74% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
63% lettings fee satisfaction
No description for branch.
Latest Reviews
18th Nov 2021
reviewed by 'Julie. P.'
5th Feb 2021
reviewed by 'Ali Lu'
15th Oct 2020
reviewed by 'Gray'
29th Sep 2020
reviewed by 'Steve'
1st May 2020
reviewed by 'Kate'
17th Jan 2020
reviewed by 'Satish'
Opening Hours
Address
Belvoir
69 The Arches Whitworth Street West
Manchester
Greater Manchester
M1 5WQ
0161 236 4441
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 74% | 100% | £145,000 | £145,000 |
| Lettings | 67% | 63% | £350 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 5 | 21 | 38 | 0 | 0 | 1 | 0 | 3 | 7 |
Areas covered
- M1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
Sep 23,2013
Sep 23,2013
2
people found
this helpful
this helpful
Be aware that agent do not show up for arranged viewings. Had to travel from Liverpool to Manchester on Saturday to view properties and Agent simply didn't show up, didn't even inform about it, didn't call to apologise. When you call and enquire about property ...
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Sep 13,2013
Sep 13,2013
3
people found
this helpful
this helpful
Flat wasn't cleaned when we moved in despite being promised it would be. Usually took over a month to deal with maintenance issues like a broken washing machine or a leaking toilet. Tried to arrange flat viewings for prospective tenants when we were still 9 months ...
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Jul 25,2013
Jul 25,2013
0
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I have been a Landlord with Belvoir for 6 years and have had no issues. I came across this site and was shocked to read some of the reviews. I have had nothing but good service from them. My apartment in the Red Building in City ...
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May 14,2013
May 14,2013
4
people found
this helpful
this helpful
This is the worst agency I have ever had to deal with. They rip you off and never pay any attention to the tenants' problems after paying the agency fee and moving into the property. They are unprofessional, rude, expensive and a complete waste of ...
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Feb 05,2013
Feb 05,2013
1
people found
this helpful
this helpful
Awful agent. No communication after from application to move-in. Good job I have done this before as they do NOT guide you through any part of the process. The inventory wasn't prepared in time for move-in and was told it would be posted out - 3 ...
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Jan 26,2013
Jan 26,2013
1
people found
this helpful
this helpful
In general, Belvoir staff members has been polite and attentive, especially the gentleman who did the house visit. He was very friendly and helpful with any questions i had. After meeting him, I had no queries about dealing with Belvoir again....
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Dec 10,2012
Dec 10,2012
4
people found
this helpful
this helpful
Belvoir Lettings Manchester. What can I say? Never again!!! Absolutely useless. The staff don't seem to know how to cope with tenants or provide customer service. Since they day I moved in the oven has not worked. Everyday for the past week I have had ...
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What agent could do to change your mind?
The agent could have been honest with me and apologised. They could have told me the spare part for the oven had not been ordered and they could have told me the quote had been sent to them on 5th December and the delay was their fault . It isn't even what they have done, it is just the way it has been dealt with, the way I was spoken to by Jane and the way it made me feel.Attached Filesnbsp;
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Nov 15,2012
Nov 15,2012
6
people found
this helpful
this helpful
I had a good experience with belvoir in getting the property. The sales team are fast and efficient. Unfortunately when the flat starts to have problems, the maintenance department have no customer service and did not seem as a strong support.
My experience with Jane (...
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What agent could do to change your mind?
The head of department could have more professional and quick to rectify mismanaged situations.Attached Filesnbsp;
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Nov 13,2012
Nov 13,2012
2
people found
this helpful
this helpful
We've been renting with them for 5 month, it's all been from terrible to worse. On moving in date, we found the flat in a totally disgusting state (sticky floors, dirty worktops and even mold on the toilet seat!!). It took them 2 days to react and ...
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What agent could do to change your mind?
Hummmm, do their job!Attached Filesnbsp;
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Jul 12,2012
Jul 12,2012
2
people found
this helpful
this helpful
Stayed with Belvoir for a 6 month tenancy, not sure we could handle anymore! Paid £120 moving in fee to have the flat cleaned, painted etc; however on moving in, we found wee on the toilet seat, none of the kitchen lights working, old food in the ...
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Jun 20,2012
Jun 20,2012
9
people found
this helpful
this helpful
This company is a joke! Viewed with Dan who must be one of the most arragant people I have ever met, ufortunately his ability do not match the high opinion he has of himself! Never had one call returned by him and when I moved ...
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Jan 14,2012
Jan 14,2012
12
people found
this helpful
this helpful
Completely not customer focused. They do not care about the customers. Communicate in an unprofessional manner, when made mistakes did not even say sorry. I would say the senior manager should train the staff how to behave, because for me they seem lost in what ...
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What agent could do to change your mind?
Communicate better, be polite, acknowledge your mistakesAttached Filesnbsp;
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“BELVOIR LETTINGS MANCHESTER CENTRALBelvoir have been fantastic in helping secure ......”
Nov 09,2011
Nov 09,2011
1
people found
this helpful
this helpful
BELVOIR LETTINGS MANCHESTER CENTRAL
Belvoir have been fantastic in helping secure the property I wanted to rent. Most estate agents these days are less helpful with those looking for apartments to let and this is where Manchester Belvoir are different. From the very start communication ...
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Aug 11,2011
Aug 11,2011
1
people found
this helpful
this helpful
I would like to echo some of the previous comments from other Landlords. Belvoir Lettings are usless and are only interested in screwing the landlord for every penny they can get their hands on. I have a long list of complaints about the way they ...
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What agent could do to change your mind?
They could have done what they are being paid for and that is to manage a property and provide a decent service to both the Londlors and Tenants.Attached Filesnbsp;
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Mar 24,2011
Mar 24,2011
1
people found
this helpful
this helpful
After scouring the internet I found what looked to be the ideal property for me. This property was managed by the Manchester City Centre branch so I gave them a call and they initially booked me in for a viewing.
It turned out that they ...
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Mar 15,2011
Mar 15,2011
1
people found
this helpful
this helpful
I stupidly prepaid the administration fees of ...
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Mar 05,2011
Mar 05,2011
1
people found
this helpful
this helpful
Here is but a short list of issues I have to put up with:
- Saying they'd repair something, then never doing it.
- Saying someone is coming to my flat to repair something on a certain day (so I take the day off work ...
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Mar 12, 2011
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I hope it's not 103 Kincardine ...
Feb 17,2011
Feb 17,2011
0
people found
this helpful
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Abysmal, repairs are rarely carried out and then only after numerous phone calls once they have the money they care not about tenants. This story related to the boss of the central office and I really would not recommend someone like this:
http://menmedia.co....
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Jan 15,2011
Jan 15,2011
0
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They will try and take your deposit and over charge you for their maintenance!!!...
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Jul 27,2010
Jul 27,2010
1
people found
this helpful
this helpful
Belvoir are the worst estate agents i have ever come across they are so incompetent.. All they do is lure you in take your money then leave you to it. I will never ever use them ever again. Three times my car was impounded because ...
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Aug 01, 2010
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This happened to us last year at the Quay 5 property. They informed us about car parking saying we had two spaces when really it was one. Boyfriend's car got clamped the first night we were there and we had to pay ...
Jun 18,2010
Jun 18,2010
1
people found
this helpful
this helpful
Belvoir are a waste of space, we moved out nearly six months ago and have still not recieved my deposit and on top of that they want to charge me over ...
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Aug 11, 2010
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We have ourselves contacted Mike Goodhard and have not had much of a respose because Beaver! are franchises. We are 4 months into our new tenancy, still fighting them for our deposit through DPS at the old one. We have gone to the arbatration thingy! I know they are so frustrating but do not give up, we aren't. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 1:43 PM 29/03/2016 by Mike Boardman
