90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ...
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Welcome to an independently-run, independently-minded estate and lettings agency.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Latest Reviews
27th Nov 2024
reviewed by 'Neil P'
7th Nov 2024
reviewed by 'Liu'
15th Aug 2024
reviewed by 'Chiara johnson'
19th Jun 2024
reviewed by 'Natasha'
26th Feb 2024
reviewed by 'Nick'
19th Jan 2024
reviewed by 'Fergal'
Opening Hours
Address
Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 93% | £30,000 | £245,500 |
| Lettings | 87% | 87% | £315 | £3,575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 28 | 3 | 1194 | 73 | 19 | 0 | 23 | 0 | 33 | 6 |
Areas covered
- M3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Dec 15,2020
Dec 15,2020
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Even when I wasn't able to get my dream flat they helped me relentlessly to find another however with the help of Tom Billington was able to get the initial flat after all.
This is my first time renting and Ascend has made it a ...
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Dec 10,2020
Dec 10,2020
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Superb work from the team. The whole renting process was very easy due to the helpful staff; especially Ektha, Amanda and Laura. Great communication and quick turnarounds. Thank you!...
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Dec 02,2020
Dec 02,2020
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Outstanding.. fast and detailed response to all my queries. Very happy with the service I’ve received from Joseph. Highly recommended....
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Nov 26,2020
Nov 26,2020
2
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Throughout the whole process Ascend have been brilliant.
They have been easy to contact, and made the whole process of moving smooth and easier than it can be.
I had some issues getting an answer from the landlord, but the Ewan was swift with his ...
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Nov 17,2020
Nov 17,2020
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We were very well attended both via phone and email and we are very happy with the service provided. Clear and quick information about the property we are renting and we felt that we were followed through each step with great attention.
Highly recommend....
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Nov 17,2020
Nov 17,2020
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Easy, smooth process from the beginning. Amanda Field made it easy to organise a viewing, giving and sending information straight away. Had a viewing where I met Ardent, very friendly yet professional and gave a lot of the right information for the flat. The viewing ...
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Nov 17,2020
Nov 17,2020
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Easy, smooth process from the beginning. Amanda Field made it easy to organise a viewing, giving and sending information straight away. Had a viewing where I met Ardent, very friendly yet professional and gave a lot of the right information for the flat. The viewing ...
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Nov 10,2020
Nov 10,2020
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I am so happy with the service received.
As a student finding the right apartment was a task but the team at Ascend made the process easy, Ardent the viewing agent was very professional and wore a mask which was a plus he also did ...
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Nov 07,2020
Nov 07,2020
4
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Fantastic service from Ewan and the whole team! In difficult circumstances, and these weird times, the folks at Ascend made our search and move process amazingly easy and stress-free. Couldn't recommend them enough! Thanks Ascend!...
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Nov 06,2020
Nov 06,2020
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The process was amazing.
Their partnerships with let alliance made referencing so smooth.
Everyone was so kind and easy to talk to at Ascend and they never made me feel clueless of what to do. Their customer services are amazing, they gave me contact numbers ...
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Nov 06,2020
Nov 06,2020
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Tom was really friendly and helpful and made the process really smooth and easy. Can’t wait to move in, thanks Tom :)...
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Nov 03,2020
Nov 03,2020
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I had a very good experience with Tom and Irfan. Sometimes response time is very slow. They always try to accommodate their clients...
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Oct 27,2020
Oct 27,2020
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very fast, very prompt and very helpful i can not thank the liverpool and manchester team enough they have both made this seem easy which i know it isn't and have helped from start to finish from all the information i needed to explaining next ...
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Oct 23,2020
Oct 23,2020
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Quick respond and clear instructions and also it was pleasure to deal with them I didn't have to go to see the flat because I was in another city they sent me a video of the flat and we did everything online...
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Oct 23,2020
Oct 23,2020
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Found a property we loved. Viewing made straight away, very efficient and all paperwork etc was completed very quick. All staff very helpful....
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Oct 22,2020
Oct 22,2020
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I’ve had such a smooth process with Amanda and the team which has been such a relief. They have been efficient with quarries and friendly with all their replies....
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Oct 22,2020
Oct 22,2020
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The whole team made our moving experience go so smoothly! Ektha was very friendly and helpful during and after the viewings. We've had a few problems with previous estate agents but we couldn't recommend Ascend more!...
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Oct 22,2020
Oct 22,2020
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Agent was very helpful, polite, had a mask on during viewing. Always on hand to help.
Would highly recommend.
Efficient and effective....
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Oct 22,2020
Oct 22,2020
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Ektha had great communication from start to end and made the move in very smooth, not much more you could want....
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Oct 19,2020
Oct 19,2020
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Excellent agent through and through, both and and my partner have experienced the unprofessional side of trying to rent our first property, but Amanda and the team at ascend made us feel welcome and were there every step of the way. Whenever we ahd questions ...
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Oct 15,2020
Oct 15,2020
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A very professional, efficient and friendly service. Amanda kept me informed every step of the way and I’m now in my way to getting the keys to my new flat!!!...
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Sep 30,2020
Sep 30,2020
18
people found
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The internal communication procedures in the Agency did not work properly, which had negative effects for me and I was forced to negatively affect cooperation. Only those who do nothing do not make mistakes. It is important that the Agency draws conclusions to ensure the ...
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Sep 24,2020
Sep 24,2020
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The service provided by Ascend have been nothing but helpful, friendly and took there time and patience with me. I felt really supported throughout my application and everything else going forward and they was always quick to respond to any questions/queries I had....
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Sep 23,2020
Sep 23,2020
1
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Really friendly agent, quick and found me the person home! Fast at responding to calls and text messages as well and makes sure that he does his best to meet any requirements that is asked....
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Sep 23,2020
Sep 23,2020
1
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Nice and smooth, fast to set up and viewing and sort details when confirmed.
Thought the reference process was really efficient....
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Sep 23,2020
Sep 23,2020
1
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Ardent couldn’t have been anymore helpful from start to finish. He put us at ease and really helped with anything he possibly could.
What a credit to your company!
Thank you again...
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Sep 10,2020
Sep 10,2020
0
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Excellent service! Ascend have been super helpful with finding me a new home to rent. The staff are all really nice and always happy to help. They are quick at responding and solving any issues. Tom showed us around the flat I chose, and he ...
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Sep 08,2020
Sep 08,2020
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Overall we had a good experience with Ascend. There were a few hiccups along the way but when we got in touch the team were very understanding and reassured us that everything would be dealt with as soon as possible. This all happened during the ...
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Sep 04,2020
Sep 04,2020
6
people found
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We've just started our letting process with Ascend and don't have any complaints at all. Ewan has been extremely helpful and timely, keeping us informed at all times and answering all and any questions we've had. Really reassuring as this is the first time we've ...
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Sep 04,2020
Sep 04,2020
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Very easy experience from viewing our property to signing the documents. Whenever we had a question during the process, it was easy to contact the office and get a response. Communication was great and help was fantastic! Thank you!...
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Robert
(331)
Amanda Field
(45)
Ardent
(42)
Ektha Mehta
(35)
Adam Stephenson
(26)
Adam
(25)
Tom Billington
(23)
Lucy Sexton
(23)
Faye Newton
(20)
Katie
Lucy Wakeland
(16)
Ewan Rowe
(16)
Lora Barker
(15)
Fiona Trigg
(15)
James Hardern
(9)
Mark Lewin
(5)
Eleanor Crockett
(4)
Stephanie Bates
(3)
Robyn Young
(3)
Oliver Sacks
(2)
Corey
(2)
Nicole Moore
(1)
Adam Mack
(0)
Josh
(0)
Henry
(0)
Tenant Fees
Current Tenancies & Company lets Signed Before 1st June 2019All fees include VAT:
Renewal fee: £180
Company let application Fees: £300
Company let Renewal fee: £180
New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019
Holding Deposit (per tenancy)
One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
CMP: PropertyMark
Redress Scheme: The Property Ombudsman Last updated at 07/03/2022, 2:02 PM by
Complaints Procedure
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Last updated at 1:02 PM 07/03/2022 by
Best Letting Agent in Manchester 
