94% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
96% lettings fee satisfaction
Beresfords opened their first branch in Hornchurch in 1983 and now operate from a large premises in a prominent ‘High Street’ location.FREE VALUATIONS ARE AVAILABLE UPON REQUEST
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Beresfords opened their first branch in Hornchurch in 1983 and now operate from a large premises in a prominent ‘High Street’ location.
FREE VALUATIONS ARE AVAILABLE UPON REQUEST
FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Latest Reviews
16th Dec 2024
reviewed by 'John'
25th Nov 2024
reviewed by 'Glenn Surridge'
7th Nov 2024
reviewed by 'Mr & Mrs Durrance'
30th Oct 2024
reviewed by 'Fran Arjona'
18th Oct 2024
reviewed by 'Paul'
23rd Sep 2024
reviewed by 'Jacquie'
Opening Hours
Address
Beresfords
135 High Street
Hornchurch
Essex
RM11 3YJ
sell: 01708 474 034 lett: 01708 470 222
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 98% | £210,000 | £111,000,000 |
| Lettings | 93% | 96% | £850 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 0 | 8 | 1 | 51 | 0 | 19 | 2 | 7 | 3 |
Areas covered
- RM11
- RM11 1
- RM11 2
- RM11 3
- RM12 4
- RM12 5
- RM12 6
- RM13 7
- RM13 8
- RM13 9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Aug 27,2021
Aug 27,2021
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My experience with Beresfords was efficient, speedy ans compassionate under the circumstances of my enquiry. I cannot thank them enough and highly recommend them to anyone who is considering seeking their property....
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Aug 09,2021
Aug 09,2021
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I have been dealing with Hannah Grant to let my property. She has been polite, friendly, enthusiastic and worked hard to find a tenant for my property....
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Jul 21,2021
Jul 21,2021
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The selling of my mothers property went smoothly from start to finish, a few last minute issues but all dealt with quickly...
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Jul 06,2021
Jul 06,2021
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Very solid,realistic pricing advice which I was happy to follow. Keep me in touch at all times .They knew the area well and explain their pricing methodology which was both sensible and ultimately correct...
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Jul 06, 2021
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Matthew, thank you for the review and it was my pleasure to help you with the sale of your family home. I hope I can help you further in the future.
Assuring you of my ongoing attention
Lee Davey ...
Jun 30,2021
Jun 30,2021
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Excellent service from start to finish, especially from Lee who helped us all the way to achieve the completion on time....
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Jun 29,2021
Jun 29,2021
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From our first meeting with Ben he put us at ease and he gained our trust by delivering on all of the promises he made to see us through the sale of our home with care, consideration and professionalism. We are truly grateful to him ...
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Jun 28,2021
Jun 28,2021
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Kept promise to sell in 6 weeks. Tick easy sale really not too much hardship other than slow buyer solicitors. Ben and team always helpful....
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Jun 21,2021
Jun 21,2021
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The Beresfords team were on the case and were a pleasure to deal with. Despite the covid restrictions, we had great communications throughout the whole purchase process of our new home.
A special thanks to Anitta T and Daniel N who we spoke to on ...
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Jun 18,2021
Jun 18,2021
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We dealt with Ben and Lee and I can honestly say they was great in every way. They was always very friendly and helpful. They always phoned with feedback on our viewings. So friendly. First class...
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Jun 19, 2021
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Hi Debbie,
Many thanks for the 5 star award and kind comments for Ben and Lee who are based at our office in Hornchurch. They are both focused on providing the best possible customer service and will very much appreciate you sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager ...
Jun 01,2021
Jun 01,2021
1
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We had no success selling our property with two previous estate agents so I was a little reluctant to use Beresfords. However, it was the best decision I made. They were very efficient from the moment I instructed them. They were very proactive in securing ...
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May 06,2021
May 06,2021
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Karen, Sharon & all the team were all extremely knowledgeable and very helpful. Karen had a little book with telephone numbers of very useful people you could always rely on from a washing machine man to gardeners. The service I received was excellent and nothing was ...
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Apr 29,2021
Apr 29,2021
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Fantastic team, all viewings were handled professionally and covid19 secure. Nothing was to much trouble for Lee, Scott, Ben and Dan. Paul Beresford should be proud of his Hornchurch team !...
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Apr 06,2021
Apr 06,2021
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The experience I had with Beresford(Hornchurch) is like buying at an auction!I was not told by the estate agent there was a better offer put on the table or ask if the amount is my final or best offer. So, Seller of 47 Frimley ...
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Apr 12, 2021
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Hi Ken,
Having read your recent review I am naturally concerned and disappointed with the comments made within. Following a detailed appraisal of your file and subsequent conversations with the individual concerned, I can confirm our internal notes appear to outline a different view to your own with regards to how events unfolded throughout this transaction. These notes are recorded in real time as matters progress and cannot be amended thereafter. Time is of the essence with any potential pu ...
Mar 23,2021
Mar 23,2021
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This my 3rd tenant provided by Beresfords, regular communication with Cameron Cruiks and Sharon Carpenter throughout the whole process and a successful conclusion....
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Apr 03, 2021
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Thank you for your kind review, I know the guys will be thrilled with your 5* rating.
Christopher Dutton
Area Director
Residential Lettings ...
Mar 02,2021
Mar 02,2021
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the agent keep me up to date with the sale at all times,she was caring and helpful through out....
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“We were very pleased we went to Beresfords to arrange sale of my deceased in laws’s house...”
Feb 22,2021
Feb 22,2021
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We were very pleased we went to Beresfords to sell my in laws’ property for us. At ever stage of the sale process, from initial appraisal to advertising and viewings, the service was first class....
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Feb 19,2021
Feb 19,2021
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Fantastic job done by all. Especially Lee.. worked so hard getting us in our lovely home. Special thanks to Scott also.. they all kept in touch all the time.. very helpful throughout the whole process.. couldn’t recommend them enough....
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Feb 19, 2021
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It was our pleasure. ...
Feb 17,2021
Feb 17,2021
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We found all the Staff at Beresford to be on the ball help and friendly and would help you in any way they could even when they were under pressure. Lee, Ben and staff were fab. Couldn't fit Ben, dan, and scott in below all ...
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Feb 16,2021
Feb 16,2021
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Daniel was very professional and helpful throughout the whole process from viewing to completing on our property.
If we had any questions, he was always there to support us and connect the chain so that all information was coordinated through each party.
Thank you Dan ...
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Feb 15,2021
Feb 15,2021
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Very professional service offered by all team members, from day 1 the valuation right through to the final sale. Also Anita from their Head Office who managed the final part was very professional and helpful....
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Feb 15, 2021
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Hi Tom, Thank you very much for your 5 star review and kind comments for the team at our Hornchurch office, and Anita who is based in our Customer Care Team at Head Office. They are all committed to providing the best possible customer care, and with many years of experience between them, are best placed to deal with any matters that may arise during the transaction. They will offer guidance and support from the first point of contact through to exchange and completion, and keep all parties r ...
Oct 11,2020
Oct 11,2020
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Karen and her fantastic team were always happy to help nothing was too big or too small. From beginning to end everything was handled smoothly, communications was fantastic and I always knew where we were up to and what was happening. What could have been ...
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Oct 20, 2020
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Thank you for your 5* review and it is great to read that everything was handled smoothly.
Christopher Dutton
Area Director
Residential Lettings ...
Jan 21,2020
Jan 21,2020
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Despite having a few tricky aspects to our tenancy (with Claire being in aberdeen and the house in Upminster), Sharon and Cameron made the process as easy as possible. They were a great help through the process, and were a pleasure to deal with - ...
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Jun 02, 2020
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Thank you for your recent review in regards to your dealings with our lettings department. It is great to read that our staff have been professional and helpful and we wish you well in your new home.
Christopher Dutton
Area Director
Residential Lettings ...
Jan 16,2020
Jan 16,2020
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Polite staff, and a very professional approach taken by the team and very positive staff. The staff who dealt with our purchase seemed to always listen and explore ways to answer our queries....
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Jan 20, 2020
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Dear Mary, Thank you for the 4 star review for the team at our Hornchurch office. The team work really hard to deliver the best possible customer care and will appreciate your positive comments. Thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
Sep 11,2019
Sep 11,2019
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Linda Sullivan is an absolute star. I’m sure that without her continuous help and support we would still be waiting to exchange contracts. I can not praise her or thank her enough. My mum passed away earlier this year and she showed so much ...
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Sep 16, 2019
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Dear Petrina, Thank you very much for taking the time to post your 5 star review for Linda at our Hornchurch office. Linda is committed to delivering the best possible customer care and will keep you updated throughout every stage of the process. She will very much appreciate your kind comments. Alison Horsley, Customer Services Manager. ...
Jun 10,2019
Jun 10,2019
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Sold with Beresfords in Hornchurch and received a great service. I was kept updated and was always responded to in a timely manner. Special thanks to Ben Roscoe and Linda Sullivan whom were very helpful and made the whole process run smoothly....
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Comment on agent fees
Very reasonable
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Jun 13, 2019
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Dear Vinnie, Many thanks for your 5 star review. Ben and Linda at our Hornchurch office work really hard to ensure they deliver the best possible customer service and will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager. ...
May 29,2019
May 29,2019
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When we walked into the hornchurch branch we felt comfortable talking to Ben who helped us to understand the best ways forward in selling our home. Ben has given feedback and support throughout our process and kept us up to date with each step. He ...
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Comment on agent fees
We felt that the fees are really good
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May 30, 2019
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Hi Sandra, Thank you for taking the time to post your 5 star review. I am pleased that you experience with Ben and the team at our Hornchurch office has been positive. They all work hard to ensure the process is as stress-free as possible and will very much appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager ...
Jan 28,2019
Jan 28,2019
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Ben knows his market and priced our house sensibly. The whole sale process went very smoothly and we were kept informed of progress throughout....
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Comment on agent fees
Fees were as negotiated and in the range expected.
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Jan 31, 2019
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Thank you for your positive feedback and taking the time to leave a 5 star review for Ben. I'm really pleased to hear that you were impressed with the level of service provided by our Hornchurch team who work really hard to ensure our clients receive the best possible customer care throughout the sales process. ...
Jan 14,2019
Jan 14,2019
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Linda provided guidance and did a lot of leg work for us in order to ensure that our timelines for house purchase are met. She ensured that the timelines are well know to all parties and communicated well with everyone in chain to keep the ...
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Jan 22, 2019
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May I thank you for taking the time to leave a 5 star rating for Linda in our Hornchurch office. I am pleased you were impressed by the level of service offered by Linda and will ensure your kind comments are passed on to her. ...
Oct 15,2018
Oct 15,2018
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Linda was extremely helpful throughout the sales process of our house. She dealt with the buyer efficiently at all times.
Linda is very professional and friendly....
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Aug 22,2018
Aug 22,2018
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Ensured a smooth transition from the Initial viewing through to completion.
The staff were all very friendly and helpful, especially Linda whom we dealt with the most....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 9:39 AM 08/08/2017 by allAgents
Awards won by Beresfords, Hornchurch RM11 3YJ
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2024
Best Estate Agent in Hornchurch
-
2024
Best Estate Agent in RM11
-
2023
Best Letting Agent in Hornchurch
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2023
Best Estate Agent in Hornchurch
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2023
Best Estate Agent in RM11
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2023
Best Letting Agent in RM11
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2022
Best Letting Agent in RM11
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2022
Best Letting Agent in Hornchurch
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2022
Best Estate Agent in RM11
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2022
Best Estate Agent in Hornchurch
