94% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
88% lettings fee satisfaction
NewquaySince opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, ...
show more
Newquay
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Since opening during 2004, our office has grown from strength to strength, helping people with every aspect of buying, selling and letting property. We have had success selling several new home sites, to include the development of the Newquay Growth Area. Together with my team we have a combined 50 years’ experience, covering the whole of mid Cornwall. We welcome you to our friendly professional and comprehensive service, with customer satisfaction as our main focus. We very much pride ourselves on our customer service and we are proud of our customer reviews on the all agents website, resulting in our Newquay office being awarded the best agent in Newquay.
Latest Reviews
8th Mar 2021
reviewed by 'Miles'
3rd Mar 2021
reviewed by 'Property'
24th Feb 2021
reviewed by 'Susan'
21st Jan 2021
reviewed by 'Vanessa Bella'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 97% | £34,000 | £730,000 |
| Lettings | 92% | 88% | £280 | £1,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 30 | 0 | 75 | 1 | 115 | 1 | 30 | 1 |
Areas covered
- TR7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Aug 21,2018
Aug 21,2018
0
people found
this helpful
this helpful
A massive THANK YOU to David Davies. What fantastic service. My partner and myself were both very anxious about our initial mortgage consultation and we need not have been! David took the time with us to explain everything and did not make us feel rushed ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
“Our dealings with both Caroline and Natalie were friendly, helpful and even fun. Took us through the entire process and happy for us to view monthly....”
Aug 16,2018
Aug 16,2018
0
people found
this helpful
this helpful
Both Caroline and Natalie made the entire process of choosing our home at Nansledan to picking out finishes very easy.
They were happy for us to view the build on a monthly basis and answered our many queries with a smile and in plain speak.
...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2018
Aug 15,2018
0
people found
this helpful
this helpful
I have had excellent service from Octavia Withers for over 2 years now in an all-round way. She has placed new tenants as quickly as possible and has been superb at communication. She is always polite and gets back to me promptly when I have questions. ...
read full review
read full review
Comment on agent fees
The fees are exactly as expected.
Was this helpful?
Yes
Yes
Aug 12,2018
Aug 12,2018
0
people found
this helpful
this helpful
From both a sales and letting side the team have always been friendly and helpful. Richard and Shah have always been really positive about selling my flat and I've received feedback from all viewings. Otavia has been great managing my rental property and they has ...
read full review
read full review
Comment on agent fees
The initial fees are very high for rental more so than other agents. The selling fees are high too but they seem to be in line with agent fees everywhere.
Was this helpful?
Yes
Yes
Aug 10,2018
Aug 10,2018
0
people found
this helpful
this helpful
Plenty of early viewings led to a couple of offers and a successful sale. When difficulties arose with third parties, the team kept chasing for information and kept me well informed....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 25,2018
Jul 25,2018
0
people found
this helpful
this helpful
Nat is an absolute star,she's gone above and beyond what we have had with our agents selling our houses in Northampton,always so so helpful nothing is too much trouble,as we enter our last month before we move to Nansledan she gives useful ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 10,2018
Jun 10,2018
0
people found
this helpful
this helpful
The team at Bradley's Nansledan sales office have been superb in their efforts to make our journey into our dream home as smooth as possible.
In particular Natalie Reynolds warm and welcoming approach kept us sane right up until the moment we got our keys.
...
read full review
read full review
Comment on agent fees
Satisfied
Was this helpful?
Yes
Yes
May 24,2018
May 24,2018
0
people found
this helpful
this helpful
first time using agents found Richard and his staff very helpful so easy for us he gave us a good understanding of their service. would recommend...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
May 24,2018
May 24,2018
1
people found
this helpful
this helpful
I found the service from Bradley's thoroughly professional. Their clear and prompt communication meant I felt fully informed throughout the whole process. Furthermore, the friendly and helpful team assisted me beyond their remit, for example, in providing the contact details of a reliable house clearance ...
read full review
read full review
Was this helpful?
Yes
Yes
May 23,2018
May 23,2018
0
people found
this helpful
this helpful
Excellent service David always returned our phone calls or emails nothing was too much trouble. David had a lot of time for us explaining anything we didn't understand.
1st class service thank you so much...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 21,2018
May 21,2018
0
people found
this helpful
this helpful
Shah met us to look at properties at Nansledan.
He was not only courteous, but nothing was too much trouble. He was most honest and helpful and really did go 'the extra mile'. He has also followed up our visit by phone and made really ...
read full review
read full review
Was this helpful?
Yes
Yes
May 01,2018
May 01,2018
0
people found
this helpful
this helpful
Richard and team are professional and friendly, with their help, this is the second property we have purchased through them...
read full review
read full review
Comment on agent fees
Realistic fees
Was this helpful?
Yes
Yes
Apr 13,2018
Apr 13,2018
0
people found
this helpful
this helpful
Very helpful even in difficult times, honest and trusting, A++++ a very good team thanks.
We would really reccommend them....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 12, 2018
View all comments
(1)
Octavia has been very much on hand when need and have always managed to ease the frustration that we all encounter when selling a property, her expertise as a mediator between seller and buyer and solicitors is second to none. We would recommend Bradleys as they have there finger on the pulse. Big thank to all the team ...
Apr 11,2018
Apr 11,2018
0
people found
this helpful
this helpful
Great experience with Shah from start to finish. Very professional and patient, he made the whole experience of buying my first home as straight forward as possible. Shah is very personable and he was always happy to answer my questions and I feel he went ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07,2018
Apr 07,2018
0
people found
this helpful
this helpful
Shah was always a great delight to talk to and nothing seemed to be too much trouble for him.
Polite and charming whilst very professional,...
read full review
read full review
Comment on agent fees
I feel that the fees are on the high side - BUT - Bradleys sold my property within only a few days of them marketing it. You pay for what you get!
Was this helpful?
Yes
Yes
Apr 04,2018
Apr 04,2018
0
people found
this helpful
this helpful
Purchasing property is probably the biggest investment most people will ever make.
David and Shah went out of their ways to guide and assist. Questions - even the most trivial- were answered with patience and tact, and nothing was too much trouble.
I cannot speak ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 02,2018
Apr 02,2018
0
people found
this helpful
this helpful
From our initial enquiry through to the completion (and even after we had moved in) Natalie couldn't have been more friendly and helpful. Always has a smile and made us welcome and kept us informed. Couldn't do enough to make what can be a bit ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09,2018
Mar 09,2018
1
people found
this helpful
this helpful
Richard is incredibly attentive and considerate. Octavia was also always so incredibly helpful. It was always a pleasure to speak with them and Richard certainly knows the property market. He kept us informed every step of the way and was always full of very helpful ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 16,2018
Feb 16,2018
0
people found
this helpful
this helpful
Natalie was a great and very knowledgeable as well as helpful all the way through the process. We felt no sales pressure either. Fantastic work, thank you.........
read full review
read full review
Was this helpful?
Yes
Yes
Feb 14,2018
Feb 14,2018
0
people found
this helpful
this helpful
The team helped me with the purchase of my very first property and whilst it was not without its difficulties they were there to support me throughout the entire process, even after the sale had completed. A very friendly and helpful group of people that ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 06,2018
Feb 06,2018
0
people found
this helpful
this helpful
Bradleys newquay have just sold another property for me, helpful, efficient and as ever got the job done. Great combined commission / solicitors deal too!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 02,2018
Feb 02,2018
0
people found
this helpful
this helpful
Bought a house through Bradley's. Richard dealt with all of our questions promptly. We were very satisfied with the service...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 01,2018
Feb 01,2018
0
people found
this helpful
this helpful
I could not honestly single out a single staff member who stood out. For me they are a great team, friendly bunch of professionals at what they do best which is customer service. They really do go that little extra mile for you. They actually ...
read full review
read full review
Comment on agent fees
They offered me a package which included solicitors fees which was very reasonable for the amount of work they had to do for us.
Was this helpful?
Yes
Yes
Feb 01,2018
Feb 01,2018
0
people found
this helpful
this helpful
We were very happy with the way Bradleys and in particular Richard and Octavia have handled all our requests for information and their support in the purchase our new house. Friendly, helpful and professional , many thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 20,2018
Jan 20,2018
0
people found
this helpful
this helpful
Very personable and friendly. Informed me of scheduled viewings promptly. Emailing me feedback following house viewings was a great idea! Advised a very good mortgage advisor who made the buying/ selling process stress free....
read full review
read full review
Comment on agent fees
Fees being paid for as part scheme
Was this helpful?
Yes
Yes
Jan 16,2018
Jan 16,2018
0
people found
this helpful
this helpful
Pushy and not helpful made my house buying experience very stressful and constantly hassled me both while I was away and at work....
read full review
read full review
Comment on agent fees
Indifferent
Was this helpful?
Yes
Yes
Jan 25, 2018
View all comments
(1)
Thank you for taking the time to comment upon Bradleys services. We take Customer Service very seriously and are sorry to hear you feel this way, if you could provide us with some more information we would be happy to look into this further. Please email [email protected]. ...
Dec 21,2017
Dec 21,2017
0
people found
this helpful
this helpful
Natalie & Caroline where absolutely fantastic to deal with during our house purchase. They are incredibly professional, warm and friendly. A huge credit to your organisation....
read full review
read full review
Comment on agent fees
N/a
Was this helpful?
Yes
Yes
Dec 20,2017
Dec 20,2017
0
people found
this helpful
this helpful
Very speedy responses to queries made what had been a difficult sale from our old house a smooth purchase. Octavia and the team in the office always very friendly....
read full review
read full review
Comment on agent fees
Don't know I was buying
Was this helpful?
Yes
Yes
Dec 01,2017
Dec 01,2017
0
people found
this helpful
this helpful
We have had a very positive experience up until this point (sale agreed). Kath has been enthusiastic, positive, professional and friendly throughout. If she has been out of office when we have attempted contact, her colleagues have been most helpful and she has always followed ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2017
Nov 21,2017
0
people found
this helpful
this helpful
Bradley's Newquay have been very helpful and supportive during the time they have rented out my apartment. The staff are always cheerful and friendly whenever I call into the office.
When I had the misfortune to end up with a tenant who wouldn't pay his ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Richard
(81)
Octavia
(39)
Kathleen
(27)
David
(22)
Alex
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 1:00 PM 06/02/2018 by Richard
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Newquay 
