Belvoir
Liverpool Central, Liverpool, L1
4.9/5, 392 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
99% lettings fee satisfaction
Award winning Letting & Estate agents in Liverpool City Centre. show more Award winning Letting & Estate agents in Liverpool City Centre.
www.moneypenny.com

Opening Hours
Address

Belvoir
20 Sir Thomas Street
Liverpool
Merseyside
L1 6BW
0151 231 1613

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £75,000 £2,550,000
Lettings 95% 99% £375 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
151 4 160 3 18 0 15 1 38 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA NALS NLA DPS TDS SAGEagent
Latest Properties

No Properties

“Great service...”

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May 03,2018
Minithumbup
Dean
By: 'Ansam'
May 03,2018
0 people found
this helpful
Super professional team, the best letting agency ever. Exceptional service from every one of the team. They responded all the time promptly. I'm really happy with Belvoir, will definitely recommend this agency to everyone I know....
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Comment on agent fees
Honestly, you get what you pay for. I don't mind paying a bit extra to get a better service. Very good price for the service.
Was this helpful? Yes
By: Dean Mcvay
May 03, 2018
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Hi Ansam, thank you for taking the time to leave us this amazing review and we're happy you had a positive experience with Belvoir! ...

“Excellent Service...”

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May 01,2018
Minithumbup
Steve
By: 'Jo'
May 01,2018
0 people found
this helpful
Kind, professional, efficient, mindful, honest staff. The agency offering innovative management solutions. Have never worried about any repairs getting done or overcharging. Great people on both professional and human level....
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Comment on agent fees
good
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By: Dean Mcvay
May 03, 2018
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Hi Jo, Thank you for leaving this great review, it is much appreciated. We hope your happy in your new home! ...

“Good service...”

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Apr 28,2018
Minithumbup
Lucy
By: 'Paul'
Apr 28,2018
0 people found
this helpful
Very helpful at all times. Lucy went out of her way to assist us in getting the house we wanted at a good price. Very professional service....
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“Helpful...”

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Apr 26,2018
Minithumbup
Vicky
By: 'D'
Apr 26,2018
0 people found
this helpful
Very helpful team who were nice to work with when buying my first flat. I was happy with the service....
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“Poor...”

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Apr 23,2018
Minithumbdown
By: 'Unhappy'
Apr 23,2018
0 people found
this helpful
When we moved in to the flat it was dirty (even breadcrumbs on the floor of the kitchen, almost clogged drains and everything in between), the power had been cut and didn't get fixed for 3 days, fridge didn't work when the power was back, washing ...
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Was this helpful? Yes
By: Dean Mcvay
Apr 24, 2018
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Good afternoon. Sorry to read this & that you are having these problems, could you please contact us on 0151 231 1613 or email us [email protected] and we can discuss this issue further & look to get them resolved asap. Thank you. ...

“very professional...”

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Apr 19,2018
Minithumbup
Dean
By: 'Yan'
Apr 19,2018
0 people found
this helpful
Belvoir has been great finding my tenant and managing the property for me. I couldn't thank them for more and they have given me a peace of mind not worrying about the tenant etc. I am so glad that I have Belvior on board....
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“Responsive and professional...”

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Apr 18,2018
Minithumbup
Dean
By: 'Rona'
Apr 18,2018
0 people found
this helpful
Dean and his colleagues at Belvoir Central Liverpool keep us up-to-date and informed about our properties and look after our tenants well. They are always open to our questions and we're delighted with the service Dean and his team offer....
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Comment on agent fees
We feel they represent value for money
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“Happy...”

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Apr 18,2018
Minithumbup
By: 'LeeJ'
Apr 18,2018
0 people found
this helpful
Found Belvoir very helpful and have no problem recommending their services. Friendly and efficient. Easy to use with no hassles....
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Comment on agent fees
Going rate.
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“Lettings...”

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Apr 15,2018
Minithumbup
By: 'John'
Apr 15,2018
0 people found
this helpful
I found that the communication with Belvoir Lettings team was easy and my points were understood and the reletting went smoothly...
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Comment on agent fees
Average
Was this helpful? Yes

“manages my property...”

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Apr 05,2018
Minithumbup
Vicky
By: 'Adam'
Apr 05,2018
0 people found
this helpful
good honest estate agents that carry out their work well and run things smoothly with no hassles or issues so far....
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Comment on agent fees
reasonable
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“All staff at the branch were very helpful and made ......”

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Mar 07,2018
Minithumbup
Stephanie
By: 'Fan1'
Mar 07,2018
0 people found
this helpful
All staff at the branch were very helpful and made the move easy and stress free. They provided us with all the information we needed and made the move as smooth as possible....
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Comment on agent fees
Bad
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“Dean has been excellent in the speed of his response ......”

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Mar 03,2018
Minithumbup
Dean
By: 'Mike'
Mar 03,2018
0 people found
this helpful
Dean has been excellent in the speed of his response and in helpfulness very different from other agents we have used....
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Comment on agent fees
What we expected
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“Very professional.Dean has been very valuable in managing are ......”

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Mar 02,2018
Minithumbup
Dean
By: 'SO'
Mar 02,2018
0 people found
this helpful
Very professional. Dean has been very valuable in managing are properties. The whole service from Belvior has been fantastic and I would highly recommend Belvior....
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Comment on agent fees
Great fees
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“Very impressed by their knowledge and marketing skills. Great communication ......”

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Mar 02,2018
Minithumbup
Dean
By: 'Melody'
Mar 02,2018
0 people found
this helpful
Very impressed by their knowledge and marketing skills. Great communication and highly recommend. I wish I found the agent earlier as they are informative, professional, friendly and very helpful....
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“Dean McVay has been a fantastic agent to me. I ......”

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Feb 07,2018
Minithumbup
Dean
By: 'Abbie'
Feb 07,2018
0 people found
this helpful
Dean McVay has been a fantastic agent to me. I was a first time landlord and Dean was extremely supportive and upfront with me. He wasn't pushy or aggressive in any way and didn't try to push me to commit to the agency. I felt ...
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Comment on agent fees
I have no previous experience of being a landlord, so was unsure what to expect (particularly given the generally outrageous charges dished out to renters). The charges seemed extremely reasonable.
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“We really appreciate how Dean and his colleagues Matt Taylor ......”

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Jan 16,2018
Minithumbup
Dean
By: 'Rona'
Jan 16,2018
0 people found
this helpful
We really appreciate how Dean and his colleagues Matt Taylor and Jan O'Brien, have supported us - with minimum fuss and patient understanding that we haven't been landlords before - through setting up and renting. They keep us informed and care that we are ok ...
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Comment on agent fees
We are happy with the level of fees for the excellent service we get
Was this helpful? Yes

“Just dealt with Vicky , what Can I say outstanding service , ......”

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Dec 21,2017
Minithumbup
Vicky
By: 'Ray'
Dec 21,2017
0 people found
this helpful
Just dealt with Vicky , what Can I say outstanding service , clear concise and very efficient , can not recommend them highly enough...
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Comment on agent fees
Good
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“Exceptional service from everyone at Belvoir - Adam, Lucy, Vicky (......”

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Dec 16,2017
Minithumbup
Adam
By: 'John'
Dec 16,2017
0 people found
this helpful
Exceptional service from everyone at Belvoir - Adam, Lucy, Vicky (and anyone I've missed) have all acted most professionally. Brilliant to achieve such a fantastic selling price. Would recommend anyone to use Belvoir Liverpool Central !!...
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Comment on agent fees
Excellent service for the fees charged.
Was this helpful? Yes
By: Lucy Wilson
Dec 16, 2017
View all comments (1)
Thank you very much for your review John, we really appreciate it and have loved working with you! ...

“Great agent, fast replies. He tries his best every time ......”

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Dec 14,2017
Minithumbup
Dean
By: 'I'
Dec 14,2017
0 people found
this helpful
Great agent, fast replies. He tries his best every time we had any kind of issue. Would recommend to contact him about issues....
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“Great service. Friendly and welcoming staff. Always quick to respond ......”

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Dec 06,2017
Minithumbup
Lucy
By: 'Brittany'
Dec 06,2017
0 people found
this helpful
Great service. Friendly and welcoming staff. Always quick to respond to emails and really helpful. Would highly recommend going through Belvoir...
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Comment on agent fees
Good
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“I have had 3 properties renting through Belvoir and the letting ......”

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Dec 05,2017
Minithumbup
Dean
By: 'Ike'
Dec 05,2017
0 people found
this helpful
I have had 3 properties renting through Belvoir and the letting team have been superb. Especially Dean McVay who was involved in all of them. I found Dean to be very helpful, professional and easy to deal with. I would recommend Belvoir, Liverpool Central to any ...
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Comment on agent fees
The agents's fees have been and are very reasonable.
Was this helpful? Yes

“Dean is always helpful and where issues arise deals with ......”

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Nov 30,2017
Minithumbup
Dean
By: 'Drake'
Nov 30,2017
0 people found
this helpful
Dean is always helpful and where issues arise deals with them efficiently and keeps us well informed. Very happy with his work. We are also very happy with Belvoir generally, who provide an excellent letting and management service....
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Comment on agent fees
They charge 8% to manage a property, with a flat fee of £240 for a reletting. That is reasonable for this type of property.
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“Dean has promptly replied to my emails and his been ......”

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Nov 30,2017
Minithumbup
Dean
By: 'J'
Nov 30,2017
0 people found
this helpful
Dean has promptly replied to my emails and his been flexible around my work schedule. Inspected property and provided a comprehensive report....
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“Janet has been an absolute star with my move-in process. ......”

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Nov 29,2017
Minithumbup
Janet
By: 'Graeme'
Nov 29,2017
0 people found
this helpful
Janet has been an absolute star with my move-in process. She has made sure to keep me informed at every step of the way and ensured that I understood everything - I couldn't rerecommend her and Belvoir more!...
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“Janet has always been extremely helpful, from helping me to ......”

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Nov 29,2017
Minithumbup
Janet
By: 'Jayne'
Nov 29,2017
0 people found
this helpful
Janet has always been extremely helpful, from helping me to find a suitable place to rent, to helping with the moving in process, and with any query I have had since. I always get prompt replies to questions and her lovely friendly manner is reassuring. ...
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“I was in the unfortunate position of being made homeless ......”

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Nov 28,2017
Minithumbup
Rebecca
By: 'Billy'
Nov 28,2017
0 people found
this helpful
I was in the unfortunate position of being made homeless from 19th January 2018 due to my current Landlord wanting his property back due to his circumstances changing. Rebecca initially showed my mother and I around both St Domingo Vale and Waterperry Drive. Rebecca was sympathetic ...
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Comment on agent fees
Although there are similar prices within the market I am a firm believer you only get what you pay for and your fees were for the Rolls Royce service I received.
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“Dean is polite attentive and efficient The service has always ......”

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Nov 23,2017
Minithumbup
Dean
By: 'Shelley'
Nov 23,2017
0 people found
this helpful
Dean is polite attentive and efficient The service has always been great 👍🏽 Well done it's a shame I'm leaving Liverpool!...
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Comment on agent fees
Fair
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“Very professional and very helpful. Dealt with a lot of ......”

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Nov 22,2017
Minithumbdown
Dean
By: 'AHT'
Nov 22,2017
0 people found
this helpful
Very professional and very helpful. Dealt with a lot of agents and Belvoir beats the lot. Fantastic service, highly recommend...
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Comment on agent fees
n/a
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“Always received an Excellent service from Dean He is always ......”

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Nov 10,2017
Minithumbup
Dean
By: 'Lisa'
Nov 10,2017
0 people found
this helpful
Always received an Excellent service from Dean He is always there to help if any questions I need to deal with. Thank you...
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Comment on agent fees
Good
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“I have been with Belvoir since June 2015 and am very ......”

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Nov 10,2017
Minithumbup
By: 'Bill'
Nov 10,2017
0 people found
this helpful
I have been with Belvoir since June 2015 and am very pleased with the service. The system for reporting faults is efficient and straight forward and I have found all staff to be helpful. Re-letting has generally proceeded smoothly although one property did hang fire and ...
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Comment on agent fees
I think the fees are reasonable
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No image available Vaughan

Vendor Fees

N/A

Landlord Fees

13.2% INC VAT

Tenant Fees

N/A
Last updated at 20/10/2022, 10:49 AM by Lucy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:49 AM 20/10/2022 by Lucy

Awards won by Belvoir, Liverpool L1 6BW



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