Braintree, CM7
4.9/5, 410 reviews
96% recommended
96% lettings valuation accuracy
96% lettings fee satisfaction
Operating from a prime sited ‘High Street’ location the branch has been successfully selling and letting properties locally since it first opened its doors for business back in 2007.Through enhanced technology, buyers and tenants can access local properties throughout the entire Beresford branch network spread across most of Essex and ... show more Operating from a prime sited ‘High Street’ location the branch has been successfully selling and letting properties locally since it first opened its doors for business back in 2007.

Through enhanced technology, buyers and tenants can access local properties throughout the entire Beresford branch network spread across most of Essex and into parts of Greater London.


FREE VALUATIONS ARE AVAILABLE UPON REQUEST
Beresfords Group

Opening Hours
Address

Beresfords
74a High Street
Braintree
Essex
CM7 1JP
sell: 01376 348444 lett: 01376 348666

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 96% 96% £575 £2,225
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
106 1 184 10 42 1 38 5 23 0
Areas covered
  • CM7
  • CM7 1
  • CM7 2
  • CM7 3
  • CM7 5
  • CM7 9
  • CM77 7
  • CM77 8
  • CM77 6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA SAGEagent
Latest Properties

No Properties

Images & Videos

“Jo just “looks after my property for me”, and is ......”

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Nov 09,2017
Minithumbup
By: 'Braintree'
Nov 09,2017
1 people found
this helpful
Jo just “looks after my property for me”, and is quick to answer and follow my instructions. Brilliant. Best agent I've ever had. As a bonus my most recent tenants paid rent on time and the house was left in almost a 'better condition' than ...
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Comment on agent fees
I’m happy with the continued management fees. It is always disappointing to have such heavy initial fee’s when new tenants. Airport lettings do not have an initial finders fee.
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“A first class service from Joanna Roberts who has been ......”

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Nov 09,2017
Minithumbup
Ryan
By: 'Peter'
Nov 09,2017
1 people found
this helpful
A first class service from Joanna Roberts who has been most professional, efficient and has well exceeded expectations to ensure a smooth tenancy renewal....
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Comment on agent fees
Good
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“Beresfords at Braintree have been letting a flat for me ......”

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Aug 11,2017
Minithumbup
Ryan
By: 'OneFlatBraintree'
Aug 11,2017
1 people found
this helpful
Beresfords at Braintree have been letting a flat for me for the past ten years. Always excellent knowledgeable service. Issues dealt with promptly and professionally. I would recommend Beresfords Braintree office to anyone....
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Comment on agent fees
I have always considered the fees taken by Beresfords to be very fair.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
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Many thanks for leaving your feedback. I was pleased to read that we have been acting for you for more than 10 years and that during that time you have been happy with the level of service provided by our lettings team in Braintree. It's also great that you are more than happy to recommend us to others. Can I take this opportunity to thank you personally for all the business you have, and continue to provide to us. ...

“Ryan and the service from his team in letting our ......”

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Jul 20,2017
Minithumbup
Ryan
By: 'Monkey'
Jul 20,2017
1 people found
this helpful
Ryan and the service from his team in letting our property was excellent, they sourced a prospective tenant within a day of marketing and moved swiftly in getting references checked. Friendly, polite and a real can do determined attitude in both winning business and securing ...
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Comment on agent fees
A fair rate when discount is taken into account.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 22, 2017
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I just wanted to thank you for leaving your recent reviewa and I'm pleased that you have been happy with the level of service provided by our lettings team at Braintree. I just wanted to respond to your comments about having one point of contact. Most of our 'front facing ' lettings Negotiators spend a large amount of their working day out of the office working face to face with either landlords and tenants. So rather than clients having to call our office to speak with them and wait for a res ...

“We have been dealing with Ryan Spong for some years ......”

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Jul 19,2017
Minithumbup
Ryan
By: 'Singh'
Jul 19,2017
1 people found
this helpful
We have been dealing with Ryan Spong for some years and he has always provided excellent customer service, good professional advice and his attention to detail is of the highest degree....
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By: Steven Bond Managing Director Residential Lettings
Jul 20, 2017
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Many thanks for your recent review, 5 star rating and positive comments about Ryan. I know he takes great pride in the service he offers to clients. With lots of local knowledge and industry expertise he is well placed to offer sound and professional advice to both landlords and tenants alike. I'm pleased that you have been happy with the level of service provided and appreciate the business that you have and continue to provide to our company. ...

“Fantastic communication - have been managing my property for the ......”

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Jul 12,2017
Minithumbup
Ryan
By: 'Miss'
Jul 12,2017
1 people found
this helpful
Fantastic communication - have been managing my property for the last few years and wouldn't trust another agent, regardless of fees! Had an excellent experience and are very pleased with Ryan and Jo's efforts in looking after my property and best interests. Nothing is too ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 19, 2017
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Miss Clark Just wanted to thank you personally for your recent feedback and 5 star rating. I'm pleased that you have been happy with the level of service provided by our lettings team in Braintree. Ryan and Jo have both worked for Beresfords for many years now and retain excellent business relationships with their clients. Can I conclude by thanking you for all the business which you have and continue to provide to us. ...

“Fantastic dealing with Jo at the Braintree office, superb advice ......”

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Jul 12,2017
Minithumbup
By: 'Mr'
Jul 12,2017
0 people found
this helpful
Fantastic dealing with Jo at the Braintree office, superb advice and sorted all my unexpected problems by going the extra mile. Even sorted me out during out of office hours, which was very kind of her. A credit to Beresfords....
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Comment on agent fees
Good fees
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“Chris, has been oustanding from day one,always available giving ......”

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Jul 11,2017
Minithumbup
By: 'DRABS.'
Jul 11,2017
1 people found
this helpful
Chris, has been oustanding from day one,always available giving sound advice and positive feedback.His support in our purchase of the property has been most appreciated. He is a credit to the company. John Drabwell....
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Comment on agent fees
N/A.
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“Ryan has managed my flat in Braintree for many years. ......”

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Jul 07,2017
Minithumbup
Ryan
By: 'John'
Jul 07,2017
1 people found
this helpful
Ryan has managed my flat in Braintree for many years. He has been professional in all aspects which is most appreciated since I am not able to personally visit the property and his service gives me complete peace of mind....
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By: Steven Bond Managing Director Residential Lettings
Jul 11, 2017
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John I appreciate you taking the time to leave your feedback and am grateful for your 5 star review. Ryan has excellent long-standing business relationships with many of his clients and Im pleased that you have been happy with the level of service extended to you by both himself and the rest of his team. ...

“Ryan and his team have provided an excellent service to ......”

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Jul 06,2017
Minithumbup
Ryan
By: 'Graham'
Jul 06,2017
0 people found
this helpful
Ryan and his team have provided an excellent service to us for over 10 years dealing with the Braintree and Chelmsford offices. managing rentals, new tenants, inventories, accounts etc. All staff we have dealt with are well trusted and provide a very friendly, efficient and professional ...
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Comment on agent fees
Fees are average for the market. Service is excellent.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 12, 2017
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Mr Nicholas I just wanted to thank you for taking the time to provide your feedback. Its great to see that we have been working with you for over 10 years and that you have been pleased with the level of service provided by our lettings teams in both Braintree and Chelmsford. I very much appreciate the business which you have and continue to provide to us. ...

“We have had great service from Ryan and the team ......”

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Jul 06,2017
Minithumbup
Ryan
By: 'New'
Jul 06,2017
0 people found
this helpful
We have had great service from Ryan and the team at Braintree. As new landlords we have built up a great relationship with Beresfords and we have received 1st Class service and attention....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Thank you for your recent feedback. Im pleased that as new landlords your experiences of dealing with Beresfords has been positive. I hope that we can enjoy a good long-term business relationship with you and wanted to say thanks for choosing us as your appointed letting agent. ...

“Have been a landlord of Beresfords for over 10 years. All ......”

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Jul 05,2017
Minithumbup
Ryan
By: 'Carol'
Jul 05,2017
0 people found
this helpful
Have been a landlord of Beresfords for over 10 years. All staff are very professional and efficient. They always source good quality tenants and I would definatey recommend them to other landlords as overall service is excellent....
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Comment on agent fees
Considering everything they do for me their charges represent excellent value for money. Would not use anyone else even if they were cheaper.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Hi Carol Thanks for your recent feedback and its great that you have been working with us for such a long time. Im pleased that you find our staff professional and efficient and feel that our charges represent value for money. We never claim to be the cheapest agent in town but are certainly not the most expensive either. To us its all about delivering a consistently high quality and professional service at a competive fee. I appreciate you giving my lettings team in Braintree a 5 star rating a ...

“Ryan has has been polite and professional since he helped ......”

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Jul 05,2017
Minithumbup
Ryan
By: 'Claire'
Jul 05,2017
0 people found
this helpful
Ryan has has been polite and professional since he helped find tenants for me 7 years ago. Always makes you welcome when you drop into the shop....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Claire I appreciate you taking the time to leave your review and am pleased that you have been happy with the service provided by Ryan. I know he always goes out of his way to help his clients and its good to see that his efforts have paid off on this occasion. ...

“Excellent service! I would definitely recommend Ryan at Beresfords Braintree. ......”

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Jul 05,2017
Minithumbup
By: 'Jo'
Jul 05,2017
0 people found
this helpful
Excellent service! I would definitely recommend Ryan at Beresfords Braintree. My properties are managed very well, and I do not need to worry about a thing!...
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Comment on agent fees
I feel this is a fair percentage taken for fees.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 06, 2017
View all comments (1)
Jo Many tahnks for taking the time to leave your review. I am pleased that you have been happy with the level of service provided to you by Ryan and his staff at Braintree and appreciate you giving them a 5 star rating. ...

“Always available to answer our calls and makes the whole ......”

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Jun 28,2017
Minithumbup
Ryan
By: 'Mrs'
Jun 28,2017
0 people found
this helpful
Always available to answer our calls and makes the whole process of let a lot easier. I have peace of mind, knowing everything is done on time. Thank you Ryan....
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Comment on agent fees
im happy with the fees. well worth every penny and peace of mind.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 28, 2017
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Mrs Starr Thank you so much for providing your feedback and I'm pleased that you have been happy with the level of service provided to you by Ryan and the rest of his team at Braintree. Also nice to see that you believe our charges represented good value for money. ...

“Ryan was quick to respond to my original enquiry. Support ......”

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Jun 26,2017
Minithumbup
Ryan
By: 'Steve'
Jun 26,2017
0 people found
this helpful
Ryan was quick to respond to my original enquiry. Support staff were introduced quickly where he was not available and all staff are pleasant to deal with....
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Comment on agent fees
Negotiable.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 28, 2017
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Mr Ibbotson Thanks for giving Ryan and his team at Braintree a 5 star rating. I'm pleased they responded promptly to your queries and delivered a high level of service. ...

“I highly recommend Beresfords to manage a rental property. Ryan ......”

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Jun 25,2017
Minithumbup
Ryan
By: 'Liz'
Jun 25,2017
0 people found
this helpful
I highly recommend Beresfords to manage a rental property. Ryan has been looking after my property for 10 years now and, as a landlord, I have nothing but professional and friendly service from him at all times. He deals with inquiries swiftly and always offers help ...
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Comment on agent fees
A fair amount charged for the service provided.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jun 28, 2017
View all comments (1)
Thank you for taking the time to provide your feedback. As a long-standing landlord it was great to read your comments as it demonstrates that Ryan and his team at Braintree have consistently delivered a high level of service to you over many years. We very much appreciate the ongoing business that you provide to us. ...

“The staff are always polite and helpful and deal with ......”

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Jun 23,2017
Minithumbup
By: 'Elspeth'
Jun 23,2017
0 people found
this helpful
The staff are always polite and helpful and deal with any problems that arise quickly and efficiently. Excellent lettings management service....
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Comment on agent fees
Fees are fair.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 29, 2017
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Ms Turk I appreciate you taking the time to submit your feedback. Pleased to hear that our staff have met your expectations on this occasion and thank you for your 5 star rating. ...

“I have used Beresfords Braintree for a number of years ......”

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Jun 23,2017
Minithumbup
By: 'Mr'
Jun 23,2017
0 people found
this helpful
I have used Beresfords Braintree for a number of years as a letting agent for a property. The service provided has always been first rate, tenants seem to be very well vetted so I've had no issues, and I'm provided regular inspection reports which ensure ...
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Comment on agent fees
Fee's are in my view reasonable as the quality of service is high and gives me peace of mind that I can rely on them to be prompt in dealing with any issues I or the tenant has.
Was this helpful? Yes
By: Bernie Barcham Director of Lettings
Jun 29, 2017
View all comments (1)
Mr Bartlett, many thanks for providing your feedback. It's good to hear that you have been using us for a number of years and are happy with the level of service provided by our staff at Braintree. In terms of our fees we never claim to be the cheapest in town but are certainly not the most expensive either. Our priority is to always offer a fully comprehensive and professional service which also represents genuine value for money. I very much appreciate you giving us a 5 star rating and take th ...

“Absolutely terrible - 3 weeks have been paying for house and ......”

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Aug 24,2013
Minithumbdown
By: 'Disgruntled'
Aug 24,2013
8 people found
this helpful
Absolutely terrible - 3 weeks have been paying for house and still uninhabitable, it is the manager of the branch that let property to my partner. Absolutely disgusted in their attitude. They have money and no longer give a f**k!!! I would advise anyone to ...
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What agent could do to change your mind?
Nothing!
Attached Filesnbsp;
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Staff picture Christine
(137)
Staff picture Debby
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Staff picture Ryan
(55)
Staff picture Eleanor
Staff picture Joe
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Staff picture Samantha
Staff picture Jack
Staff picture Phoebe
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents


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Beresfords

Branch - Braintree, CM7