Belvoir
Liverpool Central, Liverpool, L1
4.9/5, 392 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
99% lettings fee satisfaction
Award winning Letting & Estate agents in Liverpool City Centre. show more Award winning Letting & Estate agents in Liverpool City Centre.
www.moneypenny.com

Latest Reviews

View all Reviews 392
13th Nov 2024
reviewed by 'Philip'
“Great experience right through my tenancy - easy to contact and always available to help. Rebecca was amazing when we ......”
30th Oct 2024
reviewed by 'Diana'
“Requests are easy to place via their portal and they're always promptly addressed. Very satisfied!...”
29th Oct 2024
reviewed by 'Brad M'
“Would recommend, made things very simple for me. Everyone involved was really friendly and helpful....”
2nd Oct 2024
reviewed by 'Mark m'
“Helpful friendly service, who make themselves available to answer any queries you have regard the property and it’s inner ......”
12th Sep 2024
reviewed by 'Rona Hall'
“We feel we've been very fortunate to have the team at Belvoir Central looking after our flats in Liverpool for 7 ......”
12th Sep 2024
reviewed by 'Didem Gurcay'
“Belvoir Liverpool is efficient, customer oriented, polite, informative, very quick in taking action and very helpful with everything. Nice people. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
20 Sir Thomas Street
Liverpool
Merseyside
L1 6BW
0151 231 1613

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £75,000 £2,550,000
Lettings 95% 99% £375 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
151 4 160 3 18 0 15 1 38 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Latest Properties

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Andover, SP10
Ashton-under-lyne, OL6
Bangor, BT20
Basildon, SS14
Basingstoke, RG21

“Dean has provided me with a very efficient service with ......”

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Nov 05,2017
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Dean
By: 'Dee'
Nov 05,2017
0 people found
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Dean has provided me with a very efficient service with prompt responses to my queries and quick to arrange work needed for the property...
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“Vicky and Lucy have been more than helpful in the ......”

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Nov 03,2017
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Vicky
By: 'Annie'
Nov 03,2017
0 people found
this helpful
Vicky and Lucy have been more than helpful in the sale of our flats, they are constantly prompting our solicitor to attend to buyers solicitors enquiries, in order to speed up the sale. Also sending us updates on a regular basis. Very professional working well ...
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Comment on agent fees
Appears a reasonable rate
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“We have had excellent dealings with both Lucy and Vicky. ......”

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Nov 02,2017
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Vicky
By: 'Gill'
Nov 02,2017
0 people found
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We have had excellent dealings with both Lucy and Vicky. They are always happy to help and answer any questions. They have made this purchase easy for us. Many thanks....
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“Always willing to assist and sort out any issues quickly ......”

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Oct 10,2017
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Janet
By: 'Elan'
Oct 10,2017
0 people found
this helpful
Always willing to assist and sort out any issues quickly and efficiently. Very friendly and approachable agents that make renting very easy!...
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“We have had nothing but excellent service from the staff ......”

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Oct 09,2017
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Janet
By: 'Jessica'
Oct 09,2017
0 people found
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We have had nothing but excellent service from the staff at belvoir they have been great. We have been looking to rent a property for a while now and dealt with many different letting agents and found some were very unprofessional and did not keep ...
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Comment on agent fees
Good
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“Belvoir have let and managed a property for me for ......”

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Oct 07,2017
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Matt
By: 'Georgia'
Oct 07,2017
0 people found
this helpful
Belvoir have let and managed a property for me for over 3 years. I've always been happy with the service they've provided and I know my flat is well managed and looked after by the tenants. I'm so happy with the service I'm about to buy ...
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“Lucy & Vicky have been very helpful, friendly & approachable throughout the ......”

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Oct 05,2017
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Lucy
By: 'Nick'
Oct 05,2017
0 people found
this helpful
Lucy & Vicky have been very helpful, friendly & approachable throughout the transaction. Lucy has great negotiation skills and didn't feel hesitate to liaise with the vendor which lead to a successful purchase. She uses her best ability to keep both parties happy. The transaction then passed ...
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“I came to UK in 2015 and my search stopped luckily ......”

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Oct 01,2017
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Dean
By: 'Kiran'
Oct 01,2017
0 people found
this helpful
I came to UK in 2015 and my search stopped luckily with Belvoir agency. They showed me a good house and completed all the formalities very quickly and hand it over the keys. From then onwards, they always so helpful and turned out quickly if any ...
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Comment on agent fees
I compared with other agencies and they are almost at same. Though it's bit expensive, I'm happy with the service I got
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“I have used many agents over the years to find ......”

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Sep 29,2017
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Vicky
By: 'John'
Sep 29,2017
0 people found
this helpful
I have used many agents over the years to find tenants for my house portfolio and Belvoir stand out as the dedicated supplier who consistently find high quality tenants that are reliable and tend to stay for a longer period. I have just begun to ...
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Comment on agent fees
Not the cheapest but then it shows in the quality of effort
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“Vicky and Lucy have been fantastic to deal with.We ......”

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Sep 29,2017
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Vicky
By: 'SO'
Sep 29,2017
1 people found
this helpful
Vicky and Lucy have been fantastic to deal with. We have currently purchased 3 properties from them and they have made the whole process simple and easy. They have helped recommend other businesses to help me purchase these properties and there recommendations are spot on. We ...
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Comment on agent fees
Letting fees are very competitive. Cheapest in Liverpool.
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“Vicky over a number of years has looked after my ......”

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Sep 29,2017
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Vicky
By: 'Chris'
Sep 29,2017
0 people found
this helpful
Vicky over a number of years has looked after my rental property and in recent times two apartment sales Viick is quick and very bright. never failing to do what she says she will always a pleasure to deal with .Chris Jones green duck property...
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“Terrible, very disappointed at how unhelpful the staff are for ......”

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Aug 15,2017
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By: 'Notbelvoir'
Aug 15,2017
0 people found
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Terrible, very disappointed at how unhelpful the staff are for someone who is new to the renting world. I DO NOT recommend the use of their services....
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By: Belvoir Liverpool Central
Aug 16, 2017
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Hello, Thank you for taking the time to leave us a review, we take on board all feedback that we revive and use this to continually monitor and improve our service. We are disappointed to hear that the service you have experienced falls below the standards that we expect of ourselves here at Belvoir Liverpool Central, in order for us to look into this case, help resolve any issues that you have and subsequently improve we ask that you contact us directly on the details below to discuss th ...

“I have given 4stars because I feel the level of ......”

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Jul 19,2017
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By: 'Temi'
Jul 19,2017
0 people found
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I have given 4stars because I feel the level of service I am getting is not the same as it has been. When I started with Belvoir lettings in 2010 I got excellent service (5 stars) I feel this has gone down in recent years. My major ...
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Comment on agent fees
Agent fees have never been a problem.
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By: Belvoir Liverpool Central
Aug 16, 2017
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Hello, Thank you for taking the time to leave us a review, we appreciate all reviews and use all feedback to continually monitor and improve our service. It was great to be able to discuss the issue that you raised in person and we have taken your comments on board and will look to make the changes that we discussed. Kind regards, Belvoir Liverpool Central ...

“Always pleasant to deal with both in person and on ......”

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Jul 07,2017
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Dean
By: 'ruth'
Jul 07,2017
0 people found
this helpful
Always pleasant to deal with both in person and on the phone. Belvoir are a very helpful letting agent! They always source great tenants for us....
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Comment on agent fees
good
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“Belvoir have been perfect. They managed the rental of our ......”

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Jul 04,2017
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Vicky
By: 'Daniel'
Jul 04,2017
0 people found
this helpful
Belvoir have been perfect. They managed the rental of our apartment for 3 years and they made it all so easy for us. Adam was great and was helpful through the whole rental. When we came to selling they found us a buyer within a day ...
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Comment on agent fees
good
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“We have used Belvoir as Landlords and to Sell a ......”

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Jul 04,2017
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Vicky
By: 'Karen'
Jul 04,2017
0 people found
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We have used Belvoir as Landlords and to Sell a property. Their service is second to none. Vicky is amazing always calls you back goes above and beyond to help. Adam was always really helpful and Lucy always sorted things out quickly for us....
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Comment on agent fees
Fees are average but service is excellent well worth what you pay
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“I have been living in my property for about 18 months ......”

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Jun 01,2017
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Dean
By: 'Rob'
Jun 01,2017
0 people found
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I have been living in my property for about 18 months now. The move in procedure was painless, they perfrom regular inspections, any issues are fixed rapidly, they always answer queries quickly and politely. I can't say I have any complaints. Having an onsite representative in ...
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Comment on agent fees
Fees were a bit expensive from memory but not crazy. You get what you pay for really.
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“We have used Belvoir, Liverpool Central for managing and renting ......”

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May 26,2017
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Paul
By: 'Ruby'
May 26,2017
0 people found
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We have used Belvoir, Liverpool Central for managing and renting out our apartments. We have found Paul Rice, Adam Rastall and the staff there very helpful, responsible and professional. They always try their best to help to sort out the issues and communicate with us ...
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Comment on agent fees
Reasonable.
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“Dean has been very helpful as we are first time ......”

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May 12,2017
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Dean
By: 'Giselle'
May 12,2017
0 people found
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Dean has been very helpful as we are first time Landlords. He did the necessary paperwork and kept my husband and I informed throughout the entire process of getting the property ready for rental....
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Comment on agent fees
Good
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“Branch staff very helpful and efficient. Manager Paul Riceprompt in ......”

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Apr 07,2017
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Paul
By: 'COLIN'
Apr 07,2017
1 people found
this helpful
Branch staff very helpful and efficient. Manager Paul Rice prompt in dealing with all queries, and also his team member Mathew Taylor. Recommend Belvoir lettings agent to other Landlords in the Liverpool area. Mr.C.Perry....
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Comment on agent fees
Equitable rate
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“Their unscrupulous charges forced me to dispose of my multiple ......”

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Mar 23,2017
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Paul
By: 'Rk'
Mar 23,2017
0 people found
this helpful
Their unscrupulous charges forced me to dispose of my multiple properties. Typical charges included: 1) Cost to dispose of a dryer, a free service by the supplier 2) Cost to dispose of old carpet. A free service by the contractor 3) 40 pounds for fitting screws on a window ...
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By: Adam Rastall
Mar 24, 2017
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I'm sorry to read your comment and I would like to investigate these allegations further. Can you contact me so I can gather further information about your comments. Kind regards Adam Rastall ...

“Nice experience with Belvoir, I had few problems at the ......”

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Mar 21,2017
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Dean
By: 'D&M'
Mar 21,2017
1 people found
this helpful
Nice experience with Belvoir, I had few problems at the beginning really well sorted for me. In addition to, you can find really nice people ready to help you in the best way available!!!...
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“Belvoir have managed my property to let for approximately 7 years. ......”

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Mar 06,2017
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By: 'Clare'
Mar 06,2017
2 people found
this helpful
Belvoir have managed my property to let for approximately 7 years. The team are very professional and helpful and have always marketed my property well ensuring I have never been without a tenant for more than a month. Any problems with the flat i.e. Reported ...
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“I am happy with his services, communications and feedbacks. I ......”

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Jan 20,2017
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Dean
By: 'Segar'
Jan 20,2017
0 people found
this helpful
I am happy with his services, communications and feedbacks. I will recommend him to any landlords. He worked hard on my behalf to resolve issues with the tenant....
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Comment on agent fees
Good communicator
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“Brilliant service from Belvoir and Vicky. Very helpful and accessible ......”

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Jan 11,2017
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Vicky
By: 'M'
Jan 11,2017
0 people found
this helpful
Brilliant service from Belvoir and Vicky. Very helpful and accessible throughout the buying process and were very prompt with arranging viewings....
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“Purchased a property recently through Belvoir. Fantastic customer service, kept ......”

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Nov 10,2016
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Vicky
By: 'Alex'
Nov 10,2016
0 people found
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Purchased a property recently through Belvoir. Fantastic customer service, kept me updated throughout the process and helped chase any outstanding queries that I had to get things moving along. Would be a pleasure to do business with again....
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“Belvoir manages two of my properties, I no longer live ......”

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Nov 01,2016
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Dean
By: 'D'
Nov 01,2016
0 people found
this helpful
Belvoir manages two of my properties, I no longer live in Liverpool and I've never had a problem or bad experience with them. I have two long term tenants and couldn't ask for a better service, I can not recommend them enough...
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Comment on agent fees
Fair
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“I listed my property with Belvoir before moving abroad and ......”

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Oct 30,2016
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Vicky
By: 'Vendor'
Oct 30,2016
0 people found
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I listed my property with Belvoir before moving abroad and have been completely happy with communication with Adam and Vicky for viewings and viewing feedback. Hannah put an offer to me which wasn't acceptable but worked hard to get a good deal for myself and ...
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Comment on agent fees
Originally higher than I expected but has been justified by service alone.
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“The service we have received from Belvoir has been second ......”

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Oct 30,2016
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Vicky
By: 'Sparkle'
Oct 30,2016
0 people found
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The service we have received from Belvoir has been second to none. The staff were professional and courteous at all times; they were polite and nothing was too much trouble. This has made the experience of selling our property a lot less stressful than I ...
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Comment on agent fees
The fees reflect the work Belvoir out into selling our property.
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“Nice experience with Belvoir, I had few problems at the ......”

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Oct 30,2016
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By: 'Luigi'
Oct 30,2016
0 people found
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Nice experience with Belvoir, I had few problems at the beginning really well sorted for me. In addition to, you can find really nice people ready to help you in the best way available....
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No image available Vaughan

Vendor Fees

N/A

Landlord Fees

13.2% INC VAT

Tenant Fees

N/A
Last updated at 20/10/2022, 10:49 AM by Lucy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:49 AM 20/10/2022 by Lucy

Awards won by Belvoir, Liverpool L1 6BW



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