90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ...
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Welcome to an independently-run, independently-minded estate and lettings agency.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Latest Reviews
27th Nov 2024
reviewed by 'Neil P'
7th Nov 2024
reviewed by 'Liu'
15th Aug 2024
reviewed by 'Chiara johnson'
19th Jun 2024
reviewed by 'Natasha'
26th Feb 2024
reviewed by 'Nick'
19th Jan 2024
reviewed by 'Fergal'
Opening Hours
Address
Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 93% | £30,000 | £245,500 |
| Lettings | 87% | 87% | £315 | £3,575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 28 | 3 | 1194 | 73 | 19 | 0 | 23 | 0 | 33 | 6 |
Areas covered
- M3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Dec 16,2014
Dec 16,2014
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Well handled through a difficult purchase. Kept up to date with communication and was quick to act when the developer allowed...
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Dec 16,2014
Dec 16,2014
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I have dealt with Ryan for many years now in sales and managing my properties and he has always been professional and helped me buy some excellent properties. I cannot recommend Ryan and Ascend highly enough....
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Comment on agent fees
They have always been competitive
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Dec 16,2014
Dec 16,2014
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Would just like to thank Adam and the team for the excellent job they do. Can honestly say without their help I wouldn't be able to manage my portfolio. They are hugely reassuring and competent in what they do and I would definitely recommend them ...
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Dec 15,2014
Dec 15,2014
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My experience with Ascend Properties has been excellent especially the service received from Ryan Mullender. He is professional, communicative and really knows the business of property sales in Manchester. He has given me great advice about the price and marketing in general and ensured that ...
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Dec 15,2014
Dec 15,2014
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I would like to say a big thank you to Ryan. He is professional, friendly and extremely thorough in all that he has done for me and I would highly recommend Ryan and Ascend Properties if you are looking for a place to rent....
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Dec 12,2014
Dec 12,2014
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Having just used Ascend to find a new property, the experience was great from the beginning. I first dealt with Rob, who helped me arrange my appointment at a suitable time around my work schedule. He then helped me rearrange it to an earlier one ...
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Comment on agent fees
Fee's were low to average in total.
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Dec 11,2014
Dec 11,2014
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I would like to take this opportunity to thank Adam for his dedication, help & support in managing my property portfolio. He always delivers a first class service, above & beyond the call of duty consistently exceeding expectations. His professional approach & sound advice is definitely commended, easily ...
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Dec 11,2014
Dec 11,2014
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My experience has been a very good one. Ryan has been very easy to get hold of and has helped with any problems I had in a timely fashion. Buying a property is never as easy as you would like so it's useful to have ...
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Dec 10,2014
Dec 10,2014
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Ascend were really helpful when it came to looking for a flat to rent and offered great, genuine advice on renting in Manchester. Since moving into an Ascend property, we have witnessed their prompt, efficient customer service and have had no problems whatsoever when it ...
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Dec 10,2014
Dec 10,2014
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The most professional estate agents I have come across in Manchester. Excellent service, fantastic team and pleasure to deal with. Great rates for both tenants and landlords and property management is outstanding - repairs get done in an instant, funds come in when promised. Overall ...
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Dec 10,2014
Dec 10,2014
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I have worked with Adam for a number of years now and his customer service, promptness, solution focused attitude and all round willingness to go the extra mile is nothing short of exceptional. No hesitation in recommending him to anyone....
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Dec 09,2014
Dec 09,2014
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Ryan has done a great job in selling my property, going above and beyond with both myself and the buyer. When initially selling the property he put me at ease and explained everything in depth - nothing was too much to ask. He then kept ...
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Dec 09,2014
Dec 09,2014
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Adam had been a great to us. As me and my brother live down south it was very hard for us to get a grip of our investment. Adam took it by the horns and has sorted everything out from us, be it a clean ...
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Dec 09,2014
Dec 09,2014
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I have recently purchased a property through Ascend Properties. Throughout the process Ryan Mullender has been brilliant, he responded promptly to my enquiries and problems and contacted me with updates on the purchase without being prompted. I will definitely be recommending Ascend to others and ...
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Dec 06,2014
Dec 06,2014
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The best letting agent, I was dealing so far. Prompt, accurate services, helpful staff. The customer is first. Highly recommended. 5* !...
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Nov 17,2014
Nov 17,2014
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I have been dealing with Ryan at Ascend now for the past 9 months due to buying a new build property at The Point. I can only say Ryan and the company are nothing but professional and I cannot recommend them highly enough....
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Nov 07,2014
Nov 07,2014
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We are just start a process to rent a flat with Ascend Properties and Ryan Mullender is our agent! He is a very friendly and reliable person and we get a top treatment from him. He showed us around the whole property and also in ...
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Oct 18,2014
Oct 18,2014
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We are currently in the process of buying a new build in Manchester City Centre and have been dealing with Ryan Mullender since the start of the project. We have been extremely satisfied with the service he has offered us. He is extremely professional and ...
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Comment on agent fees
Still in the process of letting the property with this company. The fees that we will be paying are extremely competitive, especially for full management.
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Oct 17,2014
Oct 17,2014
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Rob was really helpful and friendly. He showed us every part of the cute apartment. We were the last viewers for the day but he was us feel unhurried as he took us through the apartment. He explained in detail all the information pertaining that ...
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Oct 17,2014
Oct 17,2014
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Have been looking for flat for a while is manchester city venter as I have recently relocated from the Wirral for a graduate job. Having now dealt with an awful lot of manchester letting agency's ascend have been by far the best. Ashley was efficient ...
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Oct 13,2014
Oct 13,2014
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I generally avoid letting agens like the plague. They are almost uniformaly awful to deal with. My experience going through severak to find somewhere to live did not change that opinion. Except Ascend. Despite being new and havign quite a few technical issues when I ...
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Comment on agent fees
The fees were reasonable given the average rates. Not the cheapest but far from the most expensive.
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Oct 11,2014
Oct 11,2014
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I am new to being Landlord and this was the first time I have put a property on the market. The staff at Ascend were very helpful and friendly and guided me through every stage of the process - and more importantly kept me up ...
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Oct 10,2014
Oct 10,2014
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Ashley from ascend was amazing when helping me get my car park fob ready. Within 48 hours he had got the fob and even dropped it off to me!! The best service I have received in a long time!!...
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Oct 08,2014
Oct 08,2014
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What can one say about our Mr. Ryan Mullender, except that he is the "perfect property consultant"! His desire to please and provide the best possible service from start to finish makes him quite unique in the property business, I have to say. He was ...
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Feb 06,2020
Feb 06,2020
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The service provided by the Ascend team was fantastic! This is the first time I've rented a property on my own and I felt really supported the whole way through.The process was smooth and straightforward from start to finish, and the staff were always ...
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Dec 18,2019
Dec 18,2019
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Ascend is by far the best estate agent i have ever dealt with. The staff are full of knowledge of not only the properties but also the location you are looking at. All questions were answered straight away and their systems are a breeze. I ...
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May 17,2020
May 17,2020
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Needed to move house during the Covid 19 situation, and Ewan and Amanda at Ascend were on it!! We recieved video viewings of the property, it was take off the market immediately and we were guided throughout the whole process. In less than a week we've ...
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May 16,2020
May 16,2020
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Ewan has been really helpful throughout my renting process. Going above and beyond to find information that wasn’t the standard process and available for contact at all hours. During such strange times to have such a smooth process has been fantastic. My thanks to ...
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May 14,2020
May 14,2020
9
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Ewan has been especially helpful during this untimely period of uncertainty. He reassured me through all the steps and I literally made the decision of acceptance the same day! He always picks the phone, so the process was seamless. Very happy with my experience. No ...
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Tenant Fees
Current Tenancies & Company lets Signed Before 1st June 2019All fees include VAT:
Renewal fee: £180
Company let application Fees: £300
Company let Renewal fee: £180
New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019
Holding Deposit (per tenancy)
One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
CMP: PropertyMark
Redress Scheme: The Property Ombudsman Last updated at 07/03/2022, 2:02 PM by
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Last updated at 1:02 PM 07/03/2022 by
Best Letting Agent in Manchester 
