Belvoir
Liverpool Central, Liverpool, L1
4.9/5, 392 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
99% lettings fee satisfaction
Award winning Letting & Estate agents in Liverpool City Centre. show more Award winning Letting & Estate agents in Liverpool City Centre.
www.moneypenny.com

Latest Reviews

View all Reviews 392
13th Nov 2024
reviewed by 'Philip'
“Great experience right through my tenancy - easy to contact and always available to help. Rebecca was amazing when we ......”
30th Oct 2024
reviewed by 'Diana'
“Requests are easy to place via their portal and they're always promptly addressed. Very satisfied!...”
29th Oct 2024
reviewed by 'Brad M'
“Would recommend, made things very simple for me. Everyone involved was really friendly and helpful....”
2nd Oct 2024
reviewed by 'Mark m'
“Helpful friendly service, who make themselves available to answer any queries you have regard the property and it’s inner ......”
12th Sep 2024
reviewed by 'Rona Hall'
“We feel we've been very fortunate to have the team at Belvoir Central looking after our flats in Liverpool for 7 ......”
12th Sep 2024
reviewed by 'Didem Gurcay'
“Belvoir Liverpool is efficient, customer oriented, polite, informative, very quick in taking action and very helpful with everything. Nice people. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
20 Sir Thomas Street
Liverpool
Merseyside
L1 6BW
0151 231 1613

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £75,000 £2,550,000
Lettings 95% 99% £375 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
151 4 160 3 18 0 15 1 38 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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“My issue was dealt with quickly and efficiently, all staff ......”

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Nov 06,2015
Minithumbup
By: 'Jennifer'
Nov 06,2015
0 people found
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My issue was dealt with quickly and efficiently, all staff delivered a professional service, which I will recommend to others...
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“Done many jobs for belvoire always friendly and welcoming. Act ......”

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Oct 31,2015
Minithumbup
By: 'Getamanin'
Oct 31,2015
0 people found
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Done many jobs for belvoire always friendly and welcoming. Act in EverybodyS best interests and would recommend to anybody who has property to let....
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“Janet and Magdalena were very helpful in arranging viewings for ......”

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Oct 22,2015
Minithumbup
By: 'Ola'
Oct 22,2015
0 people found
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Janet and Magdalena were very helpful in arranging viewings for me and explaining in details information relating to the property. I am extremely please with the service I received....
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“All the staff at belvoir where really helpful, friendly and ......”

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Sep 30,2015
Minithumbup
By: 'Phillipa'
Sep 30,2015
0 people found
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All the staff at belvoir where really helpful, friendly and really went out of they way to help us im anything we needed. I would highly recoment belvoir to anyone who wants to deal with a professional agent...
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“I have rented through Belvoir Liverpool Central for 13 Months, this ......”

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Sep 30,2015
Minithumbup
By: 'Vicky&'
Sep 30,2015
0 people found
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I have rented through Belvoir Liverpool Central for 13 Months, this is the first time I've rented privately and they made it very easy for me. All the staff are very pleasant in the office and I have regular dealings with Matt & Jan. The services they ...
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“Janet initially showed me the apartment. She was very polite ......”

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Mar 25,2015
Minithumbup
By: 'Ross'
Mar 25,2015
0 people found
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Janet initially showed me the apartment. She was very polite and friendly,confidently showing me around the property. She answered any questions I had and agrees to take any she could not answer at the time and got back to me soon with the answer. ...
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“After another agent failed to market my property in a ......”

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Feb 27,2015
Minithumbup
By: 'Chris'
Feb 27,2015
0 people found
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After another agent failed to market my property in a reasonable time frame, I passed the property over to Belvoir who outstanded me by not only marketing the property within 24 hrs of instruction, but securing a tenancy within two viewings that took place a few ...
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Comment on agent fees
Very reasonable fees
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“Very quick reference process. No hassle had everything complete with ......”

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Feb 26,2015
Minithumbup
By: 'Graham'
Feb 26,2015
0 people found
this helpful
Very quick reference process. No hassle had everything complete with in 5 days. Janet was extremely helpful and always was available when required, and responded to emails virtually instantly. A pleasure to deal with and I would highly recommend people to use Belvoir in the future....
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“I have been dealing with Belvoir Lettings for over 18 months ......”

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Feb 14,2015
Minithumbup
By: 'Philip'
Feb 14,2015
0 people found
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I have been dealing with Belvoir Lettings for over 18 months now and they have made every part of being a landlord very easy. I work in the Far East alot of the time so im never local to deal with pressing issues with my property. ...
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“Janet was extremely helpful during in our move. She emailed ......”

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Feb 12,2015
Minithumbup
By: 'Lozzrv'
Feb 12,2015
0 people found
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Janet was extremely helpful during in our move. She emailed daily to update us on the status of our application. Although the process took longer than expected, she was always patient and friendly. I would definitely recommend belvoir and use them again....
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“I looked at several properties with belvoir, the service from ......”

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Feb 10,2015
Minithumbup
By: 'Gavin'
Feb 10,2015
0 people found
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I looked at several properties with belvoir, the service from Jan was great throughout, even if my own organisation wasn't! Very detailed with their paperwork, clear on the expectations and felt like if there is (or was) an issue I could reach someone very easy ...
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Comment on agent fees
1 slight downside, there is an admin fee you lose from your deposit if and when you decide to move out. This to me was a little sneaky as I only found this out when signing for my keys after being to get down the line to object to it. Felt like a stealth way to make commission in all honesty. Other than this, very clear and reasonable
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“I can honestly say me and my partner are both ......”

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Feb 10,2015
Minithumbup
By: 'Chris'
Feb 10,2015
0 people found
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I can honestly say me and my partner are both delighted with not only our apartment but also the customer service and help we received from Belvoir's city centre branch. We spent several weeks going from viewing to viewing trying to find a place we ...
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“Quick, easy and friendly. Everything was sorted out within a ......”

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Feb 10,2015
Minithumbup
By: 'AndrewBeech'
Feb 10,2015
0 people found
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Quick, easy and friendly. Everything was sorted out within a week for us to move into our new flat advertised by the agency....
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“Brilliant service ! Couldnt fault at tall lots of communication really ......”

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Feb 09,2015
Minithumbup
By: 'jemma1993'
Feb 09,2015
0 people found
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Brilliant service ! Couldnt fault at tall lots of communication really helpful , everything was made easy no fuss. highly recommend. Use again...
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“Very good service, quick and speedy. Staff were friendly, helpful ......”

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Feb 09,2015
Minithumbup
By: 'David'
Feb 09,2015
0 people found
this helpful
Very good service, quick and speedy. Staff were friendly, helpful and knowledgeable. Fees were good as they are not with a lot of agents!...
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“I have felt generally happy with the service provided by ......”

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Jun 06,2014
Minithumbup
By: 'TC'
Jun 06,2014
0 people found
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I have felt generally happy with the service provided by Belvoir (41 Cable House). As it was my first time using a letting agent, I was a bit apprehensive as there are some horror stories out there! However, I was reassured and kept up to date ...
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“Agent was prompt and efficient in finding new tenant. Good ......”

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Apr 29,2014
Minithumbup
By: 'Good'
Apr 29,2014
0 people found
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Agent was prompt and efficient in finding new tenant. Good telephone and Email communications from initial instruction to completion of Tenancy. Provided support in arranging necessary apartment repairs and maintenance. Genuinely impressed by level of service....
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“This is the first I have experienced being a Landlord ......”

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Apr 10,2014
Minithumbup
By: 'Diane'
Apr 10,2014
0 people found
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This is the first I have experienced being a Landlord and was introduced to Belvoir Lettings by Countryside Properties. Nicola was fantastic and efficient and answered any queries that I had, which enabled me to proceed with the letting with confidence. The apartment was rented ...
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“Nicola was fantastic from the start. She came to view ......”

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Feb 20,2014
Minithumbup
By: 'Segar'
Feb 20,2014
0 people found
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Nicola was fantastic from the start. She came to view the property with me before I purchased it, gave me good advice on which unit to choose, how best to furnish and the realistic rent expectation. Once I bought the unit, she helped me to ...
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“My property had been empty for over two years and ......”

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Jan 19,2014
Minithumbup
By: 'Rukhsana'
Jan 19,2014
0 people found
this helpful
My property had been empty for over two years and I had tried a number of avenues to advertise it. Belvoir advised me of what works I would need to carry out as a minimum to get it let, and then helped by organising most ...
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“Everyone on the office were very attentive and helped us ......”

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Dec 20,2013
Minithumbup
By: 'Arnau'
Dec 20,2013
0 people found
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Everyone on the office were very attentive and helped us from start to finish with all the problems. They facilitated and streamlined procedures, was a great help because we needed a flat urgently, I thank you and congratulations for the work, I recommend this agency ...
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“Belvoir manage both properties for my boss, we our Bahrain ......”

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Dec 18,2013
Minithumbup
By: 'Liz'
Dec 18,2013
0 people found
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Belvoir manage both properties for my boss, we our Bahrain based company, i have dealt with may agents in London who i constantly have had to chase and recieve hardly any feed back about the properties! This is not the case with the staff i ...
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“Our experience was quick and easy. The staff were very ......”

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Dec 08,2013
Minithumbup
By: 'Ben'
Dec 08,2013
0 people found
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Our experience was quick and easy. The staff were very professional and helped us through everything smoothly. The only problem was that there wasn't much notice about the moving in date....
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“After using Belvoir since they first opened on two of ......”

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Dec 07,2013
Minithumbup
By: 'MALCOLM'
Dec 07,2013
0 people found
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After using Belvoir since they first opened on two of my properties, I have found the quality of customer service, to be of the highest standard...
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“The staff at Belvoir Liverpool Central made renting my first ......”

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Dec 06,2013
Minithumbup
By: 'Mr'
Dec 06,2013
0 people found
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The staff at Belvoir Liverpool Central made renting my first property out a smooth easy process, I couldn't fault their services. I Highly recommend using them as a Letting Agent....
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“The information provided very clear and the agent really helpful ......”

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Dec 05,2013
Minithumbup
By: 'izwan'
Dec 05,2013
0 people found
this helpful
The information provided very clear and the agent really helpful in terms of answering all our questions. Besides, when we need any helps, she responded quickly....
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“All of the Belvoir team at Liverpool Central ; Paul, Lauren, ......”

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Nov 27,2013
Minithumbup
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Paul
By: 'Neil'
Nov 27,2013
0 people found
this helpful
All of the Belvoir team at Liverpool Central ; Paul, Lauren, Vicky and Nicola have been exceptional during my move, all members of the team showed high levels of professionalism and customer service. I have had dealings with all the staff and cannot fault the team. ...
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“I used Belvoir as I was relocating back to Liverpool. ......”

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Nov 27,2013
Minithumbup
By: 'Maddie'
Nov 27,2013
0 people found
this helpful
I used Belvoir as I was relocating back to Liverpool. It was a stressful time to move as before most of my viewings my appointments were being cancelled as they were being let out so quickly - I was living 200 miles away so this was ...
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“Both Nicola and Vicky were extremely helpful throughout the full ......”

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Oct 24,2013
Minithumbup
By: 'Simtec'
Oct 24,2013
0 people found
this helpful
Both Nicola and Vicky were extremely helpful throughout the full process of getting our first investment property let out. in fact we had a tenant waiting for us to complete on the property so they could move in straight away. Emails were all replied to ...
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“All staf were helpful whenever I contacted the office. I ......”

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Oct 24,2013
Minithumbup
By: 'Barry'
Oct 24,2013
0 people found
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All staf were helpful whenever I contacted the office. I dealt with Nicola most of the time and Vicky often. I have lived in several city centre flats dealing with estate agents who didn't provide the professional service I get with Belvoir. I found Nic & ...
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No image available Vaughan

Vendor Fees

N/A

Landlord Fees

13.2% INC VAT

Tenant Fees

N/A
Last updated at 20/10/2022, 10:49 AM by Lucy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:49 AM 20/10/2022 by Lucy

Awards won by Belvoir, Liverpool L1 6BW



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