London Bridge \/ Clapham Office, London, SE1
5/5, 2 reviews
94% recommended
88% lettings valuation accuracy
92% lettings fee satisfaction
No description for branch.
Black Katz | Properties to rent in London | Flats to Rent in London

Opening Hours
Address

Black Katz
78 Borough High Street
London Bridge,London
Greater London
SE1 1LL
020 7403 5010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 88% 92% £700 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 0 97 9 0 0 0 0 19 0
Areas covered
  • SE1
  • South East London
  • SE17
  • South London
  • SE16
  • Central London
  • SE11
  • SE8
  • SE15
  • SE13
  • EC4
  • E14
  • SE22
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TPOS Lettings TPOS SAGEagent
Latest Properties
Images & Videos

“Giuseppe was absolutely fantastic! Often, my experience with agencies hasn't ......”

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Apr 07,2017
Minithumbup
By: 'Holly'
Apr 07,2017
0 people found
this helpful
Giuseppe was absolutely fantastic! Often, my experience with agencies hasn't been that positive (don't worry, this has never included Black Katz!). He really made the whole process so easy, was very knowledgeable, went the extra mile to see if the office was open for us ...
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“Alexandra is the best real estate agent in London, she ......”

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Apr 06,2017
Minithumbup
Alexandra
By: 'Gege'
Apr 06,2017
1 people found
this helpful
Alexandra is the best real estate agent in London, she helped to find a flat in a couple of days, she managed to match all my criterias and she is really pro-active and supportive. I highly recommend Alexandra...
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“Great service, very helpful and professional.Giuseppe understood what we ......”

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Apr 04,2017
Minithumbup
By: 'Frances'
Apr 04,2017
0 people found
this helpful
Great service, very helpful and professional. Giuseppe understood what we were after and took the initiative to find us a flat that was exactly what we wanted. Patricia was very punctual in responding to any queries we had and ensuring everything was processed in time ...
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“Michelle was great at getting back to us about our ......”

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Mar 31,2017
Minithumbup
Michelle Vanderhyde
By: 'Jack'
Mar 31,2017
0 people found
this helpful
Michelle was great at getting back to us about our many questions. Minimal hassle to get us into the new flat....
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Comment on agent fees
okay. I am still not exactly sure what they are really for.
Was this helpful? Yes

“Very nice and friendly. Not annoying as many London agents ......”

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Mar 24,2017
Minithumbup
By: 'Aleksei'
Mar 24,2017
1 people found
this helpful
Very nice and friendly. Not annoying as many London agents are. Seems very like a very genuine and enthusiastic guy....
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“My partner and I have just secured a rental apartment ......”

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Mar 21,2017
Minithumbup
Vincenzo
By: 'Victoria'
Mar 21,2017
0 people found
this helpful
My partner and I have just secured a rental apartment in Borough. Vince has been brilliantly throughout the process. He helped us negotiate a good price for the property, and kept us up to date with all communications with the landlord. He is enthusiastic about ...
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Comment on agent fees
Black Katz charges an admin fee of around £180. Although pricey, I understand it to be fairly common in the market.
Was this helpful? Yes

“Vincent is fantastic, he is efficient, very helpful and goes ......”

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Feb 15,2017
Minithumbup
Vincenzo
By: 'Justine'
Feb 15,2017
0 people found
this helpful
Vincent is fantastic, he is efficient, very helpful and goes above and beyond. A credit to the company, I would recommend his services to anyone. He went out of his way to show me 2 properties at short notice, on a Saturday afternoon (after working hours) ...
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Comment on agent fees
Reasonable - feel admin fees being charged per person rather than per property is a little excessive
Was this helpful? Yes

“Vincenzo was really warmed and friendly in full time to ......”

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Feb 03,2017
Minithumbup
Vincenzo
By: 'Pablo'
Feb 03,2017
0 people found
this helpful
Vincenzo was really warmed and friendly in full time to view the properties selected for me. The only inconvenient is that I didn't have any 100% confirmation of the tenancy till one day before moving, which is making u feel insecure....
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Comment on agent fees
The fees I think were resalable comparing other agent's fees. Really happy with them.
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“This has been my first time renting a property through ......”

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Nov 17,2016
Minithumbup
By: 'alicecmoore'
Nov 17,2016
0 people found
this helpful
This has been my first time renting a property through Black Katz and it's been an incredibly smooth and easy process. They kept us fully updated whilst we were negotiating an offer, great communication, and then a very quick turnaround on referencing and pre move-in ...
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“I have used Black Katz for several years now. The ......”

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Nov 11,2016
Minithumbup
By: 'Michelle'
Nov 11,2016
0 people found
this helpful
I have used Black Katz for several years now. The tenants I have had have been very good. Black Katz has done their work very well as I have never had problems with rent and the tenants are responsible. The flat is rented quickly, the ...
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Comment on agent fees
All the people at the Southwark Borough branch and Michelle Vanderhyde in particular have been exemplary.
Was this helpful? Yes

“Michelle was absolutely brilliant throughout the process of us renting ......”

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Oct 11,2016
Minithumbup
Michelle Vanderhyde
By: 'LS'
Oct 11,2016
0 people found
this helpful
Michelle was absolutely brilliant throughout the process of us renting a property through Black Katz: helpful, efficient, knowledgeable, friendly and professional. Black Katz was a great lettings agency overall: listening to our requirements, only showing us properties in the area/price bracket we wanted, organising ...
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Comment on agent fees
Agent fees are part of most lettings and Black Katz is competitive in the marketplace.
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“Emma was very helpful with regards to any queries that ......”

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Aug 11,2016
Minithumbup
By: 'Vincent'
Aug 11,2016
0 people found
this helpful
Emma was very helpful with regards to any queries that were raised by me or any of the other tenants. She was also responsive to any emails we sent. The only drawback was that we had been told a second viewing of the house would ...
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“I have worked with Black Katz in order to find ......”

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Feb 25,2016
Minithumbup
By: 'Astig'
Feb 25,2016
0 people found
this helpful
I have worked with Black Katz in order to find a studio for myself. They are very professional, and can say I am very happy with how fast everything went. I am able to move in within just a couple of days after first making ...
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“Very good service, Michelle has been helping us since we ......”

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Feb 19,2016
Minithumbup
Michelle Vanderhyde
By: 'Italian'
Feb 19,2016
0 people found
this helpful
Very good service, Michelle has been helping us since we visited the apartment. She's still willing to help and very responsive if we have any problems in the flat and the managing agent is not available....
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“They were very helpful and speedy handling of requests. I ......”

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Feb 04,2016
Minithumbup
By: 'A'
Feb 04,2016
0 people found
this helpful
They were very helpful and speedy handling of requests. I would recommend Black Katz to anyone looking to rent. Thanks again...
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“Gemma, the contact that we dealt with, was very informative ......”

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Nov 19,2015
Minithumbup
By: 'natalia'
Nov 19,2015
2 people found
this helpful
Gemma, the contact that we dealt with, was very informative and friendly. We knew that we would have to make a decision quickly and Gemma gave us all the documentation that we needed as soon as the initial offer deposit was made....
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“Recently my housemate and I were looking for new property ......”

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Nov 09,2015
Minithumbup
Tim
By: 'SouthLondonHappy'
Nov 09,2015
3 people found
this helpful
Recently my housemate and I were looking for new property to rent in South London - we had strict location requirements and set budget - setting a challenge for our Estate Agents in the competitive London rental market! Tim at Black Katz found the perfect ...
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“Sanil is one of the best agents we have met, ......”

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Oct 08,2015
Minithumbup
By: 'Tom'
Oct 08,2015
3 people found
this helpful
Sanil is one of the best agents we have met, very informative and even offered to drive us to locations. He even picked us up from and dropped us off at the train station after each viewing. Knew what we were looking for and was ...
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“Excellent services. Always had someone available to speak to, and ......”

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Aug 23,2015
Minithumbup
Tim
By: 'Emma'
Aug 23,2015
1 people found
this helpful
Excellent services. Always had someone available to speak to, and always took into account the best interests of both parties (tenant and landlord). Policy on first come first serve particularly appealing for the student market, as obviously students won't always be able to make the ...
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Comment on agent fees
Satisfied with the fees, a little steep for a student however the customer assistance made it worth every penny.
Was this helpful? Yes

“Giuseppe was particularly helpful when finding us a student property ......”

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Aug 19,2015
Minithumbup
Michelle Vanderhyde
By: 'James'
Aug 19,2015
3 people found
this helpful
Giuseppe was particularly helpful when finding us a student property for 2015/2016. He went beyond the call of duty to ensure our needs were met and was very helpful with regards to the negotiation process and securing us the right price. I would highly recommend Black ...
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“Really helpful and effective team. Found a suitable property for ......”

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Aug 07,2015
Minithumbup
Michelle Vanderhyde
By: '__'
Aug 07,2015
1 people found
this helpful
Really helpful and effective team. Found a suitable property for us quickly. Friendly and helpful members of staff. Very prompt replies to queries by email too. Would definitely recommend....
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Comment on agent fees
Agents fees were high and had to pay per tenant, however we had a good service from Black Katz, and fees are high wherever you go. Also didn't take any money from us until we had found and signed for a property we liked.
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“Josh was excellent in helping us find our flat. He ......”

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Aug 07,2015
Minithumbup
Michelle Vanderhyde
By: 'Taylor1234'
Aug 07,2015
1 people found
this helpful
Josh was excellent in helping us find our flat. He understood everything we wanted and therefore showed us flats that specifically met our requirements. He was very informative and knowledgeable and made the process as easy and pain free as possible! Once paying the deposit ...
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“Been dealing with Alex and Michelle for a few years ......”

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Jul 27,2015
Minithumbup
Alex
Michelle Vanderhyde
By: 'C'
Jul 27,2015
5 people found
this helpful
Been dealing with Alex and Michelle for a few years now in letting my flat out. I find them really great, always proactive, attentive and helpful. Speedy responses to emails, phone and providing feedback. With their new systems, even easier and everything goes smoothly....
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“The service I received was poor at best. She was ......”

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Jul 26,2015
Minithumbdown
By: 'Unsatisfied'
Jul 26,2015
4 people found
this helpful
The service I received was poor at best. She was so unhelpful and rude. Her claim that the tenancy commencement date couldn't be altered before it had even been written or signed is just an example of her money grabbing opportunistic attitude. She failed to ...
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By: Emma Callander
Jul 28, 2015
View all comments (2)
Hello, I am sad to read your review as I honestly believe I did my best to make it a smooth process for you all. When you emailed me originally requesting to push the start date of the tenancy back by a week I informed you straight away after speaking to my manager this would not be possible. The date was already agreed between you the tenants and the Landlord, it's not something we can change after a landlord agrees a move in date which you the tenants accepted. If the move in date was p ...

“I have received excellent service from the London Bridge office ......”

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Jul 14,2015
Minithumbup
Michelle Vanderhyde
Alex
By: 'DM'
Jul 14,2015
3 people found
this helpful
I have received excellent service from the London Bridge office over past two years letting my properties. Pro active, professional service....
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Comment on agent fees
fair and inline with market fees
Was this helpful? Yes

“Great experience all round, we told Josh our ideal property ......”

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May 29,2015
Minithumbup
Michelle Vanderhyde
By: 'KBrogan'
May 29,2015
1 people found
this helpful
Great experience all round, we told Josh our ideal property and he arranged 2 viewings for us straight away. The second visit ticked all of our boxes and is the flat we are moving into. Friendly, honest staff who are committed to finding the right property ...
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“Great people, made my life so much easier, and really ......”

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May 27,2015
Minithumbup
Tim
By: 'Chris'
May 27,2015
2 people found
this helpful
Great people, made my life so much easier, and really helped me find a cool place to live, without trying to rip me off. I tried loads of estate agents, and all were pretty useless. Go to Black Katz, they are great, and not out ...
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Comment on agent fees
Fairly good, and not on the extreme level that Foxton sells customers!
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“Excellent service, they showed us around properties within the price ......”

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May 11,2015
Minithumbup
By: 'Tatty'
May 11,2015
2 people found
this helpful
Excellent service, they showed us around properties within the price range, that were exactly what we were looking for. The second house we saw was the one that we are moving into. Great service and always quick to respond to all our queries....
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“i rented this flat in Tulse Hill from Blackatz from ......”

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May 01,2015
Minithumbup
By: 'jimbarkanoodle'
May 01,2015
2 people found
this helpful
i rented this flat in Tulse Hill from Blackatz from September 2013 to September 2014. it didn't start off too well to be honest, the 3 bed flat was old and unloved, the building it was in looked a bit ropey with little maintenance (the house was split ...
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Was this helpful? Yes
By: Andrew
May 06, 2015
View all comments (2)
Good afternoon, I have now looked into matters. I am very concerned that you feel you were lied to over furniture; I can assure you we would never lie and can only assume it was a mis-understanding - if you can please supply more information I will investigate further. Upon your move-in there were maintenance issues which whilst I understand we attended to and resolved quickly I do apologise that there were any to start with. There is always pressure when there is a quick changover but it is ...

“I highly recommend Michael Maslisz who is working Black Katz, ......”

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Apr 23,2015
Minithumbup
Michelle Vanderhyde
By: 'Florian'
Apr 23,2015
1 people found
this helpful
I highly recommend Michael Maslisz who is working Black Katz, London Bridge Branch. Michael is a smart, friendly and very honest guy. After viewing some appartments with him in Southwark area I decided to offer for one of the apparments. The overall process (from offering ...
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Comment on agent fees
Absolutely fine, not to high.
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No image available Michelle Vanderhyde
(32)
No image available Alex
(11)
No image available Tim
(9)
No image available Vincenzo
(8)
No image available Alexandra
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:28 PM 24/03/2017 by Giuseppe Martellone

Awards won by Black Katz, London SE1 1LL



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Black Katz

Branch - London Bridge \/ Clapham Office, London, SE1