90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ...
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Welcome to an independently-run, independently-minded estate and lettings agency.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Latest Reviews
27th Nov 2024
reviewed by 'Neil P'
7th Nov 2024
reviewed by 'Liu'
15th Aug 2024
reviewed by 'Chiara johnson'
19th Jun 2024
reviewed by 'Natasha'
26th Feb 2024
reviewed by 'Nick'
19th Jan 2024
reviewed by 'Fergal'
Opening Hours
Address
Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 93% | £30,000 | £245,500 |
| Lettings | 87% | 87% | £315 | £3,575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 28 | 3 | 1194 | 73 | 19 | 0 | 23 | 0 | 33 | 6 |
Areas covered
- M3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Mar 17,2015
Mar 17,2015
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I visited the above property and was welcomed by Ashley. He was very professional - made me feel at ease and showed the property thoroughly. He was very honest about the property and had a sense of humour. I will be happy to recommend Ashley ...
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Mar 16,2015
Mar 16,2015
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We have experienced outstanding service from Ascend. Ryan is extremely professional, a pleasure to deal with and delivered on all his promises. He let our apartment in record time and made the whole process easy, convenient and pleasant. I cannot reccommend Ryan and his team ...
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Comment on agent fees
We found the fees to be very reasonable, particularly taking into consideration the high level of service and attention to detail.
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Mar 13,2015
Mar 13,2015
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I have just recently viewed a property in the Swinton area with Robert Healy. From the moment I met Robert, he anticipated my needs as a prospective tenant and his product knowledge was excellent. Told me everything I needed to know, making sure all the ...
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Mar 11,2015
Mar 11,2015
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Viewed and secured the property on behalf of our daughter who lived a long way out of the area but was relocating her job.The staff at Ascend were very helpful and understanding and gave us both relevant information via texts and emails and the ...
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Mar 10,2015
Mar 10,2015
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Ashley was very helpful when we looked around the Morrisde property. He allowed us plenty of time and a 2nd look round the property and did not rush us.
He also listened to any issues we had with the property prior to move in and ...
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Comment on agent fees
The fees were not completely transparent to us when we first viewed the property. Though annoying at the time the price was still reasonable.
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Mar 07,2015
Mar 07,2015
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Rob was professional ,sympathetic and patience.it was a long day but he was very patient to all my qestions and kept me out of the cold as it was very cold for me to wait for other viewers...
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Mar 07,2015
Mar 07,2015
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was professional, sympathetic and welcome.
it was a very cold day and he took me out of the cold while wating for other viewers to finish.it was a long day but he was very patience to let me have a good look at the ...
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Mar 06,2015
Mar 06,2015
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Rob - Thank you so much for all your help in finding the appartment. It's perfect and wouldnt have found it without you! Fantastic and friendly service and you really went the extra mile to help get move in date etc for when needed. I ...
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Mar 06,2015
Mar 06,2015
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I was shown around a flat by Ashley and was very impressed. He was very professional and courteous. I've dealt with a lot of estate agents and I must admit this was probably the best experience I've had. Would highly recommend them!...
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Mar 05,2015
Mar 05,2015
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Rob was very friendly and was very helpful with all the questions I asked! He went out of his way to help where possible and also very trustworthy....
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Comment on agent fees
Average fees..... But feedback discount makes it very good!
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“Ashley was extremely helpful, accommodating and knowledgeable. All communications have ......”
Mar 05,2015
Mar 05,2015
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Ashley was extremely helpful, accommodating and knowledgeable. All communications have been professional yet friendly, and Ashley gave the impression that nothing was too much trouble. He even let us walk around so that we visualise the way we'd walk out of the development!...
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Mar 04,2015
Mar 04,2015
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Was shown the property by Ashley, who was very pleasant, friendly and professional! Aslo spoke with Rob and amanda who guided me through the letting process. I have accepted the tenancy on the property! Many thanks...
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Comment on agent fees
I would prefer not to have fees to pay but am grateful for the assistance and friendliness shown to me in this process.
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Mar 04,2015
Mar 04,2015
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Dealt with Ryan with regards to an apartment at 47 Bengal Street. Very professional and efficient - would highly recommended Ryan and Ascent Properties....
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Mar 02,2015
Mar 02,2015
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Ryan was friendly and professional while showing us around our new apartment. Communication has been consistent and prompt, which has made it easy to rent through them....
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Feb 28,2015
Feb 28,2015
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Viewed the property and signed up on behalf of a daughter who lived out of the area.Staff members were polite, very helpful and understanding, viewing appointment was on time and was well informed about the property and expectations.All relevant information was given verbally ...
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Comment on agent fees
Seemed very reasonable compared to some of the other agents who we had viewings with.
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Feb 26,2015
Feb 26,2015
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I have used many estate agents and this is the first time I have received fantastic service.
I was updated constantly and never had to chase for information regarding the process.
Thank you Ryan, a credit to ascend properties....
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Feb 26,2015
Feb 26,2015
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From the first point of contact with Ascend, the service has been very professional and friendly. They kept me informed throughout the renting process. Ryan was friendly and honest when he showed us around the flat - the best service we have had from letting ...
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Feb 25,2015
Feb 25,2015
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Ryan was at the viewing on time, he was friendly, well dressed, honest and approachable.
He was able to answer any questions I had from memory and helped me to secure the property I wanted.
He gave me his card and was easily contactable and ...
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Feb 19,2015
Feb 19,2015
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My recent experience of Ascend Properties has been excellent when renewing my tenancy in my current property. Ryan Mullender was fantastic, he was thorough, covered all aspects of the property renewal and dealt with all my requests. He arranged for all cosmetic damage to be ...
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Comment on agent fees
All good.I was satisfied with he fee I paid. Everything seemed fair.
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Feb 17,2015
Feb 17,2015
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I had a great experience with Ryan and the rest of the staff members from Ascend. As I was so impatient and looking forward to moving into a flat by myself, he explained me everything I had to know, and more than that, they provided ...
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Feb 15,2015
Feb 15,2015
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Our experience so far with Ascend has been a positive one; on booking an appointment staff were accommodating when arranging a time that suited my work schedule. Ashley was friendly and knowldgable whilst not being pushy. When putting forward an offer to rent I was ...
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Comment on agent fees
The arrangement fees for letting seem to be on par with comparative companies in the Manchester area
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Feb 15,2015
Feb 15,2015
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Thanks to Ryan and all at Ascend for helping me find my perfect property. Friendly, attentive service that I would highly recommend to anyone looking to make a move! Thanks again...
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Feb 11,2015
Feb 11,2015
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Ryan has responded swiftly to any calls and texts I've made and my experience has been good so far. Admin fees are lower than many other agents I came across whilst searching for a flat, and the service has been great....
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Feb 11,2015
Feb 11,2015
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Ryan gave a friendly greeting upon meeting at the property and was very knowledgeable about the building and the flat itself. He was personable and paid attention to myself and the others viewing the property and fully answered all of our questions. Not like them ...
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Comment on agent fees
Not as much as other places but a necessary evil
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Feb 10,2015
Feb 10,2015
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Ascend have been great in assisting us to find a property to rent, they were quick in contacting us and setting up viewings, and were open and honest about tenancies locations, demand etc. Ryan was lovely and friendly assisting in making the process easy and ...
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Feb 10,2015
Feb 10,2015
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Our experience with Ascend and with Ryan was a brilliant one. Ryan was very professional, friendly, and knowledgeable, and as this was the first time I was moving out of my parents and into my own place, he made everything incredibly simple and straight forward ...
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Feb 08,2015
Feb 08,2015
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Ashley was great on time . Told me every think I needed to no about the apartment very pleased with the service...
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Feb 08,2015
Feb 08,2015
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When contacting Ascend they were quick and efficient at booking me a viewing at a convenient time for myself and knowing that the property I wanted was greatly under demand I appreciated the efficient service. Ryan was a great agent to have show you round ...
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Feb 06,2015
Feb 06,2015
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we where very satisfied with the service that was provided to us staff members were friendly and helpful
they were also fast with the paper work side...
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Feb 05,2015
Feb 05,2015
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Me and my girlfriend were both very pleased with the sevice that was provided the staff were very friendly and cheerful and knew exactly what they were talking about...
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Tenant Fees
Current Tenancies & Company lets Signed Before 1st June 2019All fees include VAT:
Renewal fee: £180
Company let application Fees: £300
Company let Renewal fee: £180
New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019
Holding Deposit (per tenancy)
One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
CMP: PropertyMark
Redress Scheme: The Property Ombudsman Last updated at 07/03/2022, 2:02 PM by
Complaints Procedure
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Last updated at 1:02 PM 07/03/2022 by
Best Letting Agent in Manchester 
