Upminster, RM14
4.9/5, 320 reviews
95% recommended
97% sales valuation accuracy
98% sales fee satisfaction
98% lettings valuation accuracy
96% lettings fee satisfaction
The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers. ... show more The first ever Beresfords branch opened its doors for business in Upminster in 1968. Since then, although the Company has grown considerably, it has never lost sight of its roots and still takes great pride in offering a very personal and professional service to each and every one of its customers.

Many of the sales and lettings teams have been working locally for a number of years and some live in the area themselves.

Operating from a large “high profile”, prime sited premises in Station Road, the branch operates with state-of-the-art technology and promotes properties across numerous media outlets, including on a large video wall within the branch itself which is clearly visible to the extensive pedestrian footfall that passes by every day.

Opening Hours
Address

Beresfords
16 Station Road
Upminster
Essex
RM14 2UB
sell: 01708 222200 lett: 01708 222211

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £60,000 £7,737,500
Lettings 98% 96% £825 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
59 3 95 5 89 4 46 0 15 4
Areas covered
  • RM14
  • RM14 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“Successful Sale...”

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Jun 26,2023
Minithumbup
Charlotte
By: 'Rob'
Jun 26,2023
8 people found
this helpful
Having only met Charlotte Micallef on Monday she has worked tirelessly and in just under a week has sold my apartment.I'm obviously delighted and trust her to push the sale through as quickly as possible for me....
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“Amazing estate agent!...”

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Jun 24,2023
Minithumbup
Charlotte
By: 'Simon'
Jun 24,2023
10 people found
this helpful
Charlotte has been amazing! From the first visit she was so positive, knowledgeable and very friendly. We felt safe in her hands and she has proved us right. Her photos were excellent and so many friends have remarked on them. They obviously did the job! ...
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“Outstanding team effort throughout our sale a......”

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Jun 22,2023
Minithumbup
Rachael
Jun 22,2023
7 people found
this helpful
Outstanding team effort throughout our sale and purchase process. We are so pleased and would highly recommend Beresfords Upminster branch. Their knowledge, professionalism and customer service is exceptional. Thank you for making the whole process bearable but enjoyable at the same time!...
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By: Alison Horsley
Jun 23, 2023
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Many thanks for the great review for the team at our Upminster office. The team are all focused on providing the best possible customer care, from the first point of contact through to exchange and completion. They will guide and support throughout the journey, keeping in regular contact with all parties. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager ...

“I would like to thank you and the team for ge......”

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Jun 14,2023
Minithumbup
Jordan
By: 'Mike'
Jun 14,2023
3 people found
this helpful
I would like to thank you and the team for getting our problem with the bin sorted out for us so quickly, but I do warn you Jordan that you may have created a rod for your own back. By being so professional and efficient ...
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By: Christopher Dutton
Jun 30, 2023
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Mike, Thank you for leaving such a positive review and 5-star rating. I know Jordan will be thrilled to read your kind words. Christopher Dutton Area Director - Residential Lettings ...

“We sold our family home through the team in Upminster. ......”

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Jun 14,2023
Minithumbup
Charlotte
By: 'Andrew'
Jun 14,2023
8 people found
this helpful
We sold our family home through the team in Upminster. From the outset Charlotte was compassionate and understood the impacts selling a family home after losing our parents The onboarding process was simple and efficent, we were regularily updated. We accepted an offer at the ...
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“Outstanding Service...”

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Jun 12,2023
Minithumbup
Charlotte
By: 'Emma'
Jun 12,2023
10 people found
this helpful
Beresfords Upminster have been amazing in the sale of our property. They’re always polite and highly professional and no question, no matter what has ever been ignored and answered the best they can. They have organised everything for us with no stress or worry ...
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“Excellent service...”

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Jun 07,2023
Minithumbup
Amy
By: 'N.T'
Jun 07,2023
6 people found
this helpful
The Upminster branch offered a very professional service from the beginning to the very end of the process. They kept me fully update to date at all times in relations to the viewing that they had undertaken on my behalf....
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By: Christopher Dutton
Jun 30, 2023
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I wanted to reach out and thank you for your 5-star rating and positive review with regards to your dealings with our lettings team in Upminster. It was great to read that you have been kept fully updated at all times and that the service we have provided has been professional. We hope to continue our good business relationship and working with you in the future. Christopher Dutton Area Director - Residential Lettings ...

“Outstanding...”

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May 27,2023
Minithumbup
Charlie
Amy
By: 'Pat B'
May 27,2023
5 people found
this helpful
This is my first time moving to Upminster, and I could not have asked for a better experience. The staff were so lovely, friendly and helpful and took the time to understand what I was looking for. A huge shout out to Charlie, Amy and ...
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By: Christopher Dutton
Jun 30, 2023
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Pat, Thank you for your positive review and 5-star rating in regard to dealing with our lettings team at Upminster, but especially Charlie and Amy. It was great to read that your moving experience was a positive one, especially as it was your first time moving to the area. We wish you all the best in your new home and hope to deal with you again in the future. Christopher Dutton Area Director - Residential Lettings ...

“With out a doubt the best petting agent in Es......”

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May 25,2023
Minithumbup
Charlie
By: 'James'
May 25,2023
5 people found
this helpful
With out a doubt the best petting agent in Essex/East London. Charlie and the team made it seem so straightforward. I would not hesitate to recommend them and will definitely use them as my own portfolio grows!...
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“Maintenance repairs...”

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May 25,2023
Minithumbup
Jordan
By: 'Dean Taylor'
May 25,2023
2 people found
this helpful
Following a quarterly inspection, Jordan advised there were a number of maintenance issues requiring to be fixed. Initially Jordan had difficulty getting my tenant to respond to requests to arrange for a plumber to inspect and quote. Eventually they did, and Jordan provided me with ...
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By: Christopher Dutton
Jun 30, 2023
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Dean, Thank you for taking the time to leave such a positive review. I know Jordan works very hard to ensure that when problems do arise they are dealt with quickly and professionally. It was great to read that you have been happy with our service and we look forward to continuing working with you in the future. Christopher Dutton Area Director - Residential Lettings ...

“A problem with the gas supply and one of the ......”

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May 24,2023
Minithumbup
Jordan
By: 'Mark'
May 24,2023
2 people found
this helpful
A problem with the gas supply and one of the appliances arose at my rental property in Upminster. Jordan Kemp was excellent at dealing with the matter and also some secondary issues that arose later. Friendly and professional at all times, a pleasure to deal ...
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By: Christopher Dutton
Jun 30, 2023
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Mark, I wanted to thank you for taking the time to leave such a positive review and 5-star rating in regards to your dealings with our lettings team at Upminster and also our Property Maintenance department, especially with Jordan. It was good to read that Jordan has been friendly and professional at all times and we look forward to working with you in the future. Christopher Dutton Area Director - Residential Lettings ...

“Excellent service...”

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May 23,2023
Minithumbup
Amy
By: 'Carl'
May 23,2023
5 people found
this helpful
I recently had the pleasure of working with Amy at Beresfords, and I cannot emphasise enough how outstanding her service was throughout our apartment search and reference checks. From start to finish, Amy demonstrated the highest level of professionalism, friendliness, and efficiency, making the entire ...
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By: Christopher Dutton
Jun 30, 2023
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Carl, I wanted to thank you personally for your extremely positive review with regards to your dealings with our lettings team at Upminster, but in particular with Amy. It is great to read that you found her service to be friendly and professional and I know she will be very grateful for your kind words and 5-star rating. Christopher Dutton Area Director - Residential Lettings ...

“A professional and smooth experience.Amy was......”

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May 23,2023
Minithumbup
Amy
By: 'Naomi'
May 23,2023
4 people found
this helpful
A professional and smooth experience. Amy was wonderful to work with from the get go, clear and concise and extremely helpful. My partner and I found a great property! I highly recommend Amy and Beresfords to anyone looking for their next property in Essex....
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By: Christopher Dutton
Jun 30, 2023
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Naomi, I was thrilled to read about your experience with regards to our lettings team at Upminster. It is great to read that we helped find a great property for you and that you would recommend us to others. We wish you all the best in your new home. Christopher Dutton Area Director - Residential Lettings ...

“Kendall was very very helpful, very polite an......”

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May 17,2023
Minithumbup
By: 'Tommy'
May 17,2023
3 people found
this helpful
Kendall was very very helpful, very polite and cannot thank her enough for getting me to the stage where I am now...
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“Sale of property....”

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May 16,2023
Minithumbup
Charlotte
By: 'Jennifer'
May 16,2023
8 people found
this helpful
My husband and I were very pleased with the service we received from Charlotte.Everything was explained to us and always kept us up to date with any issues.Extremely professional in every way....
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“I can’t thank Charlotte enough for her help a......”

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May 15,2023
Minithumbup
Charlotte
By: 'Sophie Quant'
May 15,2023
8 people found
this helpful
I can’t thank Charlotte enough for her help and support during a stressful time purchasing our house. She has been extremely on the ball and pro active with all stages of the process. We really wouldn’t have been able to sell and purchase ...
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“This whole experience has been one of the bes......”

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May 12,2023
Minithumbup
Amy
By: 'Jonathan P'
May 12,2023
5 people found
this helpful
This whole experience has been one of the best I've had moving into a property. Would like to thank Amy White for all the great support I have received from start to finish! Very informative and helpful. The whole process was made seamless. Thanks to ...
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Was this helpful? Yes
By: Christopher Dutton
Jun 30, 2023
View all comments (1)
Jonathan, I wanted to thank you for your 5-star review and positive words in regards to your experience with dealing with our lettings team at Upminster, in particular Amy. It is great to read that you felt supported throughout the process and that everything ran smoothly. Christopher Dutton Area Director - Residential Lettings ...

“A good experience...”

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May 09,2023
Minithumbdown
Charlotte
By: 'R Sherwood'
May 09,2023
8 people found
this helpful
Very professional approach with good, clear communications in person, via phone and email. Reasoned advice given when sought, advice backed up by visual and written examples. A very good experience to date. My main contact has been Charlotte Micallef but backed up by staff chiefly ...
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“Kendall has been an angel. She is Very profes......”

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May 04,2023
Minithumbup
By: 'Amar'
May 04,2023
2 people found
this helpful
Kendall has been an angel. She is Very professional, personable and keen to support the customer from the moment you start the process. A good start from the first interaction with a positive attitude....
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“Great team at Beresfords in Upminster...”

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May 04,2023
Minithumbup
Charlotte
By: 'Jon Batty'
May 04,2023
10 people found
this helpful
The team at Beresfords have been extremely helpful, helping to navigate a tricky situation to ensure we got an outcome that was best for us and for the sellers of the property we are looking to buy. We have been dealing with both Charlotte and ...
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“Went to look at a property Saturday, and meet......”

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Apr 30,2023
Minithumbup
Charlotte
By: 'Sharon farrugia'
Apr 30,2023
8 people found
this helpful
Went to look at a property Saturday, and meet a young lady called Kendall, what a pleasure, very nice person and felt I could ask her anything, she was so helpful with every question I ask her great...
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Attachments

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“Overwhelmingly positive experience...”

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Apr 30,2023
Minithumbup
Charlotte
By: 'Harry'
Apr 30,2023
8 people found
this helpful
I was thoroughly impressed with the friendly demeanour and expertise that have been on display throughout this entire process. From the initial phone call booking the property viewing to negotiating the purchase. Considering we are first time buyers, we have dealt with estate agents that ...
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“If you want an honest no-nonsense estate agen......”

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Apr 30,2023
Minithumbup
Charlotte
By: 'John'
Apr 30,2023
8 people found
this helpful
If you want an honest no-nonsense estate agent who you can trust completely then choose Charlotte the Branch Manager at Beresfords in the Upminster. Charlotte was so supportive from start to finish and always went the extra mile when required , especially when aspects of the ...
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“From the moment I met Charlotte she was fanta......”

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Apr 30,2023
Minithumbup
Charlotte
By: 'Shannon'
Apr 30,2023
8 people found
this helpful
From the moment I met Charlotte she was fantastic ! On the end of the phone 24/7 nothing was too much trouble ! She is very professional , helpful and always went above and beyond for me ! Can never thank her enough and I would recommend her 100% to anyone ...
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“Honest, straightforward and professional!...”

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Apr 30,2023
Minithumbup
Charlotte
By: 'Paul'
Apr 30,2023
8 people found
this helpful
We can highly recommend Charlotte – The Branch Manager at Beresford's in Upminster. We recently moved into the area and from the start, Charlotte was an absolute pleasure to work with. Honest, straightforward, and professional, Charlotte is everything you wish for in an estate agent. On ...
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“Had a lovely experience with Beresfords! I ca......”

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Apr 29,2023
Minithumbup
By: 'Elle'
Apr 29,2023
4 people found
this helpful
Had a lovely experience with Beresfords! I can’t fault it, the Agent was also delight and very helpful for us....
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“Charlotte & her team have been amazing. I hav......”

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Apr 28,2023
Minithumbup
Charlotte
By: 'Andrew'
Apr 28,2023
10 people found
this helpful
Charlotte & her team have been amazing. I have been very happy with the Beresford’s Upminster Branch & would highly recommend them to anyone selling their house in Upminster! Not only have I seen Charlotte in the office at 7am but I also drove passed the ...
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“We want to express our appreciation to Charlo......”

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Apr 28,2023
Minithumbup
Charlotte
By: 'Susan'
Apr 28,2023
10 people found
this helpful
We want to express our appreciation to Charlotte and her team in the Beresford’s Upminster Branch, for the way they took the time to understand exactly what we were looking for in a new home. It made all the difference to know that you ...
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“Dear Charlotte & Adam. We want to thank you f......”

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Apr 28,2023
Minithumbup
Charlotte
By: 'Carol'
Apr 28,2023
10 people found
this helpful
Dear Charlotte & Adam. We want to thank you for all the fantastic work you've done for us. Thank you for going the extra mile for us on every step of our selling journey! We could not have done this without you, and we are so ...
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“Truly a fantastic service!I have dealt with ......”

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Apr 28,2023
Minithumbup
Charlotte
By: 'Nick'
Apr 28,2023
10 people found
this helpful
Truly a fantastic service! I have dealt with many estate agents and Beresford's in Upminster was by far the best agents I have dealt with in Upminster. They were professional and nice to deal with. From my first phone call with Charlotte who recommended 5 different ...
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Staff picture Charlotte
Staff picture Christine
(135)
Staff picture Lauren
(26)
Staff picture Rachael
Staff picture Lauren
(18)
Staff picture Charlie
Staff picture Jordan
Staff picture Rebecca
Staff picture Karen
Staff picture Sharon
(3)
Staff picture Colin
Staff picture Lauren
(3)
No image available William
Staff picture Ian
Staff picture Ella
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 1:53 PM 09/04/2018 by Daniel Turner

Awards won by Beresfords, Upminster RM14 2UB



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Beresfords

Branch - Upminster, RM14