97% sales valuation accuracy
98% sales fee satisfaction
98% lettings valuation accuracy
96% lettings fee satisfaction
The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers. ...
show more
The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers.
Many of the sales and lettings teams have been working locally for a number of years and some live in the area themselves.
Operating from a large “high profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.
Many of the sales and lettings teams have been working locally for a number of years and some live in the area themselves.
Operating from a large “high profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.
Latest Reviews
19th Nov 2024
reviewed by 'Alison'
19th Nov 2024
reviewed by 'Mr and Mrs Cattell'
18th Nov 2024
reviewed by 'Lucy Pasmore'
14th Nov 2024
reviewed by 'Reza'
Opening Hours
Address
Beresfords
16 Station Road
Upminster
Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £60,000 | £7,737,500 |
| Lettings | 98% | 96% | £825 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 59 | 3 | 95 | 5 | 89 | 4 | 46 | 0 | 15 | 4 |
Areas covered
- RM14
- RM14 6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Mar 03,2022
Mar 03,2022
1
people found
this helpful
this helpful
I would like to say a huge thank you to Beresford's for providing an exceptional professional service. In particular to Trish Ward who is dealing with my purchase along the other team members of the Upminster branch Adam and Nick. I would highly recommend this ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04, 2022
View all comments
(1)
Hi Laura,
Many thanks for the great review for the team at our Upminster office, and in particular Trish, Adam and Nick. The team are focused on providing the best possible customer care, guiding and supporting every step of the way. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future. Thank you for the recommendation.
Alison Horsley, Customer Services Manager ...
Mar 02,2022
Mar 02,2022
0
people found
this helpful
this helpful
The service was professional and efficient. I was kept informed at all times with the progression of the process and the team secured the best rate for the property....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30, 2022
View all comments
(1)
Ray
Thank you for your recent review in regard to your ongoing relationship with Beresfords. It is great to read that you were kept informed at all times.
Christopher Dutton
Area Director
Residential Lettings ...
Feb 18,2022
Feb 18,2022
0
people found
this helpful
this helpful
I sent a email to enquire about a property via Rightmove, and within 2 minutes Hannah called me. This kind of service is awesome, even though the property wasn't right for me, the service from Hannah was unbelievable.
Very polite, lovely customer service and Beresfords are ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 15,2022
Feb 15,2022
0
people found
this helpful
this helpful
I wholeheartedly recommend Lizzy, she is a very involved person, she is dedicated to her profession and she is very communicative with those who want to rent a house and more!
Thanks Lizzy for everything!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 15,2022
Feb 15,2022
0
people found
this helpful
this helpful
Our experience of Beresfords was very good, with Tricia going that extra mile to facilitate a recently bereaved and housebound gentleman needing to sell his family home to fund his care in a residential care home. Tricia came to the family home to speak face ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26, 2022
View all comments
(1)
Hi Carol,
Thank you for taking the time to post your 5 star review and kind comments for the team at our Upminster office, and in particular Trish and Laura. The team are all focused on providing the best possible customer care, tailoring their approach dependent upon circumstances. They will really appreciate you sharing your experience.
Alison Horsley, Customer Services Manager ...
Feb 12,2022
Feb 12,2022
0
people found
this helpful
this helpful
Excellent service and excellent customer service. I am very happy from the company that regular update me for the market properties...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 04,2022
Feb 04,2022
0
people found
this helpful
this helpful
I will give 5* stars for Lizzie Austin because she was very friendly and helpful
I will recommend to anyone...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12, 2022
View all comments
(1)
I just wanted to thank you for both your kind words and 5* rating. It is great to read that Lizzie was friendly, helpful and you are happy to recommend us to others.
Christopher Dutton
Area Director
Residential Lettings ...
Jan 31,2022
Jan 31,2022
0
people found
this helpful
this helpful
Melissa carried out my mid term inspections and my final checkout. She was very thorough and helpful. She answered all my questions. Thank you!...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12, 2022
View all comments
(1)
Dear Lisa
I know that moving house can be stressful so I am pleased to read that Melissa was thorough and helpful and I know she will be really pleased with your 5* rating.
Christopher Dutton
Area Director
Residential Lettings ...
Jan 28,2022
Jan 28,2022
0
people found
this helpful
this helpful
The staff at Beresfords Upminster were very efficient in dealing with all aspects of our house sale. We were regularly updated as the move progressed and on the whole we very satisfied with the service we received from them. Thank you Beresfords Upminster...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2022
Jan 27,2022
0
people found
this helpful
this helpful
As a first time landlord I have found Karen and her team to be very professional,prompt and accommodating with all issues I have raised....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 12, 2022
View all comments
(1)
Thank you for your recent review in regard to your dealings with our team at Havering lettings. It is great to read that they have been professional and accommodating.
Christopher Dutton
Area Director
Residential Lettings ...
Nov 18,2021
Nov 18,2021
0
people found
this helpful
this helpful
Impressive in terms of valuing our property, seemed to have their finger on the pulse in terms of the market and right price for our homes.
Highly responsive in terms of keeping us updated when needed in what turned out to be a tricky process ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 21, 2021
View all comments
(1)
Hi Daniel,
Many thanks for the 5 star award and positive comments for the team at our Upminster office. With a presence of over 50 years in Upminster, the team would have been best placed to deal with the sale of your property. From the first point of contact through to exchange and completion, the team will keep all parties updated regularly throughout the transaction. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Service M ...
Nov 01,2021
Nov 01,2021
0
people found
this helpful
this helpful
Everything went very smoothly, from first contact to renting out the property. Hannah is very helpful and has been prompt at replying to my queries and letting me know when I've needed to action anything....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2021
View all comments
(1)
Thank you for your review and it is great to read that everything went smoothly for you.
Christopher Dutton
Area Director
Residential Lettings ...
Oct 20,2021
Oct 20,2021
0
people found
this helpful
this helpful
Very helpful from start to finish
Cameron was great in organizing a viewing for a time that suited me, once we had decided to go with the property, he was always quick in getting back to me ensuring it was progressing well...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2021
View all comments
(1)
I wanted to personally thank you for your kind review in regard to your recent dealings with our lettings team at Beresfords. It is great to read that Cameron was helpful and I know he will be thrilled with your 5* rating.
Christopher Dutton
Area Director
Residential Lettings ...
Oct 18,2021
Oct 18,2021
0
people found
this helpful
this helpful
Very accommodating and very professional, I would certainly recommend everybody to use them. Nothing is too much trouble for them!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2021
View all comments
(1)
Dear Joanne
I wanted to thank you personally for your kind review. It is great to read that the team at Upminster have been both accommodating, professional and you would be happy to recommend us.
Christopher Dutton
Area Director
Residential Lettings ...
Oct 13,2021
Oct 13,2021
0
people found
this helpful
this helpful
Excellent service from start to finish from the letting team specially Karen and Cameron. The letting team are very friendly and helpful, quick in response and always keep updated with the process. Quick to find tenant and provide advise as required. Definitely I will recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2021
View all comments
(1)
Thank you for your review in regard to your recent dealings with our lettings team at Upminster. It is fantastic to read that your experience was very positive and you would recommend us to others. I know Karen and Cameron will be thrilled with the 5*.
Christopher Dutton
Area Director
Residential Lettings ...
Oct 13,2021
Oct 13,2021
0
people found
this helpful
this helpful
The team at Beresfords are down to earth, professional and courteous - something which can be hard to find in a lettings agent. I find Karen and Cameron particularly helpful when it comes to finding quality tenants and then reporting and resolving any issues. They ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2021
View all comments
(1)
Mr Patel
I just wanted to thank you for your review and your kind words in regard to your dealings with Karen and Cameron. I hope we can continue our good business relationship for a long time to come.
Christopher Dutton
Area Director
Residential Lettings ...
Oct 03,2021
Oct 03,2021
0
people found
this helpful
this helpful
Having never rented before, we were unsure of the process, but Hannah Grant was very helpful and friendly and guided us through the process from the very beginning. When we viewed the property we are now renting, Karen Elliott-Weare was very friendly and also answered ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20, 2021
View all comments
(1)
Thank you for your kind review. It is great to read that your experience with Beresfords was very positive.
Christopher Dutton
Area Director
Residential Lettings ...
Sep 20,2021
Sep 20,2021
0
people found
this helpful
this helpful
Rating Nathan the manager at Upminster 5 stars as found him to be professional, thourough, patient and very trustworthy and reliable, always doing all he could to support matters....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2021
Aug 17,2021
1
people found
this helpful
this helpful
We believe that Beresfords is the best estate agent we have dealt with and, particularly, Nathan Francis and Tricia Ward at the Upminster branch were excellent.
We had a property whose sale was a real saga - during a property boom it took 2 years to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19, 2021
View all comments
(1)
Hi Chris,
Many thanks for taking the time to leave such a great review for the team at our Upminster office, and in particular Nathan and Tricia. With many years of experience, your sale would have been in very safe hands during these challenging times. Both will do all possible to progress a transaction through to exchange and completion, guiding and supporting throughout the journey whilst keeping all parties updated. Your 5 star award and kind comments are much appreciated, we look forwar ...
Aug 13,2021
Aug 13,2021
1
people found
this helpful
this helpful
Great friendly and efficient service from start to finish.
Would use again, if I were to move in the future.
Highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22,2021
Jul 22,2021
0
people found
this helpful
this helpful
From the 1st moment I contacted Beresfords to last they have been brilliant. Karen explaining everything, Lauren keeping me updated and the amazing Hannah.
Hannah is always helpful, polite and on point with everything and a true credit to Beresfords.
I look forward to a ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 09,2021
Jul 09,2021
1
people found
this helpful
this helpful
Cameron is always helpful, always trying to help me when he can. I have been a tenet for 1 year and it's been a great experience so far! Fantastic customer service!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 23,2021
Jun 23,2021
1
people found
this helpful
this helpful
Hannah was absolutely fantastic. Never moved before or rented but she made life so much easier for us. Talked us through everything & made our life so much easier. Couldnt fault her one bit...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 20,2021
Jun 20,2021
1
people found
this helpful
this helpful
I have had dealings with Beresfords for over 20 years.
They also managed a rental property for me which gave me peace of mind. They were always super helpful if I had any questions or needed any advice with this. If there was anything to be ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 19,2021
Jun 19,2021
1
people found
this helpful
this helpful
Everything was easily done, quick and efficient. Was very pleased with things being digital and online. From viewing the property to collecting the keys only took 12 days which was great !...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2021
May 24,2021
0
people found
this helpful
this helpful
Hannah and Cameron from the Upminster branch were a pleasure to deal with. Both of them were very knowledgeable and had great communication....
read full review
read full review
Was this helpful?
Yes
Yes
May 18,2021
May 18,2021
0
people found
this helpful
this helpful
Beresfords Upminster - The whole team were amazing from start to finish, they were very responsive, would follow up and always return calls/emails ASAP. The knowledge and customer service shown throughout was first class....
read full review
read full review
Was this helpful?
Yes
Yes
May 21, 2021
View all comments
(1)
Hi Terry,
Many thanks for the great review for our Upminster office. This is particularly pleasing to read as we have been extremely busy over the last few months and yet the team have remained focused on providing the best possible customer care. They will really appreciate your 5 star award and kind comments. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager ...
May 18,2021
May 18,2021
0
people found
this helpful
this helpful
We dealt with Hannah and Cameron and they were great. They made the overall experience a lot less stressful than we anticipated...
read full review
read full review
Was this helpful?
Yes
Yes
May 18,2021
May 18,2021
0
people found
this helpful
this helpful
Hannah is very polite and professional in her work and i would strongly recommend beresford to others from my experience...
read full review
read full review
Was this helpful?
Yes
Yes
May 17,2021
May 17,2021
0
people found
this helpful
this helpful
Very professional team, always willing to help. I was able to be in my new home 16 days after first viewing it!...
read full review
read full review
Was this helpful?
Yes
Yes
Charlotte
Christine
(135)
Lauren
(26)
Rachael
Lauren
(18)
Charlie
Jordan
Rebecca
Karen
Sharon
(3)
Colin
Lauren
(3)
William
Ian
Ella
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 1:53 PM 09/04/2018 by Daniel Turner
Awards won by Beresfords, Upminster RM14 2UB
-
2023
Best Letting Agent in Upminster
-
2023
Best Estate Agent in Upminster
-
2023
Best Estate Agent in RM14
-
2023
Best Letting Agent in RM14
-
2023
Best Estate Agent in Greater London North
-
2022
Best Letting Agent in RM14
-
2022
Best Letting Agent in Upminster
-
2022
Best Estate Agent in RM14
-
2022
Best Estate Agent in Upminster
