90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ...
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Welcome to an independently-run, independently-minded estate and lettings agency.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Latest Reviews
27th Nov 2024
reviewed by 'Neil P'
7th Nov 2024
reviewed by 'Liu'
15th Aug 2024
reviewed by 'Chiara johnson'
19th Jun 2024
reviewed by 'Natasha'
26th Feb 2024
reviewed by 'Nick'
19th Jan 2024
reviewed by 'Fergal'
Opening Hours
Address
Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 93% | £30,000 | £245,500 |
| Lettings | 87% | 87% | £315 | £3,575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 28 | 3 | 1194 | 73 | 19 | 0 | 23 | 0 | 33 | 6 |
Areas covered
- M3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Feb 04,2015
Feb 04,2015
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Very welcoming and friendly and gave a great thorough showing of the property. Gave great advice on local shops and public transport links which was ideal as I was new to the area! Was very genuine and honest with his views on the property which ...
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Very reasonable fees and very quick process.
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Feb 03,2015
Feb 03,2015
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Ryan was very helpful and met all our needs. The viewing was a last minute appointment but Ascend made sure that we were about to view the property and explained all the steps needed to acquire it. This was a very smooth process and without ...
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Comment on agent fees
They were affordable
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Feb 03,2015
Feb 03,2015
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The agent was super friendly. Very easy to speak to and understood exactly what I was looking for. The House was brilliant, very spacious, fully furnished. It was exactly as advertised. The price was very good for the size and aspects of the property. Very ...
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Feb 03,2015
Feb 03,2015
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Dealt with Rob over the phone, organising property viewings, he was efficient, very organised and lovely to talk to.
Met Ryan at the property and he was delightful. Sang in the elevator in lieu of lift music. A cheery man who was very helpful and ...
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Jan 29,2015
Jan 29,2015
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Ashley was very helpful and informative. He had great knowledge of the property- and understood what we were looking for....
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Jan 29,2015
Jan 29,2015
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I received great service from Ryan. He was there on time, professional and very informative about the property. He was quick to inform me about the changes which will be made to put my mind at ease and took the time to explain the application ...
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Jan 29,2015
Jan 29,2015
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Presented in a friendly and relaxed manner and was able to supply all the information to the questions I had. Very helpfuI and I am happy with my experience!...
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Jan 28,2015
Jan 28,2015
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Ashley was kind, helpful and good at his job, if I was to use ascend for anything else I would deal with Ashley.
I would recommend his services to anyone looking to rent a property as we have....
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Jan 28,2015
Jan 28,2015
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Ashley first arranged a viewing for my partner and I and was really flexible with the time.
Ashley described the property well and completely helped the letting.
Ashley was then available to arrange an additional viewing so I could take measurement and was really helpful....
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Jan 28,2015
Jan 28,2015
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Ashley is a very special letting agent, he works hard and it's nice to see someone like him doing what he truly loves....
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Jan 28,2015
Jan 28,2015
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Throughout my relocation to Manchester, these guys have been absolutely amazing help. From my first enquiries through to actually securing the property the knowledge and expertise shown have been a true credit to their profession....
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Comment on agent fees
Fees were very clear and reasonable. No hidden extras at all!
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Jan 27,2015
Jan 27,2015
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Ashley was very punctual and professional. He answered all my questions and queries and was very informative about the process and the next steps. I would happily use Ashley and Ascend again and when I move they will be the first company I call....
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Comment on agent fees
The fee's were very good.
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Jan 27,2015
Jan 27,2015
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Ascend were easy to deal with, they replied promptly to my initial email regarding the property and arranged a viewing very quickly. I arrived early to find the agent, Ashley was already there waiting for me. He was easy to get on with and knew ...
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Jan 27,2015
Jan 27,2015
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Ascend properties were very helpful and are a great agency and so far me and my partner have had no issues. The only negative thing I would say is the cost of the admins fees. I felt that £240 was a lot of money, especially compared ...
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Comment on agent fees
I felt like the fees paid were very high, especially when compared to the other agencies.
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Jan 26,2015
Jan 26,2015
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Very good services and very profesional happy with everything, world highly recommend this company, Ashley was very good at his job....
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Comment on agent fees
Very reasonable
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Jan 25,2015
Jan 25,2015
1
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When I contacted Ascend regarding the advert that I saw on the website, they immediately booked me in for a weekend appointment. They also confirmed that I will be attending the viewing a few days before the appointment by text, which was very useful for ...
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Comment on agent fees
I think it is standard what most agents charge.
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Jan 25,2015
Jan 25,2015
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Ascend and Rob especially are great to deal with. They are very friendly and professional and are willing to help in everything needed. No problems at all, would recommend without the slightest hesitation....
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Comment on agent fees
Very reasonable
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Jan 25,2015
Jan 25,2015
4
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Ashley has been excellent, very informative and helpful, keep good contact and has tried to deal with all my requests...
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Jan 23,2015
Jan 23,2015
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Ashley shown us around all available flats in the building was very helpful and advised us on lots of aspects of all flats. He was very kind and a pleasure to do business with....
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Comment on agent fees
Reasonable fees for amazing property
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Jan 23,2015
Jan 23,2015
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Ryan is very helpful and honest, two qualities very important for a letting agent, he helped me a lot choose the best place for myself and continues to provide support whenever I need anything related to the apartment. Thanks....
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Jan 23,2015
Jan 23,2015
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I am already existing tenant in alto apartments in city center,and i am anyway happy ,from moment when they are took flat from bridgfords,i feel better,so i make decision go through asend,and it was good step.Rent the flat,was saccesfull....
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Jan 23,2015
Jan 23,2015
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I am extremely happy with the service provided from start to finish! I found my experience quick and easy to deal with and was also able to complete the viewing in my dinner hour with time to spare. I would 100% work with ascend properties again....
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Comment on agent fees
I believe the fees are reasonable didn't break the bank
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Jan 21,2015
Jan 21,2015
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Ascend and in particular Ryan are brilliant to deal with, we have rented for 12 years and they have been the most friendly, personable and professional to deal with so far. Nothing is too much trouble and they are always happy to help....
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Comment on agent fees
Really reasonable compared to other agents
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Jan 21,2015
Jan 21,2015
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After dealing with other agencies that made our life a real hell, me and my girlfriend searched for something different. We didn't know Ascend, so we tried to use its services and we are happier than ever. Ryan was extremely kind and well informed on ...
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Jan 20,2015
Jan 20,2015
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The staff of this company and specifically Ryan have been really nice and available for every query or question we had. For the first time a relaxing experience with an estate agency. I absolutely recommend them....
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Jan 19,2015
Jan 19,2015
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A Friendly and quick service. Endeavoured to answer all queries regarding the tenancy and was prompt in communication. I would recommend....
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Jan 17,2015
Jan 17,2015
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Ashley was very helpful and friendly in showing us around the apartment and answered any questions we had. He's a top employee and definitely had influence on our decision to take the apartment. We look forward to seeing him again....
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Comment on agent fees
The agents fees were very reasonable thanks to Ashley
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Jan 17,2015
Jan 17,2015
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Ryan and Ascend were great when helping us on our flat hunt, and I would highly recommend them to anybody! Ryan was friendly, professional and honest giving us helpful advice and guidance throughout the process. He was always clear in his communication and made sure ...
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Jan 16,2015
Jan 16,2015
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Estate agent was punctual and polite when i arrived. He had good knowledge of the building and the surrounding area. All questions were answered immediately and to my satisfaction. Information regarding the property was emailed directly to me shortly after the deposit was taken. Deposit ...
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Dec 17,2014
Dec 17,2014
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Since ascend took over my property as managing agents .. i have found them very prompt and efficient .. dealing with any problems or queries generally on the day ... I mainly dealt with Lora who always went out of her way to help me and always kept ...
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Comment on agent fees
Very fair
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Tenant Fees
Current Tenancies & Company lets Signed Before 1st June 2019All fees include VAT:
Renewal fee: £180
Company let application Fees: £300
Company let Renewal fee: £180
New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019
Holding Deposit (per tenancy)
One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
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Redress Scheme: The Property Ombudsman Last updated at 07/03/2022, 2:02 PM by
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Last updated at 1:02 PM 07/03/2022 by
Best Letting Agent in Manchester 
