98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
87% lettings fee satisfaction
Budleigh SaltertonThe Bradleys office in Budleigh Salterton has been open since 1994. Since then it has grown from strength to strength, helping people with every aspect of buying and selling property, as well as managing a substantial rental portfolio. The manager Robin Burne and his local team have an in depth ...
show more
Budleigh Salterton
The Bradleys office in Budleigh Salterton has been open since 1994. Since then it has grown from strength to strength, helping people with every aspect of buying and selling property, as well as managing a substantial rental portfolio. The manager Robin Burne and his local team have an in depth knowledge of Budleigh Salterton and the surrounding villages. Robin lives in the town with his wife, two sons and daughter. Recently, as members of the Ombudsman for Estate Agents scheme, the Budleigh Salterton Office took part in a customer satisfaction survey. They received a score of 100% in recommending Bradleys to friends and family. Robin and his team truly believe and fully support the Bradleys aim to offer a professional and high customer service standard by providing The Complete Property Service thus echoing the Bradleys£ motto of £People Serving People£.
The Bradleys office in Budleigh Salterton has been open since 1994. Since then it has grown from strength to strength, helping people with every aspect of buying and selling property, as well as managing a substantial rental portfolio. The manager Robin Burne and his local team have an in depth knowledge of Budleigh Salterton and the surrounding villages. Robin lives in the town with his wife, two sons and daughter. Recently, as members of the Ombudsman for Estate Agents scheme, the Budleigh Salterton Office took part in a customer satisfaction survey. They received a score of 100% in recommending Bradleys to friends and family. Robin and his team truly believe and fully support the Bradleys aim to offer a professional and high customer service standard by providing The Complete Property Service thus echoing the Bradleys£ motto of £People Serving People£.
Latest Reviews
20th Dec 2022
reviewed by 'Valerie'
13th Oct 2022
reviewed by 'Gabrielle'
13th Oct 2022
reviewed by 'Gabrielle'
8th Jun 2021
reviewed by 'Mr and Mrs W'
8th Jun 2021
reviewed by 'Tasha'
23rd May 2021
reviewed by 'Jan Bendall'
Opening Hours
Address
Bradleys Estate Agents
9 High Street
Budleigh Salterton
Devon
EX9 6LD
01395 442201
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £34,750 | £792,500 |
| Lettings | 100% | 87% | £650 | £1,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 0 | 16 | 0 | 75 | 0 | 66 | 0 | 3 | 0 |
Areas covered
- EX9
- Budleigh Salterton
- EX10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Estate agents
Latest Properties
No Properties
Images & Videos
Mar 18,2019
Mar 18,2019
16
people found
this helpful
this helpful
We are delighted with our house purchase and how quickly and smoothly the whole process took. Davina responded to all our queries professionally and very promptly. She helped us negotiate what we thought an appropriate price for the property and was extremely pleasant to deal ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Mar 13,2019
Mar 13,2019
12
people found
this helpful
this helpful
Selling my mothers house from a distance. Davina has been most helpful not only giving us good advice and support but making sure the house was kept safe and secure. Wonderful service thank you!...
read full review
read full review
Comment on agent fees
Happy with the fees charged.
Was this helpful?
Yes
Yes
Mar 05,2019
Mar 05,2019
12
people found
this helpful
this helpful
Our Family have received wonderful service from Robin and his team over many years. Our recent request to find new tenants was dealt with speedily, efficiently and in a friendly manner. Nothing was too much trouble - even out of normal hours viewing - leading ...
read full review
read full review
Comment on agent fees
good for the service provided
Was this helpful?
Yes
Yes
Feb 26,2019
Feb 26,2019
10
people found
this helpful
this helpful
At times I was most unsure of proceeding with my purchase. However Davina never
faltered in her support and and always with a smile.
Carol Ashcroft...
read full review
read full review
Comment on agent fees
The fees have always been high for all agents. It depends on what kind of service is required.
Was this helpful?
Yes
Yes
Feb 26,2019
Feb 26,2019
10
people found
this helpful
this helpful
I feel that I have to give this review in order to show my appreciation for the service I have received from the staff of this office. I am a very precise person and expect to receive an efficient service, this office went beyond my ...
read full review
read full review
Comment on agent fees
na
Was this helpful?
Yes
Yes
Feb 22,2019
Feb 22,2019
9
people found
this helpful
this helpful
I found Bradleys Estate Agents were extremely helpful, friendly, and approachable whilst selling my mother's house. I was always able to contact them on all matters to receive assistance and guidance. They were both knowledgeable and professional in all areas of the process; keeping me ...
read full review
read full review
Comment on agent fees
I found the fees in line with other agents, and worth the support I received through this process. I appreciated receiving a quotation illustrating what the fees might be at the beginning of my selling process.
Was this helpful?
Yes
Yes
Feb 14,2019
Feb 14,2019
11
people found
this helpful
this helpful
When you are dealing at a distance you need to have the confidence that you are dealing with someone who is capable of spinning all the plates for you and that is exactly what Davina did for us, seemingly effortlessly too. Always aware of what ...
read full review
read full review
Comment on agent fees
Good value for money
Was this helpful?
Yes
Yes
Jan 30,2019
Jan 30,2019
10
people found
this helpful
this helpful
Davina is just brilliant, extremely professional, she keeps you updated at all times, she will be finding information from all parties involves, solicitors, other agents, buyers, no stones will be left unturned with Davina, she is so determined. And to top it all, she is ...
read full review
read full review
Comment on agent fees
Fees are in line with other agents, but most importantly the service is five stars.
Was this helpful?
Yes
Yes
Jan 22,2019
Jan 22,2019
12
people found
this helpful
this helpful
We have had a long, frustrating experience of selling & buying a property due to the beginning of the chain falling apart several times. Davina has been amazing - she is the best sort of estate agent as she really cares about people and understands that ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09,2018
Dec 09,2018
11
people found
this helpful
this helpful
With regard to the sale of 6 White Lodge and the purchase of 2b Copp Hill Lane, we have found Robin and his team to be outstanding in professionalism and friendship. Always willing to help and would go beyond the call of duty with such consideration ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Oct 11,2018
Oct 11,2018
11
people found
this helpful
this helpful
Robin has dealt with the letting of our house twice over the last 5 years and he is experienced and professional in his dealings. Our recent letting has gone smoothly thanks to his local knowledge and personable nature....
read full review
read full review
Comment on agent fees
competitive
Was this helpful?
Yes
Yes
Oct 09,2018
Oct 09,2018
12
people found
this helpful
this helpful
I had not had dealings with this Agent before. I found them to be very efficient and friendly. Any query I had was dealt with
Immediately....
read full review
read full review
Comment on agent fees
As I was the buyer, I was not involved in fees.
Was this helpful?
Yes
Yes
Oct 09,2018
Oct 09,2018
13
people found
this helpful
this helpful
Bradleys in Budleigh were efficient and friendly from the start. They gave clear and reasoned advice on the price of our house and how best to market it. Most importantly they were quick to provide feedback from viewings quickly....
read full review
read full review
Comment on agent fees
The fees seem comparative to other agents
Was this helpful?
Yes
Yes
Sep 19,2018
Sep 19,2018
16
people found
this helpful
this helpful
Within hours they were arranging viewings of the apartment and within days we had a prospective customer. Sadly he withdrew and within hours another prospective customer had seen the flat and agreed to rent it. She moved in three weeks after the property was advertised. ...
read full review
read full review
Comment on agent fees
Slightly high but results count!
Was this helpful?
Yes
Yes
Sep 12,2018
Sep 12,2018
10
people found
this helpful
this helpful
Robin was extremely helpful and professional at all times in our dealings with him over the purchase of a property in Budleigh Salterton. Calls were always returned the same day and we always felt that our business was important to him . Well done Robin!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 12,2018
Sep 12,2018
10
people found
this helpful
this helpful
bradleys budley salterton could not fault them very helpfull and professional,communication with myself was great would use this agent again...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08,2018
Sep 08,2018
10
people found
this helpful
this helpful
We have been delighted with the service provided by Davina, Robin and others in the Budleigh office.
To say they went the extra mile is an understatement.
Thank you so much....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 07,2018
Sep 07,2018
10
people found
this helpful
this helpful
Both Robin and Davina have shown empathy and professionalism right from the outset. They both have the ability to connect with clients and nothing is too much trouble....
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Sep 03,2018
Sep 03,2018
8
people found
this helpful
this helpful
Robin was very helpful and professional and managed to keep us well informed with progress further down the chain in spite of little or no help from internet agent. He was very pleasant to deal with as were all members of the Budleigh Salterton office ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 28,2018
Aug 28,2018
9
people found
this helpful
this helpful
From start to finish we were impressed with Davina's commitment to selling our property. She took lovely photos and rapidly assessed the selling points of the cottage. She clearly identified the profile of potential buyers and was realistic about promoting the cottage to suitable clients. ...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Aug 16,2018
Aug 16,2018
8
people found
this helpful
this helpful
We have now bought two properties in Budleigh through Bradleys, with Robin playing a lead role on both occasions. We very much appreciate his style and approach to the process ranging from first viewing to completing the sale. He is not "pushy" but is certainly ...
read full review
read full review
Comment on agent fees
We purchased so did not incur any fees.
Was this helpful?
Yes
Yes
Aug 15,2018
Aug 15,2018
8
people found
this helpful
this helpful
Contracts exchanged this week, but not without the help of Bradleys (Budleigh Salterton), especially Davina who spent a great deal of time with our buyers from France navigating them through the process, as well as ironing out the odd obstacle! Would I use Bradleys again? ...
read full review
read full review
Comment on agent fees
Competitive for a High Street agency.
Was this helpful?
Yes
Yes
Jul 27,2018
Jul 27,2018
7
people found
this helpful
this helpful
Davina and team were very professional but also friendly and very helpful in selling the property for us, we didn't have to worry....
read full review
read full review
Comment on agent fees
Value for money as we live a good distance away and they managed everything for us.
Was this helpful?
Yes
Yes
Jul 19,2018
Jul 19,2018
14
people found
this helpful
this helpful
Thanks Robin for going the extra mile to maintain communication between all parties at crucial times in our recent purchase....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 13,2018
Jul 13,2018
9
people found
this helpful
this helpful
Robin, Davina and the whole team were unfailingly helpful at an extremely stressful time, following the death of my mother. When I was selling the property, their advice was always appropriate, they were enthusiastic, and they always went the extra mile. I live in the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 06,2018
Jul 06,2018
8
people found
this helpful
this helpful
Davina was our main agent and was crucial in breaking up a logjam when trying to buy our house. She, Jacqui and Robin were all extremely helpful and courteous in dealing with us and we are very satisfied with the house we have now bought....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 09,2018
Jun 09,2018
10
people found
this helpful
this helpful
Have used Bradleys for both letting, then selling a flat over the last 2yrs. Robin has always been extremely helpful especially as I don't live locally and was reliant on Robin to arrange meter readings, forward post, etc. He was excellent at relaying communication between ...
read full review
read full review
Comment on agent fees
Don't know.
Was this helpful?
Yes
Yes
Jun 07,2018
Jun 07,2018
7
people found
this helpful
this helpful
We were very satisfied with the way Bradley's team
handled the sale of our property. Nothing was too much trouble and they were courteous and friendly at all times. The negotiators were able to use their knowledge and experience when a health issue intervened and ...
read full review
read full review
Comment on agent fees
To our satisfaction.
Was this helpful?
Yes
Yes
May 28,2018
May 28,2018
6
people found
this helpful
this helpful
I have used Bradleys of Budleigh Salterton initially to buy my apartment and subsequently for the last 4 years to let. The service provided in tenant finding was first class and Mr R Burne and his staff are extremely efficient in the process. I would have ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 17,2018
Apr 17,2018
10
people found
this helpful
this helpful
We were very pleased with the service we received. At all stages they kept us well informed of the progress of the sale. All the staff were equally helpful....
read full review
read full review
Comment on agent fees
Very fair fees
Was this helpful?
Yes
Yes
Robin
(109)
Davina
(99)
Jo
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
strong>1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 2:46 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Chris Baxter MNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Best Estate Agent in Budleigh Salterton 
