90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
87% lettings fee satisfaction
Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ...
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Welcome to an independently-run, independently-minded estate and lettings agency.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.
So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.
By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.
We had one philosophy: to keep the promises we made. Then we opened the doors.
Welcome to Ascend. We're built on higher standards.
Latest Reviews
27th Nov 2024
reviewed by 'Neil P'
7th Nov 2024
reviewed by 'Liu'
15th Aug 2024
reviewed by 'Chiara johnson'
19th Jun 2024
reviewed by 'Natasha'
26th Feb 2024
reviewed by 'Nick'
19th Jan 2024
reviewed by 'Fergal'
Opening Hours
Address
Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 93% | £30,000 | £245,500 |
| Lettings | 87% | 87% | £315 | £3,575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 28 | 3 | 1194 | 73 | 19 | 0 | 23 | 0 | 33 | 6 |
Areas covered
- M3
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
Images & Videos
Jun 28,2015
Jun 28,2015
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Ashley is a top lol and looks good in a suit. We took the flat because of his dashing good looks. Be warned!...
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Comment on agent fees
More than the average.
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Jun 28,2015
Jun 28,2015
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Ashley was extremely prompt and friendly and was able to answer any queries I had regards the property....
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Jun 19,2015
Jun 19,2015
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When showing us around the flat Rob was very knowledgeable, friendly and professional. He was very upfront about all aspects of the flat and the rental process, explaining the process and the fees very clearly. It was a pleasure to view the property with Rob ...
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Jun 18,2015
Jun 18,2015
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I'm impressed about Robert. He is very helpful, nice and competent person. I think that he is more helpful than the other people. I men that I'm polish and some polish people can't help like Rob. So he isn't a racist and I think I ...
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Jun 16,2015
Jun 16,2015
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Ashley was very helpful on our viewing, he provided us with a document with details on the property which was very helpful for when we got home and he also gave me his business card which came in very handy when I rang on the ...
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Jun 11,2015
Jun 11,2015
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I have had an amazing experience using Ascend properties. My estate agent Ryan was incredibly helpful and made the whole process simple and efficent. I have had to do very little worrying about the whole process. Any issues I did have he ensured that they ...
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May 19,2015
May 19,2015
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Ashley was very friendly and easy to talk to and ask questions.
He made the process as simple as possible and gave good advice.
I am still in the process of filling in the forms with Nicole but so far so good!
She was clear ...
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May 15,2015
May 15,2015
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Ashley was great and very thorough, we were first in to see the property and we decided from when we walked in that we wanted it but he was happy to let us go grab a coffee and get back to him later with no ...
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Comment on agent fees
The fees were fine, however not very happy with the ‚£30 guarantor check. It's obviously something we have to pay but seemed a bit petty!
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May 12,2015
May 12,2015
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I have had a pleasant experience working with Ascend Properties from the first phone call. I have dealt mainly with Rob on the phone, where he was honest in managing my expectations in terms of renting in Manchester and providing information on the local area. ...
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May 11,2015
May 11,2015
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Dealt with Rob in person and Oliver on the phone when viewing a flat. Both very friendly and helpful. Rob had a good sense of humour and explained the application process in full so there were no unpleasant surprises. I really liked the flat and ...
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Comment on agent fees
No hidden fees - just a single 'application fee' which was stated up-front. Rent as advertised online, no added services charges, etc.
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May 10,2015
May 10,2015
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I had a very good experience with Ascend Properties. I turned up at the property and was welcomed instantly with a smile. Robert who showed me around the property was very helpful and chatty as an estate agent should be. As a previous worker in ...
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May 10,2015
May 10,2015
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My girlfriend and I got shown around a few apartments by other agents, but Ascend were on a another level! The flat we chose was above and beyond the others we had seen, came at a fantastic price and our agent Ryan was amazing. He ...
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May 09,2015
May 09,2015
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Me and my partner just rented an amazing apartment from Ascend! We were shown round by Ryan, who was informative, friendly and made the whole process really easy. He gave us advice on bills, other properties and got us an amazing deal! We've been really ...
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Comment on agent fees
Excellent fees, all one package deal and cheap!
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May 08,2015
May 08,2015
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When we first began our search for a 3 bed property in the city centre we were underwhelmed with the options we had. We had booked a viewing for a property with Ashley, and when we arrived he informed us of another property which was new ...
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May 08,2015
May 08,2015
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Ashley is a very professional agent. Everything was explained in a clear, concise and friendly manner. When we decided not to let the first property we saw with Ashley, he recommended another flat that was much more suited to our needs. Went above and beyond ...
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May 08,2015
May 08,2015
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Excellent customer service from Ashley and Nicole was very pleasant and helpful on the phone, keen to get the ball rolling and quick to ask for any help!...
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May 06,2015
May 06,2015
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Ryan gave us inciteful information about the whole property and was able to answer any questions we had with full and detailed answers. We were shown every area of the property and was given multiple ways of contacting the agency....
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May 06,2015
May 06,2015
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We were showed a flat by Ryan Mullender and he was nothing but helpful. He showed us round a flat and responded to all of our questions with relevant information. This process of flat hunting has been made so much easier than I'd ever expected ...
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May 06,2015
May 06,2015
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Ashley met me promptly at 11am today and showed me around the property. Everything was explained well. Very quick and prompt process for securing the property. Thanks...
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Apr 28,2015
Apr 28,2015
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My viewing with Rob went very smoothly and he provided lots of information about the apartment, the building and surrounding area. He answered all of my questions and follow up questions very thoroughly and made sure i was fully satisfied before proceeding. Highly recommended!...
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Apr 27,2015
Apr 27,2015
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Have just viewed a property this afternoon and it was perfect, ascend had found it for us and the agent that showed us around face us all the information we could need, brilliant company to use....
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Apr 26,2015
Apr 26,2015
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Very systematic, helpful, and easy going. I received a text with address and date of the property soon as I booked the viewing....
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Apr 24,2015
Apr 24,2015
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Ashley is a very professional agent, explained everything clearly. Very responsible and friendly. A lot of the agents are not very responsible in the market. And we've experienced loads of it. But this time, I can say it's fantastic. A really nice experience!!...
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Apr 24,2015
Apr 24,2015
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agent is nice and tried to arrange the most suitable time for veiwing. They can discuss and find the best condition to fit our needs....
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Apr 23,2015
Apr 23,2015
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What can I said is a fantastic company! Ashley was professional! It was only our first viewing, but he showed his patience to us. He is friendly and willing answer our questions. He clarified our enquiries clearly....
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Apr 23,2015
Apr 23,2015
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First of all, the first impression was good, Rob was on time and very friendly. He showed us the apartment and explained everything we needed to know, he was very interested on our needs and was able to answer all our questions....
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Apr 23,2015
Apr 23,2015
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We have been looking for a property to rent for around three weeks out of all the agency's we have tried and there has been a lot i found ascend property's to be friendly and efficient not only that they were punctual. Rob our agent ...
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Apr 23,2015
Apr 23,2015
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Ryan has been very helpful in finding myself and my housemate a new flat in the centre of Manchester. Every time we have emailed we have got a quick response and has made moving flat a much easier process....
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Apr 21,2015
Apr 21,2015
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Ryan was punctual and informed about the property. Ryan was knowledgeable about the company and the process which put me at ease. Ryan allowed me to view the property and did not pressure me to make an on the spot decision. After a week we ...
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Comment on agent fees
Fees reasonable and much less than other agents.
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Apr 21,2015
Apr 21,2015
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Ryan Helped us find our flat, he did our viewing and gave us all the information we could need on the flat itself, the application process and helped us understand the whole process really well. Having looked all over manchester with various agents we found ...
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Tenant Fees
Current Tenancies & Company lets Signed Before 1st June 2019All fees include VAT:
Renewal fee: £180
Company let application Fees: £300
Company let Renewal fee: £180
New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019
Holding Deposit (per tenancy)
One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
CMP: PropertyMark
Redress Scheme: The Property Ombudsman Last updated at 07/03/2022, 2:02 PM by
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Last updated at 1:02 PM 07/03/2022 by
Best Letting Agent in Manchester 
