“Number of issues from initial promises to paint the mouldy ......”
1 Star Review
Nov 12,2017
By:
'Past'
Nov 12,2017
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW
7
people found
this helpful
Number of issues from initial promises to paint the mouldy black ceiling which never happened to taking 3 weeks to fix a boiler during which the flat had no hot water during Christmas. No contact number for emergencies, no accountability and no responses to emails repeatedly ...
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7
people found
this helpful
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“this estate agent is a nightmare from the second you ......”
1 Star Review
Jun 27,2017
By:
'tenants'
Jun 27,2017
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW3
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW3
5
people found
this helpful
this estate agent is a nightmare from the second you sign that contract you never hear from him again this man named paz rented us a old house with so many issues ranging from electrics to pest in the loft area that we were told ...
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Comment on agent fees
TERRIBLE
5
people found
this helpful
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Yes
“Terrible estate agent. Avoid this agency at any cost. Once ......”
1 Star Review
Oct 17,2014
By:
'**'
Oct 17,2014
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW7
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW7
12
people found
this helpful
Terrible estate agent. Avoid this agency at any cost. Once you sign the contract you are stuck and they will never listen to your problem, not capable of even dealing with toilet leaks. Inventory check is required for landlord/tenant safety, but these people given ...
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What agent could do to change your mind?
Close the business.
Attached Filesnbsp;
12
people found
this helpful
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“Bassetts agency are total cowboys. DO NOT PAY THEM ANY ......”
1 Star Review
Jul 09,2014
By:
'George'
Jul 09,2014
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: TW3
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: TW3
13
people found
this helpful
Bassetts agency are total cowboys. DO NOT PAY THEM ANY MONEY. 'Paresh Paz Ruparelia's (owner of Bassetts) business is to take as many £1500 'holding deposits' from anyone they can and then never reply to them when they ask for it back. God knows why they ...
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What agent could do to change your mind?
¢â‚¬Å“It would take an almost complete turnaround from their present incompetence.¢â‚¬Â
Attached Filesnbsp;
Comment on agent fees
Bassetts are called day time robbers. First they ask Customers Profession, Salary of the customer and they start collecting all your money by telling as agency fees.
13
people found
this helpful
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“This letting agency ( if you can call it one ) will ......”
1 Star Review
Mar 01,2014
By:
'Shilpa'
Mar 01,2014
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TW3
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Landlord)
Postcode: TW3
60
people found
this helpful
This letting agency ( if you can call it one ) will happily take your money but at the slightest problem will turn their back and deny all responsibility.
Paz Ruparelia or Raj talks a good talk but does not follow up on anything. Soon after Bassetts ...
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What agent could do to change your mind?
Bassetts staff are rude, rubbish, and not fit for the purpose
Attached Filesnbsp;
60
people found
this helpful
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“RUN AWAY!!!Bassetts had given a horrible experience to me. ......”
1 Star Review
Jan 16,2014
By:
'Tapan'
Jan 16,2014
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TWÃ
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Landlord)
Postcode: TWÃ
63
people found
this helpful
RUN AWAY!!!
Bassetts had given a horrible experience to me. They have a good sales department but avoid to book a property from them at any cost, it's a fraud and they try to make money out of you at any change.
As a landlord, ...
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63
people found
this helpful
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Yes
“Having commissioned Bassetts to find me a tenant who was ......”
1 Star Review
Jul 14,2013
By:
'Stuart'
Jul 14,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TW3
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Landlord)
Postcode: TW3
74
people found
this helpful
Having commissioned Bassetts to find me a tenant who was not on benefits I was delighted when they told me they had a tenant waiting on their books who was on maternity leave (infer working) I was dismayed to find out that they had placed ...
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74
people found
this helpful
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Yes
“They were great to start then as soon as we ......”
1 Star Review
Jul 05,2013
By:
'ross'
Jul 05,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW3
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW3
59
people found
this helpful
They were great to start then as soon as we got into the property everything changed. To start with we were assured a long tenancy but got a initial 6 month contract, once that was up we got just another 6 month's then they inform us that ...
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What agent could do to change your mind?
bad people
Attached Filesnbsp;
59
people found
this helpful
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Yes
“Renting this time has been an awful experience. When we ......”
1 Star Review
Jul 04,2013
By:
'Raisa'
Jul 04,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW3
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW3
57
people found
this helpful
Renting this time has been an awful experience.
When we took over the apartment, there were a number of repairs that should have been done prior to our occupation. In addition, the cleaning that had been done following the prior tenant's departure was very bad. ...
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57
people found
this helpful
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Yes
“DO NOT USE THEM PAZ RUPARELIA IS USLESS AND RUDE ......”
1 Star Review
Jul 03,2013
By:
'TERRY'
Jul 03,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW2
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW2
63
people found
this helpful
DO NOT USE THEM PAZ RUPARELIA IS USLESS AND RUDE he could not even get my deposit back after a month of waiting. country wide are the same the cannot even comunticate with each other they speak to you like a piece of crap we ...
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What agent could do to change your mind?
WORSE OF ALL
Attached Filesnbsp;
63
people found
this helpful
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“Terrible in every way! Don't give them your business.Been ......”
1 Star Review
Jul 02,2013
By:
'boombastic'
Jul 02,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW3
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW3
62
people found
this helpful
Terrible in every way! Don't give them your business.
Been looking for a property to rent in Hounslow for months now and unfortunately Bassetts seem to have to best ones with the worst service! (not just the branch above but ALL Bassetts branches) never had ...
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What agent could do to change your mind?
people are bad
Attached Filesnbsp;
62
people found
this helpful
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“Charged admin fees and credit fees to the tune of£420......”
1 Star Review
Jul 01,2013
By:
'Ally'
Jul 01,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW3
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW3
61
people found
this helpful
Charged admin fees and credit fees to the tune of£420
Reported damage to back doors which was never resolved
A leaky toilet was half repaired 6 months after reporting it and was only fixed 2 months before we were forced out due to the landlord selling the ...
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What agent could do to change your mind?
bad people
Attached Filesnbsp;
61
people found
this helpful
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Yes
“I have given three houses to Bassetts.Bassetts said initially ......”
1 Star Review
Jun 26,2013
By:
'Qassier'
Jun 26,2013
Branch: Hounslow, 4 Kingsley Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: TW3
Branch: Hounslow, 4 Kingsley Road
Sales (as a Vendor)
Postcode: TW3
131
people found
this helpful
I have given three houses to Bassetts.
Bassetts said initially they knew tenants for last three years and they also said they have rented-out nine properties to same company for whom these tenants belongs. Bassetts said they are personal guarantors on behalf of tenants while ...
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What agent could do to change your mind?
bad agency
Attached Filesnbsp;
131
people found
this helpful
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Yes
“Bassetts are worse agency in Hounslow, They are money eaters, ......”
1 Star Review
Jun 12,2013
By:
'Steve'
Jun 12,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW3
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW3
104
people found
this helpful
Bassetts are worse agency in Hounslow, They are money eaters, charges money in various farms like check-in fee, check-out fee, make-up fee, introduction fee, inventory fee.
After collecting money , they never respond you at all.
Once you sign on tenancy agreement, their manager : Paz Ruparelia ...
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What agent could do to change your mind?
worse , they believe money is everything
Attached Filesnbsp;
104
people found
this helpful
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Yes
“I have received horrible treatment from Bassetts and Bassetts seems ......”
1 Star Review
May 15,2013
By:
'Alan'
May 15,2013
Branch: Hounslow, 4 Kingsley Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: TW4
Branch: Hounslow, 4 Kingsley Road
Sales (as a Vendor)
Postcode: TW4
232
people found
this helpful
I have received horrible treatment from Bassetts and Bassetts seems to be very bad agency.
after going through hell kind of experience, now i read reviews at allagents.co.uk,
Everywhere is the same story that Bassetts is worse agency.
avoid this agency...
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What agent could do to change your mind?
bassetts are lorry drivers. they really need education
Attached Filesnbsp;
232
people found
this helpful
Was this helpful?
Yes
“I have been a private tenant for 7 years and I ......”
1 Star Review
Apr 29,2013
By:
'James'
Apr 29,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW16
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW16
249
people found
this helpful
I have been a private tenant for 7 years and I can honestly say that Bassetts are the worst letting agents I have had the misfortune of renting from. They are completely unprofessional with their letting properties. Unethical , dishonest. Withheld information. Mine had NO maintenance for ...
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What agent could do to change your mind?
they are rouges
Attached Filesnbsp;
249
people found
this helpful
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Yes
“Once you Sign on tenancy agreement with Bassetts, it's like ......”
1 Star Review
Apr 18,2013
By:
'dave'
Apr 18,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TW14
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Landlord)
Postcode: TW14
243
people found
this helpful
Once you Sign on tenancy agreement with Bassetts, it's like a entering in to Hell. They never answer/responds to either Tenant or Landlord queries. After that none of their staff answers to you. They say that their manager Paz responds to all queries, in ...
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What agent could do to change your mind?
Bassetts is a bad agency, i dobt that would improve standards by taking advices
Attached Filesnbsp;
243
people found
this helpful
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Yes
“One of the most unscrupulous agents on the market. They ......”
1 Star Review
Apr 10,2013
By:
'Avinash'
Apr 10,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW5
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW5
322
people found
this helpful
One of the most unscrupulous agents on the market. They have charged me a whopping 260 £ fee for a studio thats not worth the rent they have charged. Its a studio that looks like it has everything but everything in there is just for the show. ...
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322
people found
this helpful
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Yes
“I am tenant and Paz Ruparelia has cheated me. We ......”
1 Star Review
Apr 05,2013
By:
'Sumanth'
Apr 05,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW45
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Tenant)
Postcode: TW45
247
people found
this helpful
I am tenant and Paz Ruparelia has cheated me.
We agreed £1100 rent for the property and he mentioned £1200 in tenancy agreement. Because this is last minutes surprise at the time of moving-in to property, I did not have much option to apart from accepting his ...
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What agent could do to change your mind?
honesty, politeness
Attached Filesnbsp;
247
people found
this helpful
Was this helpful?
Yes
“Bassetts charrges very high fees. agreement fees, inventory fees, check ......”
1 Star Review
Apr 02,2013
By:
'Bipin'
Apr 02,2013
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TW4
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Landlord)
Postcode: TW4
243
people found
this helpful
Bassetts charrges very high fees. agreement fees, inventory fees, check in fees, makeup fees, deposit protection fees, commisions and they never paid agreed rent to me not even a single time in 12 months.
They are very friendly until they take house keys and they change ...
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243
people found
this helpful
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Yes
“I received the most cheap and very awfull services i ......”
1 Star Review
Jul 12,2012
By:
'RAJVINDER'
Jul 12,2012
Branch: Hounslow, 4 Kingsley Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Hounslow, 4 Kingsley Road
Lettings (as a Landlord)
Postcode:
424
people found
this helpful
I received the most cheap and very awfull services i gave my property for rent and the agent was so convincing that he will find a family only for my 4 bed house, he assured me their are very nice family of couple and 3 kids. After 1 ...
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What agent could do to change your mind?
never ever will recommend this agency
Attached Filesnbsp;
424
people found
this helpful
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“Having first viewed the house, and offering a price, Dominic ......”
5 Star Review
Mar 06,2012
By:
'Diane'
Mar 06,2012
Branch: Hounslow, 4 Kingsley Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Branch: Hounslow, 4 Kingsley Road
Sales (as a Buyer)
Postcode:
6
people found
this helpful
Having first viewed the house, and offering a price, Dominic promptly & courteously managed to get the vendor & I to agree on the sale price.
Any questions were answered promptly, an excellent legal conveyancer (solicitor) was recommended, and when exchange of contract dates were changed, Dominic ...
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6
people found
this helpful
Was this helpful?
Yes