Belvoir
Liverpool Central, Liverpool, L1
4.9/5, 392 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
99% lettings fee satisfaction
Award winning Letting & Estate agents in Liverpool City Centre. show more Award winning Letting & Estate agents in Liverpool City Centre.
www.moneypenny.com

Latest Reviews

View all Reviews 392
13th Nov 2024
reviewed by 'Philip'
“Great experience right through my tenancy - easy to contact and always available to help. Rebecca was amazing when we ......”
30th Oct 2024
reviewed by 'Diana'
“Requests are easy to place via their portal and they're always promptly addressed. Very satisfied!...”
29th Oct 2024
reviewed by 'Brad M'
“Would recommend, made things very simple for me. Everyone involved was really friendly and helpful....”
2nd Oct 2024
reviewed by 'Mark m'
“Helpful friendly service, who make themselves available to answer any queries you have regard the property and it’s inner ......”
12th Sep 2024
reviewed by 'Rona Hall'
“We feel we've been very fortunate to have the team at Belvoir Central looking after our flats in Liverpool for 7 ......”
12th Sep 2024
reviewed by 'Didem Gurcay'
“Belvoir Liverpool is efficient, customer oriented, polite, informative, very quick in taking action and very helpful with everything. Nice people. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
20 Sir Thomas Street
Liverpool
Merseyside
L1 6BW
0151 231 1613

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £75,000 £2,550,000
Lettings 95% 99% £375 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
151 4 160 3 18 0 15 1 38 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Latest Properties

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Basingstoke, RG21

“Excellent service, very quick response, answe......”

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Oct 02,2019
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Dean
By: 'Charalambos'
Oct 02,2019
0 people found
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Excellent service, very quick response, answers ready to all querries for the during purchase process, it was a pleasure to work with Lucy, karlaya and now Dean for property management!...
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By: Dean Mcvay
Oct 03, 2019
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Hi Pambos. Thank you for your great review and we look forward to working with you! ...

“Great service, especially Rebecca....”

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Sep 05,2019
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Rebecca
By: 'Matthew'
Sep 05,2019
0 people found
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Rebecca from Belvoir went above and beyond when helping my girlfriend check out of her flat. Some items were accidentally left in the property, Rebecca picked these up and posted them which is excellent service and greatly appreciated....
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By: Dean Mcvay
Sep 17, 2019
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Hi Matthew. Thank you for your kind review and your were happy with the service provided. We will be sure to pass these great comments on to Rebecca. Thank you ...

“I had an excellent experience working with Be......”

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Jul 22,2019
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Lucy
By: 'Irina'
Jul 22,2019
0 people found
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I had an excellent experience working with Belvoir, particularly Lucy Wilson who helped me to sell my property while I am abroad. She is very professional, helpful and attentive to the client needs. I would highly recommend to go with Belvoir if you need to ...
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By: Dean Mcvay
Jul 29, 2019
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Hi Irina Thank you for taking the time to leave this great review, it is much appreciated! ...

“Extremely happy with the service I have recei......”

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Jul 08,2019
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Karlaya
By: 'Courtney'
Jul 08,2019
0 people found
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Extremely happy with the service I have received from Belvoir. Karlaya catered to my needs and was fast and efficient....
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By: Dean Mcvay
Jul 09, 2019
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Hi Courtney Thank you for your feedback and positive review, it is much appreciated. Kind regards Belvoir Liverpool Central ...

“review...”

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May 28,2019
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Dean
By: 'Dee'
May 28,2019
0 people found
this helpful
Dean has been my letting agent for 18 months now and given me a five star service finding me tenants very quickly and also resolving any issues very quickly. Dean went the extra mile by viewing properties for me,(as I am not local to the ...
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Comment on agent fees
V competitive rates
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By: Dean Mcvay
May 29, 2019
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Hi Dee Thank you for your great comment and review, its much appreciated! We look forward to working with you in the coming years! Thank you. ...

“Switching to Belvoir from old managing agent...”

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Apr 26,2019
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Dean
By: 'Dr'
Apr 26,2019
0 people found
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Dean has worked hard in taking over the management of my flat in Liverpool City centre. The previous managing agent was poor at best and has proven to be quite obstructive during the switch to Belvoir. I have found his enthusiasm and motivation shown very ...
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Comment on agent fees
Fees seem reasonable
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By: Dean Mcvay
Apr 27, 2019
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Thank you for the great review and we look forward to working with you Harminder! ...

“Polite and efficient Polite and efficient No task is too much for him I feel confident know ng that he islooking after my property...”

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Apr 26,2019
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Dean
By: 'Hany'
Apr 26,2019
0 people found
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Polite and efficient No task is too much for him I feel confident know ng that he is looking after my property...
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Comment on agent fees
Fair
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By: Dean Mcvay
Apr 27, 2019
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Thank you for great review and comments Hany! ...

“Service...”

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Apr 26,2019
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Rebecca
By: 'Mr.K.Yiend'
Apr 26,2019
0 people found
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Rebecca and Dean have always given us a good service and responded quickly to our queries. This also includes Matthew Taylor...
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N/A
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By: Dean Mcvay
Apr 27, 2019
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Hi Keith, thank you for positive review and we are glad our service meets your expectations! thank you! ...

“Venmore Street Anfield...”

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Apr 25,2019
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Karlaya
By: 'Hugh'
Apr 25,2019
0 people found
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Both my wife and I were very impressed at the professional approach adopted by Belvoir staff when we visited the office in March 2018. And this has continued in subsequent correpondence...
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Comment on agent fees
Seems fair
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By: Dean Mcvay
Apr 25, 2019
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Hi Hugh , thank you for your great review and star rating! ...

“Service...”

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Apr 08,2019
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Karlaya
By: 'Adrian'
Apr 08,2019
0 people found
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Excellent efficient service. Supported, listened and respected my client with a head injury to move into their first rental property....
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Comment on agent fees
Reasonable fees for a quality service.
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By: Dean Mcvay
Apr 08, 2019
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Thank you for leaving such a positive review and star rating, it is really appreciated. ...

“Customer service...”

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Apr 07,2019
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Dean
By: 'J'
Apr 07,2019
0 people found
this helpful
Belvoir has been managing my property for over 6 months now. As I am based abroad, I am reliant of the estate agent to be prompt in addressing any/ all concerns both my tenants & mine. I am pleased to see the high level of engagement from ...
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Comment on agent fees
The fees are acceptable and competitive.
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By: Dean Mcvay
Apr 08, 2019
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Thank you for leaving a positive review, it is much appreciated. ...

“Excellent service...”

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Apr 05,2019
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By: 'PK'
Apr 05,2019
0 people found
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I am renting an apartment from Belvoir and can only praise them for their customer service. Where I have encountered any issues relating to maintenance etc they have dealt with them professionally, promptly and checked that I was happy with the outcome. Highly recommended....
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Comment on agent fees
Fees are reasonable but nobody likes paying them, I guess!
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By: Dean Mcvay
Apr 08, 2019
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Thank you for leaving such a positive comment in regards to your recent experience with Belvoir Liverpool Central! ...

“Lovely and helpful!...”

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Apr 04,2019
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Karlaya
By: 'GemParry95'
Apr 04,2019
0 people found
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Myself and my partner are currently renting a property through Belvoir Liverpool Central, and have had a lovely experience. Considering that we went through the application/viewing process just before the Christmas holidays we were still able to move in on our preferred date and ...
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N/A
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“Clear and easy...”

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Apr 04,2019
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By: 'Blanca'
Apr 04,2019
0 people found
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We rented an apartment in Liverpool, the staff were really fair and approachable. The flat is in very good conditions and we are very happy with it!...
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Comment on agent fees
Fees are afordable
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By: Dean Mcvay
Apr 04, 2019
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Thank you for taking the time to leave a review, it’s much appreciated. Thank you Belvoir Lpool Central ...

“Very high costumer service...”

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Feb 04,2019
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Dean
By: 'Diana'
Feb 04,2019
0 people found
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I am renting a flat from Belvoir and I am very happy with a service. Dean always provides all the information I need with a quick response, very polite, friendly and helpful....
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By: Dean Mcvay
Feb 05, 2019
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Hi Diana, thank you for taking the time to leave a review. It is much appreciated. Regards Belvoir Liverpool Central ...

“Fantastic customer service...”

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Feb 01,2019
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Dean
By: 'Kate'
Feb 01,2019
0 people found
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Dean and Karlaya's level of customer service is fantastic. They are proactive, quick to respond and I feel like my property is in safe hands....
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Comment on agent fees
Fair.
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By: Dean Mcvay
Feb 02, 2019
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Hi Kate Thank you for kind words and 5 star review, its truly appreciated. Belvoir Liverpool ...

“Professional and helpful...”

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Feb 01,2019
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Dean
By: 'Mr'
Feb 01,2019
0 people found
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I changed to Belvoir after getting extremely poor service from Venmores. I wish i had done it years ago. Dean has been professional and very helpful....
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Comment on agent fees
good
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“House sale...”

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Dec 20,2018
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Vicky
By: 'John'
Dec 20,2018
0 people found
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Our thanks to Lucy and Vicky for the efficient and friendly way they dealt with the sale of our property. They are a credit to their firm and we could not have wished for better service....
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Comment on agent fees
good
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By: Dean Mcvay
Feb 02, 2019
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Hi John and Julie. Thank you for leaving this great review! ...

“Rental property...”

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Dec 07,2018
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Dean
By: 'John'
Dec 07,2018
0 people found
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Dean and Karlaya were very helpful and attentive and supported the process of finding tenants - They were Nice to work with...
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Comment on agent fees
in line with market
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By: Dean Mcvay
Dec 08, 2018
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Thank you for this great review John, its much appreciated. ...

“Good in general but......”

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Sep 03,2018
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Serkan
By: 'Serkan'
Sep 03,2018
0 people found
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When it comes to fix things it take long time for example i am waiting for enginner to come and fix washing machine for 15 days so for and still counting...
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By: Belvoir
Sep 04, 2018
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Hi Serkan. Thank you for leaving the time to leave a review. We are sorry to hear you are having these issues and can only apologise. Can you please contact the office on 0151 231 1613 option 3 and we will discuss the issue and get this resolved immediately, Thank you. ...

“Excellent service...”

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Aug 26,2018
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Dean
By: 'RP'
Aug 26,2018
0 people found
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Belvoir have provided a great service from attending for the initial market appraisal to managing the tenancy. Their communication has been excellent and there have been prompt updates when any issues have arisen. I have been impressed by their professionalism and would not hesitate to ...
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By: Belvoir
Aug 30, 2018
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Thank you for this great review, it is much appreciated ...

“Performance...”

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Jul 23,2018
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By: 'Ike'
Jul 23,2018
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Great Estate Agency to deal with in both Sales and Rentals. Professional and very understanding in all aspects of properties....
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Comment on agent fees
Very good knowledge of the Liverpool property market with reasonable fees and commissions charged at all times.
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“Matthew does an absolutely fantastic job....”

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Jun 12,2018
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Matt
By: 'Diane'
Jun 12,2018
0 people found
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Although he is very overworked, Matthew always does his best and is very supportive. We have recently had a very difficult tenant and he has worked with us to combat the problems that have arisen....
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“Excellent...”

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May 15,2018
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Vicky
By: 'Matthew'
May 15,2018
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Very professional and helpful estate agents. A pleasure to be dealt with by Vicky who has worked hard to resolve a complex house purchase. Highly recommended....
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Comment on agent fees
n/a
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By: Dean Mcvay
May 16, 2018
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Hi Matthew. Thank you for your 5 star review and great comments, it is much appreciated. Belvoir ...

“Excellent problem solving...”

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May 14,2018
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Dean
By: 'Chelsea'
May 14,2018
0 people found
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I have recently been let down with an issue I reported with broken furniture. I had not had a response from anyone for a period of 7 weeks. I was really disappointed by the way this had been handled. I contacted Dean about this, as I ...
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Comment on agent fees
I cant comment on this as it isn't applicable
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By: Dean Mcvay
May 15, 2018
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Hi Chelsea. Thank you for leaving this positive comment & 5 star review, it is much appreciated. ...

“Great service, professionalism, empathy and very genuine people....”

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May 10,2018
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Rebecca
By: 'Billy'
May 10,2018
0 people found
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I would highly recommend Belvoir as your letting agent. I have nothing bit praise for them which can be indicated that in as much as recently. After a negative Liverpool Echo Article regarding issue in our Drive I received an email from Rebecca to ask ...
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Comment on agent fees
At Market value
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By: Dean Mcvay
May 11, 2018
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Hi Billy, thank you for your great comments and we are happy we could be of assistance to you! ...

“Reliable Agent...”

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May 10,2018
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By: 'Sue'
May 10,2018
0 people found
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Belvoir have managed my properties for 20+ years and I have no hesitation in recommending them. Not being a local resident landlord I have had to trust them 110%. All the staff have always been efficient, competent, reliable and responsive. In particular Elaine Gordon, Paul Rice and ...
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Comment on agent fees
Acceptable and competitive
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By: Dean Mcvay
May 11, 2018
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Hi Sue. Thank you for your 5 star review and great comments, it is much appreciated. ...

“Five star service!!!!...”

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May 09,2018
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Lucy
By: 'Nicola'
May 09,2018
0 people found
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Fantastic service, everyone is so professional and friendly. Always respond quickly to queries. I can highly recommend this company for selling your property. Lucy and Vicky have been amazing to deal with....
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Comment on agent fees
Good
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By: Dean Mcvay
May 11, 2018
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Hi Nicola. Thank you for leaving Belvoir Liverpool Central a 5 star review and fantastic comments! ...

“recommend...”

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May 03,2018
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Dean
By: 'lauren'
May 03,2018
0 people found
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I would Highly recommend, would definitely use agent again, was very informative and helpful with all aspects of my letting....
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Comment on agent fees
Good
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“Wonderful...”

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May 03,2018
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By: 'Poppy'
May 03,2018
0 people found
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Friendly and professional from the outset great to work with. Always picked up and answered. The online communication system was particularly useful as it meant you could check on stuff anytime day or night....
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Comment on agent fees
reasonable fees there are cheaper but you get what you pay for.
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No image available Vaughan

Vendor Fees

N/A

Landlord Fees

13.2% INC VAT

Tenant Fees

N/A
Last updated at 20/10/2022, 10:49 AM by Lucy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:49 AM 20/10/2022 by Lucy

Awards won by Belvoir, Liverpool L1 6BW



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