Monton, Manchester, M30
4.8/5, 129 reviews
95% recommended
90% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend properties | Built on Higher Standards

Opening Hours
Address

Ascend Properties
192 Monton Road
Monton,Manchester
Greater Manchester
M30 9PY
0161 707 7584

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 96% £90,000 £400,000
Lettings 100% 90% £450 £1,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 82 5 19 0 10 1 3 1
Areas covered
  • M30
  • M6
  • M27
  • M28
  • M5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Property Redress Scheme
Latest Properties

No Properties

“Absolute pleasure to work with...”

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Sep 17,2018
Minithumbup
Elaine Hulme
By: 'Russ'
Sep 17,2018
0 people found
this helpful
Elaine at the living quarter was fantastic, helped and sorted all my needs straight away and made it smoother than I ever though possible. Will be using again just for her knowledge skills and understanding. Thanks very much!!...
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Good
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“Excellent!!!!...”

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Sep 14,2018
Minithumbup
Laura Murphy
By: 'Liz'
Sep 14,2018
0 people found
this helpful
Laura has been fab! Kept me in the loop at all times and answered all my queries (I had a few!!) as soon as she had the answer! Absolute asset to the branch!...
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“Letting...”

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Sep 10,2018
Minithumbup
Laura Murphy
By: 'Spina'
Sep 10,2018
0 people found
this helpful
Had email and phone conversation.Extremely dynamic and always ready to answer. considering I work always on night shift she find the proper space and time to organise everything without touching my day rest time....
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“Great customer service...”

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Aug 27,2018
Minithumbup
By: 'Alex'
Aug 27,2018
0 people found
this helpful
Adam provided excellent customer service. He informed me of the process well, and rang when he said he was going to ring. I feel like I can approach Adam if I had any issues - and there hasn't been any! :)...
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Comment on agent fees
Okay.
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“Star of living quarter...”

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Aug 21,2018
Minithumbup
Elaine Hulme
By: 'Andy'
Aug 21,2018
1 people found
this helpful
Elaine was a pleasure to work with, always happy and kept me updated with viewings and offers. She was the best estate agent I've used by far and it made the difference Would highly recomend her and a fantastic representative of living quarter. Thanks Elaine...
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Comment on agent fees
A little dearer than competitors.
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“Great service...”

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Jul 19,2018
Minithumbdown
Laura Murphy
By: 'Charlotte'
Jul 19,2018
0 people found
this helpful
Laura has been so helpful & efficient, always seems happy to help with any questions we have. She's making what can be a stressful process nice & easy :)...
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“Friendly and efficient...”

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Jul 03,2018
Minithumbup
Laura Murphy
By: 'Tim'
Jul 03,2018
0 people found
this helpful
I had a number of phone interactions with Living Quarter, and every time the phone was answered by Laura in a quick and friendly manner - a stark contrast to the difficulty we had getting hold of other agencies. Over a number of phone calls, ...
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Comment on agent fees
The agency fee is steep however you look at it, but that's the case everywhere. However, Laura's service so far has been excellent.
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“Friendly & Informative...”

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Jun 27,2018
Minithumbup
Laura Murphy
By: 'Dan'
Jun 27,2018
0 people found
this helpful
Laura was pivotal in our application and success of renting a property. Communication was continuous and all questions were answered with ease. No waiting around on phone calls was involved, and everything was explained clearly without any confusion....
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Comment on agent fees
Nobody ever wants to pay fees. The admin fees are acceptable.
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“Excellent Service!...”

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Jun 22,2018
Minithumbup
Laura Murphy
By: 'Gurman'
Jun 22,2018
0 people found
this helpful
Laura was an absolute pleasure to deal with throughout the whole process of renting a property, she was completely professional and helpful throughout the entire process! I can honestly say, if you want awesome customer service, just ask to speak to Laura!...
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Comment on agent fees
The agents fees were extremely reasonable, especially when compared to other letting agents who charge ridiculous fees!
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“Friendly, professional and knowledgeable...”

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Jun 20,2018
Minithumbup
Laura Murphy
By: 'Conor'
Jun 20,2018
0 people found
this helpful
Laura was very friendly and made us feel very welcomed during our viewing. She gave sound advice throughout our application and was very quick to respond to our queries and helped us a great deal....
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Comment on agent fees
Fees were cheaper than most we had seen in the area
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“Excellent service....”

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Jun 15,2018
Minithumbup
Laura Murphy
Elaine Hulme
By: 'David'
Jun 15,2018
0 people found
this helpful
I have used Living Quarter for a number of years now for sales and lettings. Their service is second to none, I would not use anyone else - highly recommended!...
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“Fantastic Advice...”

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Jun 12,2018
Minithumbup
Elaine Hulme
By: 'Mr'
Jun 12,2018
0 people found
this helpful
I have rented my property out for the last 5 years using Living Quarter and have most recently put the property on the sale market again using Living Quarter. I can not recommend highly enough the service given by Adam & Elaine for both services. As I ...
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Comment on agent fees
Living Quarters fee's are very reasonable and competitive.
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“Great service...”

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May 14,2018
Minithumbup
By: 'Rosie'
May 14,2018
0 people found
this helpful
Stephanie provided great service to me so far. Highly personable and helpful! Thank you for all your help and understanding...
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“Always very polite and friendly....”

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May 11,2018
Minithumbup
By: 'Elise'
May 11,2018
0 people found
this helpful
Adam kept me informed and was really helpful during my purchase. The process was straight forward and his communication was always prompt and professional....
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By: Adam Martin
May 11, 2018
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Thanks Elise for the comments. Much appreciated and we wish you luck in your in your apartment. If you need anything you know where we are. ...

“Profession and effficient...”

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May 10,2018
Minithumbup
Laura Murphy
By: 'Nsopkin'
May 10,2018
0 people found
this helpful
Very professional and efficient. Laura takes a holistic view when dealing with her clients and has made the process smooth and painless....
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Comment on agent fees
I would say on the high side especially with the deposit protection fee and check in/out costs.
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“Excellent service...”

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May 08,2018
Minithumbup
By: 'Sean'
May 08,2018
0 people found
this helpful
Stephanie has provided excellent service in selling our flat delivering highly informative market data and valuation in a friendly and very professional manner. I can't fault the service received and have no hesitation in recommending Stephanie and Living Quarter to others....
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Comment on agent fees
Highly competitive
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“Easy Peasy...”

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May 01,2018
Minithumbup
Laura Murphy
By: 'Chris'
May 01,2018
0 people found
this helpful
We have had a smooth and easy time working with Laura to find a flat to rent. She listened to our need for two parking spaces and was honest about the properties where the on street parking is difficult. She was a busy lady but ...
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Comment on agent fees
Meh
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“Excellent service...”

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Apr 27,2018
Minithumbup
Laura Murphy
By: 'Samantha'
Apr 27,2018
0 people found
this helpful
As two students looking for a flat many estate agents have disregarded us because of the student status ... not this one. Laura was so friendly from meeting her. She showed us around the property give us an overview of the building and local amenities. She ...
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Good
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“Good service throughout our sale!...”

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Apr 23,2018
Minithumbup
Elaine Hulme
By: 'Eve'
Apr 23,2018
0 people found
this helpful
Thanks so much to all the living quarter team, especially Adam, Elaine & Elliott. A lot of hard work was put into to our sale and we are delighted with the outcome. We are sure to recommend living quarter and hope to work again with them ...
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Comment on agent fees
Good.
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“Excellent service, all round...”

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Apr 06,2018
Minithumbup
Elaine Hulme
By: 'Helen'
Apr 06,2018
0 people found
this helpful
Throughout the instruction, the Living Quarter Team were excellent. Elaine our Sales Negotiator was fantastic. Together with Adam, Elaine was able to advise on best process for our sale, manage that process while keeping us very well informed. The open house-style viewing they suggested yielded ...
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Comment on agent fees
Good
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“Fabulous service...”

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Apr 06,2018
Minithumbup
Elaine Hulme
By: 'Adie'
Apr 06,2018
0 people found
this helpful
What a great service from start to finish. Living Quarter clearly know the market inside out, the house was marketed perfectly, the group viewing was a great idea. We had offers at asking within a couple of days and the whole team at Living Quarter ...
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Comment on agent fees
Very competitive fees
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“Couldn't have been more supportive!...”

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Apr 06,2018
Minithumbup
Elaine Hulme
By: 'Lesley'
Apr 06,2018
0 people found
this helpful
From the outset of my meeting Elaine I had a good feeling. Not only was the house they were selling just what I wanted, but Elaine gives you this sense that she understands you...and I think she does. I didn't have the easiest of ...
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“Excellent Customer Service...”

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Mar 31,2018
Minithumbup
By: 'Elaine'
Mar 31,2018
0 people found
this helpful
Experienced excellent customer service today from the viewing of the property with Elliott, through to registering our interest with Adam! Very professional and highly recommended!...
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Good
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“Pet friendly home!...”

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Mar 19,2018
Minithumbup
Laura Murphy
By: 'Vik'
Mar 19,2018
0 people found
this helpful
We were going through all agencies in the area and felt not welcome because of our dog as we were looking for a pet friendly property to rent. We were greeted with a big smile at Living Quarter and our agent Laura was just great. ...
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Comment on agent fees
Fees are reasonable for a brilliant service.
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“Well run agency...”

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Mar 19,2018
Minithumbup
Laura Murphy
By: 'Chris'
Mar 19,2018
0 people found
this helpful
If you are looking to rent a property in Manchester, then you must review what properties Living Quarter have available. The reason being they are a well run professional rental agency and I found my tenancy was well managed and they assisted me throughout the ...
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“We have found the team to be friendly and very ......”

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Feb 20,2018
Minithumbup
Laura Murphy
By: 'Bear'
Feb 20,2018
0 people found
this helpful
We have found the team to be friendly and very helpful. the process seems to be relatively painless and they are on the end of the line to help. Everything was explained clearly and so far we have had a great experience....
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Comment on agent fees
Fees with all agents are high and vary a great deal. It seems to be the way of things lately. This agent's fees are lower than some we contacted. It would be good to have more consistency and perhaps it should be regulated. Inevitably there are some costs which you wonder about. However it is the way of the world currently. In the end you accept them to get your home. This company has been transparent with us.
Was this helpful? Yes
By: Adam Martin
Feb 20, 2018
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Thanks for your comments. Always good to hear. ...

“Stephanie was ace, easy to talk to, flexible and really ......”

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Jan 15,2018
Minithumbup
By: 'Louis'
Jan 15,2018
0 people found
this helpful
Stephanie was ace, easy to talk to, flexible and really quick to get back to me on anything. Thank you!...
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Comment on agent fees
Average
Was this helpful? Yes
By: Stephanie Brerherton
Jan 15, 2018
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Thank you for lthe review Louis. I am really pleased that you have been happy with the service you have received through Living Quarter. ...

“We chose living quarter to sell our property and were ......”

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Jan 02,2018
Minithumbup
Elaine Hulme
By: 'Dom'
Jan 02,2018
0 people found
this helpful
We chose living quarter to sell our property and were extremely happy with their service from start to finish ! Adam and the team are very knowledgeable friendly and efficient . Always updating us on progress and respond toany queries very quickly. We would have no hesitation ...
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Comment on agent fees
Fees were very competitive
Was this helpful? Yes
By: Adam Martin
Jan 02, 2018
View all comments (1)
Thanks for this Dominic, a great result in the end and glad it completed before the break for all involved. ...

“We have used Living Quarter before when renting so it ......”

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Jan 02,2018
Minithumbup
Elaine Hulme
By: 'Vicky'
Jan 02,2018
0 people found
this helpful
We have used Living Quarter before when renting so it felt right to use them for the sale of our property on this occasion. The Team in the office Were great with regular updates when we needed, Adam, Laura and Natalie..... all just at the ...
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Was this helpful? Yes
By: Adam Martin
Jan 02, 2018
View all comments (1)
Thanks for the lovely comments Jay and Vicky. Always nice to hear our clients feedback. Good luck in the new place. Adam ...

“I've previously used Living Quarter for 2 sales and letting services ......”

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Dec 08,2017
Minithumbup
By: 'Roger'
Dec 08,2017
0 people found
this helpful
I've previously used Living Quarter for 2 sales and letting services over a number of years. Always found them to be extremely professional, proactive and friendly. I would highly recommend them. If I require agent services in the future, they will be top of my list....
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Comment on agent fees
Fees are fair and reasonable. Good value for money based on my experiences.
Was this helpful? Yes
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 7:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact the Branch Manager and it will be dealt with accordingly
Last updated at 10:55 AM 29/11/2018 by allAgents

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Ascend Properties

Branch - Monton, Manchester, M30