98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
Exeter Cowick StreetWe believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which ...
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Exeter Cowick Street
We believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which allows us to accommodate each of our customers needs and to be able to deliver the very best service. We welcome all people to get in contact and look forward to helping you buy, sell, let or rent your property.
We believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which allows us to accommodate each of our customers needs and to be able to deliver the very best service. We welcome all people to get in contact and look forward to helping you buy, sell, let or rent your property.
Latest Reviews
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
29th Dec 2023
reviewed by 'Karen & Steve'
12th Jan 2023
reviewed by 'Marilyn Goddard'
14th Aug 2022
reviewed by 'Wiktor'
30th May 2022
reviewed by 'Sandra Harsant'
31st Jan 2022
reviewed by 'Ashley'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £28,500 | £2,400,000 |
| Lettings | 100% | 85% | £570 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 29 | 0 | 42 | 1 | 230 | 1 | 145 | 0 | 10 | 0 |
Areas covered
- EX2
- Exeter
- EX4
- EX6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 07,2018
Aug 07,2018
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Katie and Kirsty have been amazing - I have never experienced such resilience and they have achieved an incredible result for me . I can not recommend them enough...
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Comment on agent fees
Fair agent fees for the work done and result achieved
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Aug 06,2018
Aug 06,2018
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Kirsty came in the first instant to value my late cousins home. She was very professional, very understanding of the situation we were in and gave us good advice on what to do, or not to do with the property.
We chose Bradley's as the ...
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Comment on agent fees
As expected
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Jul 31,2018
Jul 31,2018
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All staff at the Cowick St Branch are fantastic nothing too much trouble I would definitely recommend them cannot thank them enough for all their hard work on my behalf.....
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Comment on agent fees
Good
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Jul 17,2018
Jul 17,2018
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Good customer service and understands how stressful moving can be. We've used Katie and her team before and wouldn't hesitate to use them again, highly recommended....
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Comment on agent fees
Indusrsty average.
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Jul 10,2018
Jul 10,2018
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Excellent and friendly service from all the staff when purchasing our property. We were kept upto date with the proceedings and phone calls were always returned when requested....
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Comment on agent fees
Not applicable
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Jul 02,2018
Jul 02,2018
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Bradleys managed to secure a sale on first viewing after 9 months on the market with another agent. I found Katie and Kirsty both very helpful and friendly. I was particularly pleased with their communication and updates when it came to chasing the sale. They were ...
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Comment on agent fees
Quite expensive compared with other agents
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Jun 20,2018
Jun 20,2018
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Having been let down on a previous sale with another agent who was far from acceptable, Katie and her team were extremely diligent and kept us informed at all times, with answering our enquiries and getting back to us always within 24hrs and often the ...
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Comment on agent fees
reasonable
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Jun 06,2018
Jun 06,2018
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What can I say... The team at Bradley's Cowick street are excellent! It's a shame I can only choose 2 agents from the branch as Chris also deserves a 5* rating for his services. I had my property listed with another agent N?R for 10 weeks! Bradleys ...
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Comment on agent fees
Very reasonable considering the work completed.
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Jun 05,2018
Jun 05,2018
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They did care in every moment that the process was following the correct steps at the correct time.
Really helpful staff.
Not the first time and probably not the last time I will buy through them....
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Jun 01,2018
Jun 01,2018
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We selected Bradley's to sell my late Aunts flat, mainly because of their friendly approach and local knowledge. Both Katie and Kirsty were easy to deal with and kept us regularly updated with information regarding viewings and feedback. They also helped advise us on potential ...
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Comment on agent fees
The fees were fine, the only thing that went against this was we listed the property in December and they offered a 25% discount in January. Nothing we can do about this I appreciate but slightly annoying nonetheless.
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May 28,2018
May 28,2018
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Overall we were very satisfied, we had fast responses to our emails and calls. Also the agents would meet us for viewings at times to suit us which we found was a lot better than other agents....
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May 20,2018
May 20,2018
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My first time renting a place and moving 100+ miles from previous address. All the staff were helpful and friendly. Would recommend....
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Comment on agent fees
Reasonable compared to other local agents
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May 09,2018
May 09,2018
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The staff are always so helpful and nothing is too much bother. They made the whole experience as stress free as possible. This is the second time I have used this branch and the service was as good as the first time. I would recommend ...
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Comment on agent fees
They are worth it, knowing the ataff take away the hassle of dealing with everyone. Didn’t put me off as I know I would get a excellent level of service.
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Apr 24,2018
Apr 24,2018
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The service Bradley's offered for the sale of our flat was second to none. They were really helpful from the outset making good recommendations, being proactive and keeping us updated with progress. I would not hesitate to recommend Kate and the team to others....
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Comment on agent fees
Good value for money
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Apr 16,2018
Apr 16,2018
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Bradleys were a very proactive agent from the moment I was shown around the property by Christian to the exchange day with Kirsty ensuring that my transition from one property to another was smooth and promptly dealt with on the day. I had no delays ...
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Comment on agent fees
Very fair for the requirements
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Apr 16,2018
Apr 16,2018
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We were very happy with the service from both Katie and Kirsty at Bradleys; the sale was not straightforward, and they both spend a lot of time negotiating both with our purchaser and the vendor of the property we were purchasing to achieve a good ...
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Comment on agent fees
The fees seem reasonable in comparison with other Agents in the area.
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Apr 16,2018
Apr 16,2018
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Everyone at Bradley's has been brilliant. This is my first time living on my own, and so naturally I had lots of questions. However they made the whole process seamless and were always happy to provide updates to me when I asked for them. They ...
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Comment on agent fees
Very transparent and clear on why fees were necessary - no one likes paying fees, but in this case they felt justified and clearly explained.
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“Very happy to help with anything. Apfoaching a problem solving attitude- Very efficient...”
Apr 13,2018
Apr 13,2018
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I am very happy with the way they both helped me when I stressed over selling a property . They explained and helped with the process, step by step! I could not fault them in the slightest ....
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Comment on agent fees
Acceptable fees.
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Apr 10,2018
Apr 10,2018
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From Our very first contact with Bradley's the service provided by Kirsty was excellent. Friendly, approachable and professional from our first viewing through all the stages until completion. Far superior service to other agents in the City!...
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Comment on agent fees
Acceptable and competitive with the current market
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Apr 05,2018
Apr 05,2018
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I recently used Bradley's estate agents in Cowick Street, Exeter to help me complete the purchase of my first house. I found them to be a very polite, efficient and professional team, and I could highly recommend them to anyone...
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Mar 26,2018
Mar 26,2018
1
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Efficient, reliable and friendly staff who was always available to help us through the process of buying our first family home. Many thanks for being proactive and on our case to make this complicated and long process seem short and easy. Would highly recommend their ...
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Mar 19,2018
Mar 19,2018
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I found the staff I dealt with to be very helpful and supportive. The service was first class and I managed to sell at nearly the asking price. A good all round service and support....
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Comment on agent fees
Fees are competitive.
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Mar 16,2018
Mar 16,2018
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Katie & Kirsty gave sound advice during a difficult sale and kept me informed throughout the process. One sale fell through due to a chain but maintained the contact and sold both houses....
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Comment on agent fees
The fees were competitive as were suggestions on solicitors.
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Feb 03,2018
Feb 03,2018
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Our dealings with Bradleys were almost solely through Katie Ball. From the outset she adopted a very professional, yet friendly, approach, and was accurate with the valuation for the house.
I think that the area that she excelled in was the level of communication. We ...
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Comment on agent fees
We were happy with the fees that we paid. We consider the service that we received to be good and of value.
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Jan 31,2018
Jan 31,2018
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I have dealt with the Team at the Cowick Street Branch of Bradleys on several occasions and each time I have received a great service. The Team are very friendly and communicate with you every step of the way providing information and advice throughout to ...
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Comment on agent fees
I found the fees to be reasonable and competitive, and the fees were clear from the outset.
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Jan 30,2018
Jan 30,2018
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I have found the help and support from Bradleys Cowick Street to be outstanding. As a first time buyer, I was nervous and unsure of the whole process but from the point of making an offer to completion, I have had nothing but support, good ...
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Jan 11,2018
Jan 11,2018
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From the very start Katie, Kirsty and Tom were nothing but informative and helpful.
Their market knowledge was A class and they were professional throughout the process.
They gave excellent feedback from viewings and offered solutions to help sell my property.
They were responsive to ...
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Comment on agent fees
Good value for money. I live in Australia and compared to the agent fees here, they are outstanding. They are worth every penny.
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Jan 08,2018
Jan 08,2018
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We bought our house through Bradley's in Cowick St. The staff were extremely helpful throughout. The gentleman who did our viewing was knowledgeable and polite. Throughout the whole process the staff were extremely helpful and responded to queries very quickly. They also did an excellent ...
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N/A
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Jan 08,2018
Jan 08,2018
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Kirsty was very helpful at every stage of the process, as was everyone else we dealt with at the branch. They were all very responsive and made what can sometimes be a stressful process a breeze! Thank you!...
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Comment on agent fees
Typical for the area
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Jan 02,2018
Jan 02,2018
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Very friendly and approachable, I personally find the process of selling and buying houses extremely stressful and Katie and Kirsty were always there to advise and help the process of which I can't thank them enough....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 9:48 AM 22/07/2016 by mia ramsden
If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
