95% sales valuation accuracy
99% sales fee satisfaction
71% lettings valuation accuracy
91% lettings fee satisfaction
HelstonOur centrally located office on the corner of Coinagehall Street and Church Street will provide a warm welcome for all clients old and new. In this part of the county we are fortunate enough to handle properties of all types from the town centre flats and terraced properties to the ...
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Helston
Our centrally located office on the corner of Coinagehall Street and Church Street will provide a warm welcome for all clients old and new. In this part of the county we are fortunate enough to handle properties of all types from the town centre flats and terraced properties to the stunning residences in surround villages, many of which feature views over some of our gorgeous beaches. Whether you are buying, selling or letting, we would be delighted to hear from you.
Our centrally located office on the corner of Coinagehall Street and Church Street will provide a warm welcome for all clients old and new. In this part of the county we are fortunate enough to handle properties of all types from the town centre flats and terraced properties to the stunning residences in surround villages, many of which feature views over some of our gorgeous beaches. Whether you are buying, selling or letting, we would be delighted to hear from you.
Latest Reviews
26th Sep 2022
reviewed by 'Phil Wright'
15th Aug 2022
reviewed by 'Rob Beadle'
21st Mar 2022
reviewed by 'Maria and Dave'
23rd Feb 2022
reviewed by 'Doreen'
Opening Hours
Address
Bradleys Estate Agents
1 Meneage Street
Helston
Cornwall
TR13 8AA
01326 564321
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 99% | £49,900 | £770,000 |
| Lettings | 71% | 91% | £425 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 1 | 26 | 0 | 93 | 5 | 103 | 0 | 10 | 1 |
Areas covered
- TR13
- Helston
- TR12
- TR11
- TR20
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Images & Videos
Jan 12,2017
Jan 12,2017
2
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Great team of people, very professional. My house sold within a week thanks to Bradley's. would definitely recommend the Helston branch!...
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Good
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Jan 12, 2017
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Thank you Nikki. What a fast sale that turned out to be. So pleased we could help get you sold so fast. good luck in the future. Kind regards Martin and the team. ...
Jan 09,2017
Jan 09,2017
1
people found
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Really great service, honest and realistic which I think was the reason why we got a quick offer on our house. Martin took the time to sit and explain things to us. They were quick with everything and we felt like they were there every ...
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Comment on agent fees
We feel the Fees are good for the excellent service we received compared to other agents.
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Jan 12, 2017
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Thank you Becky. We try hard to help in all areas of the sale and purchase and its lovely to hear we are doing the right things for our vendors. Kind regards Martin ...
Jan 03,2017
Jan 03,2017
1
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The agents at Bradleys were extremely helpful all through the transaction of my rental property and answered any queries I had quickly and professionally...
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Comment on agent fees
Agents fees were standard
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Jan 12, 2017
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Thanks for the kind review Heather. We hope you have many happy years in the property. It was a pleasure dealing with you. Regards Martin ...
Dec 13,2016
Dec 13,2016
0
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Lorraine was welcoming at the property and showed me round sympathetically. She had a good grasp of the property and mediated well between me and the vendor. She facilitated my purchase smoothly and with good humour. It was a pleasure to do business with Bradleys...
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Jan 12, 2017
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Thank you for the lovely review about Lorraine and the Helston Office. I'm glad we were able help you with your purchase smoothly and with good humour. Regards Martin ...
Dec 11,2016
Dec 11,2016
0
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this helpful
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Although we have placed Verity and Lorraine within the review boxes as we both spent time with them and saw their amazing rapport with their vendors. Martyn in the Helston Branch very much makes up the whole part of Team Bradley's.
Bradley's Helston with the ...
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Comment on agent fees
N/A Purchasing
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Dec 12, 2016
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What lovely things to say about the team. We do work hard to build strong bonds with both our seller and buyers. We very much appreciate your review and we look forward to being able to hand over your keys to your perfect piece of Cornwall. Many thanks from the whole team. Kind regards Martin ...
Dec 02,2016
Dec 02,2016
0
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They are a great team at Bradleys in Helston. Martin has been very helpful and informative throughout the whole process of our house sale. I would highly recommend Bradleys if you are looking to sell your property....
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Comment on agent fees
Good value for the amount of work involved.
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Dec 03, 2016
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It was a pleaser to deal with Mr Mrs W. Thank you for your kind comments and we were extremely pleased to get from Offer to exchange of contracts in two and half weeks. We wish you all the best for the future. Many thanks from Martin and the Helston team. ...
Nov 28,2016
Nov 28,2016
0
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We've been unlucky with the sale of our house, with two sets of buyers dropping out at the last minute due to problems with their own properties or finance. Bradleys have bent over backwards to get it sold for us and have continually found prospective ...
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Comment on agent fees
Worth their fee as they secured a very good price for us.
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Nov 29, 2016
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I would like to thank AndyP for his kind comments about the team here in Helston. There have been some tricky moments with the sale of his property and we would like to thank them for there patience and for sticking with us through thick and thin. Its been a pleasure dealing with them as our vendors ...
Nov 28,2016
Nov 28,2016
0
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Unfortunately, I can not say that we received a positive, professional and efficient service. The Helston branch lost two members of staff during our house selling process, both of which had been handing our property. Service was inconsistent and at times unprofessional....
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Comment on agent fees
Too high for service provided.
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Nov 28, 2016
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Thank you for honest feedback regarding the service you received here in the office. Unfortunately you were selling during a transitional period here in the office. We have had a settled team now for the last 7 months and hope that all of the problems have now been resolved. I can see from the case file there were problems along the way but fortunately we did find you a buyer and get you exchanged and completed. We are always trying to improve our service and take all feedback seriously. Again t ...
Nov 05,2016
Nov 05,2016
0
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All members of staff always helpful and professional.At my request viewings were carried out without me being present.Thank you team you got me the result I wanted....
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Comment on agent fees
Set at a reasonable level.
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Oct 23,2016
Oct 23,2016
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Has been really easy working with this team, brilliant Service and great communication. They made us feel really looked after and felt like we could ring or pop in anytime. Really friendly people with great customer service a joy to work with....
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Comment on agent fees
Very reasonable
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Oct 25, 2016
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Many thanks for your kind words about the team, service and communication. We wish you all the best in the future. Kind regards Martin ...
Oct 21,2016
Oct 21,2016
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Martin and Verity were very helpful and kept us fully informed all the way through to our completion date which made the sale of our flat very easy and straightforward....
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Oct 25, 2016
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I would like to that Paul and Carol Rowley for there kind words. It was a pleasure dealing with you. Good luck with your new purchase. Kind regards Martin ...
Oct 21,2016
Oct 21,2016
0
people found
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Bradley's have nice people working for them, however their ability to organise things and chase up clients is shocking and frankly, not very professional.
I originally chose to go through Bradley's to let my property as their branch manager came to see my house and ...
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Oct 08,2016
Oct 08,2016
0
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The staff at the Helston branch have been very helpful in assisting with our search for a property. Martin and Lorraine have helped us secure the property for what we consider to be a fair price....
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Comment on agent fees
Not applicable as we purchasing.
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Oct 08, 2016
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Thank you so much for your kind feed back. We wish you all the best in the future. ...
Oct 07,2016
Oct 07,2016
0
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All staff were pleasant and helpful, keeping us informed after each viewing and throughout the sale process. Prospective purchasers were followed up and all staff were familiar with my property. Couldn't ask for more....
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Comment on agent fees
Fees are reasonable in comparison to other aGENTS.
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Oct 07, 2016
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I would like to thank Mrs Parsons for her kind words Many thanks ...
Oct 07,2016
Oct 07,2016
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Very easy and friendly to deal with, made for a very smooth, quick & stress free purchase. Were very helpful with our viewing of properties and dealt with is in a professional and efficient manner....
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Oct 07, 2016
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Many thanks for your kind words regarding the team and the office. It was a pleasure to help you in your purchase. ...
Oct 07,2016
Oct 07,2016
0
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The Helston team helped me sell my house really quickly after no progress with other local agents. Martin's proactive attitude gave me confidence throughout the sale process, and Lorraine and Verity were always available to quickly resolve any queries. I am really pleased with the ...
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Comment on agent fees
In line with local market rates
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Oct 07, 2016
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It was pleasure to help you sell your property. We were so pleased to see you move on with your life and we were glad to be part of it. We wish you all the best in the future Kind regards Martin ...
Oct 02,2016
Oct 02,2016
0
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Martin, Lorraine and Verity have done everything possible to help us sale our property. They have kept us well informed and updated.
Their professionalism, enthusiasm and humour has kept us 'sane'
Thank you for everthing....
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Good
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Oct 03, 2016
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I would like to thank Tess and Bernard for there lovely comments. We wish you all the luck in the future. It was a pleasure dealing with you both ...
Jul 08,2016
Jul 08,2016
0
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We were having challenging times with our seller but Lorraine pulled out all the stops for us to complete very good service....
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Good
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Jul 08, 2016
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Many thanks for your lovely comment about Lorraine. She is a star ...
Jun 15,2016
Jun 15,2016
0
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Despite an extended and difficult sale and numerous staff changes, Lorraine was a continuity member of staff throughout.
She kept us well informed of visits and their follow up and was very helpful...
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Comment on agent fees
They appeared to be the norm for the area
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May 30,2016
May 30,2016
0
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Lorraine has been acting as my letting agent for a property for some time and has proved to be thoroughly professional and efficient. She is always polite and helpful and often 'goes the extra mile' to ensure smooth running of the property....
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Comment on agent fees
Company fee structure with other companies although towards upper end.
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Jun 02, 2016
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I would like to take the time to personally thank John for his positive review of Bradleys and Lorraine. She is an asset to the office and company. Many thanks again John ...
May 25,2016
May 25,2016
0
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We were impressed with Lorraine in her help viewing prooerties. We found her friendly, efficient, knowledgeable, she had good ideas and extremely helpful....
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Good
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May 23,2016
May 23,2016
0
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Both Lorraine and Verity have been very helpful,professional,and friendly in dealing with the sale of my property.The property sold within three weeks of being placed on the market, subject to exchange of contracts.I felt that this amazing achievement was down to ...
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good
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May 23, 2016
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I would like to thank Mr Mcglynn for his very positive comments about the Helston branch and team. Many thanks Martin Clements Branch Manager ...
May 22,2016
May 22,2016
0
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Verity valued the house and got it dead right, if I had listened to other agents we would of lost about ‚£20 or ‚£30 thousand. Three viewings within ten days with one offer that we have accepted. Lorraine did the back up office work and so far ...
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Comment on agent fees
average
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May 20,2016
May 20,2016
1
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We signed up to Bradleys with Giles, he then left, so we were given another contact who left 4 weeks later, for us then to be left in limbo with who ever was in the office to deal with us. I have spoken to the Area ...
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Comment on agent fees
Standard fees so can not comment, but then again they did have to re-issue the invoice because they over charged.
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May 23, 2016
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We are sorry to hear of your dissatisfaction with the team changes. Unfortunately staff do leave for a number of reasons and so this will cause us to change things internally. We take every effort to ensure this causes as little disruption to our service as possible and so we apologise if this wasn't as smooth for you. We strive to provide the best service at all times and would ask that if you would like to talk this through further with someone to please contact [email protected] ...
Feb 22,2016
Feb 22,2016
0
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From the beginning of our journey to buying our first home, all the staff we dealt with were very open, accommodating and helpful.
This was our first purchase and by all accounts, there were a number of issues that everyone needed to get over, Bradleys ...
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Comment on agent fees
First time buyer, so no fees for us to pay.
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Dec 03,2015
Dec 03,2015
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During a recent purchase I was keen to have various aspects of the property inspected and surveyed. The agent made access to the property easy for the inspections and surveys that I had requested.
Communications were dealt with in an efficient and timely manner....
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Sep 23,2015
Sep 23,2015
0
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Very friendly and honest!
Great customer service and nothing ever seemed too much hassle, always welcoming and able to advise. Kept us updated and informed on a regular basis.
Goods seller rates and actually sold the property quicker than expected.
Very pleased, many thanks...
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Comment on agent fees
Not the cheapest but definitely one of the lower costs, and we'll worth it!
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Sep 09,2015
Sep 09,2015
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Stephen was brilliant with us .low key made us feel relaxed and In no hurry ,had an answer for every question. He made an out of hours appointment for us to view .Very pleased with the company.Excellent...
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Sep 04,2015
Sep 04,2015
0
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Very Helpful. Always available to help do a viewing. Friendly. Stress free. Has a good local knowledge of the properties and area...
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Jun 21,2015
Jun 21,2015
0
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Very professional service from the Team in Helston, Cornwall. From the first visit by Stephen in which he methodically went through all the information we needed as sellers, to then providing an excellent valuation on our property. Visits from potential buyers started almost immediately and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:05 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Helston 
