Property Management, Leighton Buzzard, LU7
4.5/5, 65 reviews
89% recommended
80% lettings valuation accuracy
94% lettings fee satisfaction
No company information

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Latest Reviews

View all Reviews 65
13th Nov 2023
reviewed by 'A Lo'
“I was waiting for more than a month for the release of deposit after the end of the tenancy. Letting ......”
18th Jan 2022
reviewed by 'Oleg'
“All my thanks go to the Property Co-ordinator Jordan Clover who was quick and professional in arranging the faulty boiler ......”
2nd Sep 2021
reviewed by 'James'
“Ashleigh Fisher is the BEST person I have ever dealt withVery patient and always quick to respondBarnard marcus is lucky ......”
26th Jun 2021
reviewed by 'David'
“Barnard Marcus have managed the letting of my flat for 5 years. In that time the service I have received from ......”
19th May 2021
reviewed by 'Jennifer'
“I have to say that as far as the property management side of the business goes I really can't fault ......”
14th May 2021
reviewed by 'Martina T'
“If I could give 0 stars I would. Absolutely appalling company. Ignores calls and emails. Does not deal with anything efficiently ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Address

Barnard Marcus
Cumbria House, 16-20 Hockliffe Street
Leighton Buzzard
Bedfordshire
LU7 1GN
01525 218 500

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 80% 94% £650 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 2 18 3 0 0 0 0 8 2
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Great Great Service...”

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Aug 17,2018
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lauren
By: 'Sal'
Aug 17,2018
3 people found
this helpful
I am a tenant in one of the Barnard Marcus managed properties in Mitcham. I normally deal with Lauren Kelly and honestly what a fantastic member of staff. Whenever I have a query she is prompt in replying and is always has a great deal ...
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“Good improvement...”

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Aug 16,2018
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lauren
By: 'Landlord'
Aug 16,2018
4 people found
this helpful
Lauren has taken over my property management recently and I have seen a significant improvement in service in comparison to previous experience with this property agent. Lauren has dealt with quite a number of issues recently and has been efficient and professional....
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Comment on agent fees
Fair
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“Great Experience...”

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Aug 10,2018
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lauren
By: 'Summer'
Aug 10,2018
4 people found
this helpful
Lauren is particularly helpful and quick to respond to emails. She goes above and beyond in her role and has been a great property manager throughout my tenancy....
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Good
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“a very professional service...”

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Aug 02,2018
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lauren
By: 'Clare'
Aug 02,2018
5 people found
this helpful
Lauren has been quick to respond and very thorough in what has been a difficult situation with my rental over the last 10 months. She is always very professional and pleasant to deal with And up to speed with the latest status. I would have no ...
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“Great Help...”

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Jul 12,2018
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Ashleigh
By: 'anonnnn'
Jul 12,2018
6 people found
this helpful
Ashleigh has been really helpfully giving us info about our tenancy and answering any questions that we have had. You can always trust her to respond quickly and helpfully....
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“Lauren Kelly...”

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Jun 25,2018
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lauren
By: 'Ed'
Jun 25,2018
5 people found
this helpful
I live abroad and own a flat in London which Barnard Marcus manage. My point of contact is Lauren Kelly, and she in incredibly helpful. She's always quick to respond, and makes the whole process stress-free and straight forward. She allows me to have piece ...
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“Lauren Kelly...”

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May 31,2018
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lauren
By: 'Stevie'
May 31,2018
5 people found
this helpful
Thank you for superb help & advice and for always replying very speedily. Also a big thank you for your efficiency and helpfulness and prompt communication....
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By: Alessio
Jun 19, 2018
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Horrible experience until now. We are living a nightmare. They rented us an house not livable. The dirty water from the kitchen unload directly in the garden, is full of insects and molds. When we entered for the first time in, the House was dirty with marks of urine on the WC and much more. We are paying almost 2K per month to live this nightmare. ...

“Ashleigh Fisher...”

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May 15,2018
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Ashleigh
By: 'Landlord'
May 15,2018
6 people found
this helpful
Ashleigh is competent, thorough, dedicated and knowledgeable in her field. She persists until the job is done. In addition, her entirely pleasant manner is ideally suited to dealing with both harassed landlords and difficult tenants. Barnard Marcus appear to have had trouble keeping their Lettings ...
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“Great Service...”

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May 02,2018
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Claire
By: 'George'
May 02,2018
4 people found
this helpful
I was in contact with Claire regarding a blocked sink. She quickly organised someone to come the next working day. On the day the man was supposed to come to fix it, the sink unblocker I had used a few days earlier worked and unblocked ...
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“Lauren Kelly...”

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Apr 30,2018
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lauren
By: 'Jason'
Apr 30,2018
8 people found
this helpful
Lauren has been extremely proactive and helpful in resolving rental issues and managing tenants - it is rare to find someone as proactive and helpful in this field - thank you Lauren...
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“Ashleigh Fisher...”

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Apr 30,2018
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Ashleigh
By: 'Min'
Apr 30,2018
3 people found
this helpful
Ashleigh Fisher is personally very friendly and easy to talk to. I would recommend her. Although the property manager changes all the time, but I guess this is Barnard Marcus' issue, it would be better for one single person to manage a property throughout....
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“Daisy Saunders...”

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Apr 26,2018
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Daisy
By: 'Mrs'
Apr 26,2018
6 people found
this helpful
Outstanding customer service for Daisy Saunders...very patient and understanding agent with great empathy regarding mice issues at property... quick response returning my deposit,,greatly appreciated... She is prompt and professional ,Thank You Daisy!...
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Comment on agent fees
high but competitive...
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“Very helpful and cooperative team...”

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Apr 25,2018
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Ashleigh
By: 'Vitaliy'
Apr 25,2018
7 people found
this helpful
As a tenant, had a very positive experience with the whole team. Rented a place for almost 4 years and never had any issues. Checkout process was seamless and smooth as well with everything taken care of and well communicated. Recommended!...
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“Very responsive and helpful...”

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Apr 24,2018
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Ashleigh
By: 'Judith'
Apr 24,2018
6 people found
this helpful
Ashleigh recently became responsible for supporting our property. I have found her to be extremely responsive, pleasant and helpful. She is proactive in keeping us informed on progress with matters arising at our house. Based on my experience, I would recommend her highly....
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“Pradeep...”

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Apr 23,2018
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Ashleigh
By: 'Pradeep'
Apr 23,2018
6 people found
this helpful
Had to deal with an extremely difficult tenant and had to get the property evicted. Ashleigh's (and the local branch) help was invaluable. Most of the matter related to documentation for the court case was dealt with promptly and efficiently. Although the situation we found ...
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N/A
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“Deposit Release...”

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Apr 18,2018
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Ashleigh
By: 'Harriet'
Apr 18,2018
7 people found
this helpful
Ashleigh facilitated me with the return of my deposit after moving out of a rented property. Where the Croydon branch were incredibly unhelpful and slow, Ashleigh was quick, efficient and really lovely. Great customer care skills and communications. Thanks Ashleigh!...
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“Property co-ordinator...”

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Apr 15,2018
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lauren
By: 'Becky'
Apr 15,2018
10 people found
this helpful
Since Lauren took over as our property co-ordinator, I can honestly say that everything has been very smooth. When emailing, Lauren is incredibly polite but also very quick and efficient. She answers all questions in a very prompt way and arranges any repairs or maintenance ...
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Comment on agent fees
Fair
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“customer service...”

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Apr 13,2018
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lauren
By: 'Becky'
Apr 13,2018
9 people found
this helpful
I would personally like to thank Lauren for good customer service, I found her polite, punctual and very efficient. Nothing was too much trouble...
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“Ashleigh Fisher, Property Co-ordinator...”

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Apr 02,2018
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Ashleigh
By: 'Chris'
Apr 02,2018
10 people found
this helpful
I have been dealing with Ashleigh over a number of years as my wife and I let out two flats in Sutton through Barnard Marcus. I have always found Ashleigh to be polite, helpful, efficient and willing to go the extra mile for her clients. ...
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By: Rikesh
Apr 09, 2018
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I have rented out a property through Bernard Marcus for over 10 years and have had multiple property coordinators manage the property. I have always been fairly frustrated with the limited service that they have provided and found that lots of problems weren't rectified. However, since Ann-Marie Kirby took over early this year, I have been very impressed at her proactive approach and although I had considered moving to a different management company, I have felt reassured in order to continue w ...

“I have found Ashleigh to be extremely efficient in all ......”

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Feb 22,2018
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Ashleigh
By: 'Roxana'
Feb 22,2018
6 people found
this helpful
I have found Ashleigh to be extremely efficient in all my dealings with her and could not hope for a better Property Manager. She is very prompt in replying to my queries via e mail. I highly recommend the management service provided by Barnard Marcus ...
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Comment on agent fees
High but competitive
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“Ashleigh was nothing but professional - quickly assisting me with ......”

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Feb 21,2018
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Ashleigh
By: 'Hayley'
Feb 21,2018
5 people found
this helpful
Ashleigh was nothing but professional - quickly assisting me with the return of my deposit. Her friendly emails made me feel at ease, knowing that I would receive my deposit quickly. Thank you Ashleigh, you are a breath of fresh air at your company!...
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N/A
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“Ashleigh is an outstanding member of the Barnard Marcus team ......”

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Feb 09,2018
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Ashleigh
By: 'David'
Feb 09,2018
6 people found
this helpful
Ashleigh is an outstanding member of the Barnard Marcus team who really went the extra mile to assist me with the return of my deposit on leaving my flat to move to a new rental elsewhere. She is a great asset to the company....
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“Ashleigh Fisher is always efficient at getting jobs done on ......”

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Jan 12,2018
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Ashleigh
By: 'Isabel'
Jan 12,2018
5 people found
this helpful
Ashleigh Fisher is always efficient at getting jobs done on my flat in Fulham. She responds quickly and is always helpful....
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Comment on agent fees
Sequence fees are very high.
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“Ashleigh Fisher is a very good property manager and has ......”

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Jan 03,2018
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Ashleigh
By: 'MrSovH951'
Jan 03,2018
4 people found
this helpful
Ashleigh Fisher is a very good property manager and has dealt with several matters relating to my property promptly and diligently. The management of the property is in good hands. I have found Ashleigh approachable, friendly and polite....
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“Lauren Kelly is quick, helpful and responsive. She is a ......”

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Dec 21,2017
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lauren
By: 'Andrew'
Dec 21,2017
8 people found
this helpful
Lauren Kelly is quick, helpful and responsive. She is a pleasure to do business with and lifts the day-to-day responsibilities of a landlord.....
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Comment on agent fees
Fair
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“All of my interactions with Ashleigh have been wonderful, she ......”

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Dec 13,2017
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Ashleigh
By: 'JACooke'
Dec 13,2017
6 people found
this helpful
All of my interactions with Ashleigh have been wonderful, she is always attentive, quick and helpful. I know that these thoughts are shared by the rest of my house....
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“I have found Lauren to be very helpful working through ......”

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Dec 12,2017
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lauren
By: 'Dave'
Dec 12,2017
7 people found
this helpful
I have found Lauren to be very helpful working through issues I have had with my property in London. Lauren takes ownership and is always willing to deal with all questions....
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“Ashleigh Fisher's Review – Property Co-ordinatorBarnard MarcusDate: 9th November 2017Since Ashleigh ......”

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Nov 10,2017
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Ashleigh
By: 'Dunstan'
Nov 10,2017
9 people found
this helpful
Ashleigh Fisher's Review – Property Co-ordinator Barnard Marcus Date: 9th November 2017 Since Ashleigh Fisher, became our property co-ordinator in July'16, she exhibited certain qualities which stood out. They are: • Good communication skills i.e. to speak and also to 'listen' actively to the person you are ...
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Comment on agent fees
Good
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“The property coordinator helped me deal with a very bad ......”

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Oct 30,2017
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Ashleigh
By: 'Tenant'
Oct 30,2017
7 people found
this helpful
The property coordinator helped me deal with a very bad landlord who does not fix recurring problems in the property. Thanks to the property coordinator (and reminding the landlord British law applies in the UK) it seems that there will be a solution to the ...
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N/A
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“The current staff at Barnard Marcus and Sequence Home are ......”

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Jan 26,2017
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By: 'J.Hawley'
Jan 26,2017
7 people found
this helpful
The current staff at Barnard Marcus and Sequence Home are efficient, thorough and pleasant. They deal with details quickly and with accuracy. They have my gratitude and respect....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Barnard Marcus, Leighton Buzzard LU7 1GN



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