90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ...
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Welcome to an independently-run, independently-minded estate and lettings agency.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Latest Reviews
27th Nov 2024
reviewed by 'Neil P'
7th Nov 2024
reviewed by 'Liu'
15th Aug 2024
reviewed by 'Chiara johnson'
19th Jun 2024
reviewed by 'Natasha'
26th Feb 2024
reviewed by 'Nick'
19th Jan 2024
reviewed by 'Fergal'
Opening Hours
Address
Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 93% | £30,000 | £245,500 |
| Lettings | 87% | 87% | £315 | £3,575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 28 | 3 | 1194 | 73 | 19 | 0 | 23 | 0 | 33 | 6 |
Areas covered
- M3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 20,2015
Apr 20,2015
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This was an outstanding service provided, every single question i had got answered as well as friendly chat.
Ryan had excellent knowledge about the property and made me feel as ease straight away, i asked for a viewing and it got completed straight away.
The ...
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Apr 20,2015
Apr 20,2015
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I was impressed with our Agent Ryan Mullender as he was very enthusiastic and upbeat. He was already at the property waiting before the viewing, which i thought was a good start. Whilst showing us around the flat he interacted with us very well and ...
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Apr 20,2015
Apr 20,2015
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I was looking for a place to rent in and around Blackburn . When I got in touch with Ascend in reference to the advertised flat I found on a website they were very helpful and efficient and booked me in for the next available date ...
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Apr 20,2015
Apr 20,2015
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I was very pleased with the overall service provided by Ascend. All staff I have dealt with have been helpful, courteous and knowledgeable. I would definitely recommend them....
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Apr 20,2015
Apr 20,2015
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Extremely impressed with ascend properties. Very professional and I will be recommending them to friends & family in the future.
Efficient & very helpful....
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Apr 19,2015
Apr 19,2015
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Our viewing with Ascend Properties was an excellent experience. We were shown the entire flat, pointing out all of the features and necessary maintenance required for the flat, so we knew exactly what was going to be in our new flat after renovations and maintenance. ...
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Comment on agent fees
Agent fees were reasonable, no complaints.
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Apr 13,2015
Apr 13,2015
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I have got to say this is the most officent service I have recived when arranging a viewing right through to making an offer for an appartment. I'm not going to mention any names, however what some would call a high end letting agents in ...
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Comment on agent fees
I have no complaints with the fee I paid, I feel with the service I recived the agency are undercutting themselves
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Apr 13,2015
Apr 13,2015
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Ascend properties have made my search looking for my apartment a lot easier than what I thought it could be.
I requested to view a certain apartment I was interested in and they were able to book me in for a viewing the following day. ...
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Apr 10,2015
Apr 10,2015
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Both Rob who showed me around the property and the other members of staff at Ascend really assisted out move. Rob was very friendly and seemed genuinely interested in finding us the correct property. He had excellent knowledge of the property we were trying to ...
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Comment on agent fees
Rob did make an error with regards to the deposit amount, however it was only ‚£50 difference and did apologise for this.
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Apr 10,2015
Apr 10,2015
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I was looking for a property in Manchester for quite some time and it frustrated me that none of the agencies replied to me without one day or were not willing to let me view several properties on one day. With Ascend Properties, I did ...
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Apr 08,2015
Apr 08,2015
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Agent booked me in for a prompt appointment to view the flat. I had a choice so he showed me the better flat first. Flat was fully furnished with brand new furnishings. Overall very happy....
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Apr 08,2015
Apr 08,2015
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This was my first experience in renting property. The staff at Ascend Properties, were extremely helpful and understanding. No question was too much trouble, whether it was a simple question or not, it was answered. I would like to thank James, Amanda, Erin & Ashley for ...
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Apr 07,2015
Apr 07,2015
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The agent Ashley was really helpful and professional throughout the whole process in setting up the viewing. I must say that the property was well maintained in a good location with great transport link. I will surely use their services again in the future....
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Apr 06,2015
Apr 06,2015
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I met the agent bang on time outside the property. Ashley showed me around all of the rooms and provided answers to all of the questions I asked. I was really happy with the level of customer service shown by Ashley and had no problems ...
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Apr 03,2015
Apr 03,2015
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As a first time renter, i felt all staff at Ascend were really welcoming, helpful and explained the process and requirements in order to rent a place very clearly and patiently.
I felt i was provided with a professional friendly service by the estate agent ...
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Comment on agent fees
The agent fees were reasonably priced and all information required was provided clearly, which made the process easy to understand and comprehend.
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Apr 02,2015
Apr 02,2015
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Ashley was very helpful and informative when showing us round the house. He arrived before our scheduled time and was ready to welcome us in which gave us a good first impression (especially compared to another viewing we had where the estate agent from a ...
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Mar 27,2015
Mar 27,2015
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Ryan initially contacted us following a number of enquiries we made for properties in and around the Manchester City Centre area. He is extremely professional, is knowledgeable with each of the properties we viewed and we found him to be very efficient (he managed to ...
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Comment on agent fees
Very fair
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Mar 27,2015
Mar 27,2015
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After experiencing various 'last minute cancellations' of viewings with other agents I was beginning to lose faith in ever finding a flat to rent. Then I found Ascend and Ryan. Ryan was very professional and provided me with all the information necessary to make a ...
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Comment on agent fees
Very good value considering I nearly paid double for another application with another agent. Very satisfied.
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Mar 25,2015
Mar 25,2015
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I found the flat through Rightmove and I wrote an enquiry to Ascend. I got an immediate response and we booked the viewing.
The viewing went smoothly and Ryan showed me 2 flats as a opportunity to choose one of them. He provided lots of information ...
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Mar 24,2015
Mar 24,2015
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We were shown two properties in this block by Rob Healy. He was extremely polite and helpful in showing us around both properties. He was extremely knowledgeable with details of both flats. We decided to take the ground floor flat and he has been nothing ...
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Mar 24,2015
Mar 24,2015
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Great service and helped find a clean property very polite and willing to help, showed us a range of properties which matched our needs...
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Mar 20,2015
Mar 20,2015
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Spoke to Rob, he made life very easy for us and made the move from London to Manchester stress free!...
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Mar 20,2015
Mar 20,2015
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I enquired through the Rightmove website and received a very prompt response from Rob via email. The viewing was arranged for the time I requested the next day and received a confirmation text with the property details and contact number... all very helpful.
Rob was ...
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Comment on agent fees
Although I proceeded with the tenancy, the fees set for this company are on the higher end!
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Mar 19,2015
Mar 19,2015
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8 of us are moving from London-Manchester and we have been put together in the same block which is great! Very helpful....
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Mar 19,2015
Mar 19,2015
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Spoke to Ryan, he accommodated us form London to Manchester, made sure that they put all of us in the same block, all very smooth....
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Mar 19,2015
Mar 19,2015
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Ascend Properties were extremely helpful finding a number of properties to rent in Central Manchester. They listened to our requirements and provided us with a lot of help to find 4 flats, booking us in for viewings at very short notice. Great service...
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Mar 19,2015
Mar 19,2015
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I first spoke to Rob on behalf of my company as we were looking to relocate from London to Manchester for our new office.
He sent over some really good properties that matched our criteria and on very short notice arranged for me and my ...
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Mar 18,2015
Mar 18,2015
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After being stood up my another letting company we got chatting to Robert while he was waiting to show other potential tenants around a property - he gave us lots of valuable information about the property and the area, he then offered to show us ...
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Mar 18,2015
Mar 18,2015
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Ryan is very helpful, full of knowledge and excellent at his job. Its a joy to deal with not only Ascend as a company but all staff are extremely helpful and nothing is to much trouble.
Thank you again....
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Mar 18,2015
Mar 18,2015
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I contacted Ashley yesterday to discuss and book 3 flat viewings at City Link, Hessel Street, Salford. Luckily I was able to book the viewings for the next day. I received a call prior to the viewing to confirm I was still attending and was very ...
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Tenant Fees
Current Tenancies & Company lets Signed Before 1st June 2019All fees include VAT:
Renewal fee: £180
Company let application Fees: £300
Company let Renewal fee: £180
New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019
Holding Deposit (per tenancy)
One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
CMP: PropertyMark
Redress Scheme: The Property Ombudsman Last updated at 07/03/2022, 2:02 PM by
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Last updated at 1:02 PM 07/03/2022 by
Best Letting Agent in Manchester 
