97% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Benjamin Stevens Estate Agents was launched in January 2004 from a small serviced office in Mill Hill. Managing Director, Steven Wayne launched the business aged just 22 years old, having had only 3 years previous experience in the property industry.Since then, Steven has grown and developed the business which now operates with ...
show more
Benjamin Stevens Estate Agents was launched in January 2004 from a small serviced office in Mill Hill. Managing Director, Steven Wayne launched the business aged just 22 years old, having had only 3 years previous experience in the property industry.
Since then, Steven has grown and developed the business which now operates with large and successful Sales (Residential and Commercial), Lettings and Property Management departments spread over three branches, and a well-established Block Management practice.
We receive constant 5 Star reviews on ‘all Agents’ and based on client feedback, the ‘all Agents’ Gold Award as the area’s No 1 in Sales for the company, as well as Gold, Silver, and Bronze awards for individual Sales Negotiators.
Since then, Steven has grown and developed the business which now operates with large and successful Sales (Residential and Commercial), Lettings and Property Management departments spread over three branches, and a well-established Block Management practice.
We receive constant 5 Star reviews on ‘all Agents’ and based on client feedback, the ‘all Agents’ Gold Award as the area’s No 1 in Sales for the company, as well as Gold, Silver, and Bronze awards for individual Sales Negotiators.
Latest Reviews
28th Oct 2024
reviewed by 'Zahra'
8th Sep 2024
reviewed by 'Adetemi'
27th Aug 2024
reviewed by 'Sue Kessler'
27th Aug 2024
reviewed by 'JCC'
23rd May 2024
reviewed by 'Priamvada'
18th Mar 2024
reviewed by 'Paul Bicknell'
Opening Hours
Address
Benjamin Stevens
194 Station Road
Edgware
Greater London
HA8 7AT
020 8958 1118
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £90,500 | £999,950 |
| Lettings | 96% | 98% | £375 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 86 | 4 | 97 | 4 | 123 | 2 | 110 | 5 | 6 | 5 |
Areas covered
- HA8
- HA7
- NW9
- HA9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Oct 23,2019
Oct 23,2019
0
people found
this helpful
this helpful
Louisa & Andrea are a great asset to Benjamin Stevens as they are very knowledgeable and an absolute pleasure to deal with in regards to all aspects of property management...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2019
Oct 08,2019
0
people found
this helpful
this helpful
Very happy with the service that Benjamin Stevens gave in selling my parents family home. I don't live in the area so they took over the complete sale and viewings. Their communication with me was excellent, professional from the beginning until the completion of the ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 25,2019
Sep 25,2019
0
people found
this helpful
this helpful
Robert was an outstanding agent who was honest and forthright throughout. We would most certainly recommend him and Benjamin Stevens to anyone looking to buy or sell....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 26, 2019
View all comments
(1)
Thanks for your comments Adam - it has been a pleasure pushing this exchange through in 23 days for you, think we broke a record! I wish you guys lots of good health and happiness in your new home ...
Sep 21,2019
Sep 21,2019
0
people found
this helpful
this helpful
We recently bought a flat for our daughter and dealt with Michael Meape from Benjamin Stevens from start to finish. He was very helpful throughout the process especially when it got bogged down by the vendors extremely slow solicitor.
An estate agents job goes far ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 19,2019
Sep 19,2019
14
people found
this helpful
this helpful
Our experience was great from the start, Michael showed us around the property and then helped us with contacting the seller and their solicitors. Very helpful and friendly service would definitely recommend and use for future purchases.
Thank you. From two happy buyers....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 26,2019
Aug 26,2019
0
people found
this helpful
this helpful
I would like to thank Robert very much for his hard work ensuring the house sale of my late Aunts property which went through smoothly and efficiently.
Robert was very polite and helpful and was always ready to help with any questions.I would definitely ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 08,2019
Aug 08,2019
0
people found
this helpful
this helpful
I found Benjamin Stevens to be very helpful and proactive. I was also pleased with their referrals to relevant contacts....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 06,2019
Aug 06,2019
0
people found
this helpful
this helpful
Benjamin Steven's has provided me an exceptional experience. Our Agent was Robert Murray and he has been absolutely amazing. As a first time buyer, I was understandably nervous and nervous. I had loads of questions (maybe too many) but he was very informative and thorough ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 06, 2019
View all comments
(1)
Thanks Yinka and Daniel for your review, it has been a pleasure working with you and I know it was a challenge at times but we got there and I hope you are very happy in your new home. I look forward to seeing it once you are straight. ...
Jul 30,2019
Jul 30,2019
13
people found
this helpful
this helpful
Both agents involved were extremely helpful and attentive,. especially when our first purchaser fell through. Handled both our sale and purchase professionally....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 21,2019
Jul 21,2019
1
people found
this helpful
this helpful
Over the past four years, Andrea and Louisa have been incredibly helpful whenever an issue arose living in our rented accommodation.
Whether the occasional insect problem, one-off bathroom leak,or winter boiler issues, Benjamin stevens and Andrea/Louisa in particular were always extremely thoughtful speedily ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15,2019
Jul 15,2019
0
people found
this helpful
this helpful
Andrea has been the most proactive, helpful property agent I've ever worked with. She immediately established solid professional credibility both with me and with my tenant. Her level of availability and responsiveness is just fantastic. She anticipates everything, removes all stress and worry from the ...
read full review
read full review
Was this helpful?
Yes
Yes
May 16,2019
May 16,2019
0
people found
this helpful
this helpful
Benjamin Stevens has managed my property for number of years and they have disappointed me time after time.
Rental Department:
1. In 2017, they have failed to collect the mail box key back from tenants and only realised it after I emailed them but it was too ...
read full review
read full review
Comment on agent fees
Good: Location Bad: - Poor keys management - Poor customers care - Over charged especially they charged on something they haven't done - Poor sales technique especially they like short cut using old pictures. - Blamed the landlord first until I show them evidences then they keep quiet! - Bad customers service to tenants and landlords. - They don't provide emergency support for tenants. Very expensive considering they don't actually do much!Attachments
Was this helpful?
Yes
Yes
May 15,2019
May 15,2019
0
people found
this helpful
this helpful
I would like to Thank Robert Murray for his kind assistance and guidance on the complete Purchase process the whole process was managed very professionally and friendly, I strongly recommend Benjamin Stevens and Robert Murray...
read full review
read full review
Was this helpful?
Yes
Yes
May 14,2019
May 14,2019
0
people found
this helpful
this helpful
Looking for a property can be quite daunting, however the team at Benjamin Stevens, especially Robert Murray have made our experience worthwhile. Robert was very supportive and helpful. He allowed us to access the property many times and was there to answer all our questions.
...
read full review
read full review
Was this helpful?
Yes
Yes
May 05,2019
May 05,2019
0
people found
this helpful
this helpful
Robert found the perfect property for me as I struggled finding a first home with some specific requirements. He knows the area well and then helped enormously from offer to exchange. He was very reassuring throughout what was for me a stressful process....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2019
Apr 30,2019
0
people found
this helpful
this helpful
Very good service received from Kris and the team. They found a tenant on the first day of putting the property on the market at our asking rent. I was very please with the service I have received from Benjamin Stevens both before and after ...
read full review
read full review
Comment on agent fees
Fees were reasonable
Was this helpful?
Yes
Yes
Apr 27,2019
Apr 27,2019
0
people found
this helpful
this helpful
We found Robert Murray to be most helpful & professional. We received an offer within 3 days of being on the market which led to completing on the sale in 9 weeks after previously being on the market for 16 weeks with an online agent. We would highly recommend ...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Apr 17,2019
Apr 17,2019
0
people found
this helpful
this helpful
Benjamin stevens were incredibly efficient and we couldnt have asked for a better or smoother sale. Thank you benjamin stevens...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 15,2019
Apr 15,2019
0
people found
this helpful
this helpful
I am very pleased with the service Robert Murray has provided. He has been very helpful throughout the process and has always had time to answer questions and give advice.
Robert is very efficient and keeps on top of things. He chases things through effectively ...
read full review
read full review
Comment on agent fees
Fair and reasonable
Was this helpful?
Yes
Yes
Apr 01,2019
Apr 01,2019
0
people found
this helpful
this helpful
Thoroughly helpful from the very beginning, absolutely pleased with the experience I have receive. 10 / 10 will work with again....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Mar 28,2019
Mar 28,2019
0
people found
this helpful
this helpful
Kris was able to understand our needs and specifications accurately and showed a great deal of flexibility in accommodating us for the viewings....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 27,2019
Mar 27,2019
0
people found
this helpful
this helpful
Rickyn was amazing in helping me find a suitable apartment. He was very patient and helped me with all my questions i had. I needed to rent something asap and got the apartment within a week. Thank you so much for you help brother!...
read full review
read full review
Comment on agent fees
GOOD!
Was this helpful?
Yes
Yes
Mar 27, 2019
View all comments
(1)
Thanks again Rickyn for your help. ...
Mar 27,2019
Mar 27,2019
0
people found
this helpful
this helpful
I have been to many agencies during my search for a property, and i can honestly say the work and service experienced with Benjamin Stevens is phenomenal. I give all credits to Rickyn Magdani who has helped me and my partner out from finding the ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 27,2019
Mar 27,2019
0
people found
this helpful
this helpful
My last property letting with a different agent in Edgware had turned out to be an awful experience. I paid for a fully managed service which fell apart due to the due diligence never being done on poorly selected tenants. These tenants went on to ...
read full review
read full review
Comment on agent fees
Fee's are fair - The fully managed service includes a rent guarentee insurance
Was this helpful?
Yes
Yes
Mar 27,2019
Mar 27,2019
0
people found
this helpful
this helpful
Excellent Service! Customer maintainance is very good. Moved in 3 months ago and already loving the Apartment. Pleased with everything!...
read full review
read full review
Comment on agent fees
Knows how to handle customers well. Very satisfied with everything. Keep up the good work!
Was this helpful?
Yes
Yes
Mar 27,2019
Mar 27,2019
0
people found
this helpful
this helpful
Rickyn
- Worked tirelessly to find a rented house which fits into all my MUST ð requirements.
- He personally kept me informed all the way through.
- A consummate professional who knows his field.
- From the house hunt to the completion he was honest, ...
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Mar 27,2019
Mar 27,2019
0
people found
this helpful
this helpful
Really helpful agent, very positive, quick with responses knows how to deal with clients.
Definetely worth to get an advise....
read full review
read full review
Comment on agent fees
Very good
Was this helpful?
Yes
Yes
Mar 27,2019
Mar 27,2019
1
people found
this helpful
this helpful
Rickyn managed my house search in an excellent manner. From the beginning they were sure to find me apartments as per my requirements. I had to move within 10 days and Rickyn and his team managed to make that possible with all documentation done....
read full review
read full review
Comment on agent fees
The agent fees for referencing is a little higher than other agents in the market.
Was this helpful?
Yes
Yes
Mar 26,2019
Mar 26,2019
0
people found
this helpful
this helpful
We wanted to let our two bed two bath Flat however it was not certain what date the flat would really become vacant other than a tentative date. I approached Kris with my dilema and Kris was very supportive. Within 24 hours of my contacting Kris, ...
read full review
read full review
Comment on agent fees
We are really pleased.
Was this helpful?
Yes
Yes
Jan 31,2019
Jan 31,2019
0
people found
this helpful
this helpful
Robert was the best person I could of had to help me through this process. He was always around to help answer my question....
read full review
read full review
Was this helpful?
Yes
Yes
Robert Murray
(129)
Michael
(111)
Louisa
(61)
Steve
(44)
Scott
(20)
(3)
Imaan
Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionFURNISHED PROPERTIES
Check In - Check out
1 bedroom/ Studio: £175.00 £115.00
2 bedroom: £200.00 £125.00
3 bedroom: £225.00 £150.00
4 bedroom:£250.00 £175.00
5 bedroom: £300.00 £200.00
UNFURNISHED PROPERTIES
Check In - Check out
1 bedroom/Studio: £160.00 £105.00
2 bedroom: £175.00 £115.00
3 bedroom: £200.00 £125.00
4 bedroom: £225.00 £135.00
5 bedroom: £250.00 £150.00
Tenants
- Holding fees – In order to secure a property we will require a holding fee of 1 weeks rent.
- This amount will be deducted from your final balance when you move into the property.
Please see example of fees based on rent of £1000 PCM
LET ONLY: 10% of annual rent = 12% (inc VAT) £1,440 (inc VAT)
LET AND MANAGED: 12% of annual rent = 14.4% (inc VAT) £1,728 (inc VAT)
MANGEMENT ONLY: 5% of annual rent = 6% (inc VAT) £720 (inc VAT)
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:01 AM 30/03/2022 by Steve Wayne
Best Letting Agent in Edgware 
