Hitchin & Stevenage, Hitchin, SG5
4.9/5, 385 reviews
96% recommended
98% sales valuation accuracy
99% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
Belvoir are national multi-award-winning specialists in residential sales, lettings and property management.We are an independent firm who are passionate about property! We understand the rewards, challenges and frustrations in selling, buying, renting or letting, which is why we are dedicated to providing an excellent service and high level of ... show more Belvoir are national multi-award-winning specialists in residential sales, lettings and property management.

We are an independent firm who are passionate about property! We understand the rewards, challenges and frustrations in selling, buying, renting or letting, which is why we are dedicated to providing an excellent service and high level of communication.

In an unregulated industry, we offer peace of mind to all clients as fully regulated members of the National Association of Estate Agents (NAEA), the Association of Residential Letting Agents (ARLA), safeagent and The Property Ombudsman Scheme.

So, if you are thinking of selling your property, moving home, about to become a landlord or are a seasoned professional, let us help you. Our team can guide you in the right direction using local knowledge and expertise.

Mortgage and buy to let advice available.

Follow us on Facebook & Instagram @belvoirherts
UK Lettings & Estate Agents | Property for Sale & Rent

Latest Reviews

View all Reviews 385
16th Dec 2024
reviewed by 'Amy'
“Brontë always has excellent communication and organisation. She is always very helpful!...”
13th Dec 2024
reviewed by 'Ade'
“I have been using Belvoirs to find tenant for my properties for 15years. I like their attention to detail. They ......”
13th Dec 2024
reviewed by 'Andrea'
“Always a reliable and thoughtful service from Emma and the team at Belvoir, thank you!...”
10th Dec 2024
reviewed by 'Harriet'
“Bronte and the team have provided a great service to us the past year, sorting any issues we have had ......”
5th Dec 2024
reviewed by 'Jean Handey-Greaves'
“I recently purchased a property through Belvoir Hitchin. The whole team were very efficient and professional. Especially John la Francesca ......”
4th Dec 2024
reviewed by 'Grant'
“Emma was so kind and quick in responding to our request for letting extension. Excellent service....”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
32 Bancroft
Hitchin
Hertfordshire
SG5 1LA
01462 433949

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £27,000 £875,000
Lettings 93% 97% £415 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
68 1 86 6 99 3 81 3 34 4
Areas covered
  • SG1
  • SG18
  • SG2
  • SG16
  • SG3
  • SG17
  • SG4
  • SG5
  • SG6
  • SG7
  • SG8
  • LU2
  • SG15
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS DPS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
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“Poor maintenance of property, no or unacceptable slow response Eg ......”

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Apr 28,2014
Minithumbdown
By: 'lisa'
Apr 28,2014
1 people found
this helpful
Poor maintenance of property, no or unacceptable slow response Eg no bathroom taps for six months,, dirty when moved in, unhelpful response, inaccurate check out reports, unclear process, moving goalposts, we left early but on agreed date. they kept extending period we had to pay ...
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What agent could do to change your mind?
respond to queries, be clear, be polite
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“Extremely good communication and excellent advice from Emma. A trouble ......”

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Mar 03,2014
Minithumbup
Staff profile picture
Emma
By: 'Andry'
Mar 03,2014
0 people found
this helpful
Extremely good communication and excellent advice from Emma. A trouble free experience and very pleased with the tenants that were "sourced". Thank you very much...
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“This young lady was very helpful and polite, Jenna is ......”

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Feb 18,2014
Minithumbup
By: 'Howard'
Feb 18,2014
1 people found
this helpful
This young lady was very helpful and polite, Jenna is not a Negotiator but explained and assisted in the absence of her colleagues. If the rest of the staff are like her then I would rate this agent *****...
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“A have been tenant with Belvoir Hitchin for over a ......”

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Jan 09,2014
Minithumbup
By: 'Mrs'
Jan 09,2014
0 people found
this helpful
A have been tenant with Belvoir Hitchin for over a year now and I have always been extremely pleased with the service they have provided me. I would high recommend them as agents to all my friends who wish to rent a property....
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“The team at Belvoir Hitchin have always responded quickly to ......”

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Jan 07,2014
Minithumbup
By: 'Mrs'
Jan 07,2014
0 people found
this helpful
The team at Belvoir Hitchin have always responded quickly to any queries and recently organised for my property to be decorated, which all went well, and looked good. I always receive payment and any reports on time. Megan Williams wasn't an option on the above ...
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“The experience with Belvoir Hitchin office has been first class ......”

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Dec 24,2013
Minithumbup
By: 'Mr'
Dec 24,2013
0 people found
this helpful
The experience with Belvoir Hitchin office has been first class ever since our initial enquiry. The customer service we have received has been exceptional. Any issue has been resolved with regular communication within the expected timescales which is a great peace of mind. Jonathan Fiducia ...
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“We have rented our property for a number of years ......”

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Dec 23,2013
Minithumbup
By: 'Mrs'
Dec 23,2013
0 people found
this helpful
We have rented our property for a number of years through Belvoir. They always provide an excellent service and we would recommend them without reservation....
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“Belvoir has been very good at handling our calls from ......”

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Dec 20,2013
Minithumbup
By: 'Danny'
Dec 20,2013
0 people found
this helpful
Belvoir has been very good at handling our calls from the time we first contacted them in search of accomodationand have provided us with quality service throughout. These guys are proffessionals and would recommend anyone to contact them for any advice or arrangements regarding properties ...
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“I found Emma very friendly and she made herself available ......”

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Dec 20,2013
Minithumbup
Staff profile picture
Emma
By: 'Tom'
Dec 20,2013
0 people found
this helpful
I found Emma very friendly and she made herself available when we asked to organize a second visit of the property for the third tenant which couldn't be present the first time.Emma was also very clear and transparent on what was needed on our ...
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“I needed to move into a property very quickly and ......”

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Dec 19,2013
Minithumbup
By: 'Anna'
Dec 19,2013
0 people found
this helpful
I needed to move into a property very quickly and the team at Belvoir were very helpful and efficient. They responded very quickly to my emails and apppointment requests and arranged viewings late in the evening which was great for me as I work in ...
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“We let this property and have been here for two ......”

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Dec 19,2013
Minithumbup
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Emma
By: 'Spencer'
Dec 19,2013
0 people found
this helpful
We let this property and have been here for two and a half years. The process from viewing to finishing contracts was seamless. Luke was very professional and installed confidence in us that Belvoir would be the the right company to let through. I have ...
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“What can I say........Excellent customer service throughout the full ......”

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Dec 19,2013
Minithumbup
By: 'Michael'
Dec 19,2013
0 people found
this helpful
What can I say........ Excellent customer service throughout the full process from finding me a tenant to actually getting them moved into my property. Exceptional communication was received at all times making sure I was fully aware of where we were in the process and ...
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“I had be struggling to find a property to suit ......”

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Dec 19,2013
Minithumbup
By: 'Joel'
Dec 19,2013
0 people found
this helpful
I had be struggling to find a property to suit my needs. I then tried Belvoir Hitchin and was impressed when I was greeted by the branch proprietor and he was incredibly helpful. Within 3 days he had located a flat, I viewed it and took ...
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“As first time landlords my wife and I have benefited ......”

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Dec 19,2013
Minithumbup
By: 'M'
Dec 19,2013
0 people found
this helpful
As first time landlords my wife and I have benefited greatly from the high level of support and advice provided by Belvoir Hitchin & Stevenage - and from Jonathan Fiducia in particular. We now have two properties rented out and managed by Belvoir - and we ...
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“I've been renting the Benslow Lane property with Belvoir for ......”

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Dec 16,2013
Minithumbup
Staff profile picture
John
By: 'Kit'
Dec 16,2013
0 people found
this helpful
I've been renting the Benslow Lane property with Belvoir for more than a year now and have found the staff to be unfailingly courteous and helpful. I've rated them "excellent" largely because I have owned investment properties myself in the past and generally found staff ...
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“I have been with Belvoir for a number of years ......”

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Dec 15,2013
Minithumbup
By: 'KAREN'
Dec 15,2013
0 people found
this helpful
I have been with Belvoir for a number of years renting my property with a full management service as I live abroad. They have always been courteous, helpful and approachable dealaing with problems quickly and keeping in touch....
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“Very good service skills, quick to respond to queries and ......”

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Nov 21,2013
Minithumbup
By: 'Norma'
Nov 21,2013
0 people found
this helpful
Very good service skills, quick to respond to queries and had a brilliant selection of properties. Thank you Emma and Jonathan for making this experience so easy....
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“I have been a landlord with Belvoir for two years ......”

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Nov 20,2013
Minithumbup
By: 'Malcolm'
Nov 20,2013
0 people found
this helpful
I have been a landlord with Belvoir for two years and I am extremely happy with the professional service that they provide. They always keep me well informed, whether between tenancies in regards to viewings or during tenancies with the inspections that take place every ...
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“I was a new landlady and was looking for the ......”

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Nov 20,2013
Minithumbup
By: 'meggy_moo5'
Nov 20,2013
2 people found
this helpful
I was a new landlady and was looking for the right information. Luke made me feel at home by going through each point I was worried about. Both Luke and his team helped me get my property on the market and find the right tenant ...
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“After many meetings with other local letting agents, I decided ......”

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Nov 19,2013
Minithumbup
By: 'Natalie'
Nov 19,2013
3 people found
this helpful
After many meetings with other local letting agents, I decided to place my property with Belvoir. As a first time Landlady every member of staff that I dealt with there was extremely helpful and gave me all the advice I needed and more to assist ...
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“SImply awful fridge broken for 6 months, the Director Luke Mason ......”

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Sep 21,2013
Minithumbdown
By: 'P'
Sep 21,2013
3 people found
this helpful
SImply awful fridge broken for 6 months, the Director Luke Mason was unhelpful and arrogant. Washing machine boiled clothes I had to purchase. As an ex landlord of 8 properties an as a one time tenant of Belvoir Hitchin avoid Belvoir HItchin and Luke Mason at all ...
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What agent could do to change your mind?
Unprofesional amateurs only interested in profit
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By: Luke Mason
Nov 19, 2013
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Hi, The fridge was not broken but causing a humming noise which caused the tenant stress when trying to sleep and watch TV. We sent out engineers straight away who could not hear any noises. We then sent out an engineer specifically requested by the tenant who also couldn't find a fault, many visits later this was rectified by an engineer. The washing machine did break, however the tenant offered the landlord to buy a new one himself, the landlord agreed. We pride ourselves on delivering an ...

“I am landlord and have used the Hitching branch several ......”

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Sep 17,2013
Minithumbdown
By: 'HitchingBranchPoor'
Sep 17,2013
3 people found
this helpful
I am landlord and have used the Hitching branch several times, given plenty of chances to redeem themselves, but have now had it with them and looking for a way to complain right upto the top and get legal advise due to loss of earnings ...
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By: Luke Mason
Nov 14, 2013
View all comments (1)
This is a completely nonfactual and a false reference. We are proud, voluntary members of The Property Ombudsman, The National Approved Letting Scheme and Safe Agent which defines a code of conduct. We have never received this complaint to our office, our central office nor to any of the previously mentioned schemes. We have also never charged £120.00 to make amendments to an inventory nor have we released a deposit with a landlords permission. We pride ourselves on delivering a superior servic ...

“Just dreadful. I am an experienced landlord moving overseas. I ......”

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Jul 14,2012
Minithumbdown
By: 'AJ'
Jul 14,2012
13 people found
this helpful
Just dreadful. I am an experienced landlord moving overseas. I enquired about management.The manager was very rude and quite frankfully overly personal about my personal circumstances. The manager lacked knowledge in relation to yields and legislation . I asked about client money protection and he ...
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What agent could do to change your mind?
Did not use
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“AVOID THESE GUYS LIKE THE PLAGUE! I called up last ......”

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Nov 27,2011
Minithumbdown
By: 'Mr'
Nov 27,2011
9 people found
this helpful
AVOID THESE GUYS LIKE THE PLAGUE! I called up last week to make a viewing and all I could hear was arguing in the background of their office. Some kid attempted to take my details and got very abrupt with me when he mistyped my ...
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“Belvoir and I have done business now for about 6 months ......”

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Nov 06,2011
Minithumbup
By: 'Mr'
Nov 06,2011
4 people found
this helpful
Belvoir and I have done business now for about 6 months and they have let both my properties. Initially I only dropped into their offices as there was a parking space nearby, but I`m glad I did! Luke struck me as an enthusiastic and knowledgeable ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:47 AM 15/10/2020 by Rhona Lavis

Awards won by Belvoir, Hitchin SG5 1LA



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Branch - Hitchin & Stevenage, Hitchin, SG5

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