97% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
98% lettings fee satisfaction
Benjamin Stevens Estate Agents was launched in January 2004 from a small serviced office in Mill Hill. Managing Director, Steven Wayne launched the business aged just 22 years old, having had only 3 years previous experience in the property industry.Since then, Steven has grown and developed the business which now operates with ...
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Benjamin Stevens Estate Agents was launched in January 2004 from a small serviced office in Mill Hill. Managing Director, Steven Wayne launched the business aged just 22 years old, having had only 3 years previous experience in the property industry.
Since then, Steven has grown and developed the business which now operates with large and successful Sales (Residential and Commercial), Lettings and Property Management departments spread over three branches, and a well-established Block Management practice.
We receive constant 5 Star reviews on ‘all Agents’ and based on client feedback, the ‘all Agents’ Gold Award as the area’s No 1 in Sales for the company, as well as Gold, Silver, and Bronze awards for individual Sales Negotiators.
Since then, Steven has grown and developed the business which now operates with large and successful Sales (Residential and Commercial), Lettings and Property Management departments spread over three branches, and a well-established Block Management practice.
We receive constant 5 Star reviews on ‘all Agents’ and based on client feedback, the ‘all Agents’ Gold Award as the area’s No 1 in Sales for the company, as well as Gold, Silver, and Bronze awards for individual Sales Negotiators.
Latest Reviews
28th Oct 2024
reviewed by 'Zahra'
8th Sep 2024
reviewed by 'Adetemi'
27th Aug 2024
reviewed by 'Sue Kessler'
27th Aug 2024
reviewed by 'JCC'
23rd May 2024
reviewed by 'Priamvada'
18th Mar 2024
reviewed by 'Paul Bicknell'
Opening Hours
Address
Benjamin Stevens
194 Station Road
Edgware
Greater London
HA8 7AT
020 8958 1118
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £90,500 | £999,950 |
| Lettings | 96% | 98% | £375 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 86 | 4 | 97 | 4 | 123 | 2 | 110 | 5 | 6 | 5 |
Areas covered
- HA8
- HA7
- NW9
- HA9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Apr 10,2013
Apr 10,2013
5
people found
this helpful
this helpful
Benjamin Stevens were very quick to re-let my property after our existing tenants unexpectedly gave notice early. The property was let within 10 days and Louisa was significant very efficient in dealing in all aspects of the tenant coming in. Many thanks to Steve and Louisa ...
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Apr 09,2013
Apr 09,2013
26
people found
this helpful
this helpful
Michael helped us find a flat and was extremely helpful and professional. We found the process very easy when compared with other estate agents that we have had the misfortune to deal with. Communication was just what we needed and everything worked out so we ...
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Mar 25,2013
Mar 25,2013
29
people found
this helpful
this helpful
We decided to use Benjamin Stevens as when they came to value the property they were able to take measurements & photos of the property immediately.
As we were selling the property on behalf of our 80 year old mother we were assured that every viewing would ...
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Mar 24,2013
Mar 24,2013
24
people found
this helpful
this helpful
I would highly recommend Michael and the agency team from Edgware branch to anyone looking for a property to buy. Throughout the process Michael was always there if we had any question or problem, and was very helpful and professional. Without him we wouldn't complete. ...
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Mar 20,2013
Mar 20,2013
2
people found
this helpful
this helpful
We were very pleased with the service received by Steven Wayne and his staff when we purchased our property. They were always professional and friendly. In fact they could not do enough for us. We would definitely recommend Benjamin Stevens....
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Feb 05,2013
Feb 05,2013
27
people found
this helpful
this helpful
As a single woman, I felt in safe hands from the moment I put my house on the market with Benjamin Stevens. The service was very professional and courteous and Michael was very attentive to all my concerns. Only genuine buyers were sent for viewings ...
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Jan 30,2013
Jan 30,2013
23
people found
this helpful
this helpful
Michael was very supportive during the viewing periods. When we were becoming despondent with the lack of offers, he was always there to give us some hope. He was honest, and would call regularly with updates from viewers....
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Jan 28,2013
Jan 28,2013
4
people found
this helpful
this helpful
Completely incompetent when it comes to collecting rent or dealing with arrears. Whenever I phoned them I was told the person I needed to speak to was at another branch, or in a meeting or any other excuse which came to mind. I'd be promised ...
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Jul 11, 2015
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(1)
I also had problems with this agent .When everything is running smoothly with your tenant all is well.As soon as the tenant causes problems they decide not to reply to your phone calls or you are told the person you want to speak to is not in the office even though i could hear her in the background !The flat was left in a dirty and damaged state----event though i was always told when a certain girl went to do the inspections that the place was very clean and tidy.Was recommended by them to use ...
Jan 16,2013
Jan 16,2013
2
people found
this helpful
this helpful
I was a very reluctant landlord to begin with - I did not wish to let due to all of the scare stories you often hear. However, having spoken to a few estate agents in the area, I decided to opt for Benjamin Stevens. My ...
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Jan 15,2013
Jan 15,2013
26
people found
this helpful
this helpful
Michael provided a very professional service throughout. Although he was acting for the selller, he remained professional at all times and we never felt pushed by him. He spent a lot of time answering questions and with us on viewings, all of which helped to ...
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Jan 15,2013
Jan 15,2013
3
people found
this helpful
this helpful
From start to finish Louisa and all her staff were very obliging and extremely helpful in their attitude in finding suitable tenants. Phone calls were promptly returned and in a very polite manner.They do their job extremely well and it took them only a ...
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Jan 15,2013
Jan 15,2013
4
people found
this helpful
this helpful
Agree with the last comment. Steven was superb, devoting a lot of time during his holiday overseas to help communicate on issues with the vendors. Would not hesitate in recommending them or using them in future again....
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Jan 15,2013
Jan 15,2013
4
people found
this helpful
this helpful
Reading the below reviews have left me a little bit baffled.
Me and my two flat mates rented our second property. The first was with a different estate agency who were unprofessional, disorganized and promised things that they ended up going back on.
Benjamin Stevens ...
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Nov 07,2012
Nov 07,2012
2
people found
this helpful
this helpful
Benjamin stevens where amazing, i asked them to find me a property quickly and within a week they had found me my dream property! The customer service from steven wayne and ben clargo was amazing i recommend them to everyone! Best estate agent in edgware!...
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Apr 10,2012
Apr 10,2012
1
people found
this helpful
this helpful
Having read the reviews below, I would have to strongly disagree. I have been dealing with Benjamin Stevens, and specifically Steven Wayne for a number of years with my three rental properties. Benjamin Stevens have always been professional and efficient at ensuring I recieve the ...
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Jul 28,2011
Jul 28,2011
6
people found
this helpful
this helpful
This is the worst estate agent i have dealt with i would suggest anyone looking for property to stay away from them to avoid dissapointment. They are rude on the phone and in person. They have no customer service skills what so ever and they ...
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Mar 09,2011
Mar 09,2011
5
people found
this helpful
this helpful
We paid a holding deposit to secure a flat to move in on the 8 April 2011. We received a text last night from the lettings management to inform us that the flat is no longer available and the landlord has found someone else. This is absolutely ...
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Oct 16,2018
Oct 16,2018
0
people found
this helpful
this helpful
Intuitive capacity to tune in to my wishes and terms of sale.This resulted in attracting the right new owner, one I felt would grow and love my house.
Patient and supportive throughout process , responding immediately to my email stated questions alleviating my fears.
Went ...
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Comment on agent fees
Worth every penny
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Yes
Oct 29,2014
Oct 29,2014
25
people found
this helpful
this helpful
I just wanted to take this opportunity to thank Benjamin Stevens and express my gratitude and tell you how impressed I am with your colleagues Louisa Felman and Michael Meape.
Firstly Louisa, has been consistently polite and patient, with all my queries and responses with ...
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Nov 13,2014
Nov 13,2014
25
people found
this helpful
this helpful
Just completed a house purchase with Benjamin Stevens. Found them to be straightforward, honest and ethical (completely at odds with other estate agents!), but at the same time I think they achieved the best outcome for their vendor.
Was particularly impressed with Michael, in ensuring ...
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Feb 29,2016
Feb 29,2016
16
people found
this helpful
this helpful
We initially used Purple Bricks for 6 weeks to sell our house in Edgware. Despite the several viewings, we did not receive a single offer. I then contacted Steve who was very understanding about the fact that we were looking for a quick sale, and he ...
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Comment on agent fees
The fees are average but they do get the job done.
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Aug 15,2014
Aug 15,2014
2
people found
this helpful
this helpful
I was already under offer to a private buyer when I approached Steve for my search for larger property. After taking my details and keeping me informed of all new available stock, he asked me when I went under offer. He explained that as the ...
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Comment on agent fees
Very competitive
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Aug 15, 2014
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(1)
Thanks very much David, it was a pleasure helping you to sell your property, good luck with your move! ...
Robert Murray
(129)
Michael
(111)
Louisa
(61)
Steve
(44)
Scott
(20)
(3)
Imaan
Tenant Fees
Overall Fees
£0 (inc. VAT), On CompletionFURNISHED PROPERTIES
Check In - Check out
1 bedroom/ Studio: £175.00 £115.00
2 bedroom: £200.00 £125.00
3 bedroom: £225.00 £150.00
4 bedroom:£250.00 £175.00
5 bedroom: £300.00 £200.00
UNFURNISHED PROPERTIES
Check In - Check out
1 bedroom/Studio: £160.00 £105.00
2 bedroom: £175.00 £115.00
3 bedroom: £200.00 £125.00
4 bedroom: £225.00 £135.00
5 bedroom: £250.00 £150.00
Tenants
- Holding fees – In order to secure a property we will require a holding fee of 1 weeks rent.
- This amount will be deducted from your final balance when you move into the property.
Please see example of fees based on rent of £1000 PCM
LET ONLY: 10% of annual rent = 12% (inc VAT) £1,440 (inc VAT)
LET AND MANAGED: 12% of annual rent = 14.4% (inc VAT) £1,728 (inc VAT)
MANGEMENT ONLY: 5% of annual rent = 6% (inc VAT) £720 (inc VAT)
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:01 AM 30/03/2022 by Steve Wayne
Best Letting Agent in Edgware 
