's pricey to get into a flat with Bradley's but you do get excellent service for that money. Any problems with the flat have always been dealt with very quickly.
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Feb 06,2017
Feb 06,2017
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A friendly and knowledgeable service, giving advice when asked for and suggestions that helped sell my house quickly. Always went the extra mile to ensure my interests were best served....
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Comment on agent fees
Went for the everything included package that seemed expensive but wasn't. Included solicitors fees and they arranged my solicitor who was amazing
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Dec 14,2016
Dec 14,2016
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From searching for Properties throughout the Newquay area (that met my specific requirements) and each process through to Completion, Michelle has been exemplary, and the service I received was faultless throughout. Between Michelle and Octavia I was continually updated (without having to chase for information) ...
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Dec 08,2016
Dec 08,2016
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A big thank you to Michelle, Octavia and Richard, all lovely people, who have been great throughout the marketing and selling of our house. They are always very friendly, helpful, punctual on house visits and offered excellent advice on the sale of our house. They ...
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Comment on agent fees
the price included solicitor and we didn't get any other quotes so can't compare to other agents pricing, We used Bradleys in Taunton previously, we were happy with the company so went straight to them this time
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Dec 06,2016
Dec 06,2016
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Kelly and Michelle were extremely helpful, received superb service from both of them. Would definitely recommend them to anyone else....
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Richard
(81)
Octavia
(39)
Kathleen
(27)
David
(22)
Alex
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 1:00 PM 06/02/2018 by Richard
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Newquay 
