97% lettings valuation accuracy
93% lettings fee satisfaction
Our estate agency in Croydon occupies a central position neighbouring Waitrose on busy George Street. The thoroughfare boasts a footfall over 250,000 people per week, being only 300 metres from East Croydon's Zone 5 mainline station. The branch covers postcodes CR01 through to CR06 and parts of SE25 and CR7.The office is ...
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Our estate agency in Croydon occupies a central position neighbouring Waitrose on busy George Street. The thoroughfare boasts a footfall over 250,000 people per week, being only 300 metres from East Croydon's Zone 5 mainline station. The branch covers postcodes CR01 through to CR06 and parts of SE25 and CR7.
The office is managed by local resident Ian Vernon, whose 30-plus years of experience with the company has all been gained in the Croydon marketplace. His team is broadly experienced offering a range of personalised property services.
The office is managed by local resident Ian Vernon, whose 30-plus years of experience with the company has all been gained in the Croydon marketplace. His team is broadly experienced offering a range of personalised property services.
Latest Reviews
16th Feb 2024
reviewed by 'Amy'
17th Oct 2023
reviewed by 'Anna A'
5th Jul 2023
reviewed by 'Min'
22nd Dec 2022
reviewed by 'Beauty'
1st Dec 2022
reviewed by 'Desmond'
Opening Hours
Address
Bairstow Eves
28 Norfolk House George Street
Croydon,Surrey
Greater London
CR0 1LG
0208 688 1161
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 93% | £600 | £1,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 36 | 2 | 50 | 3 | 4 | 0 | 1 | 0 | 1 | 4 |
Areas covered
- CR0
- East Croydon, West Croydon, South Croydon
- CR2
- Thornton Heath, Selsdon, South Norwood, Shirley
- SE25
- West Wickham, Waddon
- CR7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Nov 04,2014
Nov 04,2014
2
people found
this helpful
this helpful
I registered with Bairstow Eves as a was looking for a new flat and Sophie got in touch. Sophie actually listened to me, when telling her what it was I was looking for. Sophie kept in regular contact and I received a text message when ...
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Comment on agent fees
I do realise it was 9 years since I last rented a property and the fees have obviously gone up in price but it does make it rather expensive when having to move. Unfortunately by flat was sold so I had no option but to move.
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Oct 29,2014
Oct 29,2014
1
people found
this helpful
this helpful
I have been dealing with Bairstow Eves for over 4 years and have had a very good experience. Marcus, Maxine and the other members of the the team have a professional approach when dealing with situations and importantly, I have found then very reasonable and responsive....
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Oct 29,2014
Oct 29,2014
1
people found
this helpful
this helpful
Maxine Apps is very patient and professional throughout our dealings with her regarding our property.
Highly professional, very helpful, reliable and competent.
Would definitely recommend and use again!
Extremely well informed and knowledgeable of the property rental market industry....
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Oct 29,2014
Oct 29,2014
4
people found
this helpful
this helpful
Right from the moment of contact, Maxine was very proactive in trying to understand our requirements, advising us on areas that were new to us and very quick to get the process progressing for our benefit. We found her to be knowlegeable, friendly, very helpful ...
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Oct 28,2014
Oct 28,2014
1
people found
this helpful
this helpful
From the very start, when I was selecting agents and throughout the entire process, Bairstow Eves were efficient, friendly and prompt, replying to all messages and queries by return. Now that the first property is let, they are dealing with tenant queries in the same ...
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Oct 27,2014
Oct 27,2014
1
people found
this helpful
this helpful
Sophie arranged a viewing within hours. She provided lots of information about the property and bought the rental to a speedy conclusion. She was very good on the communication level too...
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Comment on agent fees
But too high! Admin and tenancy fees can't be justified. Almost ‚£600
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Oct 27,2014
Oct 27,2014
1
people found
this helpful
this helpful
I recently rented a property from Bairstow Eves. The agent that I had the pleasure of doing business Sophie Mcelhinney. I found her to be totally professional, considerate and helpful. Made moving in easy and pleasurable....
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Oct 26,2014
Oct 26,2014
1
people found
this helpful
this helpful
I have found Bairstow Eves property management to be professional, reliable and of a high standard. As a client I don't feel that I am just a number or a name on their books, they treat all issues seriously and efficiently. They are very good ...
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Oct 15,2014
Oct 15,2014
2
people found
this helpful
this helpful
Maxine was very professional when attending the property. She explained the services offered and was well prepared. Was very clear on what rent we could expect and how they wold go about attracting tenants. The office kept me appraised of progress....
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Comment on agent fees
I felt the fees to be reasonable
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Oct 23, 2014
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(1)
Thank you for your kind comments Mr Banks, it was my pleasure to assist you and I am glad you were happy with the service we provided. Please feel free to let me know if you require any futute assistance. thanks again!!
Maxine ...
Apr 29,2014
Apr 29,2014
0
people found
this helpful
this helpful
Terrible! I've rented from them for 2 years, as they belong to countrywide, it become all confusing as for WHO was managing the property, they used to take rent on random days and in a couple of occasions twice in a month until I had to ...
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What agent could do to change your mind?
There is nothing really I can possibly suggest to this company to do to improve other than absolutely not recommending them to anyone just to avoid further pain and loss of time, money and health. This company belongs to another company ( countrywide ) bad service always happens this way. their agents don't care about their customers anymore, its a matter of profit.Attached Filesnbsp;
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Jul 08,2012
Jul 08,2012
2
people found
this helpful
this helpful
Our agent seemed disinterested in selling the property.
They were very familiar at chatty with the owner, but relatively uninterested in us, the potential buyers.
The tour of the property was non existent while the agent was glued to an iPhone.
They also failed to ...
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What agent could do to change your mind?
I would not use or recommend Bairstow Eves, we have had similarly bad experiences with other agents from different branches.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 8:59 AM 16/02/2017 by Ashley Marriott
Best Letting Agent in Surrey 
