Bromley, BR1
4.8/5, 59 reviews
93% recommended
84% lettings valuation accuracy
87% lettings fee satisfaction
Offering a complete range of Lettings, Sales and Mortgage services for clients, landlords and tenants at our estate agent in Bromley. Whether a landlord or a tenant there are many reasons why you should choose to use Bairstow Eves but here are just a few; * Branch Network - our network ... show more Offering a complete range of Lettings, Sales and Mortgage services for clients, landlords and tenants at our estate agent in Bromley. Whether a landlord or a tenant there are many reasons why you should choose to use Bairstow Eves but here are just a few; * Branch Network - our network of over 110 branches extends from the Isle of Wight to Scotland delivering a standard of service we believe is efficient and effective to satisfy your letting needs. * Applicants – over 2000 applicants a week choose to register their letting needs with us allowing Bairstow Eves to select the right tenant for you. * Staff – Bairstow Eves staff are trained in all aspects of the lettings business. Our experience and knowledge would be difficult to match and we pride ourselves on the number of staff that have passed the ARLA (Association of Residential Letting Agents) Stage One competency test. * Advertising – not only advertising on the web Bairstow Eves advertises in over 100 local publications to maintain maximum interest in our client’s properties whilst vacant and to minimize the periods when rent is not being paid. * Company Contacts – we deal on a daily basis with national and international companies who are moving staff around the globe and throughout the UK to secure the very best tenants for our clients. * Local Contacts – through our branch network we have developed excellent contacts with local employers, investors and landlords that prove invaluable when searching for the right tenant.

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Latest Reviews

View all Reviews 59
20th Dec 2018
reviewed by 'Genti'
“E very helpful state agent, for any issue was ready to help. Was honest and accurate. He was polite one ......”
30th Nov 2018
reviewed by 'Jason'
“Martin gave realistic and helpful advice, throughout the sale process. He also kept me informed with what was going on...”
26th Nov 2018
reviewed by 'Vijaya'
“Jon was very helpful and have been kind enough to take me to the property and answer the phone calls ......”
2nd Oct 2018
reviewed by 'Rachel'
“We have had many property managers over the 5 years we have been a tenant in this property and none of ......”
23rd Sep 2018
reviewed by 'R.'
“Martin Wetherill and his team gave good service in the selling of my property. I was kept informed and updated ......”
2nd Jul 2018
reviewed by 'Jonathan'
“Contacted Bairstow Eves for a property viewing as they had a letting which fitted the criteria I was looking for. ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Bairstow Eves
30 High Street
Bromley
Kent
BR1 1EA
02031518048

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 84% 87% £800 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 1 20 0 2 0 1 1 3 2
Areas covered
  • BR1
  • Bromley, Shortlands, Chislehurst, Orpington,
  • BR2
  • Bickley, Petts Wood, Downham, Farnborough,
  • BR3
  • Locksbottom, Biggin Hill, Westerham, Chelsfield
  • BR4
  • BR5
  • BR6
  • BR7
  • SE6
  • SE12
  • TN16
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NLA DPS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

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Banbury, OX16

“Was very helpful with everything and quick with replies and ......”

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Oct 09,2015
Minithumbup
By: 'Alfie'
Oct 09,2015
0 people found
this helpful
Was very helpful with everything and quick with replies and helping me towards getting the place i really liked! thankyou for you help!...
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“Both Natalie and Andrea were proactive in helping us let ......”

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Oct 02,2015
Minithumbup
By: 'The'
Oct 02,2015
0 people found
this helpful
Both Natalie and Andrea were proactive in helping us let out our property quickly. Andrea has a vast array of contacts who were able to help us improve our property ready for letting. The photos taken were of excellent quality and showed the house off ...
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“Natalie Walker and Andrea Clarke were extremely helpful in their ......”

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Sep 11,2015
Minithumbup
By: 'Mrs'
Sep 11,2015
0 people found
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Natalie Walker and Andrea Clarke were extremely helpful in their service to us. We are first time landlords and Natalie especially was very helpful from the beginning right upto the point tenants checked in the property. Would like to use Mann Countrywide Lettings again....
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“Both Andrea and Natalie are very professional, friendly and helpful. ......”

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Sep 04,2015
Minithumbup
By: 'Sian'
Sep 04,2015
0 people found
this helpful
Both Andrea and Natalie are very professional, friendly and helpful. The photographs and property details of the house were excellent and gave an honest and truthful description of what was available. I have recommended Mann in Bromley to my friends if they are considering renting ...
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“Natalie and Andrea are both highly effective and friendly professionals. ......”

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Sep 03,2015
Minithumbup
By: 'John'
Sep 03,2015
0 people found
this helpful
Natalie and Andrea are both highly effective and friendly professionals. After I arrived in Bromley in urgent need of renting a property, they proved to be the best Property Rental duo on Bromley High St. Very highly recommended....
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“Very good in communications and providing details on time. Commited ......”

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Jul 20,2015
Minithumbup
By: 'Anuj'
Jul 20,2015
0 people found
this helpful
Very good in communications and providing details on time. Commited on what they say and show. Feeling good to had deal with them. All happened and provided with in the timeline they given to me. Thank you very much once again....
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Comment on agent fees
A bit expensive than the others.
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By: JasonApops
Apr 20, 2017
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“Andrea & her team have re-let an investment flat on renewal ......”

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Apr 03,2015
Minithumbup
By: 'Bromley'
Apr 03,2015
0 people found
this helpful
Andrea & her team have re-let an investment flat on renewal on 3 occasions securing an improved rent each time. They are responsive, professional & helpful. They do a much more thorough job of evaluating prospective tenants than the previous agent I used. I intend using them for ...
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Comment on agent fees
We discuss & agree a fee for each appointment which are generally reasonable.
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By: Lauren
Apr 15, 2015
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Thank you so much for your kind review, we are glad that you have been generally pleased with the service you have received. We do strive to set ourselves apart from other agents, especially when it comes to securing the best tenants for the property and the best rental price for the current market! ...

“We went to the office paid down our holding deposit ......”

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Mar 07,2015
Minithumbdown
By: 'Shepherd'
Mar 07,2015
0 people found
this helpful
We went to the office paid down our holding deposit after problems with other agents and was told again the property was ours and yet again have been let down less than 24 hrs. Our family is going to be homeless in less than 2 weeks. This ...
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By: Lauren
Mar 09, 2015
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Hi Mr and Mrs Shepherd, I apologise that you had a bad experience with our agent. As was discussed with you when you paid your deposit, we were under the impression from the landlord that the property was still available and that they were happy for us to find tenants. Unfortunately some events are out of our control, such as the landlord's decision of which tenant to accept. We did try our up most to secure the property for you, even after firm objection from the landlord. We also endeavored to ...

“Andrea was absolutely superb on offering an idea of what ......”

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Feb 17,2015
Minithumbup
By: 'Jayne'
Feb 17,2015
0 people found
this helpful
Andrea was absolutely superb on offering an idea of what is involved in becoming a landlord of a property. We are still deciding whether to sell our property or rent. But in the case of the later we will be using you as our agent. ...
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By: Lauren
Mar 09, 2015
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Hi Jayne, thank you for your kind review. Andrea has worked within the estate and lettings industry for a number of years and so is glad that her experience has helped you understand the process of becoming a landlord. We look forward to hearing your decision and hope we are able to have the opportunity to work with you in the future. ...

“All aspects of managing my property were held in such ......”

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Feb 11,2015
Minithumbup
By: 'Peter'
Feb 11,2015
0 people found
this helpful
All aspects of managing my property were held in such a professional and informative manner. During periods of difficulty with the tenant Andrea always took steps to ensure my interests were preserved....
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By: Andrea
Apr 15, 2015
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Hi Peter, Thank you for your review, we pride ourselves on maintaining a professional approach in difficult and challenging situations, and being empathetic towards all parties involved. We are happy that you felt we helped to preserve your interests and look forward to continuing work with you. ...

“Andrea - would text me property details as they were ......”

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Jan 29,2015
Minithumbup
By: 'DL'
Jan 29,2015
0 people found
this helpful
Andrea - would text me property details as they were new to the market and then follow up with a welcome phone call - always positive (even when I didn't like the properties she sent!) and incredibly helpful - she listened very carefully to my ...
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Comment on agent fees
I think the fees are a little high for the market - but the rent is affordable and you get a 5* service, so they're worth every penny.
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By: Lauren
Apr 15, 2015
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Thank you for taking the time to leave us a review, we are pleased to hear that you felt we delivered a 5* service! Communication is key to a successful business, and we are glad you recognised our efforts to keep you informed of new properties coming onto the market by both sending texts and phoning our applicants. ...

“I experienced a good service with Mann, I am a ......”

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Jan 15,2015
Minithumbup
By: 'Ian'
Jan 15,2015
0 people found
this helpful
I experienced a good service with Mann, I am a landlord and after a letter requesting me to get in touch I had a tenant presented to me within a couple of weeks. I am pleased with the service throughout the process of finding a ...
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Comment on agent fees
All good thank you.
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By: Lauren
Apr 15, 2015
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Hi Ian, thank you for reviewing our agency, we are pleased to read that you would recommend our services and you found our text updates useful. We look forward to working with you again in the future. ...

“my renting experience has been so stress free with both ......”

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Jan 12,2015
Minithumbup
By: 'Natasha'
Jan 12,2015
0 people found
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my renting experience has been so stress free with both Andrea & Natalie. From the initial viewing through the paperwork and moving into the property has been so professional, stress free. Always available to answer any queries and resolve any issues. I would thoroughly recommend Mann ...
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“I cannot rate Andrea highly enough - she is fantastic. ......”

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Jan 07,2015
Minithumbup
By: 'Natalie'
Jan 07,2015
0 people found
this helpful
I cannot rate Andrea highly enough - she is fantastic. I was apprehensive about the process of finding another flat to rent and she made it so easy and simple. Andrea is extremely knowledgeable and professional. Thank you!...
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“I was initially sceptical about using a letting agent to ......”

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Jan 07,2015
Minithumbup
By: 'Nick'
Jan 07,2015
0 people found
this helpful
I was initially sceptical about using a letting agent to find tenants for my property, however, I wouldn't hesitate to use Mann Countrywide in the future. This was due in no small part to the level of service I received from Andrea and Natalie at ...
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“Due to there having been various complications since renting out ......”

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Dec 15,2014
Minithumbup
By: 'Richard'
Dec 15,2014
0 people found
this helpful
Due to there having been various complications since renting out my property, I have had to rely heavily on the prompt cooperation of the Bromley office. Both members of staff, with whom I have contact: Andrea Clarke and Natalie Walker, have always been quick to ...
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By: Andrea
Dec 15, 2014
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Good Morning Richard, thank you very much for your review. Unfortunately whilst we cannot prevent all complications from arising, we are pleased you have felt we have tried to rectify all issues promptly and efficiently. ...

“Well,I've been looking for the right place for over 3 ......”

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Dec 11,2014
Minithumbup
By: 'Tommaso'
Dec 11,2014
0 people found
this helpful
Well, I've been looking for the right place for over 3 months. I had a "big issue" that was having a dog, So in many agencies after saying about the dog they didn't even let me finish talking... So after facing "agencies" horrified about my dog, ...
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By: Lauren
Dec 11, 2014
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Good Afternoon Tommaso, we are delighted with this feedback, the greatest reward in this job is customer care and focus, managing people's expectations and always striving to get this balance right. We hope you, your partner and Honey enjoy your new home. ...

“Exceptional service from everyone would highly recommend they really put ......”

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Dec 09,2014
Minithumbup
By: 'Gayle'
Dec 09,2014
0 people found
this helpful
Exceptional service from everyone would highly recommend they really put themselves out to find a good tenant and achieved a fantastic rent...
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By: Lauren
Dec 09, 2014
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Good Afternoon Gayle, thank you for your continuous business, we are always here to help and assist in any way we can and are so pleased you would recommend our services. ...

“All great with the team, very friendly and helpful, always ......”

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Dec 09,2014
Minithumbup
By: 'Michael'
Dec 09,2014
0 people found
this helpful
All great with the team, very friendly and helpful, always keep us in the loop on activities and helped find new tenants as quickly as possible....
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By: Lauren
Dec 09, 2014
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Hi Michael, thank you for your kind review. We feel a key part of our success is regular contact with our landlords' and we are glad you have recognised this. ...

“The agent gave an honest and open opinion on the ......”

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Dec 09,2014
Minithumbup
By: 'Jacqui'
Dec 09,2014
0 people found
this helpful
The agent gave an honest and open opinion on the property and it was marketed very quickly and my tenants were lovely. I hope they find me another couple like that....
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Comment on agent fees
I think the fees are extreme for 'tenant only' but if that is what they are I have to accept that.
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By: Lauren
Dec 09, 2014
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Thank you Jacqui for your feedback, whilst we understand you feel the fees were a little high we are pleased that you were happy with the tenants we found you. We hope you agree the fees reflect in the level of service provided. ...

“I have found that the staff are very friendly and ......”

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Dec 09,2014
Minithumbup
By: 'Peter'
Dec 09,2014
0 people found
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I have found that the staff are very friendly and helpful, I can't fault them. they are very prompt with returning calls and informing us of any issues which need resolving....
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By: Lauren
Dec 09, 2014
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Hi Peter, thank you for writing us a review, we are glad you found our services satisfactory and look forward to our continuing relationship. ...

“I'd like to thank the staff at Mann Bromley forthe ......”

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Dec 09,2014
Minithumbup
By: 'Julian'
Dec 09,2014
0 people found
this helpful
I'd like to thank the staff at Mann Bromley for the positive support provided whilst trying to rent My newly occupied flat. I was given accurate & constant support. Even whilst visiting the Branch, I was happy with the friendly customer service that I was provided ...
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Comment on agent fees
I wasn't happy with the initial deposit I had to leave. But due to nature of the property & how it was being rented I understand. I'm happy with the property overall.
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By: Lauren
Dec 09, 2014
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Good Afternoon Julian, we are glad you felt that the service you received from us in the branch was dependable. We apologise for any less than satisfactory service from other areas of the company and hope your query has now been resolved. We will pass your feedback on to ensure any weak areas of the lettings proceedure is rectified. ...

“Natalie has always gone above and beyond to help me ......”

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Nov 20,2014
Minithumbup
By: 'Laura'
Nov 20,2014
0 people found
this helpful
Natalie has always gone above and beyond to help me find a property. And was also generally concerned for mine and my children's welfare when I was worried about finding my self homeless. In the year and a half I have used Mann and countrywide ...
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By: Natalie
Dec 09, 2014
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Thank you for your review Laura, glad I could help you find a home for you & your children. At Mann we try to ensure any issues are sorted as quickly as possible to cause as little disruption to all parties. If you ever need any help in the future please do not hesitate to contact us. ...

“We were looking for a property for a few months, ......”

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Nov 13,2014
Minithumbup
By: 'Mr'
Nov 13,2014
0 people found
this helpful
We were looking for a property for a few months, we couldn't find our 'match'. Every agent I spoke to just added me to a database and really didn't take the time out to understand who we are as a couple and whats right for ...
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By: Lauren
Nov 15, 2014
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Thank you for taking the time to write us a review, we are so pleased that we were able to help you find the ideal property. We hope the move in next Saturday goes well and please do not hesitate to contact us if you need anything in the meantime. ...

“I tried the Bromley Mann Lettings Office earlier this year ......”

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Nov 12,2014
Minithumbup
By: 'Peter'
Nov 12,2014
0 people found
this helpful
I tried the Bromley Mann Lettings Office earlier this year after becoming frustrated with the level of service of 2 other agents I had previously used. I dealt with Andrea initially and she really was a breath of fresh air. She understood my situation and requirements ...
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By: Lauren
Nov 15, 2014
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Thank you for your review Peter, we appreciate the feedback. We are glad you feel we were able to quickly find you a tenant and are looking forward to working with you again soon! ...

“They offer great letting service and customer care. I am ......”

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Nov 04,2014
Minithumbup
By: 'Don'
Nov 04,2014
0 people found
this helpful
They offer great letting service and customer care. I am impressed by their hard work in talking to potential tenants and showing them the property. Their service is fair and efficient. As a reputable agency, they do stand out as a customer centric business....
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By: Lauren
Nov 15, 2014
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Thank you for your review, customer care is key to our business and we are pleased that this was reflected through our services to you. ...

“I have been using Mann for years to let my ......”

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Oct 13,2014
Minithumbup
By: 'AM'
Oct 13,2014
1 people found
this helpful
I have been using Mann for years to let my property and Andrea, Natalie and their management team have always provided me with a good service. Communication is very speedy, they always respond quickly to any questions / issues. When my last tenancy agreement ended they ...
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By: Lauren
Nov 15, 2014
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Thank you for your review of our team. In such a competitive industry we understand the importance of good communication with both landlords and tenants and are grateful that you have felt we have been efficient in this. We look forward to continuing working with you. ...

“When I decided to rent out my flat, a few ......”

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Oct 04,2014
Minithumbup
By: 'YYY'
Oct 04,2014
0 people found
this helpful
When I decided to rent out my flat, a few agents came along. Andrea offerred me the most competitive rate and the service are good in general. No problem of returning emails and calls during the time of the contract. I continue with Mann this ...
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Comment on agent fees
The charge to end the contract is too high, which should be informed at the beginning of signing the contract.
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By: Lauren
Nov 15, 2014
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Thank you for taking the time to leave a review, we are glad you were happy with our service. We apologise that you felt the fee for ending the contract was high and we hope to ensure future landlords are aware of such charges. ...

“Absolutely dreadful service from them. within a couple of hours (......”

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Jul 09,2014
Minithumbdown
By: 'Farmfield'
Jul 09,2014
0 people found
this helpful
Absolutely dreadful service from them. within a couple of hours (over a weekend I might add) the manager was on the phone harassing me for the mortgage details threatening to get the vendor to put the house back on the market immediately even through we ...
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What agent could do to change your mind?
Done their job and managed the sales process AND thier solicitors - there was nothing and then he disappeared! Myself and the vendor had to do everything for ourselves.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:51 AM 03/07/2018 by allAgents

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