East Croydon, Surrey, CR0
4.7/5, 101 reviews
91% recommended
97% lettings valuation accuracy
93% lettings fee satisfaction
Our estate agency in Croydon occupies a central position neighbouring Waitrose on busy George Street. The thoroughfare boasts a footfall over 250,000 people per week, being only 300 metres from East Croydon's Zone 5 mainline station. The branch covers postcodes CR01 through to CR06 and parts of SE25 and CR7.The office is ... show more Our estate agency in Croydon occupies a central position neighbouring Waitrose on busy George Street. The thoroughfare boasts a footfall over 250,000 people per week, being only 300 metres from East Croydon's Zone 5 mainline station. The branch covers postcodes CR01 through to CR06 and parts of SE25 and CR7.

The office is managed by local resident Ian Vernon, whose 30-plus years of experience with the company has all been gained in the Croydon marketplace. His team is broadly experienced offering a range of personalised property services.

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Latest Reviews

View all Reviews 101
16th Feb 2024
reviewed by 'Amy'
“The team were helpful and answered all my questions well in a quick manner...”
17th Oct 2023
reviewed by 'Anna A'
“What a fantastic experience I had! I am not one to write reviews but after engaging Bairstow Eves to buy ......”
5th Jul 2023
reviewed by 'Min'
“Just the worse, most unprofessional agents a landlord could ever want. I had to chase endlessly for anything to be ......”
6th Jan 2023
reviewed by 'Rita'
“He is very friendly, helpful, lovely reception and ready to assist me with getting my accommodation within a short period ......”
22nd Dec 2022
reviewed by 'Beauty'
“Fahim helped me get a house to rent in a very short time, bairstow eves are one of the best....”
1st Dec 2022
reviewed by 'Desmond'
“Fahim was truely efficient in helping us throughout the way. He made sure the whole process was well taken care ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Bairstow Eves
28 Norfolk House George Street
Croydon,Surrey
Greater London
CR0 1LG
0208 688 1161

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 97% 93% £600 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
36 2 50 3 4 0 1 0 1 4
Areas covered
  • CR0
  • East Croydon, West Croydon, South Croydon
  • CR2
  • Thornton Heath, Selsdon, South Norwood, Shirley
  • SE25
  • West Wickham, Waddon
  • CR7
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Bairstow Eves has managed my property in South Croydon for ......”

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Mar 17,2017
Minithumbup
By: 'John'
Mar 17,2017
0 people found
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Bairstow Eves has managed my property in South Croydon for over twenty-five years and I remain extremely impressed by the highly professional service that I receive, I learned yesterday that Samantha Harden is taking over the management of my property as Property Manager and I ...
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Perfectly content
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“I was very happy with the level of service received ......”

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Mar 09,2017
Minithumbup
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Jake
By: 'Tlob'
Mar 09,2017
0 people found
this helpful
I was very happy with the level of service received at this branch. Jake was very efficient in arranging my new tenancy. He was extremely approachable and handled all of our queries in a timely professional manner....
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A bit high but not extortionate.
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“Friendly and helping, i would recommend the company to anyone, ......”

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Feb 15,2017
Minithumbup
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Jake
By: 'J.fuller'
Feb 15,2017
0 people found
this helpful
Friendly and helping, i would recommend the company to anyone, Jake was very easy to contact and very helpful indeed...
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Ok
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“Samantha has been fantastic in dealing with regarding my property. ......”

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Dec 05,2016
Minithumbup
By: 'Martin'
Dec 05,2016
0 people found
this helpful
Samantha has been fantastic in dealing with regarding my property. Friendly and approachable, Samantha always went above and beyond to help and rectify any situations we came across. She was always available to contact and replied straight away. After having a few issues with the ...
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Good
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“Superb service and communication from both Jake and Jordan, always ......”

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Nov 24,2016
Minithumbup
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Jake
By: 'Tom'
Nov 24,2016
0 people found
this helpful
Superb service and communication from both Jake and Jordan, always available and most importantly honest. Both are a credit to Bairstow Eves....
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“Horrendous Experience!! Extremely bad experience trying to buy a property. ......”

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Nov 05,2016
Minithumbdown
By: 'Jade'
Nov 05,2016
2 people found
this helpful
Horrendous Experience!! Extremely bad experience trying to buy a property. The process was very distressing as a first time buyer, no help support or guidance and the customer service was terrible. Because of agents such as the ones at this particular office, makes the process ...
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N/A
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“Jake and his colleague Jordan (an apprentice) were incredibly helpful. ......”

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Nov 01,2016
Minithumbup
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Jake
By: 'Daniel'
Nov 01,2016
0 people found
this helpful
Jake and his colleague Jordan (an apprentice) were incredibly helpful. Came into branch without an appointment or pre warning, Jordan sorted us out properties to view later that day and Jake took us to view them. From here Jake moved the process swiftly allowing myself ...
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Comment on agent fees
Good value for the service
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“I am very pleased with Bairstow Eves Croydon Branch's service, ......”

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Oct 15,2016
Minithumbup
By: 'wong'
Oct 15,2016
0 people found
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I am very pleased with Bairstow Eves Croydon Branch's service, They are straightforward and easy to do business with. They found suitable tenant quickly and meet our target. Actually, they manage to rent out much quicker than any other same size property in the same ...
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Comment on agent fees
Agent's fee is within expectation. I know they are not the most expensive in the region.
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“Maxine was fantastic. She took the time to really understand ......”

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Oct 14,2016
Minithumbup
By: 'Martin'
Oct 14,2016
0 people found
this helpful
Maxine was fantastic. She took the time to really understand what I was after and built up a great rapport with me. She was very clear on what I needed to have to rent a property and sent through all the information I needed very ...
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“I found Jake very down to earth, very polite on ......”

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Oct 11,2016
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Jake
By: 'Paulette'
Oct 11,2016
0 people found
this helpful
I found Jake very down to earth, very polite on the phone and in person. Very quick to reply to my questions. He offered extra service by carrying us to view the next property which some agent don't do. He presents himself as very professional ...
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Comment on agent fees
Reasonable
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“Fantastic service. This was a very last minute move and ......”

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Sep 24,2016
Minithumbup
By: 'Matisse'
Sep 24,2016
0 people found
this helpful
Fantastic service. This was a very last minute move and the team were nothing but helpful, very accommodating and provided great support throughout. I would definitely recommend Bairstow Eves to anybody looking for property!...
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“I found Maxine straight forward and to the point, which ......”

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Jul 05,2016
Minithumbup
By: 'Kunle'
Jul 05,2016
0 people found
this helpful
I found Maxine straight forward and to the point, which is what I like. No beating about the bush. She told me the realistic market rent for the flat and although I didn't agree she ended up being right. She also responded speedily to my ...
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“I spoke to sophie and immediately felt at ease, very ......”

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Jul 02,2016
Minithumbup
By: 'Peter'
Jul 02,2016
0 people found
this helpful
I spoke to sophie and immediately felt at ease, very quick to reply to my questions, was a pleasure to deal with from start to finish Ive dealt with a few agents and this by far was my most straight forward, Id recommended bairstow eves ...
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Good
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“Jared and Kelly both very helpful in getting everything arranged. ......”

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Mar 21,2016
Minithumbup
By: 'Nick'
Mar 21,2016
0 people found
this helpful
Jared and Kelly both very helpful in getting everything arranged. Kept me informed of all progress throughout. Can't thank them enough. Enjoying the new flat....
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Good
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“Maxine was very quick in responding to my emails which ......”

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Mar 11,2016
Minithumbup
By: 'Maxine'
Mar 11,2016
0 people found
this helpful
Maxine was very quick in responding to my emails which I think is very important and also advising me on landlord insurance on my property....
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Good
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“As first time landlady in Croydon, I was looking for ......”

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Feb 25,2016
Minithumbup
By: 'Ira'
Feb 25,2016
0 people found
this helpful
As first time landlady in Croydon, I was looking for an agent to rent my two bed property, after many phone calls I was contacted by Maxine. She sent me very straight forward email with all the information of all I needed to do, we ...
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“Maxine was very helpful, she worked hard and was very ......”

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Feb 23,2016
Minithumbup
By: 'Liz'
Feb 23,2016
0 people found
this helpful
Maxine was very helpful, she worked hard and was very quick in finding a tenant for my property. I would have no hesitation in recommending her....
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“As a general point, we found we had to do ......”

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Jan 20,2016
Minithumbup
By: 'Terri'
Jan 20,2016
0 people found
this helpful
As a general point, we found we had to do a lot of chasing in order to receive any information, which was a bit stressful. Things were probably proceeding as they should, but we were never told - we had to call to find out. ...
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“Maxine was very helpful with our initial enquiry. We needed ......”

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Dec 21,2015
Minithumbup
By: 'Mr'
Dec 21,2015
0 people found
this helpful
Maxine was very helpful with our initial enquiry. We needed a rental estimate to obtain permission from the lender prior to letting the property. Maxine responded promptly to all our requests and was always available to talk to. The property was let within two weeks ...
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“Explained all letting issues very clearly. Provided good exposure for ......”

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Dec 03,2015
Minithumbup
By: 'Maxine'
Dec 03,2015
0 people found
this helpful
Explained all letting issues very clearly. Provided good exposure for the property. Found a suitable tenant in few weeks. Good cooperation and helpful services....
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“The company were very professional and informative about everything we ......”

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Dec 02,2015
Minithumbup
By: 'Angela'
Dec 02,2015
0 people found
this helpful
The company were very professional and informative about everything we needed to know and everything that they could do for us. They were very fast, efficient and quick at dealing with everything and getting back to us when we had any queries. They were always ...
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“Sophie was an excellent agent who saw the whole process ......”

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Nov 27,2015
Minithumbup
By: 'Shane'
Nov 27,2015
0 people found
this helpful
Sophie was an excellent agent who saw the whole process through from start to finish. She kept me informed at every step and made the whole experience seem very easy. She was very professional and trustworthy and I would definitely recommend her and the branch ...
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“Sophie and Sam were great in answering questions and ensuring ......”

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Nov 19,2015
Minithumbup
By: 'Charlie'
Nov 19,2015
1 people found
this helpful
Sophie and Sam were great in answering questions and ensuring that the whole letting process and moving contracts from one property to another went through smoothly. They were always friendly and professional and approachable. Thank you so much ladies :)...
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“Maxine Apps has been instrumental in helping me and following ......”

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Nov 04,2015
Minithumbup
By: 'Hassan'
Nov 04,2015
0 people found
this helpful
Maxine Apps has been instrumental in helping me and following up, visiting me and answering all my queries. She is extremely professional and knows her work, goes out of the way to provide help...
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“Sophie, Maxine and Marcus did a great job, I am ......”

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Sep 07,2015
Minithumbup
By: 'Jeremy'
Sep 07,2015
1 people found
this helpful
Sophie, Maxine and Marcus did a great job, I am very pleased that the flat was only empty for 5 days and you found us new tenants so quickly.Thanks again for all your help....
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“Jared was very pleasant, easy to deal with & approachable. Before ......”

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Sep 04,2015
Minithumbup
By: 'Mark'
Sep 04,2015
1 people found
this helpful
Jared was very pleasant, easy to deal with & approachable. Before securing the property he was very methodical, gave us lots of relevant info on the place (higher than average) and didn't try to hide away from any issues with the property or agency costs....
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Comment on agent fees
Can't for the life of me see how a basic contract is ‚£275, that was disgraceful in all honesty. Happy enough with ‚£100 admin fee and the ‚£70 for the check-in service. Not quite sure how ringing my old landlord & boss up warrants ‚£150 for the 2 of us either. Was really happy with Bairstow's service & the property we have, but those fees were revolting at best.
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“Maxine, was very professional and also pleasant to work with. ......”

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Aug 27,2015
Minithumbdown
By: 'Maxine'
Aug 27,2015
0 people found
this helpful
Maxine, was very professional and also pleasant to work with. She was highly knowledgeable about the services Bairstow Eves offers and was able to discuss this in detail and answer questions asked of her. She was able to provide me with information about the new ...
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What agent could do to change your mind?
Maxine used her knowledge of the local rental market and brought with her examples. She stated that my 1 bedroom Mews House was not the norm in the area and that it was a lovely quirky building. She set the rental fee, based on what she thought was reasonable in the area for 975.00 per month. I then said that I wanted ‚£1000,00. she thought that it would not be unreasonable to market at that price and then there is room or negotiation.
Attached Filesnbsp;
Comment on agent fees
Maxine used her knowledge of the local rental market and brought with her examples. She stated that my 1 bedroom Mews House was not the norm in the area and that it was a lovely quirky building. She set the rental fee, based on what she thought was reasonable in the area for 975.00 per month. I then said that I wanted ‚£1000,00. she thought that it would not be unreasonable to market at that price and then there is room or negotiation.
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“Maxine is very personable and helpful. She was very quick ......”

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Aug 18,2015
Minithumbup
By: 'Olga'
Aug 18,2015
0 people found
this helpful
Maxine is very personable and helpful. She was very quick to respond to my emails and provided all information in timely manner. It was a pleasure to deal with her....
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“Jared ensured he understands my requirements first before showing random ......”

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Aug 18,2015
Minithumbup
By: 'Ramesh'
Aug 18,2015
0 people found
this helpful
Jared ensured he understands my requirements first before showing random properties. Once Jared understood my requirements he showed me the chosen properties and almost all of the properties fitted my budget and requirements. This is what Jared does special. There have been other agents who ...
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Comment on agent fees
The fees has been standard and never felt overcharged for the services.
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“Had very good dealings with Bairstow Eves Croydon lettings.I ......”

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Aug 18,2015
Minithumbup
By: 'Peter'
Aug 18,2015
0 people found
this helpful
Had very good dealings with Bairstow Eves Croydon lettings. I dealt with a lady called Sophie, who was very helpful and kept me up to date throughout the process. She was very professional and proactive. I would recommend using Sophie or members of her team ...
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Comment on agent fees
Fees are a little higher than others but you get what you pay for. Service was second to none.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 8:59 AM 16/02/2017 by Ashley Marriott

Awards won by Bairstow Eves, Surrey CR0 1LG



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