Prestatyn, LL19
4.9/5, 60 reviews
97% recommended
0% lettings valuation accuracy
99% lettings fee satisfaction

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Latest Reviews

View all Reviews 60
26th Oct 2024
reviewed by 'Ngozi'
“Lauren and Lisa were absolutely amazing, very professional, patient and paid attention to details to ensure i got the kind ......”
30th Apr 2024
reviewed by 'Sharon'
“Lisa is amazing. Has been helpful from day one. I have rented before but definitely not had such a 5* service. ......”
26th Oct 2023
reviewed by 'Christian'
“Great service and Lisa was extremely helpful with any queries we had Would highly recommend...”
24th Oct 2023
reviewed by 'Amanda'
“I am really happy with the services they provide. I was searching for houses for months , fortunately I came across ......”
16th Nov 2022
reviewed by 'Darryl'
“Beresford adams Prestatyn. Excellent service throughout the sale of my property. Daily updates and continued pressure on purchaser and solicitors.......”
30th Jun 2021
reviewed by 'Adriene Turner'
“The team at Beresford Adams have shown nothing but professionalism and been super helpful in the process of renting our ......”
Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:00
  • Saturday: 09:30 - 12:00
  • Sunday: Closed
Address

Beresford Adams
95-97 High Street
Prestatyn
Denbighshire
LL19 9AP
01745 449313

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 99% £1,350 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 5 1 24 0 15 0 11 0
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Staff were professional and used text / email to keep informed ......”

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Nov 01,2015
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Kayley
By: 'none'
Nov 01,2015
1 people found
this helpful
Staff were professional and used text / email to keep informed of visits as house was empty. At the final stages when some difficult negotiations were required, Kayleigh managed this particularly well. I would use them again....
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Comment on agent fees
No problem the Fees were as agreed and not extortionate but I would have preferred a lower %, especially as went for fixed payment and in the end the house sold for less.
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“I would like to say how extremely efficient the firm ......”

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Oct 22,2015
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glenys
By: 'Marilyn'
Oct 22,2015
1 people found
this helpful
I would like to say how extremely efficient the firm was in advertising and promoting my property. All the staff were exceedingly helpful but I would like to thank Mrs Glenys Williams in particular for her part in obtaining a buyer for my property. I ...
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By: Jayne
Oct 28, 2015
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Thank you very much Miss Fellow for your review. All the best in your new home, Regards Jayne & Staff ...

“Good communication Good customer service skillsEfficient and helpful Friendly and ......”

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Oct 21,2015
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By: 'Lesley'
Oct 21,2015
1 people found
this helpful
Good communication Good customer service skills Efficient and helpful Friendly and hepful staff Good one to one service-making the sale more personable...
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Oct 21, 2015
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Thank you for your review, All the best in your New Home ...

“All the staff at Beresfords were very friendly and extremely ......”

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Oct 12,2015
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Jayne
By: 'Jeannette'
Oct 12,2015
1 people found
this helpful
All the staff at Beresfords were very friendly and extremely efficient. Glenys was particularly helpful, keeping us up to date with progress and going the extra mile! Glenys is a credit to the company. We were very pleased that the property sold so quickly and ...
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“We loojed at a number of properties advertised by different ......”

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Jun 09,2015
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glenys
By: 'Glenys'
Jun 09,2015
1 people found
this helpful
We loojed at a number of properties advertised by different agents, Glenys was the only person who actually took the time to listen to us and consider our needs. In a friendly and professional way Glenys talked to us going through the reasons why the ...
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“I found Joshua the most professional and most helpful estate ......”

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Apr 09,2015
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Joshua
By: 'Emma'
Apr 09,2015
0 people found
this helpful
I found Joshua the most professional and most helpful estate agent of all agents dealing with my looking for a property to buy...he would contact me straight away if any new properties came on the market..and arranged viewings asap always followed by both ...
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“Joshua dealt with all my enquiries and viewings. Nothing was ......”

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Apr 03,2015
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Joshua
By: 'Brenda'
Apr 03,2015
0 people found
this helpful
Joshua dealt with all my enquiries and viewings. Nothing was too much trouble. A perfect gentleman and not at all pushy. I would not hesitate to put my trust in him whether buying or selling. A pleasure to deal with him. Brenda Forster....
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“The Agent was very helpful from start to finish. Arranged ......”

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Mar 23,2015
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glenys
By: 'Carole'
Mar 23,2015
0 people found
this helpful
The Agent was very helpful from start to finish. Arranged the viewing and was punctual. Put my offer to the Vendor which was accepted. Kept me fully informed throughout the process by telephone or by email. Any questions I raised were dealt with in a ...
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“Easy transaction. Josh sorted out any issues promptly and made ......”

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Mar 12,2015
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Jodee
By: 'Tony'
Mar 12,2015
1 people found
this helpful
Easy transaction. Josh sorted out any issues promptly and made purchasing a house stress free - well, as stress free as it can be. Highly recommended...
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“Glenys is always helpful and responsive. When she promises to ......”

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Feb 27,2015
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glenys
By: 'Graham'
Feb 27,2015
0 people found
this helpful
Glenys is always helpful and responsive. When she promises to take action she keeps her word. She was good in keeping me informed of progress when I needed to know. Glenys is always very positive and looks to find solutions for instance when looking for ...
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“Beresford Adams Prestatyn Branch excelled themselves during our move. The ......”

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Nov 22,2014
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Jayne
By: 'The'
Nov 22,2014
0 people found
this helpful
Beresford Adams Prestatyn Branch excelled themselves during our move. The Manager Jayne Williams gave us confidence from the first meeting plus the most acceptable and realistic valuation. She runs a well coordinated team. Their friendly and efficient service was second to none. In particular Glenys ...
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By: Jayne Williams
Dec 02, 2014
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Thank you Mr & Mrs Lawler for your lovely comment. All the very best in your new home, Jayne, Glenys & Josh ...

“I was really impressed with Beresford Adams in Prestatyn. They ......”

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Jul 25,2014
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By: 'Rob'
Jul 25,2014
4 people found
this helpful
I was really impressed with Beresford Adams in Prestatyn. They offered really good advice and support along with a go-getting approach to selling the property. I'm not local so they managed all the viewings and kept me informed at every stage. I chose Beresford Adams ...
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“Friendly approachable service. Felt confident that the agent would find ......”

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Jul 07,2014
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By: 'V'
Jul 07,2014
4 people found
this helpful
Friendly approachable service. Felt confident that the agent would find a buyer and gave good communication and updates throughout the process....
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“I sold a property with Beresford Adams Prestatyn recently. I ......”

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Jun 13,2014
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Jayne
By: 'Tracy'
Jun 13,2014
3 people found
this helpful
I sold a property with Beresford Adams Prestatyn recently. I had a number of agents out to give me an opinion but BA were head and shoulders above the rest. Jayne was interested and enthusiastic about the property and selling it for me. She reeled ...
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By: Jayne Williams
Jun 17, 2014
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Thank you Tracy for your review, your comments are very much appreciated by me and the team, Regards Jayne ...

“We have bought two properties using the services of Geraint ......”

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May 25,2014
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Geraint
By: 'Gareth'
May 25,2014
2 people found
this helpful
We have bought two properties using the services of Geraint Davies. He has always been really helpful, staying late and coming in on days off, to accommodate us, as my husband was working away. We feel we've always received fantastic advice, and each mortgage has ...
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“Glenys and Kayley worked very hard to sell my property. ......”

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May 05,2014
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glenys
By: 'karen'
May 05,2014
2 people found
this helpful
Glenys and Kayley worked very hard to sell my property. i had viewers from day 2! the viewers came often and the feedback from the estate agents was very good. I sold after just 5 weeks and got a good price (negotiated by Glenys) overall excellent service...
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“Geraint has arranged two mortgages for us and on both ......”

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Apr 28,2014
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Geraint
By: 'Lucy'
Apr 28,2014
0 people found
this helpful
Geraint has arranged two mortgages for us and on both occasions was very helpful and nothing was too much trouble. He always arranged appointments that fit in around work and each time the process was quick. Geraint was especially helpful when we were first time ...
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“I have arranged several mortgages over the years with Geraint.......”

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Apr 25,2014
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Geraint
By: 'Joy'
Apr 25,2014
0 people found
this helpful
I have arranged several mortgages over the years with Geraint. No need for me to search around mortgage offers and rates as I know and trust Geraint will find the best deal out there for me. With working, it's difficult to make appointments in the ...
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“As a first time buyer the experience can be a ......”

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Apr 22,2014
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Geraint
By: 'jon'
Apr 22,2014
1 people found
this helpful
As a first time buyer the experience can be a bit daunting. Geraint was supportive and guided me through the entire process offering useful advice where appropriate. He kept me informed and updated to the progress of the application and foresaw any potential issues and ...
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“I was a first time buyer, my partner had previously ......”

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Apr 16,2014
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Geraint
By: 'Laura'
Apr 16,2014
0 people found
this helpful
I was a first time buyer, my partner had previously got a mortgage through Geriant Davies, there was no question about going to anybody else. I found him to be extremely efficient and dilligent in a professional yet friendly manner. He was patient in explaining ...
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“As a first time buyer with no experience, one meeting ......”

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Apr 14,2014
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Geraint
By: 'Brogan'
Apr 14,2014
1 people found
this helpful
As a first time buyer with no experience, one meeting with Geraint answered all questions and queries we had. We left very well informed and ready to start searching for a property knowing we had the help and support of Geraint. Nothing was too much ...
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“I recently bought a property and sought out on recommendation ......”

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Apr 14,2014
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Geraint
By: 'Mark'
Apr 14,2014
0 people found
this helpful
I recently bought a property and sought out on recommendation Beresford Adams in Prestatyn North Wales, I dealt with a gentleman by the name of Mr Geraint Davies. Geraint not only secured me a mortgage within a relatively short timeframe but also guided me through ...
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“We have now bought two properties with Beresford Adams at ......”

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Mar 13,2014
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glenys
By: 'Chris'
Mar 13,2014
1 people found
this helpful
We have now bought two properties with Beresford Adams at the Prestatyn branch. On both occasions the staff have been helpful, efficient and cheerful and we have no hesitation in recommending this agent. We will be shortly selling one property and we will be listing ...
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By: Jonathan
Mar 14, 2014
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Everyone in the branch at Prestatyn really appreciate your comments ...... Thank you .... Jonathan ...

“We dealt with the Branch Manager Jayne Williams, she kept ......”

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Mar 12,2014
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Jayne
By: 'Tony'
Mar 12,2014
1 people found
this helpful
We dealt with the Branch Manager Jayne Williams, she kept us informed on a daily basis, very pleased to get the property we had been interested in for a long time, the service we received has made up our minds that when we come to ...
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“we was tennets in a terrible property. went in an ......”

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Feb 20,2014
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By: 'mrs'
Feb 20,2014
2 people found
this helpful
we was tennets in a terrible property. went in an spoke to sam who said this propery is coming available soon an went out of her way to let us know 100% we signed up an very pleased even bought sam some flowers a credit to ...
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“I would like to thank the staff for all their ......”

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Feb 20,2014
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By: 'T'
Feb 20,2014
2 people found
this helpful
I would like to thank the staff for all their hard work in finding me a property. Professional and courteous. Made the whole thing really easy and genuinely felt as if they took time to listen to me. Thank you....
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“We bought two bungalows through Beresford Adams Prestatyn office. We ......”

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Feb 20,2014
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glenys
By: 'john'
Feb 20,2014
2 people found
this helpful
We bought two bungalows through Beresford Adams Prestatyn office. We were shown properties that matched our criteria ie location and price . (this reflects the professionalism of the sales staff). We then rented the two bungalows out through B A Prestatyn office through the "rental"section . ...
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“The staff at Prestatyn continually provide an excellent service looking ......”

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Feb 06,2014
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Jaclyn
By: 'Sue'
Feb 06,2014
1 people found
this helpful
The staff at Prestatyn continually provide an excellent service looking after the 17 rental properties that we have with them. Any issue I have raised has been deal with speedily and efficiently and they are a pleasure to deal with. I cannot specify one thing as ...
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“I had a very efficient service helped by all staff ......”

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Feb 04,2014
Minithumbup
By: 'S.'
Feb 04,2014
1 people found
this helpful
I had a very efficient service helped by all staff in both Prestatyn and Abergele branches. A tenant was found very quickly, advertising was excellent, I was kept informed throughout the process, even while we on holiday in Italy via e.mail messages. Paperwork was ...
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“I will never deal with this company again. They spoke ......”

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Jan 07,2013
Minithumbdown
By: 'Gill'
Jan 07,2013
5 people found
this helpful
I will never deal with this company again. They spoke to me like I was scum - she was extremely offhand and obnoxious. When I complained I got a defensive email back. There is no way of complaining constructively to this company and getting any ...
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What agent could do to change your mind?
I complained to this agent, but my complaint was never investigated. Indeed I received a response 10 minutes after I sent it. The response was defensive and did not address all of the issues I raised in my complaint. I suspect that it was the same person who I spoke to that also responded to my complaint. There needs to be a clear contact for addressing complaints too, as they do not appear to have a procedure for addressing this. I will not be treated as scum and then just left in limbo. They need to be far more professional in their dealings with the public.
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By: Jaclyn Griffiths
Feb 01, 2014
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We are very sorry to hear that you experienced any difficulty whilst dealing with our branch. Here at Prestatyn Beresford Adams Lettings we pride ourselves on the quality of our service and our excellent customer service. Where a customer is not fully satisfied with the service provided and we have a stringent procedures in place to assess, document and deal with this. I would encourage you to contact Jaclyn our Prestatyn Branch Manager on 01745 887166 directly to see how best we can resolve thi ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Beresford Adams, Prestatyn LL19 9AP



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