Monton, Manchester, M30
4.8/5, 129 reviews
95% recommended
90% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend properties | Built on Higher Standards

Opening Hours
Address

Ascend Properties
192 Monton Road
Monton,Manchester
Greater Manchester
M30 9PY
0161 707 7584

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 96% £90,000 £400,000
Lettings 100% 90% £450 £1,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 82 5 19 0 10 1 3 1
Areas covered
  • M30
  • M6
  • M27
  • M28
  • M5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Property Redress Scheme
Latest Properties

No Properties

“All the team at living quarter were fantastic when me ......”

Share on :
Dec 06,2017
Minithumbup
By: 'Nicola'
Dec 06,2017
0 people found
this helpful
All the team at living quarter were fantastic when me and my boyfriend were purchasing our first home. Then my all reassured me I would be fine as it is a process I had never been through. Natalie constantly kept me updated and was excellent. ...
read full review
Was this helpful? Yes

“Cannot fault the quality of service from the Living Quarter. ......”

Share on :
Dec 06,2017
Minithumbup
Laura Murphy
By: 'James'
Dec 06,2017
0 people found
this helpful
Cannot fault the quality of service from the Living Quarter. Adam and Laura supported us fully every step of the way. Highly recommend!...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“I have to say the service that Living Quarter, and ......”

Share on :
Dec 06,2017
Minithumbup
By: 'Mark'
Dec 06,2017
0 people found
this helpful
I have to say the service that Living Quarter, and specifically Elaine gave us was second to none. Having received, and accepted an offer early in the sales process, through no fault of Living Quarter it fell through. Where some agents could then loose motivation ...
read full review
Comment on agent fees
This agents fee's are fair for the great service received.
Was this helpful? Yes

“From the very beginning (a long time ago!), all the ......”

Share on :
Oct 26,2017
Minithumbup
Elaine Hulme
By: 'Charlotte'
Oct 26,2017
0 people found
this helpful
From the very beginning (a long time ago!), all the staff, and especially Elaine and Adam, have been fantastic in helping us both sell our house, and purchase our new property. Communication is fantastic and the whole team are so helpful. Really can't recommend them ...
read full review
Comment on agent fees
Great
Was this helpful? Yes

“I have found Living Quarter to be very helpful and ......”

Share on :
Sep 04,2017
Minithumbup
Faye Newton
By: 'Chris'
Sep 04,2017
0 people found
this helpful
I have found Living Quarter to be very helpful and their communication since my first enquiry with them has been excellent. I would recommend them as a letting agency from both a tenant and a landlord point of view....
read full review
Was this helpful? Yes

“All staff at LQ are thoroughly lovely while remaining extraordinarily ......”

Share on :
Sep 01,2017
Minithumbup
By: 'Barry'
Sep 01,2017
0 people found
this helpful
All staff at LQ are thoroughly lovely while remaining extraordinarily professional. I truly appreciate all they have done for me, buying and selling, and would not hesitate to recommend....
read full review
Was this helpful? Yes

“Living Quarter have managed my property for several years. Adam ......”

Share on :
Aug 28,2017
Minithumbup
Faye Newton
By: 'Jan'
Aug 28,2017
0 people found
this helpful
Living Quarter have managed my property for several years. Adam and Faye have always provided excellent, professional service. I can relax knowing that my property is in Faye's safe hands. Any issues have been dealt with speedily and efficiently....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Faye has always been prompt in her reponse and any ......”

Share on :
Aug 24,2017
Minithumbup
Faye Newton
By: 'Elise'
Aug 24,2017
0 people found
this helpful
Faye has always been prompt in her reponse and any requests requiring action are dealt with immmediatley. Her communiction and manner is always very professional, polite and friendly....
read full review
Was this helpful? Yes

“Faye has always been extremely helpful with concerns and worries. ......”

Share on :
Aug 24,2017
Minithumbup
Faye Newton
By: 'Alicia'
Aug 24,2017
0 people found
this helpful
Faye has always been extremely helpful with concerns and worries. Faye always seems happy to help, she replies to email promptly and when she does informs me of the steps she will take to move the issue or concern forward. Great communication and very helpful. ...
read full review
Comment on agent fees
fee's seem unreasonable in my opinion.
Was this helpful? Yes

“I find Faye Newton very good at her job, extremely ......”

Share on :
Aug 23,2017
Minithumbup
Faye Newton
By: 'Derek'
Aug 23,2017
0 people found
this helpful
I find Faye Newton very good at her job, extremely efficient, very thorough about the property she looks after. Most helpful when a job need to be taken care of and needs workmen to do the job,Faye always seems to knows the man with ...
read full review
Comment on agent fees
I have found LivingQuarters fees very good! particularly for the service you get. Well done to ALL the staff at the Monton Office!!
Was this helpful? Yes

“Adam and faye have always been accommodating. since we moved ......”

Share on :
Aug 23,2017
Minithumbup
Faye Newton
By: 'lance'
Aug 23,2017
0 people found
this helpful
Adam and faye have always been accommodating. since we moved in any issues we have had with the property have been resolved very quickly and without stress. would recommend certainly...
read full review
Comment on agent fees
good
Was this helpful? Yes

“I have always received a good service from Faye. She ......”

Share on :
Aug 23,2017
Minithumbup
Faye Newton
By: 'Jac'
Aug 23,2017
0 people found
this helpful
I have always received a good service from Faye. She is very professional at all times and is very prompt with any quieries raised....
read full review
Was this helpful? Yes

“The house moving was a complete nightmare, until we realised ......”

Share on :
Aug 19,2017
Minithumbup
Elaine Hulme
By: 'stu'
Aug 19,2017
0 people found
this helpful
The house moving was a complete nightmare, until we realised THE ESTATE AGENT could help.We can only say the team at LIVING QUARTER were invaluable especially NATALIE.Nothing was too much trouble for them and they kept us informed more than the solicitors did....
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Natalie Martin
Aug 19, 2017
View all comments (1)
Thank you for your lovely feedback that has just popped up in my inbox! It is a pleasure and what I am here for. Wishing you all the luck for your new start & new home. Nat ...

“Fabulous team. We received excellent service which was particularly important ......”

Share on :
Jul 14,2017
Minithumbup
By: 'Karen'
Jul 14,2017
0 people found
this helpful
Fabulous team. We received excellent service which was particularly important to our situation as we were transacting the sale of a house in Minton while living in Toronto. Kudos to all the staff of Living Quarter who we felt treated us more as friends rather ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“I would like to say as a landlord how efficient ......”

Share on :
Mar 13,2017
Minithumbup
Faye Newton
By: 'M&M'
Mar 13,2017
0 people found
this helpful
I would like to say as a landlord how efficient and professional Living Quarter are as a Letting Agent. Previous experience with a very reputable company did not work out so I was advised to use Living Quarter. 4 months down the line it's been the ...
read full review
Comment on agent fees
Excellent fees rates for the quality of service they provide.
Was this helpful? Yes

“I've been a customer of Living Quarter for several years ......”

Share on :
Jan 06,2017
Minithumbup
By: 'Mr'
Jan 06,2017
0 people found
this helpful
I've been a customer of Living Quarter for several years now and can highly recommend them. I've also had experience of using other agents in the area previously but none met my expectations or came up to the mark like Living Quarter do which is ...
read full review
Comment on agent fees
Fees very competitive
Was this helpful? Yes

“An excellent company to deal with.Sorting references was done ......”

Share on :
Jan 05,2017
Minithumbup
By: 'Mr'
Jan 05,2017
0 people found
this helpful
An excellent company to deal with. Sorting references was done in under 24 hours and Adam has been a gentleman to deal with. Would highly recommend....
read full review
Comment on agent fees
Fees are in keeping with current marketplace
Was this helpful? Yes

“Smooth service from start to finish, including viewing the rental ......”

Share on :
Dec 21,2016
Minithumbup
By: 'Mr'
Dec 21,2016
0 people found
this helpful
Smooth service from start to finish, including viewing the rental property through to move in day. No issues at all, very friendly and polite service....
read full review
Comment on agent fees
In Line with other local agents, and agents I have previously used.
Was this helpful? Yes

“As a professional landlord for over 15 years I know exactly ......”

Share on :
Dec 16,2016
Minithumbup
By: 'W.'
Dec 16,2016
0 people found
this helpful
As a professional landlord for over 15 years I know exactly what I need from an agent. Living Quarter are my preferred agent in Manchester. The team are very experienced and above all reliable. The Lettings team are very thorough keeping the tenants and myself happy. ...
read full review
Comment on agent fees
Very fair
Was this helpful? Yes

“Found Adam An the staff very easy to deal with ......”

Share on :
Dec 14,2016
Minithumbup
Faye Newton
By: 'SR'
Dec 14,2016
0 people found
this helpful
Found Adam An the staff very easy to deal with Full of helpful Banter Stayed within Brentwood court Ellesmere park for 8 months any issues were dealt with quickly !!!! I would recommend Living quarters Monton for rental purposes An would certainly not hesitate to use them ...
read full review
Comment on agent fees
Ok
Was this helpful? Yes

“This company has managed our property for the last few ......”

Share on :
Dec 13,2016
Minithumbup
Faye Newton
By: 'Cas2cavs'
Dec 13,2016
0 people found
this helpful
This company has managed our property for the last few years. Professional service and very quick to react to phone calls and emails. They are extremely helpful and are quick to sort out any problems - from tenants concerns to maintenance and utility companies. Fully ...
read full review
Comment on agent fees
Agents fees are in line with usual charges. I believe we get value for money.
Was this helpful? Yes

“Bought a house recently with LQ. Can't thank them enough ......”

Share on :
Dec 12,2016
Minithumbup
By: 'Justine'
Dec 12,2016
0 people found
this helpful
Bought a house recently with LQ. Can't thank them enough for their help. Easy to contact and always return calls. I actually feel they did just as much as the solicitors to ensure that the transaction went through as quickly as painlessly as possible. Adam ...
read full review
Was this helpful? Yes

“My partner and I and our children rented through Living ......”

Share on :
Dec 12,2016
Minithumbup
By: 'Nick'
Dec 12,2016
0 people found
this helpful
My partner and I and our children rented through Living Quarter during 2016. I have rented through numerous estate agents in the past but Living Quarter are by far the best I have dealt with. Adam and Hayley in particular stand out. Nothing was ever too ...
read full review
Comment on agent fees
They were very straight-forward and upfront about fees and there were never any surprises. Their actual fees were competitive and very reasonable.
Was this helpful? Yes

“I am very impressed with the service provided by Living ......”

Share on :
Dec 09,2016
Minithumbup
By: 'Rebecca'
Dec 09,2016
0 people found
this helpful
I am very impressed with the service provided by Living Quarter in selling my house. Living Q secured a sale within a matter of a couple of weeks and the attentiveness of the staff was over and above all expectations. I would definitely use Living ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“I have been renting with Living Quarter since April of ......”

Share on :
Dec 09,2016
Minithumbup
Faye Newton
By: 'Holly'
Dec 09,2016
0 people found
this helpful
I have been renting with Living Quarter since April of this year. On moving into the property, a number of repairs needed to be carried out to make the property more comfortable; these were all carried out within a reasonable time span. More recently, I ...
read full review
Was this helpful? Yes

“We were in such a difficult situation when we were ......”

Share on :
Nov 28,2016
Minithumbup
By: 'Great'
Nov 28,2016
0 people found
this helpful
We were in such a difficult situation when we were looking for somewhere to rent and we needed something of high quality and quickly! The staff at living quarter were super understanding and super efficient at helping us find the perfect home. We can't thank ...
read full review
Comment on agent fees
Great value for money compared to other agents in this area.
Was this helpful? Yes

“We have been renting our house through Adam for 8 years ......”

Share on :
Nov 24,2016
Minithumbup
By: 'Mark'
Nov 24,2016
0 people found
this helpful
We have been renting our house through Adam for 8 years and have been thoroughly satisfied with the service that he and Living Quarter have given. As we live abroad we rely them completely....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes

“I went for a viewing on Dale Avenue, no longer ......”

Share on :
Sep 18,2016
Minithumbdown
By: 'Alex'
Sep 18,2016
5 people found
this helpful
I went for a viewing on Dale Avenue, no longer than 2 minutes after the viewing I rang the office to see where I go next. I said I'm prepared to put my application fee's in and secure it. He told me I couldn't do that ...
read full review
Was this helpful? Yes
By: Adam Martin
Oct 20, 2016
View all comments (1)
Hi Alex, Thanks for the feedback as we always want it good or bad. I can say however that on this occasion, I dealt with it and I did advise you that the Landlord went for a family to rent the house as you were sharing with your friend and this wasn't what she was looking for unfortunately. We have others properties that potentially take people sharing so please keep your eye on our website. Adam ...

“Fantastic service particularly by Natalie Martin, We rented a house ......”

Share on :
Sep 02,2016
Minithumbup
By: 'First'
Sep 02,2016
0 people found
this helpful
Fantastic service particularly by Natalie Martin, We rented a house through them for a couple of years and the decided to sell. Excellent service both renting and through the selling process. Nothing was too much trouble & always helpful & friendly and answered all my questions with ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“I cannot praise Adam Martin enough. After being left disappointed ......”

Share on :
Aug 25,2016
Minithumbup
By: 'Nikki'
Aug 25,2016
1 people found
this helpful
I cannot praise Adam Martin enough. After being left disappointed from elsewhere this morning and needing to move quickly, Adam has pulled out all of the stops for me today . Efficient and professional and he has made my year! Thank you so much! and I ...
read full review
Was this helpful? Yes
Staff picture Amanda Field
(45)
Staff picture Adam Stephenson
(26)
Staff picture Catalina Matei
(25)
Staff picture Lucy Sexton
(23)
Staff picture Laura Murphy
(22)
Staff picture Elaine Hulme
(22)
Staff picture Faye Newton
(20)
Staff picture Lora Barker
(15)
Staff picture Fiona Trigg
(15)
Staff picture Irfan Moghul
(12)
Staff picture James Hardern
(9)
Staff picture Mark Lewin
(5)
Staff picture Eleanor Crockett
(4)
Staff picture Stephanie Bates
(3)
Staff picture Robyn Young
(3)
Staff picture Oliver Sacks
(2)
Staff picture Nicole Moore
(1)
Staff picture Adam Mack
(0)

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 7:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact the Branch Manager and it will be dealt with accordingly
Last updated at 10:55 AM 29/11/2018 by allAgents

Awards won by Ascend Properties, Manchester M30 9PY



Get in touch with

Ascend Properties

Branch - Monton, Manchester, M30